Computer Freezes on Virus Scan

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Computer Freezes on Virus Scan

Post by g.powers on 18th February 2009, 4:25 pm

Hello

I recently posted the following message in the Virus/Spyware/Malware forum. The person who picked up the post tried a few things but has concluded that my problem is a hardware problem and not a malware one and suggested I try here. 2 additional notes: -

1. The Hijackthis log below is from Sunday 15th Feb and is probably out of date (can do another one, if required)

2. Today I have tried to play a TV program using the BBC iPlayer and it crashed and froze my PC 9 mins into a 30 min program

Hope you can help

Original Message

[b]Iím new to the forum and hope you can help me with this problem. Apologies, if I am posting in the wrong forum Ė please advise the correct forum to post in

I have AVG free Anti Virus installed on my PC and it runs as a scheduled task at 1.00 am every morning. I check the results when I get up in the morning. On the 7th Feb AVG froze overnight. I could not do anything except reboot the computer. The same happened on the 8th Feb.

I uninstalled AVG and installed Avira Anti Vir Personal. This ran 2 days running and found no detections. However, on the 3 day this froze as well. On the advice of a colleague I downloaded, and installed AVG Free Anti Rootkit. This completed a scan but found nothing. I then did the same with Malware bytes Anti-Malware and this scan completed with 2 items found that I removed. I then reinstalled AVG Free Anti Virus and this froze again.

Next, I tried Avast and this also froze my PC. Finally, I tried PC Tools Anti Virus 5 Free and this froze my PC as well.

All other software on my PC seems to be running OK but I have been unable to complete an Anti Virus scan on my PC for 9 days and havenít a clue what is causing the problem Ė any ideas.

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Re: Computer Freezes on Virus Scan

Post by Doctor Inferno on 19th February 2009, 8:43 am

Not a malware issue.
And that's the bottom line, cause Belahzur said so. :whistle:

Don't move back please. LMBO or ROFL


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Re: Computer Freezes on Virus Scan

Post by g.powers on 19th February 2009, 10:12 am

Don't need a HJT log.

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Re: Computer Freezes on Virus Scan

Post by Belahzur on 19th February 2009, 2:02 pm

This should fix the error.

Press Start > Run.
Type in both of these command one line at a time.

msiexec /unregister
msiexec /regserver


Note the spaces between the c and /
Press enter.


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Re: Computer Freezes on Virus Scan

Post by g.powers on 19th February 2009, 2:34 pm

That worked Smile Thanks very much

What about my original problem? I posted in the hardware forum as you suggested but was moved back here by an Administrator.

My PC is still freezing on virus scans but on other things as well now. E.G. I was playing a music CD this morning and about 8 tracks in my PC just froze. Another was last night - I was playing a backgammon game that I have had for a number of years and it just froze - never happened before. I don't know what is causing this but I really need some help to find out.

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Re: Computer Freezes on Virus Scan

Post by Doctor Inferno on 20th February 2009, 5:01 am

I was so confused when I read my post. :crazy: LMBO or ROFL


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Re: Computer Freezes on Virus Scan

Post by g.powers on 20th February 2009, 4:06 pm

I am also confused now. Can you help me any more with my problem?

By the way the message above "Don't need a HJT log" at 10.12 am yesterday was not posted by me

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Re: Computer Freezes on Virus Scan

Post by Belahzur on 20th February 2009, 4:09 pm

Sorry, I edited the posts.

This isn't malware, it's most likely a hardware issue.
Graphics card maybe.


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Re: Computer Freezes on Virus Scan

Post by g.powers on 20th February 2009, 4:21 pm

So what do I do next? I've already posted in the hardware forum and have been moved back here

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