Win32/Cryptor help, please

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Win32/Cryptor help, please

Post by shaz on Thu May 14, 2009 9:56 am

Got the virus some time recently and already my laptop is uncooperative and difficult.

AVG wouldn't update so I had to download the newest version 8.5.329 and installed it. It finds 12 threats all to do with win32/cryptor. It got rid of six, but six remain. I ran truesword which gives me the all clear, but since I have no IE working, I guess it missed something.

I have mbam installed but the virus stops it working. Haven't tried it in safe mode since I'm paranoid I'll kill my laptop completely and I need the work I have done on it in the past week for college next week.

This is getting quite frustrating. Thank you in advance for any help you can give me.



Log:



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:50:34 PM, on 14/05/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\IFXTCS.exe
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\Iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HPQ\IAM\bin\asghost.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\AccelerometerSt.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\IFXSPMGT.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\ProtectTools\Embedded Security Software\PSDrt.exe
C:\Program Files\ProtectTools\Embedded Security Software\SpTna.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HPQ\HP ProtectTools Security Manager\PTServs.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Administrator\Desktop\mbbbam.exe
C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\is-DCB7S.tmp\mbbbam.tmp
C:\Program Files\Malwaytes' Anti-Malware\mbam.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: WinInet Class - {39fc2065-c9c7-49cd-8942-44cc2dedc844} - C:\WINDOWS\ieocx.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: HP Credential Manager for ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\HPQ\IAM\Bin\ItIeAddIN.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [CognizanceTS] rundll32.exe C:\PROGRA~1\HPQ\IAM\Bin\AsTsVcc.dll,RegisterModule
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\HPQ\IAM\Bin\AsWlnPkg.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - c:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Security Platform Management Service (IFXSpMgtSrv) - Infineon Technologies AG - C:\WINDOWS\system32\IFXSPMGT.exe
O23 - Service: Trusted Platform Core Service (IFXTCS) - Infineon Technologies AG - C:\WINDOWS\system32\IFXTCS.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: Personal Secure Drive Service (PersonalSecureDriveService) - Infineon Technologies AG - C:\Program Files\ProtectTools\Embedded Security Software\PSDsrvc.EXE
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 13626 bytes


Again, thank you for any help you can give me.

shaz
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Re: Win32/Cryptor help, please

Post by Belahzur on Thu May 14, 2009 11:31 am

Hello.

  • Open HijackThis.
  • When Hijack This opens, click "Open the Misc Tools section"
  • Then select "Open Uninstall Manager"
  • Click on "Save List..." (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Re: Win32/Cryptor help, please

Post by shaz on Thu May 14, 2009 5:17 pm

Hello Belazhur,

Thank you for helping me.



List:



Ad-Aware
Adobe Flash Player ActiveX
Adobe Photoshop 6.0
Adobe Photoshop CS
Adobe Reader 8.1.1
Adobe Shockwave Player
Agere Systems HDA Modem
AOL Instant Messenger
Apple Mobile Device Support
Apple Software Update
Application Installer 4.00.B5
ATI Catalyst Control Center
ATI Display Driver
AVG Free 8.5
Before You Know It 3.6
Bonjour
CC_ccProxyExt
ccCommon
ccPxyCore
Eets
e-tax 2008
Geometry Wars
Google Earth
Google Toolbar for Internet Explorer
Gumboy Crazy Adventures
Gumboy Crazy Features
HijackThis 2.0.2
Hotfix for Windows XP (KB896243)
Hotfix for Windows XP (KB896256)
Hotfix for Windows XP (KB909095)
Hotfix for Windows XP (KB912436)
Hotfix for Windows XP (KB915326)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB952287)
HP Backup and Recovery Manager Installer
HP BIOS Configuration for ProtectTools 2.00 C3
HP Credential Manager for ProtectTools
HP Embedded Security for ProtectTools
HP Help and Support
HP Integrated Module with Bluetooth wireless technology
HP Mobile Data Protection System
HP Notebook Accessories Product Tour
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
HP Photo and Imaging 2.0 - hp psc 1200 series
HP ProtectTools Security Manager 2.00 C3
hp psc 1200 series
HP Quick Launch Buttons 6.00 D2
HP Software Update
HP User Guides 0020
HP Wireless Assistant 2.00 E1
InterVideo DVD Check
InterVideo WinDVD
iTunes
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 5
Java(TM) SE Runtime Environment 6
LiveUpdate 3.0 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Macromedia Dreamweaver 4
Macromedia Extension Manager
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 SR-1 Professional
Microsoft Office Professional Edition 2003
Microsoft Publisher 2000
Microsoft Visual C++ 2005 Redistributable
MSN
MSRedist
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Norton AntiSpam
Norton AntiVirus 2006
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security 2006 (Symantec Corporation)
Norton Protection Center
Norton WMI Update
Norton WMI Update
OpenOffice.org 2.2
QuickTime
Rag Doll Kung Fu
RollerCoaster Tycoon 3 Platinum
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933566)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB944338-v2)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Skype™ 3.5
Sonic Audio Module
Sonic Copy Module
Sonic Data Module
Sonic DLA
Sonic Express Labeler
Sonic Update Manager
SoundMAX
SPBBC
Steam
Symantec KB-DocID:2003093015493306
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515/xx12 drivers.
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Viewpoint Media Player
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Connect
Windows Media Connect
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB884575
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885464
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885855
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888239
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB888402
Windows XP Hotfix - KB889673
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892559
WinRAR archiver
yWriter4

