Need Help IE tries to connect but never does Mozilla FireFox crashes

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Need Help IE tries to connect but never does Mozilla FireFox crashes

Post by dl_44012 on Sat Mar 28, 2009 4:06 am

Hello,

I believe my computer has ecountered some bad mojo. IE and FireFox will not run. I believe the computer can connect to the internet becuase certain programs update files directly without using a browser. These programs do update OK. Whenever I try to connect to the internet using a browser I cannot. IE will look as if it is connecting and stay at that point forever. Well I gave up waiting after five minutes. FireFox attempts to open and connect but crashes. The Mozilla Crash Reporter opens saying it had a problem and crashed...... I have tried rebooting to no avail. I have also ran Spy Bot Search and Destroy, and Malawarebyte. They found infections and deleted them, but still the problem persists. I will attached the Hijack this log I ran on the computer for you expert analysis on the next post as it says it is too big to send in one email. I have also installed the latest Java and ran JavaRa inaddition to Adobe 9.1. I would appreciate any help you may be able to offer. You guys are the wizards!!!

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IE and FireFox inoperative post with HJT part one

Post by dl_44012 on Sat Mar 28, 2009 4:15 am

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:50:42 PM, on 3/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Logitech\ImageStudio\LogiTray.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Roxio Creator 2009\5.0\CPMonitor.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ResChanger 2005\ResChanger2005.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\MSI\Core Center\CoreCenter.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\PrintKey2000\Printkey2000.exe
C:\Program Files\MSI\SecureDoc\Logon.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Documents and Settings\Dave Lioi\Desktop\hijackgpthis.exe

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IE and FireFox inoperative post with HJT part two

Post by dl_44012 on Sat Mar 28, 2009 4:17 am

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: TwcToolbarBhoApp Class - {AA1F9DDB-E605-4ba6-81D4-E427DEE012AD} - C:\WINDOWS\system32\TwcToolbarBho.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: The Weather Channel Toolbar - {2E5E800E-6AC0-411E-940A-369530A35E43} - C:\WINDOWS\system32\TwcToolbarIe7.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [ccRegVfy] C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatchTray11.exe"
O4 - HKLM\..\Run: [CPMonitor] "C:\Program Files\Roxio Creator 2009\5.0\CPMonitor.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [ResChanger 2005] C:\Program Files\ResChanger 2005\ResChanger2005.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: CoreCenter.lnk = C:\Program Files\MSI\Core Center\CoreCenter.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Palm\HOTSYNC.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
O4 - Global Startup: SecureDoc.lnk = C:\Program Files\MSI\SecureDoc\Logon.exe
O8 - Extra context menu item: &Yahoo! Search - [You must be registered and logged in to see this link.] Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O8 - Extra context menu item: Yahoo! &Dictionary - [You must be registered and logged in to see this link.] Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - [You must be registered and logged in to see this link.] Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - [You must be registered and logged in to see this link.] Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra 'Tools' menuitem: The Weather Channel - {2E5E800E-6AC0-411E-940A-369530A35E43} - (no file)
O9 - Extra button: HP Clipbook - {58ECB495-38F0-49cb-A538-10282ABF65E7} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: HP Smart Select - {700259D7-1666-479a-93B1-3250410481E8} - C:\Program Files\HP\Smart Web Printing\hpswp_extensions.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2871FC9B-5E34-4AAE-9E9C-EBD1652D5C92} (Rhapsody Player Engine) - [You must be registered and logged in to see this link.]
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - [You must be registered and logged in to see this link.]
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Roxio UPnP Renderer 11 - Sonic Solutions - C:\Program Files\Roxio Creator 2009\Digital Home 11\RoxioUPnPRenderer11.exe
O23 - Service: Roxio Upnp Server 11 - Sonic Solutions - C:\Program Files\Roxio Creator 2009\Digital Home 11\RoxioUpnpService11.exe
O23 - Service: LiveShare P2P Server 11 (RoxLiveShare11) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\11.0\SharedCOM\RoxLiveShare11.exe
O23 - Service: RoxMediaDB11 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\11.0\SharedCOM\RoxMediaDB11.exe
O23 - Service: Roxio Hard Drive Watcher 11 (RoxWatch11) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatch11.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--
End of file - 15529 bytes

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Re: Need Help IE tries to connect but never does Mozilla FireFox crashes

Post by Doctor Inferno on Sat Mar 28, 2009 7:53 am

Topic merged. Please you the Post Reply button instead of the New Topic button.

