Computer Running Slow

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Computer Running Slow

Post by pk2 on 24th May 2009, 5:01 pm

Hi - my wife's computer is running a lot slower than it did a few days ago. It takes longer to boot. Here is the HJT log. Thanks in advance for your assistance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:53:17 AM, on 5/24/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = hail.pipex.net:3128
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\Companion\Installs\cpn\yt.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB001" /M "Stylus CX5400"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - S-1-5-18 Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - .DEFAULT User Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMREMIND.EXE
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &AIM Search - [You must be registered and logged in to see this link.] Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Yahoo! Search - [You must be registered and logged in to see this link.] Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O8 - Extra context menu item: Yahoo! &Dictionary - [You must be registered and logged in to see this link.] Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - [You must be registered and logged in to see this link.] Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - [You must be registered and logged in to see this link.] Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 9693 bytes

pk2
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Re: Computer Running Slow

Post by Origin on 24th May 2009, 5:13 pm

I see you have Viewpoint software installed.

Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". Read this article: [You must be registered and logged in to see this link.] and [You must be registered and logged in to see this link.]

I suggest you remove the program now.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs if present.

  • Viewpoint Manager (remove only)
  • Viewpoint Media Player
  • Viewpoint Toolbar
Next, please download ViewpointKiller by Prm753 from [You must be registered and logged in to see this link.].
Save it to a permanent folder (such as C:\ViewpointKiller) and unzip it there.
Open ViewpointKiller, and press the Start button.
A log will be produced in the same folder where you unzipped it to. Please post the contents of that log in your reply.





  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = hail.pipex.net:3128
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe


  • Press "Fix Checked"
  • Close Hijack This.





Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

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Origin
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Re: Computer Running Slow

Post by pk2 on 24th May 2009, 6:21 pm

Origin -

I removed Viewpont Manager and Viewpoint Media Player. Viewpoint toolbar has not listed on in add/remove programs.

I installed and ran ViewpointKiller. Here is the log:

----------------------------------
ViewpointKiller Version 1.30 (beta)

The removal process was started on Sun May 24 11:51:24 2009

Preparing to remove Viewpoint Media Player...Warning accepted, beginning removal process....ViewpointKiller determined that "aim.exe" was not running.ViewpointKiller determined that "aim6.exe" was not running.ViewpointKiller determined that "aolsoftware.exe" was not running.ViewpointKiller determined that "aol.exe" was not running.ViewpointKiller determined that "MtsAxInstaller.exe" was not running.Preparing to close the Viewpoint Manager Service if it is running...Closing "Viewpoint Manager Service" failed, or the service is not running.Searching for all known Viewpoint Media Player registry values and keys...Found and removed: SOFTWARE\ViewpointFound and removed: SOFTWARE\ViewpointFound and removed: interface\{9dbb28cd-1925-11d3-a498-00104b6eb52e}Found and removed: typelib\{9dbb28c1-1925-11d3-a498-00104b6eb52e}Finished searching for and removing all known Viewpoint Media Player registry values and keys.Searching for all known Viewpoint Media Player files and folders...Found and removed: C:\Documents and Settings\All Users\Application Data\ViewpointFinished searching for and removing all known Viewpoint Media Player files and folders.Finished reporting.----------------------------------

Used HJT to "Fix Checked" the first 4 items. The O23 entry was not there.


