Privacy components Hijacked the Desktop

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Privacy components Hijacked the Desktop

Post by Colinc77 on Wed Mar 18, 2009 7:42 pm

Privacy Components has thoroughly infected a friend's notebook. I D/L the Malwarebytes program but I have no desktop showing in either normal or in Safe Mode - in order to run the removal program. What should I do? This is a Vista Home Premium notebook.

Chuckie

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Re: Privacy components Hijacked the Desktop

Post by Belahzur on Wed Mar 18, 2009 7:43 pm

Please download the current version of HijackThis from [You must be registered and logged in to see this link.]

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it back here.


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Re: Privacy components Hijacked the Desktop

Post by Colinc77 on Wed Mar 18, 2009 8:37 pm

Thanks for the fast response but I cannot get any response from the desktop - my screen is completely blank & shortcut keys or right-click context are not available. Flash drives do nt appear nor does My Computer or the Start Menu.
Basically, the only thing I can see is either the Privacy Components application or a blank screen no desktop, no tray, etc.

Thanks,
Chuckie Thank You!

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Re: Privacy components Hijacked the Desktop

Post by Belahzur on Wed Mar 18, 2009 8:47 pm

Hello

So we can't use the Task manager either? :hmm:

Do you have another machine we can use? we can try using Avira rescue disk (Linux based bootable disc, uses DOS and not Windows)


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Re: Privacy components Hijacked the Desktop

Post by Colinc77 on Wed Mar 18, 2009 9:25 pm

The task manager has been disabled but I do have another notebook available.
Chuck

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Re: Privacy components Hijacked the Desktop

Post by Belahzur on Wed Mar 18, 2009 9:29 pm

Can it burn to a CD?
Download the Avira rescue disk from here:
[You must be registered and logged in to see this link.]

That site seems a little slow right now, so here is same article on another site.

[You must be registered and logged in to see this link.]


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