Nuqel.E infection with no protection

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Nuqel.E infection with no protection

Post by rstrsac on 19th May 2009, 5:39 pm

I offered to help a friend with their computer and after looking at it found that she had absolutely no spyware or antiviurs softwar running when she caught this Nuqel.E worm. No matter what I try and install, when I open the install file, I see the file open on the taskbar and in my processes, but it doesn't open. Any thoughts?

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Re: Nuqel.E infection with no protection

Post by Belahzur on 19th May 2009, 5:50 pm


  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Nuqel.E infection with no protection

Post by rstrsac on 19th May 2009, 6:37 pm

DDS (Ver_09-05-14.01) - NTFSx86
Run by Candice Simmons at 11:33:23.40 on Tue 05/19/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2550.1886 [GMT -7:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Outdated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Client Firewall *enabled* {5CB76A43-5FAD-476B-B9FF-26FA61F13187}

============== Running Processes ===============

C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\IPSSVC.EXE
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\WINDOWS\System32\TPHDEXLG.exe
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe
C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE
c:\program files\lenovo\system update\suservice.exe
C:\Program Files\Common Files\Lenovo\Logger\logmon.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe
C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Lenovo\Client Security Solution\cssauth.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Lenovo\Client Security Solution\tvtpwm_tray.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exe
C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Lenovo\Zoom\TpScrex.exe
C:\Program Files\ThinkVantage\AMSG\Amsg.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Lenovo\AwayTask\AwaySch.EXE
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Lenovo\SafeGuard PrivateDisk\pdservice.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\PROGRA~1\THINKV~1\PrdCtr\LPMLCHK.exe
C:\WINDOWS\system32\ICO.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\FSRremoS.EXE
C:\WINDOWS\sysguard.exe
C:\Program Files\ThinkPad\Bluetooth Software\BTTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\ThinkPad\BLUETO~1\BTSTAC~1.EXE
C:\WINDOWS\system32\wuauclt.exe
E:\dds.scr

============== Pseudo HJT Report ===============

uStart Page = [You must be registered and logged in to see this link.]
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: BHO: {bbd4551a-9b23-41cd-9bcd-818aa2da7b63} - c:\windows\system32\iehelper.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: CPwmIEBrowserHelper Object: {f040e541-a427-4cf7-85d8-75e3e0f476c5} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [system tool] c:\windows\sysguard.exe
mRun: [PWRMGRTR] rundll32 c:\progra~1\thinkpad\utilit~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
mRun: [BLOG] rundll32 c:\progra~1\thinkpad\utilit~1\BatLogEx.DLL,StartBattLog
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [EZEJMNAP] c:\progra~1\thinkpad\utilit~1\EzEjMnAp.Exe
mRun: [TPKMAPHELPER] c:\program files\thinkpad\utilities\TpKmapAp.exe -helper
mRun: [TpShocks] TpShocks.exe
mRun: [TPHOTKEY] c:\program files\lenovo\hotkey\TPOSDSVC.exe
mRun: [TP4EX] tp4ex.exe
mRun: [SoundMAX] c:\program files\analog devices\soundmax\Smax4.exe /tray
mRun: [LPManager] c:\progra~1\thinkv~1\prdctr\LPMGR.exe
mRun: [SunJavaUpdateSched] c:\program files\java\jre1.5.0_06\bin\jusched.exe
mRun: [AMSG] c:\program files\thinkvantage\amsg\Amsg.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [AwaySch] c:\program files\lenovo\awaytask\AwaySch.EXE
mRun: [TVT Scheduler Proxy] c:\program files\common files\lenovo\scheduler\scheduler_proxy.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\symant~2\VPTray.exe
mRun: [DiskeeperSystray] "c:\program files\diskeeper corporation\diskeeper\DkIcon.exe"
mRun: [ACTray] c:\program files\thinkpad\connectutilities\ACTray.exe
mRun: [ACWLIcon] c:\program files\thinkpad\connectutilities\ACWLIcon.exe
mRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
mRun: [PDService.exe] "c:\program files\lenovo\safeguard privatedisk\pdservice.exe"
mRun: [cssauth] "c:\program files\lenovo\client security solution\cssauth.exe" silent
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: []
mRun: [TPFNF7] c:\program files\lenovo\npdirect\TPFNF7SP.exe /r
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [LPMailChecker] c:\progra~1\thinkv~1\prdctr\LPMLCHK.exe
mRun: [Mouse Suite 98 Daemon] ICO.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\thinkpad\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\thinkpad\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\thinkpad\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\thinkpad\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {0045D4BC-5189-4b67-969C-83BB1906C421} - {0FE81B52-73FA-425F-8F06-3F32451AC73F} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - [You must be registered and logged in to see this link.]
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
Notify: ACNotify - ACNotify.dll
Notify: AwayNotify - c:\program files\lenovo\awaytask\AwayNotify.dll
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
Notify: tpfnf2 - c:\program files\lenovo\hotkey\notifyf2.dll
Notify: tphotkey - c:\program files\lenovo\hotkey\tphklock.dll
LSA: Notification Packages = scecli ACGina

