Virus will not let me download Hijackthis

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Virus will not let me download Hijackthis

Post by bthdaughter on 17th May 2009, 9:04 pm

I have a virus that has taken over Internet explorer. It won't let me download Firefox, and it won't allow me to open Hijackthis, so that I may send you my log.

What do I do? I tried to download Spybot, but once I did; I couldn't open the internet.
So I unstall it and and did a system restore.

Please help!

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Re: Virus will not let me download Hijackthis

Post by Belahzur on 17th May 2009, 9:11 pm

Rename the Hijack This installer?

If so, just rename the installer and it should work.


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Re: Virus will not let me download Hijackthis

Post by bthdaughter on 17th May 2009, 9:29 pm

I can't find the download now; when I googled the link from the internet; it's not allowing to open a new window

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Re: Virus will not let me download Hijackthis

Post by Belahzur on 17th May 2009, 9:33 pm

Try this link:
[You must be registered and logged in to see this link.]


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Media Fire file

Post by bthdaughter on 17th May 2009, 9:41 pm

I was able to open the link and click on the file. It says ("your download is starting") but nothing is happening beyond that.

What appears to be happening is that it is not allowing new to open new windows.
I have tried CTL and enter; it will apear to be opening but then closes immediately.

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Re: Virus will not let me download Hijackthis

Post by Belahzur on 17th May 2009, 9:47 pm

Lets see if this works.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run.
  • When complete, two logs will open. Save both of the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.


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Re: Virus will not let me download Hijackthis

Post by bthdaughter on 17th May 2009, 9:51 pm

It won't allow me to open the first link and the second links comes up blank , I can see the address in the browser and the web icon (man dressed as a spy) but the entire page is WHITE...Blank!!

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Re: Virus will not let me download Hijackthis

Post by Belahzur on 17th May 2009, 9:53 pm

Please then reboot your computer in Safe Mode by doing the following :

  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
  • Instead of Windows loading as normal, the Advanced Options Menu should appear;
  • Select the second option, to run Windows in Safe Mode with Networking, then press Enter.
  • Choose your usual account.

Can you download DDS now?


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Re: Virus will not let me download Hijackthis

Post by bthdaughter on 17th May 2009, 9:55 pm

I will do that now...please stay with me if you can; I honestly APPRECIATE all of your TIME, PATIENCE AND HELP!!

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Re: Virus will not let me download Hijackthis

Post by bthdaughter on 17th May 2009, 10:07 pm

Unfortunately it won't let me open in safe mode w/networking. It will only allow me to choose my last good configuration. I tried it a countless number of times.

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Re: Virus will not let me download Hijackthis

Post by bthdaughter on 17th May 2009, 10:28 pm

This is bad, it has taken my internet toolbar away; so I went into Network and Internet settings and it won't allow me to open that feature.

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Re: Virus will not let me download Hijackthis

Post by Belahzur on 17th May 2009, 10:33 pm

Darn. Sad tearing

Lets try this.

Please download SilentRunners from here:
[You must be registered and logged in to see this link.]
Unzip it to the desktop and double-click on it. If you get any kind of warning message about scripts, please choose to allow the script to run. When the scan is finished, a message will pop up and a logfile will have been created on the desktop. Please post the entire contents of this logfile for me to see.


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Re: Virus will not let me download Hijackthis

Post by bthdaughter on 17th May 2009, 10:37 pm

Guess what...NO can do...I copied and pasted the link into my browser and it defaulted back to Google. I clicked on it directly and still nothing. I even copied a shortcut onto my desktop; and it defaults back to the last webpage that I was viewing!

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Re: Virus will not let me download Hijackthis

Post by Belahzur on 17th May 2009, 11:05 pm

Lets try GMER.

Download the GMER rootkit scan from here: [You must be registered and logged in to see this link.]

