Having problems with a lot of Spyware

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Having problems with a lot of Spyware

Post by jnason926 on Sun Mar 01, 2009 6:28 pm

My computer had been having problems with a number of different Spyware programs. I've been able to remove most of them using Spyware Detector and McAfee Anti-Virus (all scans are now coming back clean). However, computer is still not running properly. Spybot S & D and Malware Bytes both will not open so I am unable to use them to scan. Here is the result from Hijack this:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:30:16 PM, on 2/28/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CheckPoint\SSL Network Extender\slimsvc.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Program Files\SpywareDetector\SDMainService.exe
C:\Program Files\SpywareDetector\SDService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\V0500Mon.exe
C:\Program Files\SpywareDetector\SDActiveMonitor.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\WINDOWS\svcho.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Skype\Plugin Manager\SkypePM.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = [You must be registered and logged in to see this link.]
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1D8FD980-4086-4300-98D5-D1D5491D1AB5} - (no file)
O2 - BHO: (no name) - {3069ABAB-24E8-43DC-8777-9B3804CED187} - (no file)
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E8F0C43-B363-496D-93CB-A12C9015F1DA} - (no file)
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: (no name) - {B8D46601-1579-4F4B-80B1-065E5C952750} - (no file)
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

jnason926
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Hijack this continued

Post by jnason926 on Sun Mar 01, 2009 6:29 pm

O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [V0500Mon.exe] C:\WINDOWS\V0500Mon.exe
O4 - HKLM\..\Run: [SDActiveMonitor] C:\Program Files\SpywareDetector\SDActiveMonitor.exe -AUTO
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRA~1\MI3AA1~1\wcescomm.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Policies\Explorer\Run: [svcho] C:\WINDOWS\svcho.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program Files\3M\PSNLite\PsnLite.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - [You must be registered and logged in to see this link.] (file missing)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {B4CB50E4-0309-4906-86EA-10B6641C8392} - [You must be registered and logged in to see this link.]
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - [You must be registered and logged in to see this link.]
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: tkrgem.dll
O20 - Winlogon Notify: opnlKbAT - C:\WINDOWS\
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Check Point SSL Network Extender (cpextender) - Check Point Software Technologies - C:\Program Files\CheckPoint\SSL Network Extender\slimsvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SDMainSvc - Max Secure Software - C:\Program Files\SpywareDetector\SDMainService.exe
O23 - Service: SDService - Max Secure Software - C:\Program Files\SpywareDetector\SDService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files\Viewpoint\Common\ViewpointService.exe (file missing)
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 15568 bytes

jnason926
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Re: Having problems with a lot of Spyware

Post by Belahzur on Sun Mar 01, 2009 7:09 pm

Hello.

I notice that you have Spybot's TeaTimer running. While this is normally a wonderful tool to protect against hijackers, it can also interfere with HijackThis fixes. So please disable TeaTimer by doing the following:
1) Run Spybot-S&D
2) Go to the Mode menu, and make sure "Advanced Mode" is selected
3) On the left hand side, choose Tools -> Resident
4) Uncheck "Resident TeaTimer" and OK any prompts
You can reenable TeaTimer once your system is clean.

Please make sure Teatimer is disable before we do this, otherwise this fix will fail.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O2 - BHO: (no name) - {1D8FD980-4086-4300-98D5-D1D5491D1AB5} - (no file)
    O2 - BHO: (no name) - {3069ABAB-24E8-43DC-8777-9B3804CED187} - (no file)
    O2 - BHO: (no name) - {7E8F0C43-B363-496D-93CB-A12C9015F1DA} - (no file)
    O2 - BHO: (no name) - {B8D46601-1579-4F4B-80B1-065E5C952750} - (no file)
    O4 - HKCU\..\Policies\Explorer\Run: [svcho] C:\WINDOWS\svcho.exe
    O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - [You must be registered and logged in to see this link.] (file missing)
    O20 - AppInit_DLLs: tkrgem.dll
    O20 - Winlogon Notify: opnlKbAT - C:\WINDOWS\
    O23 - Service: Viewpoint Manager Service - Unknown owner - C:\Program Files\Viewpoint\Common\ViewpointService.exe (file missing)