Here is the MBAM log:

Malwarebytes' Anti-Malware 1.36
Database version: 2175
Windows 5.1.2600 Service Pack 2

5/24/2009 12:20:15 PM
mbam-log-2009-05-24 (12-20-15).txt

Scan type: Quick Scan
Objects scanned: 91947
Time elapsed: 12 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

pk2
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Re: Computer Running Slow

Post by Origin on 24th May 2009, 6:24 pm

This problem might not be malware related it could just be the number of resources bogging the system, lets make sure ti is not malware shall we:



  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

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Re: Computer Running Slow

Post by pk2 on 24th May 2009, 7:52 pm

Here is the DDS.txt log


DDS (Ver_09-05-14.01) - NTFSx86
Run by Owner at 13:46:15.14 on Sun 05/24/2009
Internet Explorer: 6.0.2900.2180 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.632.222 [GMT -6:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Documents and Settings\Owner\Desktop\dds.scr

============== Pseudo HJT Report ===============

uDefault_Page_URL = [You must be registered and logged in to see this link.]
uDefault_Search_URL = [You must be registered and logged in to see this link.]
uSearch Bar = [You must be registered and logged in to see this link.]
mStart Page = [You must be registered and logged in to see this link.]
mSearch Bar = [You must be registered and logged in to see this link.]
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\common\companion\installs\cpn\yt.dll
mURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\common\companion\installs\cpn\yt.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\common\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {243b17de-77c7-46bf-b94b-0b5f309a0e64} - c:\program files\microsoft money\system\mnyside.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: : {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\common\companion\installs\cpn\yt.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: {A70F6A36-4671-41ED-8050-CC6F2FC32501} - No File
TB: AIM Search: {40d41a8b-d79b-43d7-99a7-9ee0f344c385} - c:\program files\aim toolbar\AIMBar.dll
TB: {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [Yahoo! Pager] "c:\progra~1\yahoo!\messen~1\YAHOOM~1.EXE" -quiet
mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
mRun: [Reminder] "c:\windows\creator\Remind_XP.exe"
mRun: [PS2] c:\windows\system32\ps2.exe
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [NeroCheck] c:\windows\system32\NeroCheck.exe
mRun: [EPSON Stylus CX5400] c:\windows\system32\spool\drivers\w32x86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB001" /M "Stylus CX5400"
mRun: [AlcxMonitor] ALCXMNTR.EXE
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [LTMSG] LTMSG.exe 7
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\spamsu~1.lnk - c:\program files\intermute\spamsubtract\SpamSubtract.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\compaq~1.lnk - c:\program files\compaq connections\1940576\program\BackWeb-1940576.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\eventr~1.lnk - c:\program files\broderbund\printmaster\PMREMIND.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\forget~1.lnk - c:\program files\broderbund\ag creatacard\AGRemind.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quicke~1.lnk - c:\program files\quicken\bagent.exe
IE: &AIM Search - c:\program files\aim toolbar\AIMBar.dll/aimsearch.htm
IE: &Yahoo! Search - [You must be registered and logged in to see this link.] files\yahoo!\Common/ycsrch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Yahoo! &Dictionary - [You must be registered and logged in to see this link.] files\yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - [You must be registered and logged in to see this link.] files\yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - [You must be registered and logged in to see this link.] files\yahoo!\Common/ycsms.htm
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {DD6687B5-CB43-4211-BFC9-2942CCBDCB3E} - c:\program files\microsoft money\system\mnyside.dll
LSP: SpSubLSP.dll
DPF: DirectAnimation Java Classes - [You must be registered and logged in to see this link.]
DPF: Microsoft XML Parser for Java - [You must be registered and logged in to see this link.]
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - [You must be registered and logged in to see this link.]
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - [You must be registered and logged in to see this link.]
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxsrvc.dll
Notify: OPXPGina - c:\program files\softex\omnipass\opxpgina.dll

================= FIREFOX ===================

FF - ProfilePath -

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-5-10 325896]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2007-1-6 27784]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-5-10 108552]
R1 NetPeeker;NetPeeker;c:\windows\system32\drivers\NetPeeker.sys [2004-8-25 97857]
R2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-5-12 611664]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-5-10 298776]
S2 mrtRate;mrtRate; [x]
S2 PUPA_f079;%PUPA_f079.SvcDesc%;c:\windows\system32\drivers\pupaf079.sys --> c:\windows\system32\drivers\pupaf079.sys [?]
S2 pupa_f08b;%pupa_f08b.SvcDesc%;c:\windows\system32\drivers\pupaf08b.sys --> c:\windows\system32\drivers\pupaf08b.sys [?]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2009-5-24 33176]
S3 TJUSBDEV;TJUSBDEV.Sys TjgerJet USB Device Driver;c:\windows\system32\drivers\tjusbdev.sys --> c:\windows\system32\drivers\TJUSBDEV.sys [?]

