Win32/cryptor infection killed Norton IS and disabled networ

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Win32/cryptor infection killed Norton IS and disabled network

Post by patrickwj on 1st April 2009, 3:16 pm

Hello. My desktop computer is infected with something that blocked Norton Internet Security services from starting and has degraded my network performance to the point where Windows thinks it's disconnected. I removed Norton and installed AVG, which detected 102 instances of Win32/Cryptor. Multiple scans have left 62 files "unremoved and unhealed." I can't download Malware removel because they are all online installations and I can't get online. Help please!


Last edited by patrickwj on 1st April 2009, 3:17 pm; edited 1 time in total (Reason for editing : misspelled words)

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Re: Win32/cryptor infection killed Norton IS and disabled networ

Post by Belahzur on 1st April 2009, 3:20 pm

1. Please download The Avenger by Swandog46 to your Desktop
Link: [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.].

  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop

2. Now, start The Avenger program by clicking on its icon on your desktop.

  • Leave the script box empty.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avengerís actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
3. Please copy/paste the content of c:\avenger.txt into your reply.


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Re: Win32/cryptor infection killed Norton IS and disabled networ

Post by patrickwj on 1st April 2009, 3:43 pm

FYI - Avg detected a whole bunch of other stuff after I did this, but it can't remove any of it. Thanks!

Logfile of The Avenger Version 2.0, (c) by Swandog46
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Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "UACd.sys" found!
ImagePath: \systemroot\system32\drivers\UAClkjsavyg.sys
Driver disabled successfully.

Rootkit scan completed.


Completed script processing.

*******************

Finished! Terminate.

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Re: Win32/cryptor infection killed Norton IS and disabled networ

Post by Belahzur on 1st April 2009, 3:47 pm

Hello.
Yeah, AVG will alert more often as we get rid of it. But lets keep going.

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+CCrying


Drivers to delete:
UACd.sys

Files to delete:
C:\WINDOWS\system32\drivers\UAClkjsavyg.sys

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.

  • Under "Input script here:", paste in the script from the quote box above.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avengerís actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
4. Please copy/paste the content of c:\avenger.txt into your reply.


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Re: Win32/cryptor infection killed Norton IS and disabled networ

Post by patrickwj on 1st April 2009, 4:01 pm

So far, so good!

Logfile of The Avenger Version 2.0, (c) by Swandog46
[You must be registered and logged in to see this link.]

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

Driver "UACd.sys" deleted successfully.
File "C:\WINDOWS\system32\drivers\UAClkjsavyg.sys" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

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Re: Win32/cryptor infection killed Norton IS and disabled networ

Post by Belahzur on 1st April 2009, 4:03 pm

Yep, now lets get rid of all the leftover files.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Re: Win32/cryptor infection killed Norton IS and disabled networ

Post by patrickwj on 1st April 2009, 4:33 pm

Malwarebytes' Anti-Malware 1.35
Database version: 1904
Windows 5.1.2600 Service Pack 3

4/1/2009 12:25:59 PM
mbam-log-2009-04-01 (12-25-59).txt

Scan type: Quick Scan
Objects scanned: 84094
Time elapsed: 9 minute(s), 2 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 36
Registry Values Infected: 8
Registry Data Items Infected: 11
Folders Infected: 1
Files Infected: 26

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{c2ba40a2-74f3-42bd-f434-2604812c8954} (Trojan.Zlob.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\cpbrkpie.coupon6ctrl.1 (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a85a5e6a-de2c-4f4e-99dc-f469df5a0eec} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{87255c51-cd7d-4506-b9ad-97606daf53f3} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{6e780f0b-bcd6-40cb-b2db-7af47ab4d4a4} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{a138be8b-f051-4802-9a3f-a750a6d862d4} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{63d0ed2c-b45b-4458-8b3b-60c69bbbd83c} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\restore (Rootkit.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\AGprotect (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{c2ba40a2-74f3-42bd-f434-2604812c8954} (Trojan.Zlob.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\ftpinit_dlls (Spyware.Agent.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\12zfg94-f641-2sf-k31p-5n1er6h6l2 (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\12cfg515-k641-55sf-n66p (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\reader_s (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\diagnostic manager (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\windows resurections (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: c:\windows\system32\sdra64.exe -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Trojan.FakeAlert) -> Data: system32\sdra64.exe -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools (Hijack.Regedit) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\sdra64.exe,) Good: (userinit.exe) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.88,85.255.112.236 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{ba412dd4-76c4-4e66-a9f9-de42febe7a51}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.88,85.255.112.236 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.88,85.255.112.236 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{ba412dd4-76c4-4e66-a9f9-de42febe7a51}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.88,85.255.112.236 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.88,85.255.112.236 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{ba412dd4-76c4-4e66-a9f9-de42febe7a51}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.88,85.255.112.236 -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\system32\lowsec (Spyware.StolenData) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\nhser43uhjnefr.dll (Trojan.Zlob.H) -> Delete on reboot.
C:\WINDOWS\CouponPrinter.ocx (Adware.Coupons) -> Quarantined and deleted successfully.
C:\WINDOWS\cpnprt2.cid (Adware.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\cpnprt2.cid (Adware.Agent) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-0243636035-3055115376-381863306-1556\pqlmq.ex_ (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\William\Local Settings\Temp\UACc65a.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\Documents and Settings\William\Desktop\avenger.exe (Malware.Tool) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\local.ds (Spyware.StolenData) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\user.ds (Spyware.StolenData) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lowsec\user.ds.lll (Spyware.StolenData) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxserv.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\gaopdxcounter (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\azton.mt (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\William\Local Settings\Temp\winlogqn.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\BN1.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\owcstp16.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sdra64.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-1805765.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\Documents and Settings\William\Local Settings\Temp\2308755092.exe (Trojan.Downloader) -> Delete on reboot.
C:\WINDOWS\system32\UACbefobrnt.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACkslgrgmq.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACpfxqpkwk.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACpvnvkayu.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACwrjxyodm.log (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACxfrpfimn.log (Trojan.Agent) -> Quarantined and deleted successfully.