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Malwarebytes won't open

Post by jnason926 on Mon Mar 02, 2009 10:37 pm

I followed your advice and fixed the selected files in Hijack This. I downloaded Malwarebytes, but it will not open (I've been having this problem since my spyware problems started). I downloaded the most recent version, and followed your advice exactly. It clearly downloaded properly, but it will not open, I've tried the desktop icon and through the start menu. I'm fairly certain that it is a byproduct of the spyware problems (Spybot S&D also stopped opening once my problems started). What should I do now?

jnason926
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Re: Having problems with a lot of Spyware

Post by Belahzur on Mon Mar 02, 2009 10:41 pm

1. Please download The Avenger by Swandog46 to your Desktop
Link: [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.].

  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop
2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+CCrying


Files to delete:
C:\WINDOWS\svcho.exe

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.

  • Under "Input script here:", paste in the script from the quote box above.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
4. Please copy/paste the content of c:\avenger.txt into your reply.


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Re: Having problems with a lot of Spyware

Post by jnason926 on Mon Mar 02, 2009 11:00 pm

Tried extracting Avenger. Got the following message: "The compressed (zipped) Folder is invalid or corrupted"

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Re: Having problems with a lot of Spyware

Post by Belahzur on Mon Mar 02, 2009 11:05 pm

Did you download the avenger from the second link? Did drop.io give you a link to a .zip file and you downloaded it correctly?

MS website says this about the error:
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Re: Having problems with a lot of Spyware

Post by jnason926 on Mon Mar 02, 2009 11:06 pm

Finallly got it to work, but keep getting the following error message:
"Error: Could not register cleanup. Aborting execution! (error: 0: the operation completed succesfully"

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Re: Having problems with a lot of Spyware

Post by Belahzur on Mon Mar 02, 2009 11:08 pm

I think Mcafee is interfering here.
Did the avenger make a log file?


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Re: Having problems with a lot of Spyware

Post by jnason926 on Mon Mar 02, 2009 11:09 pm

I don't think it created a log, but I'm not sure. Should I disable McAfee?

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Re: Having problems with a lot of Spyware

Post by Belahzur on Mon Mar 02, 2009 11:11 pm

No, no point.
Mcafee doesn't disable correctly, it turns itself back on when the machine reboots like the avenger needs to.
Lets get an uninstalled list.

  • Open HijackThis
  • Click "Open the Misc Tools section"
  • Click "Open Uninstall Manager"
  • Click "Save List..." (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.


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Re: Having problems with a lot of Spyware

Post by jnason926 on Mon Mar 02, 2009 11:14 pm

Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.0.9
America Online (Choose which version to remove)
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Connectivity Services
AOL Instant Messenger
Apple Mobile Device Support
Apple Software Update
Bear Access Fall 2004
Bonjour
Broadcom Management Programs
Canon Camera Support Core Library
Canon Camera Window DS for ZoomBrowser EX
Canon Camera Window DVC for ZoomBrowser EX
Canon Camera Window for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities PhotoStitch 3.1
Canon ZoomBrowser EX
Check Point SSL Network Extender Service
Conexant HDA D110 MDC V.92 Modem
Console Classix 4.04
Corel Photo Album 6
Dell Digital Jukebox Driver
Dell Media Experience
Dell Wireless WLAN Card
DellSupport
Digital Content Portal
Digital Line Detect
DivX Web Player
Dynex 1.3MP Webcam Driver (1.00.03.0000)
Dynex Webcam User's Guide
EarthLink setup files
Eudora 6.2.1.2
FileZilla (remove only)
Firefox Windows Media Player XPI
Fontboard Hebrew Keyboard
GdiplusUpgrade
Get High Speed Internet!
getPlus(R) for Adobe
Google Desktop
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
HP Document Viewer 5.3
HP Extended Capabilities 5.3
HP Image Zone 5.3
HP Imaging Device Functions 5.3
HP Memories Disc
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
HP Photo and Imaging 2.0 - hp psc 1200 series
HP PSC & OfficeJet 5.3.A
hp psc 1200 series
hp psc 1200 series
HP Software Update
HP Solution Center & Imaging Support Tools 5.3
Intel(R) Graphics Media Accelerator Driver
iTunes
Java(TM) 6 Update 11
Jeopardy!
Jeopardy! 2nd Edition
Learn2 Player (Uninstall Only)
Live! Cam Center
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
Macromedia Flash Player
Macromedia Shockwave Player
Madden NFL 2004
Malwarebytes' Anti-Malware
McAfee SecurityCenter
McAfee Uninstaller
MCU
Medal of Honor Allied Assault
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft ActiveSync 4.0
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Silverlight
Modem Helper
Mozilla Firefox (3.0.6)
Mozilla Thunderbird (2.0.0.9)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Musicmatch for Windows Media Player
Musicmatch® Jukebox
Netscape (7.2)
Netscape Communicator 4.8
NetWaiting
NetZeroInstallers
Norton Ghost 10.0
Post-it® Software Notes Lite
PowerDVD 5.7
QuickBooks Simple Start Special Edition
QuickSet
QuickTime
RealPlayer Basic
Safari
Search Assist
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB960715)
Skype 3.0
Skype Plugin Manager
Sonic DLA
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Spybot - Search & Destroy
Spyware Detector
Synaptics Pointing Device Driver
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
URL Assistant
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebCyberCoach 3.2 Dell
Windows Media Format Runtime
Windows Media Player 10
Windows Media Player 10
Windows Media Player 10 Hotfix - KB894476
Windows Media Player Firefox Plugin
Windows XP Service Pack 3
WordPerfect Office 12

