dvd burner not working in dell laptop

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Solved dvd burner not working in dell laptop

Post by feast on Mon Apr 20, 2009 8:13 am

nero and other burning programs have been giving me "media not supported" errors, despite working fine just weeks ago,

the burner is NEC DVD+-RW ND-6500A and im using sony dvd-r's,

here is a nero log that might be helpful




Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 9.2.6.100
Internal Version: 9, 2, 6, 100

Recorder: <_NEC DVD+-RW ND-6500A> Version: 202C - HA 1 TA 0 - 9.2.6.100
Adapter driver: HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data
CD-ROM: <_NEC DVD+-RW ND-6500A>Version: 202C - HA 1 TA 0 - 9.2.6.100
Adapter driver: HA 1

=== Scsi-Device-Map ===
DiskPeripheral : FUJITSU MHV2060AH atapi Port 0 ID 0 DMA: On
CdRomPeripheral : _NEC DVD+-RW ND-6500A atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
_NEC DVD+-RW ND-6500A D: CdRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1015MB (1039740kB)
Free physical memory: 493MB (505604kB)
Memory in use : 51 %
Uncached PFiles: 0x0
Global Bus Type: default (0)
Check supported media : Disabled (0)

20.4.2009
UDF/ISO compilation
4:01:31 PM #1 Text 0 File SCSIPTICommands.cpp, Line 452
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

4:01:32 PM #2 Phase 112 File dlgbrnst.cpp, Line 1767
DVD-Video files reallocation started

4:01:32 PM #3 Phase 114 File dlgbrnst.cpp, Line 1767
DVD-Video files reallocation completed (no file modified)

4:01:32 PM #4 Text 0 File Isodoc.cpp, Line 6940
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

4:01:32 PM #5 Phase 111 File dlgbrnst.cpp, Line 1767
DVD-Video files sorted

4:01:32 PM #6 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)

4:01:32 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)

4:01:33 PM #8 Text 0 File Burncd.cpp, Line 3587
Turn on Disc-At-Once, using DVD media

4:01:33 PM #9 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)

4:01:33 PM #10 ISO9660GEN -11 File Geniso.cpp, Line 3349
First writeable address = 0 (0x00000000)

4:01:34 PM #11 Text 0 File DlgWaitCD.cpp, Line 313
Last possible write address on media: 2298495
Last address to be written: 1369919

4:01:34 PM #12 Text 0 File DlgWaitCD.cpp, Line 325
Write in overburning mode: NO (enabled: CD)

4:01:34 PM #13 Text 0 File DlgWaitCD.cpp, Line 2882
Recorder: _NEC DVD+-RW ND-6500A, Media type: DVD-R
Disc Manufacturer ID:
Disc Application Code: 64, Disc Physical Code: 193

4:01:34 PM #14 Text 0 File DlgWaitCD.cpp, Line 500
>>> Protocol of DlgWaitCD activities: <<<
=========================================

4:01:34 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 744
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1369920 (1369920) = #1369920/304:25.45
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1369920 blocks [D: _NEC DVD+-RW ND-6500A]
--------------------------------------------------------------

4:01:35 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 946
Prepare [D: _NEC DVD+-RW ND-6500A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2805596160, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 1369920 | 0 | 0x00
1369920 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

4:01:35 PM #17 Text 0 File SCSIPTICommands.cpp, Line 242
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

4:01:35 PM #18 Text 0 File Burncd.cpp, Line 4320
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

4:01:35 PM #19 Phase 24 File dlgbrnst.cpp, Line 1767
Caching of files started

4:01:35 PM #20 Text 0 File Burncd.cpp, Line 4442
Cache writing successful.

4:01:35 PM #21 Phase 25 File dlgbrnst.cpp, Line 1767
Caching of files completed

4:01:35 PM #22 Phase 36 File dlgbrnst.cpp, Line 1767
Burn process started at 1x (1,385 KB/s)

4:01:35 PM #23 Text 0 File ThreadedTransferInterface.cpp, Line 2676
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

4:01:35 PM #24 Text 0 File DVDR.cpp, Line 3279
Recording mode: Sequential Recording Mode

4:01:35 PM #25 Text 0 File DVDR.cpp, Line 3433
Start write address at LBA 0
DVD high compatibility mode: Yes

4:01:36 PM #26 Text 0 File Cdrdrv.cpp, Line 9966
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Transfer Rate: (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
Outer Limit of Data Recordable Area: 26127F h
Data in Burst Cutting Area (BCA) does not exist
Revision number of maximum recording speed: 6.0
Revision number of minimum recording speed: -
Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
Class: 0, Extended part version: 33
Start PSN of the Extra Border Zone: 2FE10 h
Start PSN of Physical format information blocks in Extra Border Zone: 2FFA0 h
Media Specific [16..783]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 0

4:01:36 PM #27 SPTI -1046 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1046)
CDB Data: 0x53 00 00 00 00 00 14 E7 40 00 00 00
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x30
Sense Qual: 0x05
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 05

4:01:36 PM #28 Text 0 File DVDR.cpp, Line 3571
Reserved Track size: 1369920 (14E740h, 2675MB) -> return code -1046

4:01:36 PM #29 CDR -1046 File ThreadedTransferInterface.cpp, Line 1680
Illegal disc
D: _NEC DVD+-RW ND-6500A

4:01:36 PM #30 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1680
Could not perform start of Disc-at-once

4:01:36 PM #31 Text 0 File DVDPlusDualLayer.cpp, Line 1424
SetDriveCaps: Set LAST LBA of layer 1 to 0

4:01:36 PM #32 Text 0 File ThreadedTransfer.cpp, Line 273
Pipe memory size 83836800

4:01:36 PM #33 Phase 38 File dlgbrnst.cpp, Line 1767
Burn process failed at 1x (1,385 KB/s)

4:01:36 PM #34 Text 0 File SCSIPTICommands.cpp, Line 289
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

4:01:37 PM #35 Text 0 File Cdrdrv.cpp, Line 11243
DriveLocker: UnLockVolume completed

4:01:37 PM #36 Text 0 File SCSIPTICommands.cpp, Line 452
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

feast
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Solved Re: dvd burner not working in dell laptop

Post by feast on Mon Apr 20, 2009 8:01 pm

convertxtodvd give me this error when trying to burn a dvd "access violation at address 04795222 in module 'vso_hwe.dll' read of address 00000000

feast
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Solved Re: dvd burner not working in dell laptop

Post by Doctor Inferno on Fri Apr 24, 2009 4:02 pm

Hello,

Updating your firmware might help.

Then check with Disc info in Nero CD/DVD Speed, to see your drive can read MID from the disc (both burned and new blank discs).

Also try a benchmark test.

Though, if you could burn week before with same media, your drive may be giving up.


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