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Re: Win32/cryptor infection killed Norton IS and disabled networ

Post by Belahzur on 1st April 2009, 4:35 pm

Hello.
Lets make sure it's gone.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run
  • When complete, DDS.txt will open.
  • Save the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.


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Re: Win32/cryptor infection killed Norton IS and disabled networ

Post by patrickwj on 1st April 2009, 4:55 pm

The board won't let me post the dds.scr output. It says "The posted message is too big."

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Re: Win32/cryptor infection killed Norton IS and disabled networ

Post by Belahzur on 1st April 2009, 4:56 pm

Split up, use more than one post if needed.


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Re: Win32/cryptor infection killed Norton IS and disabled networ

Post by patrickwj on 1st April 2009, 5:02 pm

Oh yeah, that makes sense. Duh...

DDS (Ver_09-03-16.01) - NTFSx86
Run by William at 12:48:22.79 on Wed 04/01/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3071.2487 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\TEMP\BN1.tmp
C:\Program Files\Common Files\ActivCard\acachsrv.exe
C:\Program Files\Common Files\ActivCard\acautoreg.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDet.EXE
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\ActivCard\ActivCard Gold\acevtsrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG8\avgupd.exe
C:\Documents and Settings\William\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
TB: Ask Toolbar: {f0d4b239-da4b-4daf-81e4-dfee4931a4aa} - c:\program files\asksbar\bar\1.bin\ASKSBAR.DLL
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [igndlm.exe] c:\program files\download manager\DLM.exe /windowsstart /startifwork
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
uRun: [] c:\docume~1\william\locals~1\temp\fzohz4whw5.exe
uRun: [reader_s] c:\documents and settings\william\reader_s.exe
mRun: [zBrowser Launcher] c:\program files\logitech\itouch\iTouch.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy2zs\surround mixer\CTSysVol.exe /r
mRun: [CTDVDDET] c:\program files\creative\sbaudigy2zs\dvdaudio\CTDVDDet.EXE
mRun: [SBDrvDet] c:\program files\creative\sb drive det\SBDrvDet.exe /r
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [CTHelper] CTHELPER.EXE
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [acEventServ] "c:\program files\activcard\activcard gold\acevtsrv.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\activc~1.lnk - c:\program files\activcard\activcard gold\agquickp.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: aol.com\free
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - [You must be registered and logged in to see this link.]
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - [You must be registered and logged in to see this link.]
DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - [You must be registered and logged in to see this link.]
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - [You must be registered and logged in to see this link.]
DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} - [You must be registered and logged in to see this link.]
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - [You must be registered and logged in to see this link.]
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - [You must be registered and logged in to see this link.]
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - [You must be registered and logged in to see this link.]
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - [You must be registered and logged in to see this link.]
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: acAuth - acauth.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
LSA: Notification Packages = scecli dswecRP.dll

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Re: Win32/cryptor infection killed Norton IS and disabled networ

Post by patrickwj on 1st April 2009, 5:03 pm

Second half!