=============== Created Last 30 ================

2009-05-24 11:48 --d----- C:\ViewpointKiller
2009-05-24 10:41 --d----- c:\documents and settings\owner\.SunDownloadManager
2009-05-24 10:23 --d----- c:\program files\SDM20
2009-05-24 10:05 410,984 a------- c:\windows\system32\deploytk.dll
2009-05-24 10:05 73,728 a------- c:\windows\system32\javacpl.cpl
2009-05-24 09:42 --d----- c:\program files\Trend Micro
2009-05-10 12:10 --d-h--- C:\$AVG8.VAULT$
2009-05-10 08:40 11,952 a------- c:\windows\system32\avgrsstx.dll
2009-05-10 08:40 325,896 a------- c:\windows\system32\drivers\avgldx86.sys
2009-05-10 08:40 --d----- c:\windows\system32\drivers\Avg
2009-05-10 08:40 --d----- c:\docume~1\owner\applic~1\AVGTOOLBAR
2009-05-10 08:39 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-05-10 08:39 --d----- c:\program files\AVG
2009-05-10 08:39 --d----- c:\docume~1\alluse~1\applic~1\avg8

==================== Find3M ====================

2009-04-06 15:32 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-06 15:32 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-06 08:44 283,648 a------- c:\windows\system32\pdh.dll
2008-07-04 09:37 81,048 a------- c:\docume~1\owner\applic~1\GDIPFONTCACHEV1.DAT

============= FINISH: 13:47:27.18 ===============

pk2
Novice
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Posts Posts : 30
Joined Joined : 2009-04-14
OS OS : XP
Points Points : 27998
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Re: Computer Running Slow

Post by Origin on 24th May 2009, 8:58 pm

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. We need to disable your local AV (Anti-virus) before running Combofix.
See [You must be registered and logged in to see this link.] for how to disable your AV..

  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***
  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this link.]

Origin
Master
Master

Posts Posts : 2685
Joined Joined : 2009-05-05
Gender Gender : Male
OS OS : Windows Xp Sp3
Points Points : 31513
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Re: Computer Running Slow

Post by pk2 on 24th May 2009, 10:13 pm

Here is part 1 of the combo fix log:

ComboFix 09-05-24.03 - Owner 05/24/2009 15:46.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.632.270 [GMT -6:00]
Running from: c:\documents and settings\Owner\Desktop\Combo-Fix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\docume~1\Owner\LOCALS~1\Temp\IadHide4.dll
c:\documents and settings\Owner\Local Settings\Temp\IadHide4.dll
c:\windows\system32\iAlmcoin.dll
D:\Autorun.inf
D:\Desktop.ini
I:\Autorun.inf

.
((((((((((((((((((((((((( Files Created from 2009-04-24 to 2009-05-24 )))))))))))))))))))))))))))))))
.