============= SERVICES / DRIVERS ===============

R0 Shockprf;Shockprf;c:\windows\system32\drivers\ApsX86.sys [2008-5-14 114728]
R0 TPDIGIMN;TPDIGIMN;c:\windows\system32\drivers\ApsHM86.sys [2008-5-14 19496]
R1 ANC;ANC;c:\windows\system32\drivers\ANC.sys [2008-9-26 11520]
R1 IBMTPCHK;IBMTPCHK;c:\windows\system32\drivers\IBMBLDID.sys [2008-9-26 4224]
R1 SAVRT;SAVRT;c:\program files\symantec client security\symantec antivirus\savrt.sys [2005-2-4 324232]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec client security\symantec antivirus\Savrtpel.sys [2005-2-4 53896]
R1 TPPWRIF;TPPWRIF;c:\windows\system32\drivers\TPPWRIF.SYS [2008-9-26 4442]
R2 BcmSqlStartupSvc;Business Contact Manager SQL Server Startup Service;c:\program files\microsoft small business\business contact manager\BcmSqlStartupSvc.exe [2008-1-11 30312]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-6-2 185968]
R2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\ccProxy.exe [2005-6-2 239216]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-6-2 161392]
R2 Power Manager DBC Service;Power Manager DBC Service;c:\program files\thinkpad\utilities\PWMDBSVC.exe [2008-9-26 94208]
R2 PrivateDisk;PrivateDisk;c:\program files\lenovo\safeguard privatedisk\privatediskm.sys [2006-3-13 58368]
R2 smi2;smi2;c:\program files\smi2\smi2.sys [2006-7-14 3968]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec client security\symantec antivirus\Rtvscan.exe [2005-8-18 1730240]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20080925.003\naveng.sys [2008-9-26 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20080925.003\navex15.sys [2008-9-26 873552]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-6-2 83568]
S3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2008-11-24 29263712]
S3 pelmouse;Mouse Suite Driver;c:\windows\system32\drivers\PELMOUSE.SYS [2008-9-26 18944]
S3 pelusblf;USB Mouse Low Filter Driver;c:\windows\system32\drivers\PELUSBLF.SYS [2008-9-26 14592]
S3 SavRoam;SAVRoam;c:\program files\symantec client security\symantec antivirus\SavRoam.exe [2005-8-18 124608]

=============== Created Last 30 ================


==================== Find3M ====================

2009-05-19 10:58 3,216 a------- c:\windows\system32\encobject.dat
2009-05-17 12:36 5,427 a------- c:\windows\system32\EGATHDRV.SYS
2009-03-21 07:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll
2009-03-10 22:18 934,792 -------- c:\windows\system32\dllcache\WgaTray.exe
2009-03-10 22:18 239,496 -------- c:\windows\system32\dllcache\wgaLogon.dll
2009-03-06 07:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 07:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-03-02 17:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-02 17:18 826,368 -------- c:\windows\system32\dllcache\wininet.dll
2009-02-27 21:54 636,072 -------- c:\windows\system32\dllcache\iexplore.exe
2009-02-20 03:20 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-02-20 03:20 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-02-19 22:14 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2008-09-26 05:51 32,768 ---sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092620080927\index.dat
2008-09-26 03:27 16,384 ---sh--- c:\windows\temp\cookies\index.dat
2008-09-26 03:27 16,384 ---sh--- c:\windows\temp\history\history.ie5\index.dat
2008-09-26 03:27 16,384 ---sh--- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 11:33:48.03 ===============

rstrsac
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Re: Nuqel.E infection with no protection