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-3-31 325640]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-3-31 27656]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-3-31 108552]
R2 ACachSrv;ActivCard Authentication Service;c:\program files\common files\activcard\acachsrv.exe [2005-2-4 122880]
R2 acautoreg;ActivCard Gold Autoregister;c:\program files\common files\activcard\acautoreg.exe [2002-11-29 53248]
R2 Accoca;ActivCard Gold service;c:\program files\common files\activcard\accoca.exe [2002-8-12 159744]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-3-31 298264]
R2 BCMNTIO;BCMNTIO;c:\progra~1\checkit\diagno~1\BCMNTIO.sys [2007-12-12 3744]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-3-22 55152]
R2 MAPMEM;MAPMEM;c:\progra~1\checkit\diagno~1\MAPMEM.sys [2007-12-12 3904]
R2 PfDetNT;PfDetNT;c:\windows\system32\drivers\pfmodnt.sys [2006-8-11 8192]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-1-14 226656]
R3 botdrv;botdrv;\??\c:\windows\system32\driver.sys --> c:\windows\system32\driver.sys [?]
R3 LCcfltr;Logitech USB Filter Driver;c:\windows\system32\drivers\LCcfltr.sys [2007-12-12 14095]
R3 SCRx31 USB Reader;SCRx31 USB Reader;c:\windows\system32\drivers\stc2.sys [2002-8-22 57088]
S1 12612d83;12612d83;c:\windows\system32\drivers\12612d83.sys --> c:\windows\system32\drivers\12612d83.sys [?]
S2 symantec antivirus;Symantec AntiVirus;"c:\program files\symantec antivirus\rtvscan.exe" --> c:\program files\symantec antivirus\Rtvscan.exe [?]
S3 COH_Mon;COH_Mon;\??\c:\windows\system32\drivers\coh_mon.sys --> c:\windows\system32\drivers\COH_Mon.sys [?]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\common files\symantec shared\eengine\eraserutilrebootdrv.sys --> c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [?]
S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2009-2-6 533360]
S3 LGDDCDevice;LGDDCDevice;c:\program files\lg soft india\fortemanager\bin\I2CDriver.sys [2008-9-11 14336]
S3 LGII2CDevice;LGII2CDevice;c:\program files\lg soft india\fortemanager\bin\PII2CDriver.sys [2008-9-11 13312]
S3 savroam;SAVRoam;"c:\program files\symantec antivirus\savroam.exe" --> c:\program files\symantec antivirus\SavRoam.exe [?]
S3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [2008-7-21 1245064]
UnknownUnknown restore;restore; [x]

=============== Created Last 30 ================

2009-04-01 12:08 --d----- c:\docume~1\william\applic~1\Malwarebytes
2009-04-01 12:08 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-04-01 12:08 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-01 12:08 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-04-01 05:11 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-03-31 19:35 --d-h--- C:\$AVG8.VAULT$
2009-03-31 19:19 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-03-31 19:19 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-03-31 19:19 325,640 a------- c:\windows\system32\drivers\avgldx86.sys
2009-03-31 19:19 --d----- c:\windows\system32\drivers\Avg
2009-03-31 19:19 --d----- c:\program files\AVG
2009-03-31 19:19 --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-03-31 15:27 --d----- c:\program files\Symantec AntiVirus
2009-03-30 18:47 0 a------- c:\windows\mqcd.dbt
2009-03-30 18:46 182,656 ac------ c:\windows\system32\dllcache\ndis.sys
2009-03-30 18:46 28,672 a------- c:\windows\system32\kdoqmn.sr
2009-03-30 18:46 32,768 a------- c:\windows\system32\odjan.wa
2009-03-30 18:46 32,768 a------- c:\windows\system32\kei1w.an
2009-03-30 18:46 77,312 a------- c:\windows\system32\rkoq.pxf
2009-03-30 18:46 28,672 a------- c:\windows\system32\doqkm.zt
2009-03-30 18:46 578,560 ac------ c:\windows\system32\dllcache\user32.dll
2009-03-30 18:45 2 a------- C:\-263403004
2009-03-30 18:45 304 ---shr-- C:\autorun.inf
2009-03-30 18:45 13,312 a------- c:\windows\system32\gaopdxvdkmotpoviwavfqcblqjyijdorgoepjk.dll
2009-03-22 22:29 --d----- c:\documents and settings\william\Tracing
2009-03-22 22:28 --d----- c:\program files\Microsoft Office Outlook Connector
2009-03-22 22:28 55,152 a------- c:\windows\system32\drivers\fssfltr_tdi.sys
2009-03-22 22:26 --d----- c:\program files\Microsoft SQL Server Compact Edition
2009-03-22 22:23 --d----- c:\program files\Microsoft
2009-03-22 22:22 --d----- c:\program files\Windows Live SkyDrive
2009-03-22 22:18 --d----- c:\program files\common files\Windows Live
2009-03-21 21:18 --d----- c:\docume~1\alluse~1\applic~1\ZoomBrowser
2009-03-21 21:17 --d----- c:\program files\Canon
2009-03-21 21:05 --d----- c:\program files\common files\Canon
2009-03-14 13:50 --d----- c:\program files\iPod
2009-03-14 13:50 --d----- c:\program files\iTunes
2009-03-14 13:50 --d----- c:\docume~1\alluse~1\applic~1\{00D89592-F643-4D8D-8F0F-AFAE0F14D4C3}
2009-03-13 08:19 --d----- c:\windows\system32\Adobe
2009-03-11 16:56 --d----- c:\program files\common files\ActivCard
2009-03-11 16:56 --d----- c:\program files\ActivCard
2009-03-05 16:39 244 a---h--- C:\sqmnoopt00.sqm
2009-03-05 16:39 232 a---h--- C:\sqmdata00.sqm