2009-05-24 17:48 . 2009-05-24 17:50 -------- d-----w C:\ViewpointKiller
2009-05-24 16:41 . 2009-05-24 16:41 -------- d-----w c:\documents and settings\Owner\.SunDownloadManager
2009-05-24 16:32 . 2009-05-24 16:32 -------- d-----w c:\program files\Common Files\Adobe AIR
2009-05-24 16:23 . 2009-05-24 16:23 -------- d-----w c:\program files\SDM20
2009-05-24 16:14 . 2009-05-24 16:14 -------- d-----w c:\documents and settings\All Users\Application Data\NOS
2009-05-24 16:14 . 2009-05-24 16:14 -------- d-----w c:\program files\NOS
2009-05-24 16:06 . 2009-05-24 16:06 57344 ----a-w c:\documents and settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\50\5b902232-597d1ffb-n\Decora-SSE.dll
2009-05-24 16:06 . 2009-05-24 16:06 24064 ----a-w c:\documents and settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\15\4e09eacf-2246e935-n\Decora-D3D.dll
2009-05-24 16:06 . 2009-05-24 16:06 20480 ----a-w c:\documents and settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\62\6baea4fe-6c8252d9-n\jogl_awt.dll
2009-05-24 16:06 . 2009-05-24 16:06 114688 ----a-w c:\documents and settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\62\6baea4fe-6c8252d9-n\jogl_cg.dll
2009-05-24 16:06 . 2009-05-24 16:06 315392 ----a-w c:\documents and settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\62\6baea4fe-6c8252d9-n\jogl.dll
2009-05-24 16:06 . 2009-05-24 16:06 499712 ----a-w c:\documents and settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\33\258cea61-5cb9bfce-n\msvcp71.dll
2009-05-24 16:06 . 2009-05-24 16:06 499712 ----a-w c:\documents and settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\33\258cea61-5cb9bfce-n\jmc.dll
2009-05-24 16:06 . 2009-05-24 16:06 348160 ----a-w c:\documents and settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\33\258cea61-5cb9bfce-n\msvcr71.dll
2009-05-24 16:06 . 2009-05-24 16:06 20480 ----a-w c:\documents and settings\Owner\Application Data\Sun\Java\Deployment\cache\6.0\45\4f710eed-7aa9b2fc-n\gluegen-rt.dll
2009-05-24 16:05 . 2009-05-24 16:05 410984 ----a-w c:\windows\system32\deploytk.dll
2009-05-24 15:42 . 2009-05-24 15:42 -------- d-----w c:\program files\Trend Micro
2009-05-23 01:19 . 2009-05-10 14:39 177432 ----a-w c:\documents and settings\All Users\Application Data\avg8\update\backup\avgmail.dll
2009-05-23 01:19 . 2009-05-10 14:39 424472 ----a-w c:\documents and settings\All Users\Application Data\avg8\update\backup\avgwdwsc.dll
2009-05-23 01:19 . 2009-05-10 14:39 2051864 ----a-w c:\documents and settings\All Users\Application Data\avg8\update\backup\avgcorex.dll
2009-05-23 01:19 . 2009-05-10 14:39 312088 ----a-w c:\documents and settings\All Users\Application Data\avg8\update\backup\avglngx.dll
2009-05-23 01:19 . 2009-05-10 14:39 354584 ----a-w c:\documents and settings\All Users\Application Data\avg8\update\backup\avgxch32.dll
2009-05-23 01:19 . 2009-05-10 14:40 3288344 ----a-w c:\documents and settings\All Users\Application Data\avg8\update\backup\setup.exe
2009-05-23 01:18 . 2009-05-10 14:39 486168 ----a-w c:\documents and settings\All Users\Application Data\avg8\update\backup\avgrsx.exe
2009-05-23 01:16 . 2009-05-10 14:39 1437464 ----a-w c:\documents and settings\All Users\Application Data\avg8\update\backup\avgupd.dll
2009-05-23 01:16 . 2009-05-10 14:39 755992 ----a-w c:\documents and settings\All Users\Application Data\avg8\update\backup\avginet.dll
2009-05-14 04:27 . 2009-05-10 14:40 2302232 ----a-w c:\documents and settings\All Users\Application Data\avg8\update\backup\avguiadv.dll
2009-05-14 04:27 . 2009-05-10 14:40 3399960 ----a-w c:\documents and settings\All Users\Application Data\avg8\update\backup\avgui.exe
2009-05-10 18:10 . 2009-05-24 18:21 -------- d--h--w C:\$AVG8.VAULT$
2009-05-10 14:40 . 2009-05-10 14:40 11952 ----a-w c:\windows\system32\avgrsstx.dll
2009-05-10 14:40 . 2009-05-10 14:40 325896 ----a-w c:\windows\system32\drivers\avgldx86.sys
2009-05-10 14:40 . 2009-05-24 15:05 -------- d-----w c:\windows\system32\drivers\Avg
2009-05-10 14:40 . 2009-05-24 19:57 -------- d-----w c:\documents and settings\Owner\Application Data\AVGTOOLBAR
2009-05-10 14:39 . 2009-05-10 14:39 108552 ----a-w c:\windows\system32\drivers\avgtdix.sys
2009-05-10 14:39 . 2009-05-10 14:39 -------- d-----w c:\program files\AVG
2009-05-10 14:39 . 2009-05-10 14:39 -------- d-----w c:\documents and settings\All Users\Application Data\avg8