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Re: Having problems with a lot of Spyware

Post by Belahzur on Mon Mar 02, 2009 11:20 pm

Go to Start > Control Panel > Add/Remove Programs and remove the following programs if present.

    LiveReg (Symantec Corporation)
    LiveUpdate 2.6 (Symantec Corporation)
    McAfee SecurityCenter
    McAfee Uninstaller
    Viewpoint Media Player

See if there's an avenger report in the C:\ drive.
C:\avenger.txt
If not, run the avenger again using the script provided.


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Re: Having problems with a lot of Spyware

Post by jnason926 on Mon Mar 02, 2009 11:34 pm

I was able to remove all of the programs except "Live Reg (Symantec Corporation)." Tried running Avenger, but came across the same error message. There is an Avenger txt file, but it just has a register of the error message.

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Re: Having problems with a lot of Spyware

Post by Belahzur on Mon Mar 02, 2009 11:37 pm

Please run a GMER Rootkit scan:

Download GMER's application from here:
[You must be registered and logged in to see this link.]

Unzip it and start the GMER.exe
Click the Rootkit tab and click the Scan button.

Once done, click the Copy button.
This will copy the results to your clipboard.
Paste the results in your next reply.

Warning ! Please, do not select the "Show all" checkbox during the scan.

If you're having problems with running GMER.exe, try it in safe mode.
This tools works in safe mode. Other rootkitrevealers don't.
The log will be quite big, so you may need to upload the file to [You must be registered and logged in to see this link.]


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Re: Having problems with a lot of Spyware

Post by jnason926 on Tue Mar 03, 2009 2:16 am

I tried running it in both Safe Mode and regular mode. Gmer.exe will not open.

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Re: Having problems with a lot of Spyware

Post by jnason926 on Tue Mar 03, 2009 2:28 am

I was able to disable my Spyware Detector, which allowed Avenger to run. Here is the avenger.txt:
Logfile of The Avenger Version 2.0, (c) by Swandog46
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Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "UACd.sys" found!
ImagePath: \systemroot\system32\drivers\UACsminppdp.sys
Driver disabled successfully.

Rootkit scan completed.

File "C:\WINDOWS\svcho.exe" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

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Re: Having problems with a lot of Spyware

Post by jnason926 on Tue Mar 03, 2009 2:34 am

It appears that Avenger worked, and most of the problems I were having appear to be gone. Is there anything else I need to do? Also, I need to renew my McAfee Anti-Virus Software. Is that something I can download online?

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Re: Having problems with a lot of Spyware

Post by Belahzur on Tue Mar 03, 2009 5:58 pm

Hello.
The malware is not gone, just disabled.
Keep spyware doctor disabled.

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+CCrying


Drivers to delete:
UACd.sys

Files to delete:
C:\WINDOWS\system32\drivers\UACsminppdp.sys

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.

  • Under "Input script here:", paste in the script from the quote box above.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
4. Please copy/paste the content of c:\avenger.txt into your reply.