==================== Find3M ====================

2009-04-01 12:45 0 a------- c:\windows\system32\drivers\lvuvc.hs
2009-04-01 12:45 0 a------- c:\windows\system32\drivers\logiflt.iad
2009-03-31 15:28 10,635 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-03-31 15:28 806 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-03-30 18:46 182,656 a------- c:\windows\system32\drivers\ndis.sys
2009-03-30 18:46 578,560 a------- c:\windows\system32\user32.DLL
2009-03-24 21:27 142,778 a------- c:\windows\pchealth\helpctr\config\cache\Personal_32_1033.dat
2009-02-19 12:31 182,656 a------- c:\windows\system32\drivers\symndis.sys
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-06 19:03 307,576 a------- c:\windows\WLXPGSS.SCR
2009-02-06 18:52 49,504 a------- c:\windows\system32\sirenacm.dll
2008-09-15 12:56 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008091520080916\index.dat

============= FINISH: 12:49:00.29 ===============

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Re: Win32/cryptor infection killed Norton IS and disabled networ

Post by Belahzur on 1st April 2009, 5:07 pm

Just when we were making progress.
This has just taken a turn for the worst.

You also have Virut or Sality here. Sad tearing
Both are file infecters, infecting lots of legit files and we can't fix this. See here:
[You must be registered and logged in to see this link.]

Sorry to say, the only way out is formatting.

AV: AVG Anti-Virus Free *On-access scanning enabled* (Outdated)

This is probably how it got in, not keep your AV upto date.

Your computer has multiple infections, including a backdoor. A backdoor gives intruders complete control of your computer, logs your keystrokes, steal personal information, etc.

You are strongly advised to do the following:

  • Disconnect the computer from the Internet and from any networked computers until it is cleaned.
  • Back up all your important data except programs. The programs can be reinstalled back from the original disc or from the Net.
  • Call all your banks, financial institutions, credit card companies and inform them that you may be a victim of identity theft and put a watch on your accounts. If you don't mind the hassle, change all your account numbers.
  • From a clean computer, change all your passwords (ISP login password, your email address(es) passwords, financial accounts, PayPal, eBay, Amazon, online groups and forums and any other online activities you carry out which require a username and password).
Do NOT change your passwords from this computer as the attacker will be able to get all the new passwords and transaction records.

Due to its backdoor functionality, your computer is very likely to have been compromised and there is no way that it can be trusted again. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be to do a reformat and reinstallation of the operating system (OS).

To help you understand more, please take some time to read the following articles:

[You must be registered and logged in to see this link.]
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Re: Win32/cryptor infection killed Norton IS and disabled networ

Post by patrickwj on 1st April 2009, 5:20 pm

Damn. Listen, I was running a full-on, updated, and paid-for version of Norton Internet Security 2007 until yesterday. I was downloading a torrent and I got a pop-up window from Norton. Being complacent and in a hurry (and stupid), I just clicked "Authorize" and didn't read the prompt. That was when everything went to hell. I only install AVG yesterday because Norton crashed after the infection. I only plugged the computer back into the net since working with you today (I'm not on it now, this is my laptop). If AVG not updating caused this other stuff, it can't have been infected for more than a day or so.

In your opinion, did lack of AVG updates cause this or did Norton let me down? Because Symantec is going to hear from me if it's the latter!

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Re: Win32/cryptor infection killed Norton IS and disabled networ

Post by Belahzur on 1st April 2009, 5:25 pm

I'm trying not to be mean, but Symantec will only say it's your fault for not reading the prompt and allow it in.

I would stay away for torrent/p2p, because you'll only get infected again.

P2P(Peer to peer) applications are designed to help you easily share and distribute files between you and a group of people. But they can also be used to distribute malware, and thus are not considered safe.

Game over, format now.
Do not back anything up (apart from documents, because all exe files are infected)


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Re: Win32/cryptor infection killed Norton IS and disabled networ

Post by patrickwj on 1st April 2009, 5:42 pm

OK, thanks for the help. You guys are awesome and super-fast, especially for being free. I'm very impressed. It's not that bad, actually, because I have everything non-executable backed up to a USB drive already, and it hasn't been synced for about a week. Thanks again!

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Re: Win32/cryptor infection killed Norton IS and disabled networ

Post by Belahzur on 1st April 2009, 5:47 pm

Hello.
Glad to hear it. Smile

Once you have formatted, please install AVG free again, and keep it upto date.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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