get rid of w32.tidserv

**corro** · **corro** on 8th April 2009, 3:05 am

My computer bis infected with w32.tidserv. Can you help me get rid of it? Thanks!

**Doctor Inferno** · **Doctor Inferno** on 8th April 2009, 7:43 am

Welcome to GeekPolice.

Please read this topic before we can help you:

http://www.geekpolice.net/malware-removal-support-hijackthis-logs-f11/read-this-before-posting-t3821.htm

**corro** · **corro** on 8th April 2009, 11:02 am

corro wrote:My computer bis infected with w32.tidserv. Can you help me get rid of it? Thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:57:18 PM, on 8/04/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\WINDOWS\system32\hasplms.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ievkbd.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O3 - Toolbar: FreshDownload Bar - {ED0E8CA5-42FB-4B18-997B-769E0408E79D} - (no file)
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [GEST] m‘|\ü
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [RegistryMechanic] C:\Program Files\Registry Mechanic\RegMech.exe /H
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\SCIEPlgn.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: FreshDownload - {F4B9D88E-7786-4824-8C0E-EADA01DF3378} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-09.sun.com/s/ESD7/JSCDL/jdk/6u13-b03/jinstall-6u13-windows-i586-jc.cab?e=1239106224111&h=b2b477069549a3619f372cf25071d232/&filename=jinstall-6u13-windows-i586-jc.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{14C1701A-AAA8-4E46-9439-E20EEEA3296D}: NameServer = 85.255.112.128,85.255.112.142
O17 - HKLM\System\CS5\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CS5\Services\Tcpip\..\{14C1701A-AAA8-4E46-9439-E20EEEA3296D}: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CS6\Services\Tcpip\Parameters: NameServer = 85.255.112.128,85.255.112.142
O17 - HKLM\System\CS6\Services\Tcpip\..\{14C1701A-AAA8-4E46-9439-E20EEEA3296D}: NameServer = 85.255.112.128,85.255.112.142
O17 - HKLM\System\CS7\Services\Tcpip\Parameters: NameServer = 85.255.112.128,85.255.112.142
O17 - HKLM\System\CS7\Services\Tcpip\..\{14C1701A-AAA8-4E46-9439-E20EEEA3296D}: NameServer = 85.255.112.128,85.255.112.142
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.128,85.255.112.142
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~2\KASPER~1\mzvkbd.dll,C:\PROGRA~1\KASPER~2\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KASPER~2\KASPER~1\adialhk.dll,C:\PROGRA~1\KASPER~2\KASPER~1\kloehk.dll
O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe
O23 - Service: HASP License Manager (hasplms) - Aladdin Knowledge Systems Ltd. - C:\WINDOWS\system32\hasplms.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--
End of file - 7394 bytes

**Belahzur** · **Belahzur** on 8th April 2009, 1:09 pm

Hello.

Open HijackThis
Choose "Do a system scan only"
Check the boxes in front of these lines:

O17 - HKLM\System\CCS\Services\Tcpip\..\{14C1701A-AAA8-4E46-9439-E20EEEA3296D}: NameServer = 85.255.112.128,85.255.112.142
O17 - HKLM\System\CS5\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CS5\Services\Tcpip\..\{14C1701A-AAA8-4E46-9439-E20EEEA3296D}: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CS6\Services\Tcpip\Parameters: NameServer = 85.255.112.128,85.255.112.142
O17 - HKLM\System\CS6\Services\Tcpip\..\{14C1701A-AAA8-4E46-9439-E20EEEA3296D}: NameServer = 85.255.112.128,85.255.112.142
O17 - HKLM\System\CS7\Services\Tcpip\Parameters: NameServer = 85.255.112.128,85.255.112.142
O17 - HKLM\System\CS7\Services\Tcpip\..\{14C1701A-AAA8-4E46-9439-E20EEEA3296D}: NameServer = 85.255.112.128,85.255.112.142
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.128,85.255.112.142
Press "Fix Checked"
Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from Here

Double Click mbam-setup.exe to install the application.

Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

Post the contents of the MBAM Log.

**corro** · **corro** on 13th April 2009, 5:24 am

I followed your instructions up to running malware bytes. I couldn't get it to run though. It failed to update when requested. I have since ascertained that ato updates for windows will not connect nor will Kaspersky.
Seemingly my problem may be more serious than simply the w32.tidserv worm as access to anti virus and anti spyware sites is restricted.
Where can I go from here?

**Belahzur** · **Belahzur** on 13th April 2009, 1:00 pm

Hello.
Don't panic, I can fix this.

1. Please download The Avenger by Swandog46 to your Desktop
Link: HERE or HERE.

Click on Avenger.zip to open the file
Extract avenger.exe to your desktop

2. Now, start The Avenger program by clicking on its icon on your desktop.

Leave the script box empty.
Leave the ticked box "Scan for rootkit" ticked.
Then tick "Disable any rootkits found"
Now click on the Execute to begin execution of the script.
Answer "Yes" twice when prompted.

The Avenger will automatically do the following:
It will Restart your computer.
On reboot, it will briefly open a black command window on your desktop, this is normal.
After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

3. Please copy/paste the content of c:\avenger.txt into your reply.

**corro** · **corro** on 13th April 2009, 1:21 pm

Obviously something right may have happened. On restarting the Kaspersky configuration window opened, although I just closed it without completing the installation.

Here is the log file that you requested. By the way, thanks for your help so far.

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "gaopdxserv.sys" found!
ImagePath: \systemroot\system32\drivers\gaopdxcbiyekyoykbtyvfxkcfuxcdpygfwwldm.sys
Driver disabled successfully.

Rootkit scan completed.

Completed script processing.

*******************

Finished! Terminate.

**Belahzur** · **Belahzur** on 13th April 2009, 1:39 pm

It got better because the rootkit is DISABLED, but not deleted.
We'll delete it now.

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Drivers to delete:
gaopdxserv.sys

Files to delete:
C:\WINDOWS\system32\drivers\gaopdxcbiyekyoykbtyvfxkcfuxcdpygfwwldm.sys

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, start The Avenger program by clicking on its icon on your desktop.

Under "Input script here:", paste in the script from the quote box above.
Leave the ticked box "Scan for rootkit" ticked.
Then tick "Disable any rootkits found"
Now click on the Execute to begin execution of the script.
Answer "Yes" twice when prompted.

The Avenger will automatically do the following:
It will Restart your computer.
On reboot, it will briefly open a black command window on your desktop, this is normal.
After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.

4. Please copy/paste the content of c:\avenger.txt into your reply.

**corro** · **corro** on 13th April 2009, 7:27 pm

Logfile of The Avenger Version 2.0, (c) by Swandog46
http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "gxvxcserv.sys" found!
ImagePath: \systemroot\system32\drivers\gxvxcmusoymfhwhhwbmctsbpbavwrsxgrexka.sys
Driver disabled successfully.

Rootkit scan completed.

Driver "gaopdxserv.sys" deleted successfully.
File "C:\WINDOWS\system32\drivers\gaopdxcbiyekyoykbtyvfxkcfuxcdpygfwwldm.sys" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.