How to Remove General Antivirus [Delete Guide]

by **Doctor Inferno** on Sat 14 Mar 2009, 9:06 pm

This guide will give you easy instructions on how to remove General Antivirus for free.

What is General Antivirus? (Information)

General Antivirus is a fake security software which uses fraudulent strategies by displaying false or exaggerated security issues on your computer rather than any legitimate ones to coerce you into purchasing their software.

General Antivirus Screenshots:

Symptoms in a HijackThis log:

O4 - HKCU\..\Run: [Microsoft Windows logon process] C:\Documents and Settings\GeekPolice\Application Data\Microsoft\Windows\winlogon.exe
O4 - HKCU\..\Run: [General Antivirus] "c:\program files\General Antivirus\GenAvir.exe" /s
O4 - HKCU\..\Policies\Explorer\Run: [iv] "C:\Documents and Settings\GeekPolice\Local Settings\Application Data\Microsoft\Internet Explorer\iv.exe"
O23 - Service: Guard Service (ITGrdEngine) - Unknown owner - C:\Documents and Settings\GeekPolice\Local Settings\Application Data\Microsoft\Windows\services.exe

Follow these instructions to continue:

1. Please download Malwarebytes' Anti-Malware.

2. Install Malwarebytes' Anti-Malware by double clicking on Download_mbam-setup.exe

3. Follow the prompts. Make sure that Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware are checked. Then click finish.

4. Malwarebytes' Anti-Malware will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.

If you are having problems with the updater, you can use this link to manually update Malwarebytes' Anti-Malware with the latest database

Spoiler:

Malwarebytes' Anti-Malwares' latest database

Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that Malwarebytes' Anti-Malware is closed before installing the update.

5. Close ALL open Windows, Programs, File or Folders.

6. Make sure you are on the Scanner tab. Select Perform quick scan then click the Scan button as shown above.

7. Malwarebytes' Anti-Malware will now start scanning your computer for infected files as shown below.

8. When the scan is finished a message box will appear, click Ok to continue.

9. Click Show Results.

10. You will now be presented with a screen showing you the malware infections like shown below. Yours may look different depending on the infection you have.

11. Click on Remove seletced

12. When removing the files, Malwarebytes' Anti-Malware may require you to restart the computer in order to do a complete removal. If it displays a message stating that it needs to restart, please allow it to do so.

13. After that you can close the Malwarebytes' Anti-Malware window, your computer is now cleaned.

Files Associated With General Antivirus:

Spoiler:: c:\Documents and Settings\All Users\Desktop\General Antivirus.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\General Antivirus
c:\Documents and Settings\All Users\Start Menu\Programs\General Antivirus\General Antivirus Home Page.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\General Antivirus\General Antivirus.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\General Antivirus\Purchase License.lnk
%UserProfile%\Application Data\General Antivirus
%UserProfile%\Application Data\General Antivirus\settings.ini
%UserProfile%\Application Data\General Antivirus\uill.ini
%UserProfile%\Application Data\General Antivirus\unins000.exe
%UserProfile%\Application Data\General Antivirus\Uninstall General Antivirus.lnk
%UserProfile%\Application Data\General Antivirus\db
%UserProfile%\Application Data\General Antivirus\db\config.cfg
%UserProfile%\Application Data\General Antivirus\db\Timeout.inf
%UserProfile%\Application Data\General Antivirus\db\Urls.inf
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\General Antivirus.lnk
%UserProfile%\Application Data\Microsoft\Windows\winlogon.exe
%UserProfile%\Local Settings\Application Data\Microsoft\Internet Explorer\iGSh.png
%UserProfile%\Local Settings\Application Data\Microsoft\Internet Explorer\iMSh.png
%UserProfile%\Local Settings\Application Data\Microsoft\Internet Explorer\iPSh.png
%UserProfile%\Local Settings\Application Data\Microsoft\Internet Explorer\iv.exe
%UserProfile%\Local Settings\Application Data\Microsoft\Windows\log.txt
%UserProfile%\Local Settings\Application Data\Microsoft\Windows\pguard.ini
%UserProfile%\Local Settings\Application Data\Microsoft\Windows\services.exe
%UserProfile%\2saSddPYaWAasRsE-thief.jpg
c:\Program Files\Common Files\file.exe
c:\Program Files\Common Files\GeneralAntivirus.exe
c:\Program Files\General Antivirus
c:\Program Files\General Antivirus\activate.ico
c:\Program Files\General Antivirus\Explorer.ico
c:\Program Files\General Antivirus\GenAvir.exe
c:\Program Files\General Antivirus\unins000.dat
c:\Program Files\General Antivirus\uninstall.ico
c:\Program Files\General Antivirus\working.log
c:\Program Files\General Antivirus\db
c:\Program Files\General Antivirus\db\DBInfo.ver
c:\Program Files\General Antivirus\db\ga090122.db
c:\Program Files\General Antivirus\Languages
c:\WINDOWS\system32\log.txt

If you are still experiencing problems or difficulties following this guide or require any assistance removing this software, please post your questions in our Virus, Spyware & Malware Removal forums for free help.

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by darrider1957 on Sat 14 Mar 2009, 10:00 pm

It will not work for me. It keeps trying to block the download and it is saying the download site is spyware. What do I do?

by **Doctor Inferno** on Sun 15 Mar 2009, 6:19 am

You would have to boot into Safe mode with networking by doing the following:

Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, keep tapping F8.
Instead of Windows loading as normal, a menu should appear
Select the option, to run Windows in Safe Mode with Networking.

In safe mode with networking, download the file and run malware bytes.

by Pc Jedi on Mon 16 Mar 2009, 2:53 am

mmm new stuff

How to Remove General Antivirus [Delete Guide]

How to Remove General Antivirus [Delete Guide]

Won't Work

Re: How to Remove General Antivirus [Delete Guide]

Re: How to Remove General Antivirus [Delete Guide]