Win32rootkit.tdss - Cannot remove - cannot run mbam.exe to remove either

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Win32rootkit.tdss - Cannot remove - cannot run mbam.exe to remove either

Post by MervynSprocket on Sun Mar 15, 2009 9:43 pm

I became aware of some irratic behaviour on may PC today.
Noticeable symptoms:
  1. Clicking on links from a Google search resulted in new windows opening with Adverts or unexpected sites appearing rather than the expected destination pages. This happened in both Internet Explorer and Firefox (most of the time but not every time).
  2. Also I noticed that audio adverts played unexpectedly and without any obvious application running that was playing them (according to Windows task manager)


I ran a scan with 'Ad-aware' which found Win32rootkit.tdss. I selected to remove this but a re-boot was required to complete the removal. The resultant rebot seemed to make no difference. After a second attempt to scan & re-boot the result was the same.

I then found some advice in forums to run Malwarebytes Anti-Malware. After a slow load, the software would not run, or rather ran with no obvious signs of life. I again gleened form forums that some trojans prevent mbam.exe from running so I tried renaming this file as they suggested, but again to no effect.

This is the log for my run of HijackThis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:35:53, on 15/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\Iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Sonic\DigitalMedia LE v7\MyDVD LE\USBDeviceService.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\apps\ABoard\ABoard.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\apps\ABoard\AOSD.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Sonic\DigitalMedia LE v7\MyDVD LE\DetectorApp.exe
c:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\MICROS~3\OFFICE11\OUTLOOK.EXE
C:\Program Files\Handspring\HOTSYNC.EXE
C:\Program Files\Express ClickYes\ClickYes.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\Program Files\ATI Technologies\ATI.ACE\cli.exe
c:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\MartinOnly\Desktop\hijackgpthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32"
O4 - HKLM\..\Run: [ACTIVBOARD] c:\apps\ABoard\ABoard.exe
O4 - HKLM\..\Run: [EULA] C:\APPS\PB_TB\EULALauncher.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [DetectorApp] C:\Program Files\Sonic\DigitalMedia LE v7\MyDVD LE\DetectorApp.exe
O4 - HKLM\..\Run: [ATICCC] "c:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\HOMERunner.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: E-mail.lnk = ?
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Handspring\HOTSYNC.EXE
O4 - Startup: Launch ClickYes.lnk = C:\Program Files\Express ClickYes\ClickYes.exe
O4 - Global Startup: DataViz Messenger.lnk = C:\WINDOWS\DvzCommon\DvzMsgr.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://format.packardbell.com/cgi-bin/redirect/?country=UK&range=AD&phase=8&key=IESTART
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - [You must be registered and logged in to see this link.]
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: USBDeviceService - Unknown owner - C:\Program Files\Sonic\DigitalMedia LE v7\MyDVD LE\USBDeviceService.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

--
End of file - 10181 bytes

What do you advise, please? Thanks.

MervynSprocket
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Re: Win32rootkit.tdss - Cannot remove - cannot run mbam.exe to remove either

Post by Belahzur on Sun Mar 15, 2009 9:46 pm

Hello.
We can kill this with ease, but it takes alittle while.
Once this has run, your problem might appear gone becuase the rootkit will be disabled, but the malware will still be present, so don't think it's gone just because everything seems back to normal.

1. Please download The Avenger by Swandog46 to your Desktop
Link: [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.].

  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop

2. Now, start The Avenger program by clicking on its icon on your desktop.

  • Leave the script box empty.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avengerís actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
3. Please copy/paste the content of c:\avenger.txt into your reply.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Re: Win32rootkit.tdss - Cannot remove - cannot run mbam.exe to remove either

Post by MervynSprocket on Sun Mar 15, 2009 10:10 pm

Thanks for the swift reply (and reassuring words!)
Here is the contents of C:\avenger.txt...

Logfile of The Avenger Version 2.0, (c) by Swandog46
[You must be registered and logged in to see this link.]

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "UACd.sys" found!
ImagePath: \systemroot\system32\drivers\UACyrjgehyi.sys
Driver disabled successfully.

Rootkit scan completed.


Completed script processing.

*******************

Finished! Terminate.