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Re: Having problems with a lot of Spyware

Post by jnason926 on Tue Mar 03, 2009 8:42 pm

Logfile of The Avenger Version 2.0, (c) by Swandog46
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Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

Driver "UACd.sys" deleted successfully.
File "C:\WINDOWS\system32\drivers\UACsminppdp.sys" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

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Re: Having problems with a lot of Spyware

Post by Belahzur on Tue Mar 03, 2009 8:47 pm

See if MBAM will work now. Smile
Instructions back in this post:
[You must be registered and logged in to see this link.]


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Re: Having problems with a lot of Spyware

Post by jnason926 on Tue Mar 03, 2009 9:17 pm

It worked. Here was the result of the MBAM log:

Malwarebytes' Anti-Malware 1.34
Database version: 1815
Windows 5.1.2600 Service Pack 3

3/3/2009 4:16:34 PM
mbam-log-2009-03-03 (16-16-34).txt

Scan type: Quick Scan
Objects scanned: 78789
Time elapsed: 10 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c9c42510-9b21-41c1-9dcd-8382a2d07c61} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACcasjynul.log (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACgojjrugm.dat (Trojan.Agent) -> Quarantined and deleted successfully.

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Re: Having problems with a lot of Spyware

Post by Belahzur on Tue Mar 03, 2009 10:22 pm


  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run
  • When complete, DDS.txt will open.
  • Save the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.


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Re: Having problems with a lot of Spyware

Post by jnason926 on Wed Mar 04, 2009 5:12 am

DDS (Ver_09-02-01.01) - NTFSx86
Run by Josh Nason at 0:08:44.42 on Wed 03/04/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.299 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CheckPoint\SSL Network Extender\slimsvc.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\V0500Mon.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\PROGRA~1\MI3AA1~1\wcescomm.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\MMDiag.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Skype\Plugin Manager\SkypePM.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Josh Nason\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = [You must be registered and logged in to see this link.]
uSearch Page = [You must be registered and logged in to see this link.]
uSearch Bar = [You must be registered and logged in to see this link.]
uDefault_Page_URL = [You must be registered and logged in to see this link.]
uSearchMigratedDefaultURL = [You must be registered and logged in to see this link.]
uSearchAssistant = [You must be registered and logged in to see this link.]
uSearchURL,(Default) = [You must be registered and logged in to see this link.]
mSearchAssistant = [You must be registered and logged in to see this link.]
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {1D8FD980-4086-4300-98D5-D1D5491D1AB5} - No File
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: {3069ABAB-24E8-43DC-8777-9B3804CED187} - No File
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: {7E8F0C43-B363-496D-93CB-A12C9015F1DA} - No File
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: {B8D46601-1579-4F4B-80B1-065E5C952750} - No File
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ModemOnHold] c:\program files\netwaiting\netWaiting.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [AIM] c:\program files\aim\aim.exe -cnetwait.odl
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [H/PC Connection Agent] "c:\progra~1\mi3aa1~1\wcescomm.exe"
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [PCMService] "c:\program files\dell\media experience\PCMService.exe"
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Norton Ghost 10.0] "c:\program files\norton ghost\agent\GhostTray.exe"
mRun: [MimBoot] c:\progra~1\musicm~1\musicm~3\mimboot.exe
mRun: []
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [Corel Photo Downloader] c:\program files\corel\corel photo album 6\MediaDetect.exe
mRun: [HP Software Update] c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [V0500Mon.exe] c:\windows\V0500Mon.exe
mRun: [SDActiveMonitor] c:\program files\spywaredetector\SDActiveMonitor.exe -AUTO
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\americ~1.lnk - c:\program files\america online 9.0\aoltray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hppsc1~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpohmr08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpoddt~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpotdd01.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\post-i~1.lnk - c:\program files\3m\psnlite\PsnLite.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: aol.com\free
Trusted Zone: musicmatch.com\online
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - [You must be registered and logged in to see this link.]
DPF: {B4CB50E4-0309-4906-86EA-10B6641C8392} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - [You must be registered and logged in to see this link.]
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - [You must be registered and logged in to see this link.]
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
SEH: Eudora's Shell Extension: {edb0e980-90bd-11d4-8599-0008c7d3b6f8} - c:\program files\bear access\winba\eudora\EuShlExt.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digeste.dll

jnason926
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Posts Posts : 17
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Re: Having problems with a lot of Spyware

Post by jnason926 on Wed Mar 04, 2009 5:13 am

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\joshna~1\applic~1\mozilla\firefox\profiles\86e00fjw.default\
FF - prefs.js: browser.search.defaulturl - [You must be registered and logged in to see this link.]
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - [You must be registered and logged in to see this link.]
FF - component: c:\documents and settings\josh nason\application data\mozilla\firefox\profiles\86e00fjw.default\extensions\{5dc2c36d-747c-4fee-8bc3-e86c21981440}\components\FFAlert.dll
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: c:\documents and settings\josh nason\application data\mozilla\firefox\profiles\86e00fjw.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp071101000055.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPMGWRAP.DLL
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\netscape\communicator\program\plugins\npaudio.dll
FF - plugin: c:\program files\netscape\communicator\program\plugins\npavi32.dll
FF - plugin: c:\program files\netscape\communicator\program\plugins\npbeatnk.dll
FF - plugin: c:\program files\netscape\communicator\program\plugins\npdrmv2.dll
FF - plugin: c:\program files\netscape\communicator\program\plugins\npdsplay.dll
FF - plugin: c:\program files\netscape\communicator\program\plugins\npnul32.dll
FF - plugin: c:\program files\netscape\communicator\program\plugins\npqtplugin.dll
FF - plugin: c:\program files\netscape\communicator\program\plugins\npqtplugin2.dll
FF - plugin: c:\program files\netscape\communicator\program\plugins\npqtplugin3.dll
FF - plugin: c:\program files\netscape\communicator\program\plugins\npqtplugin4.dll
FF - plugin: c:\program files\netscape\communicator\program\plugins\npqtplugin5.dll
FF - plugin: c:\program files\netscape\communicator\program\plugins\npqtplugin6.dll
FF - plugin: c:\program files\netscape\communicator\program\plugins\npqtplugin7.dll
FF - plugin: c:\program files\netscape\communicator\program\plugins\npswf32.dll
FF - plugin: c:\program files\netscape\communicator\program\plugins\npwmsdrm.dll

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service
FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-1-9 213640]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCEVTMGR.EXE [2004-12-13 198304]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSETMGR.EXE [2004-12-13 181920]
R2 cpextender;Check Point SSL Network Extender;c:\program files\checkpoint\ssl network extender\slimsvc.exe [2006-9-12 307295]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2009-3-3 203280]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-3-3 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-3-3 144704]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-5-24 822424]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-3-3 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-3-3 79304]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-3-3 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-3-3 40552]
R3 VNA;Check Point Virtual Network Adapter;c:\windows\system32\drivers\vna.sys [2006-9-12 109008]
S1 SDManager;SDManager;\??\c:\program files\spywaredetector\sdmanager.sys --> c:\program files\spywaredetector\SDManager.sys [?]
S2 SDMainSvc;SDMainSvc;c:\program files\spywaredetector\sdmainservice.exe --> c:\program files\spywaredetector\SDMainService.exe [?]
S2 SDService;SDService;c:\program files\spywaredetector\sdservice.exe --> c:\program files\spywaredetector\SDService.exe [?]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\CCPWDSVC.EXE [2004-12-13 79520]
S3 getPlus(R) Helper;getPlus(R) Helper;c:\program files\nos\bin\getPlus_HelperSvc.exe [2009-2-28 33752]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-3-3 34216]
S3 SDActMon;SDActMon;\??\c:\program files\spywaredetector\sdactmon.sys --> c:\program files\spywaredetector\SDActMon.sys [?]
S3 V0500Dev;Dynex 1.3MP Webcam Driver;c:\windows\system32\drivers\V0500Vid.sys [2009-1-22 251264]
S4 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\viewpoint\common\viewpointservice.exe" --> c:\program files\viewpoint\common\ViewpointService.exe [?]