Post by Belahzur on 19th May 2009, 6:57 pm

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Nuqel.E infection with no protection

Post by rstrsac on 19th May 2009, 7:12 pm

I get the same thing with malwarbytes installation. When I double click to install, the program starts on the taskbar but I can't see it or interface with it. Something is keeping me from viewing/running setup or install files. Is there something I can manually take out of the registry so I can install the removal software?

rstrsac
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Re: Nuqel.E infection with no protection

Post by Belahzur on 19th May 2009, 7:21 pm


  • Download combofix from here
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:





    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See [You must be registered and logged in to see this link.] for how to disable your AV. *Symantec Antivirus*
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


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Re: Nuqel.E infection with no protection

Post by rstrsac on 19th May 2009, 7:40 pm

ComboFix 09-05-19.04 - Candice Simmons 05/19/2009 12:31.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2550.1905 [GMT -7:00]
Running from: E:\Combo-Fix.exe
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Outdated) {FB06448E-52B8-493A-90F3-E43226D3305C}
FW: Symantec Client Firewall *enabled* {5CB76A43-5FAD-476B-B9FF-26FA61F13187}

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\sysguard.exe
c:\windows\system32\iehelper.dll
c:\windows\system32\nsprs.dll
c:\windows\system32\serauth1.dll
c:\windows\system32\serauth2.dll
c:\windows\system32\ssprs.dll

.
((((((((((((((((((((((((( Files Created from 2009-04-19 to 2009-05-19 )))))))))))))))))))))))))))))))
.

2009-05-17 21:08 . 2009-05-17 21:08 -------- d-----w c:\documents and settings\Candice Simmons\Application Data\Nova Development
2009-05-17 19:47 . 2009-05-17 19:47 -------- d-----w c:\documents and settings\All Users\Application Data\Nova Development
2009-05-17 19:46 . 2009-05-17 19:46 -------- d-----w c:\documents and settings\Candice Simmons\Local Settings\Application Data\Nova Development
2009-05-13 01:55 . 2009-05-13 01:55 -------- d-----w c:\program files\MSBuild
2009-05-13 01:54 . 2009-05-18 12:22 822608 ----a-w c:\documents and settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
2009-05-13 01:52 . 2009-05-13 01:52 -------- d-----w c:\windows\system32\XPSViewer
2009-05-13 01:52 . 2009-05-13 01:52 -------- d-----w c:\program files\Reference Assemblies
2009-05-13 01:51 . 2006-06-29 20:07 14048 ------w c:\windows\system32\spmsg2.dll
2009-05-13 01:47 . 2009-05-13 01:47 -------- d-----w c:\program files\Common Files\Nova Development
2009-05-13 01:05 . 2009-05-13 01:05 -------- d-----w c:\program files\Nova Development
2009-04-27 17:33 . 2009-04-27 17:33 -------- d-----w c:\documents and settings\Candice Simmons\Application Data\AdobeUM

