Win32/Cryptor on Vista machine

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Re: Win32/Cryptor on Vista machine

Post by Belahzur on 21st May 2009, 8:07 pm

Is everything else active? like the main shield?

If AVG is slightly buggy, uninstall it and we'll install Avira instead.


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Re: Win32/Cryptor on Vista machine

Post by Shereiner on 21st May 2009, 8:24 pm

Everything else is good... Nothing else showing issues... Avira free too?

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Re: Win32/Cryptor on Vista machine

Post by Belahzur on 21st May 2009, 8:36 pm

Yep.

1) [You must be registered and logged in to see this link.]
-Free anti-virus software for Windows.
-Detects and removes more than 50,000 viruses. Free support.

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts.


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Re: Win32/Cryptor on Vista machine

Post by Shereiner on 21st May 2009, 9:10 pm

What about my Spybot... I know its antiquated, but it seems to work pretty well....

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Re: Win32/Cryptor on Vista machine

Post by Belahzur on 21st May 2009, 9:11 pm

Re-install it if you want Spybot on your system.


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Re: Win32/Cryptor on Vista machine

Post by Shereiner on 21st May 2009, 10:08 pm

ok... Sorry about that. Had a meeting! Now, do I need to uninstall all the stuff we installed so that I can do the Avira stuff???

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Re: Win32/Cryptor on Vista machine

Post by Belahzur on 21st May 2009, 10:16 pm

Yep, that would be a good idea.
Keep MBAM though, that's a good scanner.


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Re: Win32/Cryptor on Vista machine

Post by Shereiner on 21st May 2009, 10:38 pm

ok... Got everything off except the AVG... It keeps hanging up on the uninstall in normal mode.... Do I need to try in safemode?

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Re: Win32/Cryptor on Vista machine

Post by Belahzur on 21st May 2009, 11:18 pm

Download and run avgremover.exe

For 32-Bit, Download: [You must be registered and logged in to see this link.]


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Re: Win32/Cryptor on Vista machine

Post by Shereiner on 21st May 2009, 11:33 pm

ok, so what happens when you run it and it restarts and AVG is still there... Do I just keep downloading and restarting until it's gone?

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Re: Win32/Cryptor on Vista machine

Post by Belahzur on 21st May 2009, 11:35 pm

No.
It removes the AVG services (or should anyway), but I do notice it left behind a few folders.


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Re: Win32/Cryptor on Vista machine

Post by Shereiner on 21st May 2009, 11:36 pm

its still in the tray... is that gone?

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Re: Win32/Cryptor on Vista machine

Post by Belahzur on 21st May 2009, 11:38 pm

No, it didn't work right then.
Can you try booting to safe mode and uninsall AVG there?


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Re: Win32/Cryptor on Vista machine

Post by Shereiner on 21st May 2009, 11:40 pm

will do! Smile

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Re: Win32/Cryptor on Vista machine

Post by Shereiner on 21st May 2009, 11:54 pm

yay! On my way to loading the Avira now... If I weren't married... I might just be in love! Thanks so much! Cheesy Grin (sparkly

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Re: Win32/Cryptor on Vista machine

Post by Origin on 22nd May 2009, 12:40 am

Glad Belahzure could solve your problem Smile


Below I will list a number recommendations for you to follow:


We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

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[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

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A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

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A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

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[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
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4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


While my help is always free, please consider donating to keep this site alive: [You must be registered and logged in to see this link.]

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