System Security Virus

floodjlc · by floodjlc on Wed 01 Jul 2009, 10:07 pm

I am hoping somebody can help. I have a virus (system security) that I cannot remove. I can no longer get online with my laptop or open any programs. I have followed the instructions on how to remove it with malwarebytes anti malware and it does not work, it is still there after I complete everything and restart the computer. Any help would be great.

**Belahzur** · by **Belahzur** on Thu 02 Jul 2009, 2:34 am

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

Double click and run the installer.
It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
After installing, you should get the user agreement, press accept and Hijack This will run.
Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.

floodjlc · by floodjlc on Thu 02 Jul 2009, 10:53 am

Well I ended up getting rid of the virus but now I have a new problem. When I had the virus I could not get online at all. No matter what. I could not even open any windows or anything. The virus is gone so I can open windows and what not but I cant get online now. I looked at my drivers and they are all messed up. The modem driver, network adapters, and sound, video, game controllers are all damaged. I do not know how to fix them......especially since I do not have the recovery disk and I cant go online with the comp. Any sugesstions?

**Origin** · by **Origin** on Thu 02 Jul 2009, 10:56 am

The virus is probably still there, are you able to run HijackThis?

floodjlc · by floodjlc on Thu 02 Jul 2009, 10:59 am

No cause I cant go online to download it.

floodjlc · by floodjlc on Thu 02 Jul 2009, 11:00 am

My modem driver is messed up.

**Origin** · by **Origin** on Thu 02 Jul 2009, 11:01 am

I see, are you able to download anything from another computer to transfer it to the infected one?

floodjlc · by floodjlc on Thu 02 Jul 2009, 11:03 am

Yea I could do that...did not think of that. Would it work if I downloaded it to a external drive? And if I uninstalled the driver could I reinstall it without a disk? Sorry if its a dumb question, I am not that good with computers.

**Origin** · by **Origin** on Thu 02 Jul 2009, 11:07 am

Yes you can, you can reinstall it without a disk if you have the driver itself. Please download HijackThis from your non infected computer and transfer it to the infected one.

floodjlc · by floodjlc on Thu 02 Jul 2009, 12:11 pm

Ok, I got back online....downloaded the program recommended. And anytime I open it instantly closes.

**Origin** · by **Origin** on Thu 02 Jul 2009, 12:15 pm

can you rename HijackThis to something like flowers.exe and then see if it runs?

floodjlc · by floodjlc on Thu 02 Jul 2009, 12:25 pm

Does not work....I renamed the desktop installer and it did the same thing.

**Origin** · by **Origin** on Thu 02 Jul 2009, 12:31 pm

I see, please do the following:

Please download Ice Sword from [You must be registered and logged in to see this link.]

Download the zip to your desktop and extract it.
Open the Ice Sword folder and then launch IceSword.exe.
Then look in the left hand bottom of the program and press "Registry"
When the registry list opens, drag the line between the two windows so you can see which registry hive you need.
Next, open the HKEY_LOCAL_MACHINE, and navigate to the following key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\fake-key
Once you find that key, right click the key and press "Delete"
Okay the prompt and close IceSword.

floodjlc · by floodjlc on Thu 02 Jul 2009, 12:46 pm

When I open up the windows folder there is no fake-key.....all I have under windows is CurrentVersion, help, HTML Help, ITStorage, Shell

**Origin** · by **Origin** on Thu 02 Jul 2009, 12:49 pm

I see, instead of that registry key, please check this one:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

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