Have virus PLEASE HELP!!!

also, that Spybot box popped back up on reboot...might that have anything to do with the items in quarantine?

Hello.

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery <== everything inside this folder is Spybots quarantine, you can delete everything INSIDE the folder, but do not delete the "Recovery" folder

C:\_OTMoveIt\MovedFiles\02222009_115401 <== OTMoveIt qurantine

We can run a special mode of OTMoveIt which makes OTMoveIt delete itelf and the folder it created.

• Please double-click OTMoveIt3.exe to run it again.
  
• Press the green CleanUp! button.
  
• Press Yes cleanup process prompt.
  
• It will start cleaning now, and will want to reboot after, please allow it to do so.
  
• It will make a log of what it has removed, but I don't need to see the log.
  
• If Spybot warns you of anything OTMoveIt is trying to do, allow it to do it.
  

C:\System Volume Information <== system restore.

Now we can flush system restore points.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

did steps 1 and 2, and just restarted my computer. before i make the new system restore, wanted to make sure it was all right to do because i once again got this Spybot - Search & Destroy message after reboot:


Category: System Startup global entry
Change: Value deleted
Entry: Uninstall getPlus(R) for Adobe
Old data: "C:\Program Files\NOS\bin\getPlus_HelperS...(runs off)
Deny Change Allow Change


so should i just deny this and go ahead with it?

Yep.

okay, done

The Avira scan should be okay now.
There was no malware left showing that was in system32 or anywhere else that would indicate malware.

Is the machine running okay now?

well, seems like it. the only thing is that it took a little while to start up windows (after i entered my password) and, like i said, there is that SpyBot box that keeps popping up on startup (along with an Acrobat window that contains some files, which usually pops up first -- C:\Program Files\Adobe\Acrobat.com).

do you mean i should do another Avira scan?

We can fix some stuff at startup, it will speed your startup up somewhat.

No, I suspect Avira will be clean now.

cool, what do you need me to do next?

edit: oh, and just to further explain, the part that took awhile to start was right after i entered my password (it held on the blue screen with my icon for awhile...which seemed weird).

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers.

1) Please navigate to http://windowsupdate.microsoft.com and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

Ad-Aware SE
A tutorial on using Ad-Aware to remove spyware from your computer may be found here.

Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

SpywareBlaster
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found here.

SpywareGuard
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found here.

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
http://www.mozilla.org/products/firefox/
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
https://addons.mozilla.org/en-US/firefox/addon/722
https://addons.mozilla.org/en-US/firefox/addon/1865
https://addons.mozilla.org/en-US/firefox/addon/433

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
Update Checker

5) Finally, consider maintaining a firewall. Some good free firewalls are Kerio, or
Outpost
A tutorial on understanding and using firewalls may be found here.

Please also read Tony Klein's excellent article: How I got Infected in the First Place

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found here.

Hopefully this should take care of your problems! Good luck.