For your interest, I have AGV Anti-virus Free running which came up with the following 'Resident Shield Alert' of Multiple Treat detections which han not displayed before:
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACdoexarhq.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACdoexarhq.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACfpwahmnk.dll";"Trojan horse FakeAlert.GL";"Infected"
"C:\WINDOWS\system32\UACtgajunvt.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACblfshlkl.dll";"Virus identified Win32/Cryptor";"Infected"
"C:\WINDOWS\system32\UACbopmtkqp.dll";"Virus identified Win32/Cryptor";"Infected"

When I selected all of the above and pressed 'Remove selected infections' I got the message "Specified file was not found." multiple times.

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Re: Win32rootkit.tdss - Cannot remove - cannot run mbam.exe to remove either

Post by Belahzur on Sun Mar 15, 2009 10:12 pm

Hello.
I should have mentioned AVG will go crazy now the rootkit is uncovered and disabled. Tell AVG to quarantine them if you want to, because were gonna use a more effective scanner anyway.

First though, lets bin the rootkit file and the hidden driver.

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+CCrying


Drivers to delete:
UACd.sys

Files to delete:
C:\WINDOWS\system32\drivers\UACyrjgehyi.sys

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.

  • Under "Input script here:", paste in the script from the quote box above.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avengerís actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
4. Please copy/paste the content of c:\avenger.txt into your reply.


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Re: Win32rootkit.tdss - Cannot remove - cannot run mbam.exe to remove either

Post by MervynSprocket on Sun Mar 15, 2009 10:22 pm

That was good for the soul... here's the contents of C:\avenger.txt
Logfile of The Avenger Version 2.0, (c) by Swandog46
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Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

Driver "UACd.sys" deleted successfully.
File "C:\WINDOWS\system32\drivers\UACyrjgehyi.sys" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

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Re: Win32rootkit.tdss - Cannot remove - cannot run mbam.exe to remove either

Post by Belahzur on Sun Mar 15, 2009 10:26 pm

Okay, lets go with MBAM and see what it picks up.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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MBAM log

Post by MervynSprocket on Sun Mar 15, 2009 10:55 pm

Here is the MBAM Log (no restart needed). Again AVG was clamouring to join in but this time I ignored it:
Malwarebytes' Anti-Malware 1.34
Database version: 1853
Windows 5.1.2600 Service Pack 3

15/03/2009 22:52:39
mbam-log-2009-03-15 (22-52-39).txt

Scan type: Quick Scan
Objects scanned: 73733
Time elapsed: 5 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\UACaimwoduh.dll (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\Documents and Settings\MartinOnly\Local Settings\Temp\UAC7f23.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACclxarxat.log (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACgkvvmkml.dat (Trojan.Agent) -> Quarantined and deleted successfully.

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Re: Win32rootkit.tdss - Cannot remove - cannot run mbam.exe to remove either

Post by Belahzur on Sun Mar 15, 2009 10:57 pm

Okay, lets go deeper and see what this finds.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run
  • When complete, DDS.txt will open.
  • Save the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.