shaz
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Re: Win32/Cryptor help, please

Post by Belahzur on Thu May 14, 2009 5:24 pm

Hello.
You are running two antivirus', I see from the uninstall list you have Norton/Symantec installed, along with AVG. This is a bad idea as they can conflict and cause more problems. I would recommend that you remove Symantec to avoid conflict and other future problems.

Completely Uninstall Norton software using:

Instructions

  1. Please download and save SymNRT.exe to your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the SymNRT.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    [list]
  8. Norton AntiVirus
  9. Norton Internet Security
  10. Norton SystemWorks
  11. Norton Personal Firewall

Next:

Go to Start > Control Panel > Add/Remove Programs and remove the following programs.

  • Adobe Reader 8.1.1
  • J2SE Runtime Environment 5.0 Update 6
  • Java(TM) 6 Update 5
  • Java(TM) SE Runtime Environment 6
  • Viewpoint Media Player

Next step:


  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O2 - BHO: WinInet Class - {39fc2065-c9c7-49cd-8942-44cc2dedc844} - C:\WINDOWS\ieocx.dll


  • Press "Fix Checked"
  • Close Hijack This.

1. Please download The Avenger by Swandog46 to your Desktop
Link: [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.].

  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop

Note: This tool was posted specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


2. Now, start The Avenger program by clicking on its icon on your desktop.

  • Leave the script box empty.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
3. Please copy/paste the content of c:\avenger.txt into your reply.


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Belahzur
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Re: Win32/Cryptor help, please

Post by shaz on Thu May 14, 2009 5:54 pm

I appreciate your help very much, Belahzur.


I was trying to (unsuccessfully) uninstall Norton yesterday but forgot about it when win32/cryptor took over. Since it was expired SymNRT directed me to [You must be registered and logged in to see this link.] to download Norton Removal Tool - 2009.0.5.26. It asked for a restart. A disc check occured upon start up. Uninstall successful. Thanks!!

Removed programs as advised.

Fix checked as advised.

Avenger installed and used as advised.


Result:

Logfile of The Avenger Version 2.0, (c) by Swandog46
[You must be registered and logged in to see this link.]

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!


Completed script processing.

*******************

Finished! Terminate.

shaz
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Re: Win32/Cryptor help, please

Post by Belahzur on Thu May 14, 2009 6:00 pm


  • Download combofix from here
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • We need to disable your local AV (Anti-virus) before running Combofix.
  • See [You must be registered and logged in to see this link.] for how to disable your AV. (AVG8)
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will then get this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


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Re: Win32/Cryptor help, please

Post by shaz on Thu May 14, 2009 6:08 pm

Hi again,

I have downloaded ComboFix and disabled AVG but when I doubleclick ComboFix, an hourglass appears for a second or two then disappears. Nothing else happened and I am unable to complete your request.

shaz
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Re: Win32/Cryptor help, please

Post by shaz on Thu May 14, 2009 6:21 pm

When I rightclick the ComboFix, there is an option "Run as" which when I click says:

"Which user account do you want to run this program?