A staff will be assisting you shortly.

Thank you.


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Re: Need Help IE tries to connect but never does Mozilla FireFox crashes

Post by Belahzur on Sat Mar 28, 2009 2:32 pm

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Re: Need Help IE tries to connect but never does Mozilla FireFox crashes

Post by dl_44012 on Sat Mar 28, 2009 4:16 pm

Hello,
Installed and ran Malwarebytes as instructed the log is attached.

Malwarebytes' Anti-Malware 1.35
Database version: 1909
Windows 5.1.2600 Service Pack 3

3/27/2009 10:16:13 PM
mbam-log-2009-03-27 (22-16-13).txt

Scan type: Quick Scan
Objects scanned: 85276
Time elapsed: 5 minute(s), 44 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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Re: Need Help IE tries to connect but never does Mozilla FireFox crashes

Post by Belahzur on Sat Mar 28, 2009 4:19 pm


  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run
  • When complete, DDS.txt will open.
  • Save the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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dds part 1

Post by dl_44012 on Sat Mar 28, 2009 7:33 pm

Hello,

Here is the DDS copy

DDS (Ver_09-03-16.01) - NTFSx86
Run by Dave Lioi at 15:23:49.39 on Sat 03/28/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.341 [GMT -4:00]

AV: Norton AntiVirus *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Logitech\ImageStudio\LogiTray.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Roxio Creator 2009\5.0\CPMonitor.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ResChanger 2005\ResChanger2005.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\MSI\Core Center\CoreCenter.exe
C:\Palm\HOTSYNC.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\PrintKey2000\Printkey2000.exe
C:\Program Files\MSI\SecureDoc\Logon.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Documents and Settings\Dave Lioi\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = [You must be registered and logged in to see this link.]
uSearch Page = [You must be registered and logged in to see this link.]
uSearchMigratedDefaultURL = [You must be registered and logged in to see this link.]
mSearch Page = [You must be registered and logged in to see this link.]
mStart Page = [You must be registered and logged in to see this link.]
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = [You must be registered and logged in to see this link.]
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\smart web printing\hpswp_printenhancer.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Yahoo! IE Services Button: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: TwcToolbarBhoApp Class: {aa1f9ddb-e605-4ba6-81d4-e427dee012ad} - c:\windows\system32\TwcToolbarBho.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton systemworks\norton antivirus\NavShExt.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton systemworks\norton antivirus\NavShExt.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn1\yt.dll
TB: The Weather Channel Toolbar: {2e5e800e-6ac0-411e-940a-369530a35e43} - c:\windows\system32\TwcToolbarIe7.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\progra~1\yahoo!\common\yhexbmesus.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ResChanger 2005] c:\program files\reschanger 2005\ResChanger2005.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [CTSyncU.exe] "c:\program files\creative\sync manager unicode\CTSyncU.exe"
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [ccApp] c:\program files\common files\symantec shared\ccApp.exe
mRun: [ccRegVfy] c:\program files\common files\symantec shared\ccRegVfy.exe
mRun: [Symantec NetDriver Monitor] c:\progra~1\symnet~1\SNDMon.exe /Consumer
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [LVCOMS] c:\program files\common files\logitech\qcdriver\LVCOMS.EXE
mRun: [LogitechGalleryRepair] c:\program files\logitech\imagestudio\ISStart.exe
mRun: [LogitechImageStudioTray] c:\program files\logitech\imagestudio\LogiTray.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [OpwareSE2] "c:\program files\scansoft\omnipagese2.0\OpwareSE2.exe"
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [dvd43] c:\program files\dvd43\dvd43_tray.exe
mRun: []
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\11.0\sharedcom\RoxWatchTray11.exe"
mRun: [CPMonitor] "c:\program files\roxio creator 2009\5.0\CPMonitor.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent

dl_44012
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Novice

Status :
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Posts : 25
Joined : 2008-11-30
OS : Windows xp home addition service pack 3

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Re: Need Help IE tries to connect but never does Mozilla FireFox crashes