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DDS.Ttxt output

Post by MervynSprocket on Sun Mar 15, 2009 11:02 pm

Here 'tis:
DDS (Ver_09-03-16.01) - NTFSx86
Run by MartinOnly at 22:59:33.81 on 15/03/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2046.1187 [GMT 0:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\apps\ABoard\ABoard.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\apps\ABoard\AOSD.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Sonic\DigitalMedia LE v7\MyDVD LE\DetectorApp.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
svchost.exe
C:\WINDOWS\DvzCommon\DvzMsgr.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
c:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Sonic\DigitalMedia LE v7\MyDVD LE\USBDeviceService.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\PROGRA~1\MICROS~3\OFFICE11\OUTLOOK.EXE
C:\Program Files\Handspring\HOTSYNC.EXE
C:\Program Files\Express ClickYes\ClickYes.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\AVG\AVG8\avgcsrvx.exe
c:\Program Files\ATI Technologies\ATI.ACE\cli.exe
c:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\MartinOnly\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = [You must be registered and logged in to see this link.]
uSearch Page = [You must be registered and logged in to see this link.]
uWindow Title = Packard Bell
uSearch Bar = [You must be registered and logged in to see this link.]
uSearchURL,(Default) = [You must be registered and logged in to see this link.]
mSearchAssistant = [You must be registered and logged in to see this link.]
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\HOMERunner.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
mRun: [PHIME2002ASync] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [IMJPMIG8.1] "c:\windows\ime\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32"
mRun: [ACTIVBOARD] c:\apps\aboard\ABoard.exe
mRun: [EULA] c:\apps\pb_tb\EULALauncher.exe
mRun: [PinnacleDriverCheck] c:\windows\system32\PSDrvCheck.exe -CheckReg
mRun: [HP Software Update] "c:\program files\hp\hp software update\HPWuSchd2.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [SkyTel] SkyTel.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [DetectorApp] c:\program files\sonic\digitalmedia le v7\mydvd le\DetectorApp.exe
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\martin~1\startm~1\programs\startup\E-mail.lnk -
StartupFolder: c:\docume~1\martin~1\startm~1\programs\startup\hotsyn~1.lnk - c:\program files\handspring\HOTSYNC.EXE
StartupFolder: c:\docume~1\martin~1\startm~1\programs\startup\launch~1.lnk - c:\program files\express clickyes\ClickYes.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\datavi~1.lnk - c:\windows\dvzcommon\DvzMsgr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
uPolicies-explorer: NoInternetIcon = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - [You must be registered and logged in to see this link.]
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - [You must be registered and logged in to see this link.]
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - [You must be registered and logged in to see this link.]
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - [You must be registered and logged in to see this link.]
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - [You must be registered and logged in to see this link.]
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: avgrsstarter - avgrsstx.dll
AppInit_DLLs: c:\progra~1\google\google~1\goec62~1.dll,c:\progra~1\google\google~1\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\martin~1\applic~1\mozilla\firefox\profiles\3fmey7x4.default\
FF - prefs.js: browser.startup.homepage - [You must be registered and logged in to see this link.]
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-2-2 64160]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-11-24 325128]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-11-24 27656]
R1 Cinemsup;Cinemsup;c:\windows\system32\drivers\cinemsup.sys [2002-7-19 6656]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-11-24 298264]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 951632]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R3 3xHybrid;3xHybrid service;c:\windows\system32\drivers\3xHybrid.sys [2008-11-18 710144]
R3 X10Hid;X10 Hid Device;c:\windows\system32\drivers\x10hid.sys [2008-11-18 7040]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2009-3-15 33176]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-11-18 29744]
S3 VisorUsb;Handspring USB;c:\windows\system32\drivers\visorusb.sys --> c:\windows\system32\drivers\VisorUsb.sys [?]

=============== Created Last 30 ================

2009-03-15 22:28 --d----- c:\docume~1\martin~1\applic~1\Malwarebytes
2009-03-15 22:28 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-15 22:28 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-03-15 22:28 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-03-15 22:28 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-03-15 17:28 --d----- C:\_OTMoveIt
2009-03-15 17:03 22,462 a------- c:\windows\system32\AAWService_2009_03_15_17_03_16.dmp
2009-03-15 16:00 22,671 a------- c:\windows\system32\AAWService_2009_03_15_16_00_43.dmp
2009-03-15 08:15 1,896,749 a------- c:\windows\system32\uactmp.db
2009-03-15 00:15 414,144 a------- c:\windows\system32\UAClonlskoa.db
2009-03-14 09:44 54,156 a---h--- c:\windows\QTFont.qfn
2009-03-14 09:44 1,409 a------- c:\windows\QTFont.for
2009-03-11 08:39 8,628 a---h--- c:\windows\system32\CMMGR32.GID
2009-03-10 14:14 87 a------- c:\windows\cdplayer.ini
2009-03-08 09:14 212,992 a------- c:\windows\ctpu.exe
2009-03-08 09:14 --d----- c:\program files\Laridian
2009-03-08 09:14 61,440 a------- c:\windows\ResENU.dll
2009-03-01 19:22 --d----- c:\program files\common files\xing shared
2009-02-20 22:09 47,936 a------- c:\windows\system32\wgrs.dll
2009-02-20 22:09 416,000 a------- c:\windows\system32\agsnet.dll
2009-02-20 22:09 40,352 a------- c:\windows\system32\agcrypto.dll
2009-02-20 22:09 34,464 a------- c:\windows\system32\agcehdlr.dll
2009-02-18 14:13 625,152 a------- c:\windows\system32\mp3tsshx.dll
2009-02-16 20:17 --d----- c:\windows\DvzCommon
2009-02-16 20:17 --d----- c:\program files\Documents To Go
2009-02-16 10:34 684,832 a------- c:\windows\system32\Sscala32.ocx
2009-02-16 10:34 195,584 a------- c:\windows\system32\Instaide.dll
2009-02-16 10:34 149,504 a------- c:\windows\system32\pjdch.dll