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-24 21:59 . 2004-08-10 02:26 -------- d-----w c:\documents and settings\Owner\Application Data\Skype
2009-05-24 19:55 . 2009-04-05 01:00 56 ---h--w c:\windows\popcreg.dat
2009-05-24 19:55 . 2009-04-04 16:48 18 ----a-w c:\windows\popcinfot.dat
2009-05-24 16:30 . 2003-07-24 09:32 -------- d-----w c:\program files\Common Files\Adobe
2009-05-24 16:09 . 2004-02-22 00:20 -------- d-----w c:\program files\Java
2009-05-24 14:37 . 2009-04-04 16:59 -------- d-----w c:\program files\Bookworm Deluxe
2009-05-10 14:40 . 2007-01-06 18:10 27784 ----a-w c:\windows\system32\drivers\avgmfx86.sys
2009-04-24 01:31 . 2008-12-13 16:25 -------- d-----w c:\program files\Microsoft Silverlight
2009-04-23 02:05 . 2009-04-23 02:05 -------- d-----w c:\program files\Microsoft CAPICOM 2.1.0.2
2009-04-18 23:57 . 2009-04-18 23:57 -------- d-----w c:\documents and settings\Owner\Application Data\Malwarebytes
2009-04-18 23:57 . 2009-04-18 23:57 -------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-04-18 23:57 . 2009-04-18 23:57 -------- d-----w c:\documents and settings\All Users\Application Data\Malwarebytes
2009-04-13 15:11 . 2004-03-07 00:14 -------- d-----w c:\documents and settings\Owner\Application Data\AdobeUM
2009-04-06 21:32 . 2009-04-18 23:57 38496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-06 21:32 . 2009-04-18 23:57 15504 ----a-w c:\windows\system32\drivers\mbam.sys
2009-04-05 01:00 . 2009-04-04 16:47 -------- d-----w c:\program files\PopCap Games
2009-04-05 00:57 . 2009-04-05 00:08 14 ----a-w c:\windows\popcinfo.dat
2009-04-04 16:59 . 2009-04-04 16:59 -------- d-----w c:\program files\ReflexiveArcade
2009-04-04 16:48 . 2009-04-04 16:48 -------- d-----w c:\documents and settings\All Users\Application Data\PopCap Games
2009-03-06 14:44 . 2003-08-08 17:30 283648 ----a-w c:\windows\system32\pdh.dll
2007-07-15 05:49 . 2007-07-21 22:41 66408 ----a-w c:\program files\mozilla firefox\components\jar50.dll
2007-07-15 05:49 . 2007-07-21 22:41 54112 ----a-w c:\program files\mozilla firefox\components\jsd3250.dll
2007-07-15 05:49 . 2007-07-21 22:41 34688 ----a-w c:\program files\mozilla firefox\components\myspell.dll
2007-07-15 05:49 . 2007-07-21 22:41 46456 ----a-w c:\program files\mozilla firefox\components\spellchk.dll
2007-07-15 05:49 . 2007-07-21 22:41 171880 ----a-w c:\program files\mozilla firefox\components\xpinstal.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2006-10-14 20058152]
"NVIEW"="nview.dll" - c:\windows\system32\nview.dll [2003-05-03 835654]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"="c:\windows\system\hpsysdrv.exe" [1998-05-07 52736]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-11-02 126976]
"KBD"="c:\hp\KBD\KBD.EXE" [2003-02-12 61440]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2003-07-24 151597]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2002-09-14 212992]
"NvCplDaemon"="c:\windows\System32\NvCpl.dll" [2003-05-03 4640768]
"Reminder"="c:\windows\Creator\Remind_XP.exe" [2003-06-18 118784]
"PS2"="c:\windows\system32\ps2.exe" [2002-08-01 81920]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592]
"NeroCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"EPSON Stylus CX5400"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE" [2003-05-26 99840]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-11-02 155648]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2006-10-30 256576]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-10 1947928]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-05-24 148888]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2003-05-03 323584]
"AlcxMonitor"="ALCXMNTR.EXE" - c:\windows\ALCXMNTR.EXE [2004-09-07 57344]
"LTMSG"="LTMSG.exe" - c:\windows\ltmsg.exe [2003-07-14 40960]