*Current user - me
Ticked - Protect my computer and data from unauthorized program activity
This option can prevent computer viruses from harming your computer or personal data, but selecting it might cause the program to function improperly."

Should I use that option to see if ComboFix works?


Last edited by shaz on Thu May 14, 2009 6:22 pm; edited 1 time in total (Reason for editing : typos)

shaz
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Re: Win32/Cryptor help, please

Post by Belahzur on Thu May 14, 2009 6:23 pm

No, do this. Delete your copy of Combofix.

1. If you are using Firefox, make sure that your download settings are as follows:

* Tools->Options->Main tab
* Set to "Always ask me where to Save the files".

2. During the download, rename Combofix to Combo-Fix as follows:





3. It is important you rename Combofix during the download, but not after.
4. Please do not rename Combofix to other names, but only to the one indicated.
5. Close any open browsers.
6. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.


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Re: Win32/Cryptor help, please

Post by shaz on Thu May 14, 2009 6:57 pm

I do not have Firefox and I am currently using a borrowed laptop to follow your instructions. This means I save eveything on to my jumpdrive and transfer the information and programs between the two.

Renaming it worked. ComboFix installed Recovery Console.

It gave me a Rootkit!! list:

C:\WINDOWS\system32\drivers\UACnbmroijrsbuwupb.sys
C:\WINDOWS\system32\UACpogsbonduxpedbi.dll
C:\WINDOWS\system32\UACewnqnevtftdqftj.dat
C:\WINDOWS\system32\UACttrnnilrqauwevy.dll
C:\WINDOWS\system32\UACqkmhdrbpoddhfnq.dll
C:\WINDOWS\system32\UACaikidbkllpqqtge.dll
C:\WINDOWS\system32\UACsesqbtaodqacmsh.dll
C:\WINDOWS\system32\UACuqwfousbvnwwane.log
C:\WINDOWS\system32\UACfawxguxyxchhgfa.log
C:\WINDOWS\system32\UACmbroocudxxdwtvb.log

When I pressed OK, it did a restart. Disc check on start up.



Log:


ComboFix 09-05-14.03 - Administrator 15/05/2009 6:50.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.591 [GMT 8:00]
Running from: c:\documents and settings\Administrator\Desktop\Combo-Fix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\windows\IE4 Error Log.txt
c:\windows\ieocx.dll
c:\windows\system32\drivers\UACnbmroijrsbuwupb.sys
c:\windows\system32\UACaikidbkllpqqtge.dll
c:\windows\system32\UACewnqnevtftdqftj.dat
c:\windows\system32\UACfawxguxyxchhgfa.log
c:\windows\system32\uacinit.dll
c:\windows\system32\UACmbroocudxxdwtvb.log
c:\windows\system32\UACpogsbonduxpedbi.dll
c:\windows\system32\UACqkmhdrbpoddhfnq.dll
c:\windows\system32\UACsesqbtaodqacmsh.dll
c:\windows\system32\UACttrnnilrqauwevy.dll
c:\windows\system32\UACuqwfousbvnwwane.log
E:\Autorun.inf

----- BITS: Possible infected sites -----

[You must be registered and logged in to see this link.]
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_UACd.sys


((((((((((((((((((((((((( Files Created from 2009-04-14 to 2009-05-14 )))))))))))))))))))))))))))))))
.