=============== Created Last 30 ================

2009-03-03 15:35 0 a------- C:\backup.reg
2009-03-03 15:35 135,168 a------- C:\zip.exe
2009-03-03 15:35 19,286 a------- C:\cleanup.exe
2009-03-03 15:35 574 a------- C:\cleanup.bat
2009-03-03 02:11 8,887 a------- c:\windows\system32\Config.MPF
2009-03-03 02:05 79,304 a------- c:\windows\system32\drivers\mfeavfk.sys
2009-03-03 02:05 40,552 a------- c:\windows\system32\drivers\mfesmfk.sys
2009-03-03 02:05 35,272 a------- c:\windows\system32\drivers\mfebopk.sys
2009-03-03 02:05 120,136 a------- c:\windows\system32\drivers\Mpfp.sys
2009-03-03 02:04 --d----- c:\program files\common files\McAfee
2009-03-03 02:04 --d----- c:\program files\McAfee
2009-03-03 02:00 34,216 a------- c:\windows\system32\drivers\mferkdk.sys
2009-03-02 17:08 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-02 17:08 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-28 19:50 --d----- c:\documents and settings\josh nason\.SunDownloadManager
2009-02-25 17:41 13,776 a------- c:\windows\system32\SDEarlyDelete.exe
2009-02-25 17:41 123 a------- c:\windows\system\SysSD.dll
2009-02-25 17:41 110 a------- c:\windows\system32\SDEarlyDelete.ini
2009-02-25 17:41 104 a------- c:\windows\system32\ProxySettings.ini
2009-02-25 17:41 1,060,864 a------- c:\windows\system32\CheckDll.dll
2009-02-25 17:41 --d----- c:\program files\SpywareDetector
2009-02-25 00:09 21,173 a------- c:\windows\system32\AAWService_2009_02_25_00_09_21.dmp
2009-02-24 22:21 24,864 a------- c:\windows\system32\AAWService_2009_02_24_22_21_28.dmp
2009-02-24 22:15 --d----- c:\program files\Lavasoft
2009-02-24 20:36 --d----- c:\docume~1\alluse~1\applic~1\SITEguard
2009-02-24 20:34 --d----- c:\program files\common files\iS3
2009-02-24 20:34 --d----- c:\docume~1\alluse~1\applic~1\STOPzilla!

==================== Find3M ====================

2009-01-16 21:35 3,594,752 a------- c:\windows\system32\dllcache\mshtml.dll
2009-01-13 17:40 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-09 12:03 213,640 a------- c:\windows\system32\drivers\mfehidk.sys
2008-12-19 04:10 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2008-12-19 04:10 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-12-19 00:25 634,024 -------- c:\windows\system32\dllcache\iexplore.exe
2008-12-19 00:23 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2008-12-11 05:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2006-09-06 19:43 88 ---shr-- c:\windows\system32\0F81A932A8.sys
2008-04-29 20:01 56 ---shr-- c:\windows\system32\A832A9810F.sys
2008-04-29 20:01 4,548 a--sh--- c:\windows\system32\KGyGaAvL.sys
2008-08-21 19:00 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008082120080822\index.dat

============= FINISH: 0:10:03.40 ===============

jnason926
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Re: Having problems with a lot of Spyware

Post by Belahzur on Wed Mar 04, 2009 2:45 pm


  • Now open a new notepad file.
  • Input this into the notepad file:

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SecurityProviders]
    "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"

  • Save this as fix.reg, save it to your desktop.
  • Double click fix.reg to run it.
  • Select yes to the registry merge prompt.

How is the machine now?


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Re: Having problems with a lot of Spyware

Post by jnason926 on Wed Mar 04, 2009 3:42 pm

The computer appears to be running perfectly fine. I will keep an eye on it over the next few days and post again if anything happens. Thanks so much for your help.

jnason926
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Re: Having problems with a lot of Spyware

Post by Belahzur on Wed Mar 04, 2009 3:48 pm

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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Re: Having problems with a lot of Spyware

Post by jnason926 on Wed Mar 04, 2009 4:01 pm

Thanks again. I already use Mozilla as a browser, but I will download the add-ons. I also already was using Spybot S&D. Should I download the other programs as well? I wasn't entirely clear from your last post if you meant that all 4 programs should be downloaded and running simultaneously.

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Re: Having problems with a lot of Spyware

Post by Belahzur on Wed Mar 04, 2009 4:28 pm

Just have one or two running.
Having all 4 running will slow your system down.


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