Post by dl_44012 on Sat Mar 28, 2009 7:34 pm

Hello part 2 dds

dRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\corece~1.lnk - c:\program files\msi\core center\CoreCenter.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hotsyn~1.lnk - c:\palm\HOTSYNC.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\interv~1.lnk - c:\program files\intervideo\common\bin\WinCinemaMgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LDMConf.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nkbmon~1.lnk - c:\program files\nikon\pictureproject\NkbMonitor.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\printk~1.lnk - c:\program files\printkey2000\Printkey2000.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\secure~1.lnk - c:\program files\msi\securedoc\Logon.exe
IE: &Yahoo! Search - [You must be registered and logged in to see this link.] files\yahoo!\Common/ycsrch.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Yahoo! &Dictionary - [You must be registered and logged in to see this link.] files\yahoo!\Common/ycdict.htm
IE: Yahoo! &Maps - [You must be registered and logged in to see this link.] files\yahoo!\Common/ycmap.htm
IE: Yahoo! &SMS - [You must be registered and logged in to see this link.] files\yahoo!\Common/ycsms.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {2E5E800E-6AC0-411E-940A-369530A35E43} - {A6790AA5-C6C7-4BCF-A46D-0FDAC4EA90EB}
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: turbotax.com
DPF: Microsoft XML Parser for Java - [You must be registered and logged in to see this link.]
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - [You must be registered and logged in to see this link.]
DPF: {2871FC9B-5E34-4AAE-9E9C-EBD1652D5C92} - [You must be registered and logged in to see this link.]
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\yinsthelper.dll
DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} - [You must be registered and logged in to see this link.]
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - [You must be registered and logged in to see this link.]
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\daveli~1\applic~1\mozilla\firefox\profiles\0w00cfs3.default\
FF - prefs.js: browser.search.defaulturl - [You must be registered and logged in to see this link.]
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - [You must be registered and logged in to see this link.]
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - plugin: c:\progra~1\yahoo!\common\npyaxmpb.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll

---- FIREFOX POLICIES ----
FF - user.js: general.useragent.extra.zencast - Creative ZENcast v2.00.13
============= SERVICES / DRIVERS ===============

R0 gxc108b;gxc108b;c:\windows\system32\drivers\gxc108b.sys [2007-3-18 137216]
R0 gxc108p;gxc108p;c:\windows\system32\drivers\gxc108p.sys [2007-3-18 5248]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2002-8-8 308936]
R2 navapsvc;Norton AntiVirus Auto Protect Service;c:\program files\norton systemworks\norton antivirus\NAVAPSVC.EXE [2002-8-19 116336]
R2 NProtectService;Norton Unerase Protection;c:\program files\norton systemworks\norton utilities\NPROTECT.EXE [2006-2-5 135168]
R2 SAVRTPEL;SAVRTPEL;c:\windows\system32\drivers\SAVRTPEL.SYS [2002-7-25 35552]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090325.002\NAVENG.Sys [2009-3-25 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090325.002\NavEx15.Sys [2009-3-25 876144]
R3 PCAlertDriver;PCAlertDriver;c:\program files\msi\core center\NTGLM7X.sys [2006-10-22 28160]
R3 SAVRT;SAVRT;c:\windows\system32\drivers\SAVRT.SYS [2002-7-25 235744]
S0 ati0pvxx;ati0pvxx;c:\windows\system32\drivers\ati0pvxx.sys --> c:\windows\system32\drivers\ati0pvxx.sys [?]
S2 aawservice;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\aawservice.exe [2008-7-7 611664]
S2 Roxio Upnp Server 11;Roxio Upnp Server 11;c:\program files\roxio creator 2009\digital home 11\RoxioUpnpService11.exe [2008-8-14 367088]
S2 RoxLiveShare11;LiveShare P2P Server 11;c:\program files\common files\roxio shared\11.0\sharedcom\RoxLiveShare11.exe [2008-8-14 309744]
S2 RoxWatch11;Roxio Hard Drive Watcher 11;c:\program files\common files\roxio shared\11.0\sharedcom\RoxWatch11.exe [2008-8-14 170480]
S2 SBService;scriptBlocking Service;c:\progra~1\common~1\symant~1\script~1\SBServ.exe [2001-8-14 54408]
S3 ccPwdSvc;Symantec Password Validation Service;c:\program files\common files\symantec shared\ccPwdSvc.exe [2002-8-19 63176]
S3 GoogleDesktopManager-093007-112848;Google Desktop Manager 5.5.709.30344;c:\program files\google\google desktop search\GoogleDesktop.exe [2006-12-25 29744]
S3 Roxio UPnP Renderer 11;Roxio UPnP Renderer 11;c:\program files\roxio creator 2009\digital home 11\RoxioUPnPRenderer11.exe [2008-8-14 313840]
S3 RoxMediaDB11;RoxMediaDB11;c:\program files\common files\roxio shared\11.0\sharedcom\RoxMediaDB11.exe [2009-1-8 1122304]