2009-05-14 21:41 . 2009-05-14 22:49 114688 ----a-w c:\windows\system32\chg.exe
2009-05-14 13:50 . 2009-05-14 13:50 -------- d-----w c:\program files\Trend Micro
2009-05-14 13:24 . 2009-05-14 13:53 -------- d-----w c:\program files\Malwaytes' Anti-Malware
2009-05-14 13:21 . 2009-04-06 07:32 15504 ----a-w c:\windows\system32\drivers\mbam.sys
2009-05-14 13:21 . 2009-04-06 07:32 38496 ----a-w c:\windows\system32\drivers\mbamswissarmy.sys
2009-05-14 13:21 . 2009-05-14 13:21 -------- d-----w c:\documents and settings\All Users\Application Data\Malwarebytes
2009-05-14 13:21 . 2009-05-14 13:21 -------- d-----w c:\program files\Malwarebytes' Anti-Malware
2009-05-14 10:38 . 2009-05-14 10:38 -------- d-----w c:\documents and settings\Administrator\Application Data\True Sword
2009-05-14 10:35 . 2009-05-14 12:38 -------- d-----w c:\program files\True Sword 5
2009-05-14 09:11 . 2009-05-14 09:11 11952 ----a-w c:\windows\system32\avgrsstx.dll
2009-05-14 09:11 . 2009-05-14 09:11 108552 ----a-w c:\windows\system32\drivers\avgtdix.sys
2009-05-14 09:11 . 2009-05-14 09:11 325896 ----a-w c:\windows\system32\drivers\avgldx86.sys
2009-05-14 09:11 . 2009-05-14 10:01 -------- d-----w c:\windows\system32\drivers\Avg
2009-05-14 09:11 . 2009-05-14 12:45 -------- d-----w c:\documents and settings\Administrator\Application Data\AVGTOOLBAR
2009-05-13 22:05 . 2009-05-13 22:05 194 ----a-w c:\documents and settings\Administrator\Application Data\asd.bat
2009-04-24 03:36 . 2009-03-06 14:00 284160 ------w c:\windows\system32\dllcache\pdh.dll
2009-04-24 03:36 . 2005-07-26 04:20 60416 ------w c:\windows\system32\dllcache\colbact.dll
2009-04-24 03:36 . 2009-02-06 09:54 35328 ------w c:\windows\system32\dllcache\sc.exe
2009-04-24 03:36 . 2009-02-09 10:01 401408 ------w c:\windows\system32\dllcache\rpcss.dll
2009-04-24 03:36 . 2009-02-06 10:22 110592 ------w c:\windows\system32\dllcache\services.exe
2009-04-24 03:36 . 2009-02-09 10:01 473088 ------w c:\windows\system32\dllcache\fastprox.dll
2009-04-24 03:36 . 2009-02-06 09:41 227840 ------w c:\windows\system32\dllcache\wmiprvse.exe
2009-04-24 03:36 . 2009-02-09 10:01 617984 ------w c:\windows\system32\dllcache\advapi32.dll
2009-04-24 03:36 . 2009-02-09 10:01 715264 ------w c:\windows\system32\dllcache\ntdll.dll
2009-04-24 03:35 . 2008-04-21 10:02 215552 ------w c:\windows\system32\dllcache\wordpad.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-05-14 21:46 . 2006-04-20 09:56 -------- d-----w c:\program files\Java
2009-05-14 21:44 . 2006-04-20 10:03 -------- d-----w c:\program files\Common Files\Adobe
2009-05-14 21:41 . 2006-04-20 10:13 -------- d-----w c:\program files\Common Files\Symantec Shared
2009-04-22 06:14 . 2009-04-22 06:14 -------- d-----w c:\program files\iTunes
2009-04-22 06:14 . 2009-04-22 06:14 -------- d-----w c:\program files\iPod
2009-04-22 06:14 . 2009-04-22 06:11 -------- d-----w c:\program files\Common Files\Apple
2009-04-22 06:14 . 2009-04-22 06:14 -------- d-----w c:\program files\Bonjour
2009-04-22 06:14 . 2009-04-22 06:13 -------- d-----w c:\program files\QuickTime
2009-04-22 06:12 . 2009-04-22 06:12 -------- d-----w c:\program files\Apple Software Update
2009-04-08 04:25 . 2007-09-14 08:20 43520 ----a-w c:\windows\system32\CmdLineExt03.dll
2009-03-26 07:23 . 2009-04-22 06:11 36864 ----a-w c:\windows\system32\drivers\usbaapl.sys
2009-03-26 07:23 . 2009-04-22 06:11 1900544 ----a-w c:\windows\system32\usbaaplrc.dll
2009-03-19 08:32 . 2009-04-22 06:14 23400 ----a-w c:\windows\system32\drivers\GEARAspiWDM.sys
2009-03-06 14:00 . 2004-08-04 08:00 284160 ----a-w c:\windows\system32\pdh.dll
2009-03-03 00:18 . 2004-08-04 08:00 826368 ----a-w c:\windows\system32\wininet.dll
2009-02-20 18:09 . 2004-08-04 08:00 78336 ----a-w c:\windows\system32\ieencode.dll
2004-09-11 01:29 . 2007-07-09 23:31 116891271 ----a-w c:\program files\Photoshop 6.0.1 Full Version, Serial included.exe
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-04 15360]
"AIM"="c:\program files\AIM\aim.exe" [2004-12-08 67160]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2005-05-20 925696]
"AccelerometerSysTrayApplet"="c:\windows\system32\AccelerometerSt.exe" [2006-01-17 53248]
"ATICCC"="c:\program files\ATI Technologies\ATI.ACE\cli.exe" [2005-08-12 45056]
"PTHOSTTR"="c:\program files\HPQ\HP ProtectTools Security Manager\PTHOSTTR.EXE" [2006-02-14 122880]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2005-02-17 49152]
"DLA"="c:\windows\System32\DLA\DLACTRLW.EXE" [2005-08-31 122940]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2005-11-10 761945]
"hpWirelessAssistant"="c:\program files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [2006-02-14 454656]
"CognizanceTS"="c:\progra~1\HPQ\IAM\Bin\AsTsVcc.dll" [2003-12-22 17920]
"QlbCtrl"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2006-03-02 131072]
"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2006-02-22 40960]
"Scheduler"="c:\windows\SMINST\Scheduler.exe" [2006-02-15 892928]
"WatchDog"="c:\program files\InterVideo\DVD Check\DVDCheck.exe" [2005-11-08 184320]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-04-02 342312]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-05-14 1947928]
"MsmqIntCert"="mqrt.dll" - c:\windows\system32\mqrt.dll [2004-08-04 177152]
"AGRSMMSG"="AGRSMMSG.exe" - c:\windows\AGRSMMSG.exe [2006-01-30 88203]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2006-2-15 581693]
DVD Check.lnk - c:\program files\InterVideo\DVD Check\DVDCheck.exe [2007-6-26 184320]
hp psc 1000 series.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe [2003-4-9 147456]
hpoddt01.exe.lnk - c:\program files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe [2003-4-9 28672]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [2000-1-21 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\OneCard]
2005-07-25 18:41 40960 ----a-w c:\program files\HPQ\IAM\Bin\AsWlnPkg.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-05-14 09:11 11952 ----a-w c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\IfxWlxEN]
2005-08-19 13:52 389120 ----a-w c:\windows\system32\IfxWlxEN.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli AsWlnPkg

