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Help :)

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Help :)

Post by Michelle_2010 on Wed 10 Feb 2010, 4:04 pm

Hello,

I am sure I am just one of many that asks this, so forgive me in advance if I missed this somewhere...I see the instructions on how to remove the spyware (somehow I got infected with Antivirus Pro) but I don't know where to search for the files/registery listed...I can't get rid of them!

Any suggestions would be appreciated.

Thank you!
Michelle

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Re: Help :)

Post by Belahzur on Wed 10 Feb 2010, 5:43 pm

Download [You must be registered and logged in to see this link.] by OldTimer to your Desktop.

  • Close all windows and double click OTL.exe
  • Click Run Scan and let the program run uninterrupted
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
  • You may need to use two posts to get it all.





From now on, I will no longer answer any requests for help via PM, please post in the forum.

If I have helped, please consider a [You must be registered and logged in to see this link.] to help keep us alive.

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Belahzur

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Re: Help :)

Post by Michelle_2010 on Wed 10 Feb 2010, 6:02 pm

THANK YOU SO MUCH! Your site is amazing and the best I have ever experienced. You were to the point, helpful and best of all...FREE. I am very impressed, plan on donating and have already recommended you to everyone that I know! THANK YOU THANK YOU THANK YOU! I have spent countless days on this and had I found your site sooner, I would have only had a few minutes of downtime. AMAZING TEAM and FLAWLESS results.

Michelle

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