=============== Created Last 30 ================

2009-03-27 23:01 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-19 01:00 32,768 a------- c:\windows\system32\fe3.wa
2009-03-19 01:00 64,512 a------- c:\windows\system32\ewf3.pxf
2009-02-28 19:43 147,618 a------- c:\windows\hpoins21.dat
2009-02-28 19:43 8,138 -------- c:\windows\hpomdl21.dat
2009-02-28 17:20 0 a------- c:\windows\hpqEmlSz.INI
2009-02-28 15:04 156 a------- c:\windows\Twunk001.MTX
2009-02-28 15:04 2 a------- c:\windows\Twain001.Mtx
2009-02-28 15:04 0 a------- c:\windows\Twunk002.MTX
2009-02-28 14:04 --d----- c:\program files\common files\Sonic Shared
2009-02-28 12:38 18,816 a------- c:\windows\system32\drivers\dvd43llh.sys
2009-02-28 12:38 --d----- c:\program files\dvd43
2009-02-28 04:58 253 a------- c:\windows\WININIT.INI

==================== Find3M ====================

2009-03-26 16:49 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-26 16:49 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-19 00:59 578,560 a------- c:\windows\system32\user32.DLL
2009-02-09 07:13 1,846,784 -------- c:\windows\system32\win32k.sys
2009-01-30 08:05 6,604 -------- c:\windows\system32\d3d9caps.dat
2008-01-20 14:09 47,360 a------- c:\docume~1\daveli~1\applic~1\pcouffin.sys
2008-01-20 14:08 87,608 a------- c:\docume~1\daveli~1\applic~1\ezpinst.exe
2006-02-05 16:53 32 a--sh--- c:\windows\{460654F9-DBAD-4E2C-87D5-0E6398EBFB5F}.dat
2006-02-05 16:52 32 a--sh--- c:\windows\{6159AE27-490F-4100-9290-BA0A06323221}.dat
2006-02-05 16:53 32 a--sh--- c:\windows\{8765F7E6-7664-49BB-8171-5E320A6628E5}.dat
2006-02-05 16:53 32 a--sh--- c:\windows\{AA1BD62C-3A10-4A13-B6B0-65EE04F779FE}.dat
2006-02-05 16:50 32 a--sh--- c:\windows\{B07C9425-0B33-4357-B75B-ECEE9D57E6F7}.dat
2006-02-05 16:52 32 a--sh--- c:\windows\{E0E4DAC1-7796-4F98-A400-F4C0BDF75427}.dat
2006-02-05 16:52 32 a--sh--- c:\windows\{E896E034-0AB9-4EDE-94EA-A0CD898EB986}.dat

============= FINISH: 15:24:24.15 ===============

dl_44012
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Re: Need Help IE tries to connect but never does Mozilla FireFox crashes

Post by Belahzur on Sat Mar 28, 2009 7:44 pm

Hello.
When you said at the start of the thread your ran MBAM yourself, can you post that log? the above log is clean.

Please submit these two files in bold:
c:\windows\system32\drivers\gxc108b.sys
c:\windows\system32\drivers\gxc108p.sys
To ONE of these two sites for a scan.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
Copy and paste the results back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Joined : 2008-08-03
Gender : Male
OS : XP SP3 Media Centre

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Re: Need Help IE tries to connect but never does Mozilla FireFox crashes

Post by dl_44012 on Sat Mar 28, 2009 10:10 pm

File gxc108p.sys received on 03.28.2009 22:57:00 (CET)
Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED


Result: 0/39 (0%)
Loading server information...
Your file is queued in position: ___.
Estimated start time is between ___ and ___ .
Do not close the window until scan is complete.
The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
If you are waiting for more than five minutes you have to resend your file.
Your file is being scanned by VirusTotal in this moment,
results will be shown as they're generated.
Compact Print results
Your file has expired or does not exists.
Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
Email:


Antivirus Version Last Update Result
a-squared 4.0.0.101 2009.03.28 -
AhnLab-V3 5.0.0.2 2009.03.28 -
AntiVir 7.9.0.129 2009.03.27 -
Antiy-AVL 2.0.3.1 2009.03.28 -
Authentium 5.1.2.4 2009.03.28 -
Avast 4.8.1335.0 2009.03.28 -
AVG 8.5.0.285 2009.03.28 -
BitDefender 7.2 2009.03.28 -
CAT-QuickHeal 10.00 2009.03.28 -
ClamAV 0.94.1 2009.03.28 -
Comodo 1087 2009.03.28 -
DrWeb 4.44.0.09170 2009.03.28 -
eSafe 7.0.17.0 2009.03.27 -
eTrust-Vet 31.6.6421 2009.03.27 -
F-Prot 4.4.4.56 2009.03.28 -
F-Secure 8.0.14470.0 2009.03.28 -
Fortinet 3.117.0.0 2009.03.28 -
GData 19 2009.03.28 -
Ikarus T3.1.1.48.0 2009.03.28 -
K7AntiVirus 7.10.684 2009.03.28 -
Kaspersky 7.0.0.125 2009.03.28 -
McAfee 5567 2009.03.28 -
McAfee+Artemis 5567 2009.03.28 -
McAfee-GW-Edition 6.7.6 2009.03.28 -
Microsoft 1.4502 2009.03.28 -
NOD32 3972 2009.03.28 -
Norman 6.00.06 2009.03.27 -
nProtect 2009.1.8.0 2009.03.28 -
Panda 10.0.0.10 2009.03.28 -
PCTools 4.4.2.0 2009.03.28 -
Prevx1 V2 2009.03.28 -
Rising 21.22.52.00 2009.03.28 -
Sophos 4.40.0 2009.03.28 -
Sunbelt 3.2.1858.2 2009.03.28 -
Symantec 1.4.4.12 2009.03.28 -
TheHacker 6.3.3.8.294 2009.03.28 -
TrendMicro 8.700.0.1004 2009.03.28 -
VBA32 3.12.10.1 2009.03.27 -
ViRobot 2009.3.27.1666 2009.03.27 -
Additional information
File size: 5248 bytes
MD5...: 3eb5bcd7ebd22a840510b68cbb0c27de
SHA1..: c116e94be3d8cd1f6727c8f3957faf45d4966a5e
SHA256: d162d13b956d6048b849d8c6d3e5aaf98384b5848b0cbeb41dbb87143bf4b1f8
SHA512: e528a5bbc0f2e78553b4f5fd24b58848418ec539a210028285f1cf76911cd82b
f92fd87605a4abc0a47268a9d2e9080c5e053250d90f9ad4efa6d0b97987b84c
ssdeep: 96:jhuRn2Xc7Ik7+PB/ixqaFRGlsYn0LyzcTVu6Gi0rkK:W2XIIk7JxqrlZ2yUPu
kK

PEiD..: -
TrID..: File type identification
Generic Win/DOS Executable (49.9%)
DOS Executable Generic (49.8%)
Autodesk FLIC Image File (extensions: flc, fli, cel) (0.1%)
PEInfo: PE Structure information

( base data )
entrypointaddress.: 0xc00
timedatestamp.....: 0x3fecd471 (Sat Dec 27 00:38:09 2003)
machinetype.......: 0x14c (I386)

( 6 sections )
name viradd virsiz rawdsiz ntrpy md5
.text 0x300 0x686 0x700 6.01 7070c8de75f77aaec27a4010599af038
.rdata 0xa00 0xa0 0x100 2.57 4a14d990c0a736a70305ffaa0641ad19
.data 0xb00 0xa4 0x100 0.32 f5c844d1e48cd5b745a6c4938887fcc8
INIT 0xc00 0x3f6 0x400 5.67 aef43d293d3cbeca196eb5cb6a4762e6
.rsrc 0x1000 0x2f8 0x300 3.18 b4016331f036e45baa71d719e0f86a4b
.reloc 0x1300 0x102 0x180 4.02 6c071c7e7669b19341a7ec7d98c7fd58