c:\documents and settings\Default User\Start Menu\Programs\Startup\
mod_sm.lnk - c:\hp\bin\cloaker.exe [1999-11-7 27136]

c:\documents and settings\Administrator\Start Menu\Programs\Startup\
mod_sm.lnk - c:\hp\bin\cloaker.exe [1999-11-7 27136]

c:\documents and settings\Owner\Start Menu\Programs\Startup\
spamsubtract.lnk - c:\program files\interMute\SpamSubtract\SpamSubtract.exe [2003-7-26 552960]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Compaq Connections.lnk - c:\program files\Compaq Connections\1940576\Program\BackWeb-1940576.exe [2003-7-24 16384]
Event Reminder.lnk - c:\program files\Broderbund\PrintMaster\PMREMIND.EXE [2004-6-17 327680]
Forget Me Not.lnk - c:\program files\Broderbund\AG CreataCard\AGRemind.exe [2004-2-22 323584]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2005-5-11 282624]
HP Image Zone Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2004-5-29 53248]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
Quicken Scheduled Updates.lnk - c:\program files\Quicken\bagent.exe [2002-9-20 53248]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\OPXPGina]
2003-02-21 10:50 40960 ----a-w c:\program files\Softex\OmniPass\OPXPGina.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-05-10 14:40 11952 ----a-w c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]
@="Service"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Compaq Connections\\1940576\\Program\\BackWeb-1940576.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\WINDOWS\\system32\\spool\\drivers\\w32x86\\3\\SAGENT4.EXE"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgnsx.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [5/10/2009 8:40 AM 325896]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [5/10/2009 8:39 AM 108552]
R1 NetPeeker;NetPeeker;c:\windows\system32\drivers\NetPeeker.sys [8/25/2004 8:42 PM 97857]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [5/10/2009 8:39 AM 298776]
S2 mrtRate;mrtRate; [x]
S2 PUPA_f079;%PUPA_f079.SvcDesc%;c:\windows\system32\Drivers\pupaf079.sys --> c:\windows\system32\Drivers\pupaf079.sys [?]
S2 pupa_f08b;%pupa_f08b.SvcDesc%;c:\windows\system32\Drivers\pupaf08b.sys --> c:\windows\system32\Drivers\pupaf08b.sys [?]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\NOS\bin\getPlus_HelperSvc.exe [5/24/2009 10:14 AM 33176]
S3 TJUSBDEV;TJUSBDEV.Sys TjgerJet USB Device Driver;c:\windows\system32\Drivers\TJUSBDEV.sys --> c:\windows\system32\Drivers\TJUSBDEV.sys [?]
.