[HKLM\~\startupfolder\C:^Documents and Settings^Administrator^Start Menu^Programs^Startup^OpenOffice.org 2.2.lnk]
path=c:\documents and settings\Administrator\Start Menu\Programs\Startup\OpenOffice.org 2.2.lnk
backup=c:\windows\pss\OpenOffice.org 2.2.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^Administrator^Start Menu^Programs^Startup^RollerCoaster Tycoon 3 Registration.lnk]
path=c:\documents and settings\Administrator\Start Menu\Programs\Startup\RollerCoaster Tycoon 3 Registration.lnk
backup=c:\windows\pss\RollerCoaster Tycoon 3 Registration.lnkStartup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.exe.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.exe.lnk
backup=c:\windows\pss\Adobe Gamma Loader.exe.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.lnk
backup=c:\windows\pss\Adobe Gamma Loader.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"="1"
"UpdatesDisableNotify"="1"

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\mqsvc.exe"=
"c:\\WINDOWS\\SMINST\\Scheduler.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [14/05/2009 5:11 PM 325896]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [14/05/2009 5:11 PM 108552]
R1 PersonalSecureDrive;PersonalSecureDrive;c:\windows\system32\drivers\psd.sys [26/10/2005 2:10 AM 35488]
R2 ASChannel;Local Communication Channel;c:\windows\System32\svchost.exe -k Cognizance [4/08/2004 4:00 PM 14336]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [14/05/2009 5:11 PM 298776]
R3 GTIPCI21;GTIPCI21;c:\windows\system32\drivers\gtipci21.sys [20/04/2006 5:45 PM 87936]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [10/06/2005 9:26 PM 35968]
S3 Hidtecttmuu;Hidtecttmuu; [x]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
Cognizance REG_MULTI_SZ ASChannel

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{5d9c034e-8692-11dc-a4a3-001b771aadc4}]
\Shell\AutoRun\command - F:\LaunchU3.exe -a
.
.
------- Supplementary Scan -------
.
uStart Page = [You must be registered and logged in to see this link.]
uSearchMigratedDefaultURL = [You must be registered and logged in to see this link.]
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Send To &Bluetooth - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2009-05-15 06:53
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe?????? ???@???????????????@? ???p???????(?@???????@

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(964)
c:\windows\system32\Ati2evxx.dll
c:\program files\HPQ\IAM\Bin\AsWlnPkg.dll
c:\windows\system32\IfxWlxEN.dll
c:\program files\HPQ\IAM\Bin\ASChnl.dll
c:\program files\HPQ\IAM\Bin\ItMsg.dll

- - - - - - - > 'lsass.exe'(1020)
c:\program files\HPQ\IAM\bin\AsWlnPkg.dll
.
Completion time: 2009-05-14 6:54
ComboFix-quarantined-files.txt 2009-05-14 22:54

Pre-Run: 78,447,980,544 bytes free
Post-Run: 80,452,268,032 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

203 --- E O F --- 2009-04-24 20:07

shaz
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Re: Win32/Cryptor help, please

Post by Belahzur on Thu May 14, 2009 7:03 pm

Hello.

Delete this file in bold:
c:\windows\system32\chg.exe

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u



This will also reset your restore points.

How is the machine running now?


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Re: Win32/Cryptor help, please

Post by shaz on Thu May 14, 2009 7:22 pm

I followed your instructions, enabled AVG and surfed the net without errors and pages loaded normally. Clicking on Yahoo results doe not seem to be redirected, either. All my research seems to be intact so that makes me happiest!!

The initial load to my homepage is rather slow from what I remember but it loads as one segment now, instead of showing the bar and the green stripes filling it as it loads. (I hope you know what I mean.) So maybe it's fine, too.

Thankyou for spending so much time helping me.

Is there anything else I need to do? If not, can I delete all the programs now; mbam, hjt, malwarebytes?

Is there anything (IE?) I should update as a matter of urgency?


Last edited by shaz on Thu May 14, 2009 7:24 pm; edited 1 time in total (Reason for editing : typos)

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Re: Win32/Cryptor help, please

Post by Belahzur on Thu May 14, 2009 7:33 pm

Since you uninstalled the old Adobe Reader and Java, if you want to use them, follow these instructions.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Updating Java:

  • Download the latest version of [You must be registered and logged in to see this link.].
  • Select the first option where it says "This release includes the highly anticipated...".
  • Click the "Download" button to the right.
  • In the Window that opens, select your platform and language, check the "agree" box, and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Then from your desktop double-click on jre-6u13-windows-i586-p.exe that you downloaded to install the newest version.

Then download and install [You must be registered and logged in to see this link.]


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Re: Win32/Cryptor help, please

Post by shaz on Thu May 14, 2009 7:59 pm

Thank you, Belahzur.

I have done that and it was successful, too.

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Re: Win32/Cryptor help, please

Post by Belahzur on Thu May 14, 2009 8:01 pm

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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Re: Win32/Cryptor help, please

Post by shaz on Thu May 14, 2009 10:13 pm

System restore completed.

I downloaded a heap of Miscrosoft updates. It's all good but my internet loading times seemed to have increased. Might be all the crazy amounts of downloading I have been doing. I will finish getting all the anti-spyware later and use it every week.

I now have both firefox and opera. Firefox being my "default" browser at the moment.

I got ZoneAlarmFree for now. ZA has an offer for their firewall ZA Internet Security Suite and it contains an antivirus and anti-spyware component. Will this be compatible with AVG? If you think this firewall is unsuitable, please say so and I will go with your suggestions.

Thank you so very much for helping me. I appreciate this deeply how much time you spent helping me and I am truly happy to have a working laptop again. Big Grin

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Re: Win32/Cryptor help, please

Post by Belahzur on Fri May 15, 2009 4:14 am

Don't get the internet security suite. Choose something like Kerio, or Comodo (you'll need to Google that because it's not included in my speech)


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