( 3 imports )
> ntoskrnl.exe: IoBuildDeviceIoControlRequest, KeInitializeEvent, ObfReferenceObject, IoGetDeviceObjectPointer, IofCallDriver, RtlInitAnsiString, IoBuildSynchronousFsdRequest, PsGetVersion, KeInitializeSpinLock, KeWaitForSingleObject, ObfDereferenceObject, IoAllocateErrorLogEntry, IoWriteErrorLogEntry, ExFreePool, RtlAnsiStringToUnicodeString, ExAllocatePoolWithTag
> HAL.dll: KfAcquireSpinLock, KfReleaseSpinLock
> SCSIPORT.SYS: ScsiPortNotification, ScsiPortGetLogicalUnit, ScsiPortInitialize

( 0 exports )

RDS...: NSRL Reference Data Set
-


ATTENTION: VirusTotal is a free service offered by Hispasec Sistemas. There are no guarantees about the availability and continuity of this service. Although the detection rate afforded by the use of multiple antivirus engines is far superior to that offered by just one product, these results DO NOT guarantee the harmlessness of a file. Currently, there is not any solution that offers a 100% effectiveness rate for detecting viruses and malware.

File gxc108b.sys received on 03.28.2009 23:03:57 (CET)
Current status: Loading ... queued waiting scanning finished NOT FOUND STOPPED


Result: 0/39 (0%)
Loading server information...
Your file is queued in position: 4.
Estimated start time is between 62 and 88 seconds.
Do not close the window until scan is complete.
The scanner that was processing your file is stopped at this moment, we are going to wait a few seconds to try to recover your result.
If you are waiting for more than five minutes you have to resend your file.
Your file is being scanned by VirusTotal in this moment,
results will be shown as they're generated.
Compact Print results
Your file has expired or does not exists.
Service is stopped in this moments, your file is waiting to be scanned (position: ) for an undefined time.

You can wait for web response (automatic reload) or type your email in the form below and click "request" so the system sends you a notification when the scan is finished.
Email:


Antivirus Version Last Update Result
a-squared 4.0.0.101 2009.03.28 -
AhnLab-V3 5.0.0.2 2009.03.28 -
AntiVir 7.9.0.129 2009.03.27 -
Antiy-AVL 2.0.3.1 2009.03.28 -
Authentium 5.1.2.4 2009.03.28 -
Avast 4.8.1335.0 2009.03.28 -
AVG 8.5.0.285 2009.03.28 -
BitDefender 7.2 2009.03.28 -
CAT-QuickHeal 10.00 2009.03.28 -
ClamAV 0.94.1 2009.03.28 -
Comodo 1087 2009.03.28 -
DrWeb 4.44.0.09170 2009.03.28 -
eSafe 7.0.17.0 2009.03.27 -
eTrust-Vet 31.6.6421 2009.03.27 -
F-Prot 4.4.4.56 2009.03.28 -
F-Secure 8.0.14470.0 2009.03.28 -
Fortinet 3.117.0.0 2009.03.28 -
GData 19 2009.03.28 -
Ikarus T3.1.1.48.0 2009.03.28 -
K7AntiVirus 7.10.684 2009.03.28 -
Kaspersky 7.0.0.125 2009.03.28 -
McAfee 5567 2009.03.28 -
McAfee+Artemis 5567 2009.03.28 -
McAfee-GW-Edition 6.7.6 2009.03.28 -
Microsoft 1.4502 2009.03.28 -
NOD32 3972 2009.03.28 -
Norman 6.00.06 2009.03.27 -
nProtect 2009.1.8.0 2009.03.28 -
Panda 10.0.0.10 2009.03.28 -
PCTools 4.4.2.0 2009.03.28 -
Prevx1 V2 2009.03.28 -
Rising 21.22.52.00 2009.03.28 -
Sophos 4.40.0 2009.03.28 -
Sunbelt 3.2.1858.2 2009.03.28 -
Symantec 1.4.4.12 2009.03.28 -
TheHacker 6.3.3.8.294 2009.03.28 -
TrendMicro 8.700.0.1004 2009.03.28 -
VBA32 3.12.10.1 2009.03.27 -
ViRobot 2009.3.27.1666 2009.03.27 -
Additional information
File size: 137216 bytes
MD5...: 1773dec9bd636e20950296838443a257
SHA1..: 12481102de603787f0ea80542537959e22245f7c
SHA256: dd3b5fe05d3f5d9abd890ecff30505fbcef0b71caac8d6683f982044e91cf234
SHA512: f477937da3b7742754552b5edb889b74595649d4a9d62b8c9f67903abf373627
eed889b43e05b11757cde1a956e0634a58dfeae3d6eb09aeea6a58296440491a
ssdeep: 3072:W7E+kCQTd7h/G3Y9zOaejoyh/P4z/sq0b:W7Ecmd7h+oRnydPKs5

