Win32/Cryptor Virus Has a Grip on me! Please Help!!!

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Re: Win32/Cryptor Virus Has a Grip on me! Please Help!!!

Post by Belahzur on 15th May 2009, 12:52 pm

Did the firewall come back on? if not, switch it back on manually.


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Re: Win32/Cryptor Virus Has a Grip on me! Please Help!!!

Post by EricJ on 15th May 2009, 1:07 pm

Turned on Windows Firewall Manually.

What next?

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Re: Win32/Cryptor Virus Has a Grip on me! Please Help!!!

Post by Belahzur on 15th May 2009, 1:09 pm

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

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A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

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A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

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A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

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A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
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I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
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4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
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5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
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A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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Re: Win32/Cryptor Virus Has a Grip on me! Please Help!!!

Post by EricJ on 15th May 2009, 1:39 pm

Thank You Very Much.

I just updated AVG and am running a scan. I will follow all of your preventative measures.

I also will do the same for my laptop even though it isn't infected.

I have McAfee also running on my laptop, do I uninstall McAfee before installing the free AVG?

Do I need to set new restore points?

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Re: Win32/Cryptor Virus Has a Grip on me! Please Help!!!

Post by EricJ on 15th May 2009, 1:42 pm

Also, should I delete/uninstall all of the programs you had me download to diagnose and fix (ie: Hijack This, Avenger, RootRepeal, etc)?

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Re: Win32/Cryptor Virus Has a Grip on me! Please Help!!!

Post by Belahzur on 15th May 2009, 2:07 pm

Yes, uninstall Mcafee. It is dangerous to have two AV's running at the same time.

You can delete the tools we used. Smile


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