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Re: Computer Running Slow

Post by pk2 on 24th May 2009, 10:13 pm

Here is part 2 of the log:
Contents of the 'Scheduled Tasks' folder

2008-11-09 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2006-10-11 00:13]

2009-05-24 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2003-07-26 00:26]
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-procexp90.Sys


.
------- Supplementary Scan -------
.
uDefault_Search_URL = [You must be registered and logged in to see this link.]
uStart Page = about:blank
mStart Page = [You must be registered and logged in to see this link.]
mSearch Bar = [You must be registered and logged in to see this link.]
uInternet Settings,ProxyOverride = localhost
IE: &AIM Search - c:\program files\AIM Toolbar\AIMBar.dll/aimsearch.htm
IE: &Yahoo! Search - [You must be registered and logged in to see this link.] files\Yahoo!\Common/ycsrch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
IE: Yahoo! &Dictionary - [You must be registered and logged in to see this link.] files\Yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - [You must be registered and logged in to see this link.] files\Yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - [You must be registered and logged in to see this link.] files\Yahoo!\Common/ycsms.htm
LSP: SpSubLSP.dll
DPF: DirectAnimation Java Classes - [You must be registered and logged in to see this link.]
DPF: Microsoft XML Parser for Java - [You must be registered and logged in to see this link.]
FF - ProfilePath -
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2009-05-24 15:55
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(532)
c:\program files\Softex\OmniPass\opxpgina.dll

- - - - - - - > 'lsass.exe'(588)
c:\windows\system32\SpSubLSP.dll

- - - - - - - > 'explorer.exe'(3520)
c:\windows\system32\SpSubLSP.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Lavasoft\Ad-Aware\aawservice.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Softex\OmniPass\omniServ.exe
c:\program files\AVG\AVG8\avgrsx.exe
c:\progra~1\AVG\AVG8\avgnsx.exe
c:\program files\Softex\OmniPass\OPXPApp.exe
c:\windows\system32\wscntfy.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\HP\Digital Imaging\bin\hpqste08.exe
c:\progra~1\Yahoo!\MESSEN~1\Ymsgr_tray.exe
c:\program files\HP\Digital Imaging\bin\hpqgalry.exe
c:\program files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
.
**************************************************************************
.
Completion time: 2009-05-24 16:07 - machine was rebooted
ComboFix-quarantined-files.txt 2009-05-24 22:07

Pre-Run: 4,600,946,688 bytes free
Post-Run: 5,252,317,184 bytes free

231 --- E O F --- 2009-05-24 16:38

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Re: Computer Running Slow

Post by Origin on 24th May 2009, 11:42 pm

Yes no virus, whats causing the computer to go slow is all the start up items, lets remove some uneeded ones and then tell me if the computer boots faster,




  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
    O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [EPSON Stylus CX5400] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2G1.EXE /P19 "EPSON Stylus CX5400" /O6 "USB001" /M "Stylus CX5400"
    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
    O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - S-1-5-18 Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'SYSTEM')
    O4 - .DEFAULT Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
    O4 - .DEFAULT User Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
    O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
    O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
    O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\PMREMIND.EXE
    O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE



  • Press "Fix Checked"
  • Close Hijack This.



Fix those lines then restart your computer, tell me if the computer boots up faster.


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Re: Computer Running Slow

Post by pk2 on 25th May 2009, 2:45 am

Origin - The computer boots faster than it did earlier today. Thanks for all your help. Let me know if there is something else I should do. - pk2

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Re: Computer Running Slow

Post by pk2 on 25th May 2009, 3:02 am

The computer seems to be running faster too.

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Re: Computer Running Slow

Post by Origin on 25th May 2009, 4:59 pm

Glad to hear things are better Wink

This topic wasnot malware related but lets just make sure you are up to date with the proper software:




We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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