My computer will spike to 100% CPU Usage for no reason!

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My computer will spike to 100% CPU Usage for no reason!

Post by Joey Jiggles on 11th February 2009, 5:38 pm

My computer here at work is sooo slow. I don't know what happened. It will spike to 100% usage when barely anything is going on! Can you help?


Thank you

oh and i have windows 2000 professional

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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Digitalocksmith on 12th February 2009, 3:53 am

Can you run HJT and then post me a HiJackThis log please!


Regards



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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Joey Jiggles on 12th February 2009, 9:03 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:09:32 PM, on 2/12/2009
Platform: Windows 2000 SP3 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton Internet Security\comHost.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\netdde.exe
C:\WINNT\System32\msdtc.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINNT\System32\NMSSvc.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINNT\System32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\WINNT\System32\locator.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINNT\TPPALDR.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\tppnttry.exe
C:\Program Files\Common Files\AOL\1136479617\ee\AOLSoftware.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINNT\system32\internat.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Real\Update_OB\RealOneMessageCenter.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINNT\system32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\SDSS\ScanApp\ScanApp.exe
C:\Documents and Settings\Joe Gallo\Desktop\hijackgpthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton Internet Security 2006 - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [TPP Auto Loader] C:\WINNT\TPPALDR.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1136479617\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] "C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe"
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort10reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\ereg.exe" -r "C:\Documents and Settings\All Users\Application Data\ScanSoft\PaperPort\10\Config\Ereg\ereg.ini"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [Internat.exe] internat.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-US [You must be registered and logged in to see this link.]
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.13.1.3\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKUS\.DEFAULT\..\Run: [internat.exe] internat.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-US\local\search.html
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - [You must be registered and logged in to see this link.]
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - [You must be registered and logged in to see this link.]
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: Adobe Active File Monitor (AdobeActiveFileMonitor) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
O23 - Service: ASF Agent (ASFAgent) - