Microsoft Works Problem
Page 1 of 3
Page 1 of 3 • 1, 2, 3
- virus025Novice
-
OS : Windows
Posts : 37
Rubies : 3441
Likes : 0
Hello. Microsoft Works keeps saying "Works installed some files that will require a reboot. Please save your work before pressing OK." every time I start the computer and I have to restart. I want to delete Works but it doesn't let me.
- Doctor InfernoSite Admin
-
OS : Windows 7 Home Premium and Ultimate X64
Anti-Malware : Kaspersky PURE and Malwarebytes' Anti-Malware
Posts : 11975
Rubies : 75704
Likes : 14
Have you tried booting into safe mode to uninstall it?
Follow this guide on how to boot into safe mode:
http://www.geekpolice.net/tutorials-guides-f13/how-to-boot-into-safe-mode-t3651.htm
Try unistalling it and see what error message it produces.
Follow this guide on how to boot into safe mode:
http://www.geekpolice.net/tutorials-guides-f13/how-to-boot-into-safe-mode-t3651.htm
Try unistalling it and see what error message it produces.
Please be a GeekPolice fan on Facebook!

Have we helped you? Help us! | Doctor by day, ninja by night.
- virus025Novice
-
OS : Windows
Posts : 37
Rubies : 3441
Likes : 0
Yes I have and it got an error message. Doesn't let me delete it. I've also tried deleting the folders in the Program Files and every file that I see of it but still comes up.
- Jerry ParnellTech Colleague
-
OS : Windows Vista Home Basic
Posts : 670
Rubies : 3814
Likes : 1
Can you please tell us what that error message says? This may aid us in figuring out what the problem is.
- virus025Novice
-
OS : Windows
Posts : 37
Rubies : 3441
Likes : 0
"The Windows Install Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance."
- Doctor InfernoSite Admin
-
OS : Windows 7 Home Premium and Ultimate X64
Anti-Malware : Kaspersky PURE and Malwarebytes' Anti-Malware
Posts : 11975
Rubies : 75704
Likes : 14
Ahh. Your Windows Installer Service is corrupted.
Start >> Run >> type in cmd>> OK.
Type in typemsiexec.exe /unregister, and then hit Enter. Type in msiexec /regserver, and then hit Enter again.
Now, to verify that the SYSTEM account has full control access permissions to the HKEY_CLASSES_ROOT hive in the Windows registry. Before please backup your registry for security purposes, read on how to do it here:
http://www.geekpolice.net/tutorials-guides-f13/backup-your-registry-with-erunt-t7262.htm
After that, Start >> Run >> type in regedit >> OK.
On the left panel select HKEY_CLASSES_ROOT and on the Edit menu, click Permissions.
If SYSTEM is not listed in the Group or user names list, click Add, make sure that the local computer name appears in the From this location box, type system in the Enter the object names to select box, click Check Names, and then click OK.
Click SYSTEM in the Group or user names list, and then select the Full Control check box under Allow in the Permissions for SYSTEM box. Click Apply >> OK >> Quit Registry Editor.
Restart the computer and try again.
Start >> Run >> type in cmd>> OK.
Type in typemsiexec.exe /unregister, and then hit Enter. Type in msiexec /regserver, and then hit Enter again.
Now, to verify that the SYSTEM account has full control access permissions to the HKEY_CLASSES_ROOT hive in the Windows registry. Before please backup your registry for security purposes, read on how to do it here:
http://www.geekpolice.net/tutorials-guides-f13/backup-your-registry-with-erunt-t7262.htm
After that, Start >> Run >> type in regedit >> OK.
On the left panel select HKEY_CLASSES_ROOT and on the Edit menu, click Permissions.
If SYSTEM is not listed in the Group or user names list, click Add, make sure that the local computer name appears in the From this location box, type system in the Enter the object names to select box, click Check Names, and then click OK.
Click SYSTEM in the Group or user names list, and then select the Full Control check box under Allow in the Permissions for SYSTEM box. Click Apply >> OK >> Quit Registry Editor.
Restart the computer and try again.
Please be a GeekPolice fan on Facebook!

Have we helped you? Help us! | Doctor by day, ninja by night.
- virus025Novice
-
OS : Windows
Posts : 37
Rubies : 3441
Likes : 0
the typemsiexec.exe /unregister and msiexec /regserver
dont work
dont work
- Doctor InfernoSite Admin
-
OS : Windows 7 Home Premium and Ultimate X64
Anti-Malware : Kaspersky PURE and Malwarebytes' Anti-Malware
Posts : 11975
Rubies : 75704
Likes : 14
What do you mean by 'don't work'? Does a message tell you elevation is required or nothing happens?
Please be a GeekPolice fan on Facebook!

Have we helped you? Help us! | Doctor by day, ninja by night.
- BelahzurSite Admin
-
OS : 7 Home Premium x64
Posts : 34948
Rubies : 218221
Likes : 18
I think Doc made a type, it should be msiexec.exe /unregister without the 'type' at the start.
Site Admin / Security Administrator
[Prework] - Please PM me if I fail to respond within 24hrs.


- Jerry ParnellTech Colleague
-
OS : Windows Vista Home Basic
Posts : 670
Rubies : 3814
Likes : 1
LOL
I just noticed that.
Dont worrie doc, happens to us all.
I just noticed that.

Dont worrie doc, happens to us all.

Page 1 of 3 • 1, 2, 3
Similar topics
Create an account or log in to leave a reply
You need to be a member in order to leave a reply.
Page 1 of 3
Permissions in this forum:
You cannot reply to topics in this forum