PEiD..: -
TrID..: File type identification
Win64 Executable Generic (87.2%)
Win32 Executable Generic (8.6%)
Generic Win/DOS Executable (2.0%)
DOS Executable Generic (2.0%)
Autodesk FLIC Image File (extensions: flc, fli, cel) (0.0%)
PEInfo: PE Structure information

( base data )
entrypointaddress.: 0x1bda3
timedatestamp.....: 0x3fedd283 (Sat Dec 27 18:42:11 2003)
machinetype.......: 0x14c (I386)

( 7 sections )
name viradd virsiz rawdsiz ntrpy md5
.text 0x300 0x13dda 0x13e00 6.73 0e65e9301fe8f34b940d9a0182a03771
.rdata 0x14100 0x2b0 0x300 4.60 edbf88e5dd111c770e41158eba4f63ac
.data 0x14400 0x3680 0x3680 5.85 38020d3fa0f18afb520dc83de761cdae
PAGE 0x17a80 0x42e1 0x4300 6.57 d00d7deaea064ec8a9b4bc43337a5ced
INIT 0x1bd80 0x403c 0x4080 6.76 ada8668dfa448fbd07adfbf3f0ba7ee0
.rsrc 0x1fe00 0x308 0x380 2.87 c0dc56580ea0c74b9f88ffd86515d61e
.reloc 0x20180 0x161e 0x1680 6.55 afa0909bad4c57e7ddef0606fa81cd55

( 2 imports )
> ntoskrnl.exe: RtlUnicodeStringToAnsiString, RtlAppendUnicodeStringToString, ZwClose, ZwCreateKey, RtlInitUnicodeString, ZwOpenKey, IofCompleteRequest, KeClearEvent, IofCallDriver, ObfReferenceObject, IoRegisterShutdownNotification, IoDeleteDevice, IoDeleteSymbolicLink, IoCreateSymbolicLink, IoCreateDevice, ZwQueryValueKey, RtlInitAnsiString, RtlCopyUnicodeString, RtlCompareMemory, RtlEqualUnicodeString, KeLeaveCriticalRegion, KeEnterCriticalRegion, IoAttachDeviceToDeviceStack, KeInitializeEvent, KeWaitForSingleObject, IoDetachDevice, RtlWriteRegistryValue, RtlDeleteRegistryValue, swprintf, ObfDereferenceObject, IoBuildSynchronousFsdRequest, KeSynchronizeExecution, MmIsAddressValid, MmProbeAndLockPages, ZwQuerySystemInformation, ObReferenceObjectByHandle, IoDriverObjectType, _stricmp, _strnicmp, IoWriteErrorLogEntry, IoAllocateErrorLogEntry, IoGetAttachedDevice, MmMapLockedPages, sprintf, ExDeleteNPagedLookasideList, KeCancelTimer, KeSetTimer, KefReleaseSpinLockFromDpcLevel, KefAcquireSpinLockAtDpcLevel, IoFreeMdl, MmUnlockPages, IoAllocateIrp, MmBuildMdlForNonPagedPool, IoAllocateMdl, _alldiv, IoBuildDeviceIoControlRequest, IoGetDeviceObjectPointer, KeResetEvent, ZwSetValueKey, wcslen, KeDelayExecutionThread, IoFreeIrp, ExReleaseResourceLite, ExAcquireResourceExclusiveLite, KeInitializeDpc, ExfInterlockedRemoveHeadList, KeReleaseSemaphore, ExfInterlockedInsertTailList, _allmul, _allshr, memmove, _wcsnicmp, ExDeleteResourceLite, PsGetVersion, KeInitializeSpinLock, RtlQueryRegistryValues, ExInitializeResourceLite, IoGetConfigurationInformation, _allrem, MmUnmapIoSpace, MmMapIoSpace, RtlFreeAnsiString, strstr, KeInitializeSemaphore, KeInitializeTimer, RtlUnwind, RtlAnsiStringToUnicodeString, RtlFreeUnicodeString, KeSetEvent, ExFreePool, ExAllocatePoolWithTag, IoReleaseCancelSpinLock, IoAcquireCancelSpinLock, ExInitializeNPagedLookasideList, PsGetCurrentProcessId
> HAL.dll: KeQueryPerformanceCounter, KfRaiseIrql, KfLowerIrql, ExAcquireFastMutex, ExReleaseFastMutex, KfAcquireSpinLock, KfReleaseSpinLock, KeStallExecutionProcessor