  1. Unzip it and start GMER.
  2. Click the >>> tab and then click the Scan button.
  3. Once done, click the Copy button.
  4. This will copy the results to your clipboard.
  5. Paste the results in your next reply.

Note:
If you're having problems with running GMER.exe, try it in safe mode. This tools works in safe mode.
You can also try renaming it since some malware blocks GMER.


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Re: Virus will not let me download Hijackthis

Post by bthdaughter on 17th May 2009, 11:09 pm

It is not allowing me to download any exe files nor can I unzip this file by clicking the link. Is there another way for me to unzip it?

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Re: Virus will not let me download Hijackthis

Post by Belahzur on 17th May 2009, 11:21 pm

Please close all anti virus, anti malware and any other open programs/windows so they do not interfere with the running of RootRepeal.

  • Please download RootRepeal.zip from [You must be registered and logged in to see this link.].
  • Extract the program file to your Desktop.
  • Run the program RootRepeal.exe and go to the Report tab and click on the Scan button.


  • Select ALL of the checkboxes and then click OK and it will start scanning your system.

  • If you have multiple drives you only need to check the C: drive or the one Windows is installed on.
  • When done, click on Save Report
  • Save it to the Desktop.
  • Please copy/paste the contents of the report in your next reply.


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Re: Virus will not let me download Hijackthis

Post by bthdaughter on 17th May 2009, 11:30 pm

I saved the shortcut to my desktop and closed all the browsers. I click the link, the window pops up; but immediately closes. I am so sorry....I feel so helpless!

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Re: Virus will not let me download Hijackthis

Post by Belahzur on 17th May 2009, 11:38 pm

It's not your fault, the malware is to blame here. What antivirus are you running?


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Re: Virus will not let me download Hijackthis

Post by bthdaughter on 17th May 2009, 11:42 pm

I am out of state using my brother-in-law's computer. From what I can tell; he doesn't have one running actively. Window's Defender is on here; but that is all that I see in the programs & on the desktop. He's going to kill me, if I don't fix this!!! I think I got it through a virus from Facebook. I know that I sound like a teenager; but I'm not! This is so embarassing!

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Re: Virus will not let me download Hijackthis

Post by Belahzur on 17th May 2009, 11:46 pm


  • Download combofix from here
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]

    1. If you are using Firefox, make sure that your download settings are as follows:

    * Tools->Options->Main tab
    * Set to "Always ask me where to Save the files".

    2. During the download, rename Combofix to Combo-Fix as follows:





    3. It is important you rename Combofix during the download, but not after.
    4. Please do not rename Combofix to other names, but only to the one indicated.
    5. Close any open browsers.
    6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


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Re: Virus will not let me download Hijackthis

Post by bthdaughter on 17th May 2009, 11:52 pm

I tried to download Foxfire and it won't allow me to go past the download here page.
It is absolutely not allowing to download anything...is there anyway I work around this?

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Re: Virus will not let me download Hijackthis

Post by bthdaughter on 18th May 2009, 12:16 am

This may be a stupid question; but if you email me the zip file do you think that I can open it through winzip directly from my email?

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Re: Virus will not let me download Hijackthis

Post by Origin on 18th May 2009, 12:21 am

Hello have you tried to download ComboFix or it won't allow you to download it?

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Re: Virus will not let me download Hijackthis

Post by bthdaughter on 18th May 2009, 12:22 am

That's what I was saying...it won't allow me to download ComboFix, Foxfire, or any of the other files that you have sent to me

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Re: Virus will not let me download Hijackthis

Post by Belahzur on 18th May 2009, 12:26 am

If you want, you can PM me your email address and I'll zip a few files and send them over.


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Re: Virus will not let me download Hijackthis

Post by bthdaughter on 18th May 2009, 12:53 am

I sent it to you; you should have the information

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Re: Virus will not let me download Hijackthis

Post by Belahzur on 18th May 2009, 2:32 am

Hello.
I sent you something by email.


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