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-19 17:58 . 2008-10-11 18:40 3216 ----a-w c:\windows\system32\encobject.dat
2009-05-18 12:22 . 2008-09-26 09:10 40 ----a-w c:\windows\system32\profile.dat
2009-05-17 19:47 . 2008-09-26 09:28 104840 ----a-w c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-05-17 19:36 . 2008-09-26 09:16 5427 ----a-w c:\windows\system32\EGATHDRV.SYS
2009-03-21 23:59 . 2008-09-26 09:28 -------- d-----w c:\program files\Microsoft SQL Server
2009-03-06 14:22 . 2006-04-30 06:55 284160 ----a-w c:\windows\system32\pdh.dll
2009-03-03 00:18 . 2006-04-30 06:56 826368 ----a-w c:\windows\system32\wininet.dll
2009-02-20 18:09 . 2006-04-30 06:55 78336 ------w c:\windows\system32\ieencode.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PWRMGRTR"="c:\progra~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL" [2008-07-29 331776]
"BLOG"="c:\progra~1\ThinkPad\UTILIT~1\BatLogEx.DLL" [2008-07-29 208896]
"SynTPLpr"="c:\program files\Synaptics\SynTP\SynTPLpr.exe" [2008-07-03 118784]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-07-03 1323008]
"EZEJMNAP"="c:\progra~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe" [2008-06-05 242976]
"TPKMAPHELPER"="c:\program files\ThinkPad\Utilities\TpKmapAp.exe" [2007-01-09 868352]
"TPHOTKEY"="c:\program files\Lenovo\HOTKEY\TPOSDSVC.exe" [2008-03-24 68464]
"LPManager"="c:\progra~1\THINKV~1\PrdCtr\LPMGR.exe" [2008-06-09 165208]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 36975]
"AMSG"="c:\program files\ThinkVantage\AMSG\Amsg.exe" [2005-11-14 487424]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2006-02-02 122940]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"AwaySch"="c:\program files\Lenovo\AwayTask\AwaySch.EXE" [2006-11-08 91688]
"TVT Scheduler Proxy"="c:\program files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe" [2008-03-04 487424]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2005-06-02 48752]
"vptray"="c:\progra~1\SYMANT~1\SYMANT~2\VPTray.exe" [2005-08-19 85696]
"DiskeeperSystray"="c:\program files\Diskeeper Corporation\Diskeeper\DkIcon.exe" [2006-05-18 196696]
"ACTray"="c:\program files\ThinkPad\ConnectUtilities\ACTray.exe" [2008-08-16 425984]
"ACWLIcon"="c:\program files\ThinkPad\ConnectUtilities\ACWLIcon.exe" [2008-08-16 143360]
"Picasa Media Detector"="c:\program files\Picasa2\PicasaMediaDetector.exe" [2006-03-15 421888]
"PDService.exe"="c:\program files\Lenovo\SafeGuard PrivateDisk\pdservice.exe" [2006-03-13 41472]
"cssauth"="c:\program files\Lenovo\Client Security Solution\cssauth.exe" [2006-07-15 2341632]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-05 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-05 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-05 137752]
"TPFNF7"="c:\program files\Lenovo\NPDIRECT\TPFNF7SP.exe" [2008-07-31 60192]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2005-05-20 925696]
"LPMailChecker"="c:\progra~1\THINKV~1\PrdCtr\LPMLCHK.exe" [2008-06-09 124248]
"TpShocks"="TpShocks.exe" - c:\windows\system32\TpShocks.exe [2008-06-07 181536]
"TP4EX"="tp4ex.exe" - c:\windows\system32\TP4EX.exe [2005-10-17 65536]
"Mouse Suite 98 Daemon"="ICO.EXE" - c:\windows\system32\ico.exe [2007-09-17 77824]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2004-12-14 29696]
Bluetooth.lnk - c:\program files\ThinkPad\Bluetooth Software\BTTray.exe [2007-11-26 576104]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2008-9-26 50688]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\AwayNotify]
2006-08-16 17:07 49152 ------w c:\program files\Lenovo\AwayTask\AwayNotify.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tpfnf2]
2006-09-06 23:37 34344 ------w c:\program files\Lenovo\HOTKEY\notifyf2.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\tphotkey]
2008-03-17 23:02 34080 ------w c:\program files\Lenovo\HOTKEY\tphklock.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ACNotify]
2008-08-16 04:37 32768 ------w c:\program files\ThinkPad\ConnectUtilities\ACNotify.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli ACGina

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

R0 Shockprf;Shockprf;c:\windows\system32\drivers\ApsX86.sys [5/14/2008 4:21 PM 114728]
R0 TPDIGIMN;TPDIGIMN;c:\windows\system32\drivers\ApsHM86.sys [5/14/2008 4:21 PM 19496]
R1 TPPWRIF;TPPWRIF;c:\windows\system32\drivers\TPPWRIF.SYS [9/26/2008 1:58 AM 4442]
R2 BcmSqlStartupSvc;Business Contact Manager SQL Server Startup Service;c:\program files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe [1/11/2008 5:50 PM 30312]
R2 Power Manager DBC Service;Power Manager DBC Service;c:\program files\ThinkPad\Utilities\PWMDBSVC.exe [9/26/2008 5:26 AM 94208]
R2 PrivateDisk;PrivateDisk;c:\program files\Lenovo\SafeGuard PrivateDisk\privatediskm.sys [3/13/2006 4:05 PM 58368]
R2 smi2;smi2;c:\program files\SMI2\smi2.sys [7/14/2006 3:55 PM 3968]
S3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [11/24/2008 10:31 PM 29263712]
S3 pelmouse;Mouse Suite Driver;c:\windows\system32\drivers\PELMOUSE.SYS [9/26/2008 8:38 AM 18944]
S3 pelusblf;USB Mouse Low Filter Driver;c:\windows\system32\drivers\PELUSBLF.SYS [9/26/2008 8:38 AM 14592]
S3 SavRoam;SAVRoam;c:\program files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe [8/18/2005 5:22 PM 124608]