( 0 exports )

RDS...: NSRL Reference Data Set

dl_44012
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Re: Need Help IE tries to connect but never does Mozilla FireFox crashes

Post by dl_44012 on Sat Mar 28, 2009 10:15 pm

Malwarebytes' Anti-Malware 1.35
Database version: 1909
Windows 5.1.2600 Service Pack 3

3/27/2009 9:32:58 PM
mbam-log-2009-03-27 (21-32-58).txt

Scan type: Full Scan (C:\|)
Objects scanned: 182225
Time elapsed: 37 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 1
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 10

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\nvtpm32.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{592c82e7-74b2-49d7-b459-5da016df2814} (Trojan.BHO) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\dipinit_dlls (Spyware.Agent.H) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\nvtpm32.dll (Spyware.Agent.H) -> Delete on reboot.
C:\Documents and Settings\Dave Lioi\ror.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Dave Lioi\Local Settings\temp\rkcwbwhs.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9B7E0EAC-C52C-4063-9AF9-1938883244F5}\RP148\A0037098.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9B7E0EAC-C52C-4063-9AF9-1938883244F5}\RP153\A0038179.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{9B7E0EAC-C52C-4063-9AF9-1938883244F5}\RP153\A0038180.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wgk.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\azton.mt (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\sys.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\msonlinebb.dll (Trojan.BHO) -> Quarantined and deleted successfully.

dl_44012
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Re: Need Help IE tries to connect but never does Mozilla FireFox crashes

Post by Belahzur on Sat Mar 28, 2009 10:18 pm

They appear to be okay.

MBAM shows a few files as backdoor bots.

Your computer has multiple infections, including a backdoor. A backdoor gives intruders complete control of your computer, logs your keystrokes, steal personal information, etc.

You are strongly advised to do the following:

  • Disconnect the computer from the Internet and from any networked computers until it is cleaned.
  • Back up all your important data except programs. The programs can be reinstalled back from the original disc or from the Net.
  • Call all your banks, financial institutions, credit card companies and inform them that you may be a victim of identity theft and put a watch on your accounts. If you don't mind the hassle, change all your account numbers.
  • From a clean computer, change all your passwords (ISP login password, your email address(es) passwords, financial accounts, PayPal, eBay, Amazon, online groups and forums and any other online activities you carry out which require a username and password).
Do NOT change your passwords from this computer as the attacker will be able to get all the new passwords and transaction records.

Still having problems?


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Re: Need Help IE tries to connect but never does Mozilla FireFox crashes

Post by dl_44012 on Sun Mar 29, 2009 3:44 am

Hello,

Are you saying that I need to format the drive and start over even though the last MBAM showed the system is clean?

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Re: Need Help IE tries to connect but never does Mozilla FireFox crashes

Post by Belahzur on Sun Mar 29, 2009 1:52 pm

No, I'm saying the scan you did on your own showed some files that have backdoor powers, in others words, you are being keylogged.
That's why I posted that you should change any online passwords.


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Re: Need Help IE tries to connect but never does Mozilla FireFox crashes

Post by dl_44012 on Sun Mar 29, 2009 2:03 pm

So if I change my passwords from a clean computer and backup my documents they will no longer be able to keylog me? Once they are not able to keyog me my IE and Firefox will begin to work, or is there something else I will need to do to restore the browsers?

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Re: Need Help IE tries to connect but never does Mozilla FireFox crashes

Post by Belahzur on Sun Mar 29, 2009 2:05 pm

You may need to just uninstall, then re-install Firefox, as it's probably corrupted by the malware.


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Re: Need Help IE tries to connect but never does Mozilla FireFox crashes

Post by dl_44012 on Sun Mar 29, 2009 3:15 pm

IE should be OK then? Thanks for all your help!

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