==================== Find3M ====================

2009-03-09 21:28 15,688 a------- c:\windows\system32\lsdelete.exe
2009-03-09 21:28 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-02-09 11:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 11:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-02-01 22:46 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-02-01 22:46 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-01-16 21:35 3,594,752 a------- c:\windows\system32\dllcache\mshtml.dll
2009-01-08 19:29 1,824 a------- c:\docume~1\martin~1\applic~1\wklnhst.dat
2008-12-19 09:10 70,656 a------- c:\windows\system32\dllcache\ie4uinit.exe
2008-12-19 09:10 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-12-19 05:25 634,024 a------- c:\windows\system32\dllcache\iexplore.exe
2008-12-19 05:23 161,792 a------- c:\windows\system32\dllcache\ieakui.dll
2008-11-19 19:30 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008111920081120\index.dat

============= FINISH: 23:00:18.81 ===============

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Re: Win32rootkit.tdss - Cannot remove - cannot run mbam.exe to remove either

Post by MervynSprocket on Sun Mar 15, 2009 11:19 pm

I see you are in the UK too, Belahzur. So I guess that it's time for both of us to head up the wooden hill to Bedfordshire. I'm sure the rest can keep for another day. Thanks for all your help so far and for make the problem in my world your priority.
:lazy2:

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Re: Win32rootkit.tdss - Cannot remove - cannot run mbam.exe to remove either

Post by Belahzur on Sun Mar 15, 2009 11:26 pm

No, I'm watching Destination X tonight. Wink

I see you have used OTMoveIt in the past, please do not use tools like OTMoveIt if you aren't trained and don't know how to work it, otherwise serious damage may occur.

Please download the [You must be registered and logged in to see this link.].

  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it.
  • Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose CopyCrying


    :files
    c:\windows\system32\uactmp.db
    c:\windows\system32\UAClonlskoa.db


  • Return to OTMoveIt3, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
    [
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.


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Re: Win32rootkit.tdss - Cannot remove - cannot run mbam.exe to remove either

Post by MervynSprocket on Sun Mar 15, 2009 11:32 pm

Here are the results from OTMoveit3 (FYI my previous use of this tool was in following advice gleened from another forum earlier today)
========== FILES ==========
c:\windows\system32\uactmp.db moved successfully.
c:\windows\system32\UAClonlskoa.db moved successfully.

OTMoveIt3 by OldTimer - Version 1.0.8.0 log created on 03152009_233021

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Re: Win32rootkit.tdss - Cannot remove - cannot run mbam.exe to remove either

Post by Belahzur on Mon Mar 16, 2009 12:06 am

How's the machine now?


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Re: Win32rootkit.tdss - Cannot remove - cannot run mbam.exe to remove either

Post by MervynSprocket on Mon Mar 16, 2009 12:17 am

I think it's looking good. And I feel a lot better about it. I'm not sure where we picked up that little wretch from, but there are members of my family that will click on anything without reading it! (It's always tempting to run the 'blame allocation suite')

Anyway, I really am off to bed now.

Thanks a heap for everything!

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Re: Win32rootkit.tdss - Cannot remove - cannot run mbam.exe to remove either

Post by Belahzur on Mon Mar 16, 2009 12:22 am

Hello.
Okay, power down the machine and leave it off so no more malware downloads onto it.
I have the day off tomorrow, so I can be online when you post back. Smile


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Re: Win32rootkit.tdss - Cannot remove - cannot run mbam.exe to remove either

Post by MervynSprocket on Mon Mar 16, 2009 8:00 am

That's very kind of you ... are we not finished yet?

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Re: Win32rootkit.tdss - Cannot remove - cannot run mbam.exe to remove either

Post by Belahzur on Mon Mar 16, 2009 1:46 pm

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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Re: Win32rootkit.tdss - Cannot remove - cannot run mbam.exe to remove either

Post by MervynSprocket on Mon Mar 16, 2009 9:17 pm

Ok, I'll sign off now. I'll implement the advice above. But thanks for everything, Belahzur. You're a real star. You got me out of a real spot. Cheers.

M

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