--- Other Services/Drivers In Memory ---

*Deregistered* - EraserUtilDrvI7
.
Contents of the 'Scheduled Tasks' folder

2009-05-19 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-02-12 22:54]

2009-05-19 c:\windows\Tasks\PMTask.job
- c:\progra~1\ThinkPad\UTILIT~1\PWMIDTSK.EXE [2008-09-26 08:43]

2008-09-26 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2008-09-26 00:32]
.
.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
IE: &Windows Live Search - c:\program files\Windows Live Toolbar\msntb.dll/search.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\ThinkPad\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\ThinkPad\Bluetooth Software\btsendto_ie.htm
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2009-05-19 12:34
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1540)
c:\windows\system32\tvt_gina.dll
c:\program files\Lenovo\Client Security Solution\css_gina_plugin.dll
c:\program files\Lenovo\Client Security Solution\css_wait_bar.dll
c:\program files\Lenovo\Client Security Solution\cssuserdatadispatcher.dll
c:\program files\Lenovo\Client Security Solution\csswait.dll
c:\program files\Common Files\Lenovo\tvt_banner.dll
c:\program files\Lenovo\Client Security Solution\cssdlgpwentry.dll
c:\program files\Lenovo\Client Security Solution\dlganswerprompt.dll
c:\program files\Lenovo\Client Security Solution\tvttsp.dll
c:\program files\Lenovo\Client Security Solution\tcsrpc.dll
c:\program files\Common Files\Lenovo\tvt_res.dll
c:\program files\ThinkPad\ConnectUtilities\ACNotify.dll
c:\program files\ThinkPad\ConnectUtilities\AcSvcStub.dll
c:\program files\ThinkPad\ConnectUtilities\AcLocSettings.dll
c:\program files\ThinkPad\ConnectUtilities\ACHelper.dll
c:\program files\Lenovo\HOTKEY\tphklock.dll
c:\windows\system32\netprovcredman.dll
c:\program files\Lenovo\AwayTask\AwayNotify.dll
c:\windows\system32\igfxdev.dll
c:\program files\Lenovo\HOTKEY\notifyf2.dll

- - - - - - - > 'lsass.exe'(1596)
c:\program files\ThinkPad\ConnectUtilities\ACGina.dll
c:\program files\ThinkPad\ConnectUtilities\ACHelper.dll
c:\program files\ThinkPad\ConnectUtilities\AcSvcStub.dll
c:\program files\ThinkPad\ConnectUtilities\AcLocSettings.dll
c:\program files\ThinkPad\ConnectUtilities\ACON.dll
c:\program files\ThinkPad\ConnectUtilities\AcPrfMgr.dll
c:\program files\ThinkPad\ConnectUtilities\AcCryptHlpr.dll
c:\program files\ThinkPad\ConnectUtilities\ACTurinSupport.dll
c:\program files\ThinkPad\ConnectUtilities\AcSmBiosHelper.dll
c:\program files\ThinkPad\ConnectUtilities\AcAdaptersInfo.dll
.
Completion time: 2009-05-19 12:35
ComboFix-quarantined-files.txt 2009-05-19 19:35

Pre-Run: 35,838,545,920 bytes free
Post-Run: 36,227,756,032 bytes free

185 --- E O F --- 2009-05-18 10:00

rstrsac
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Re: Nuqel.E infection with no protection

Post by Belahzur on 19th May 2009, 7:56 pm

Hello.
Please enable and update Symantec now.

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u



This will also reset your restore points.

How is the machine running now?


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Re: Nuqel.E infection with no protection

Post by rstrsac on 19th May 2009, 9:49 pm

Perfect! Thanks for all the help. You guys are great!

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Re: Nuqel.E infection with no protection

Post by Belahzur on 19th May 2009, 9:51 pm

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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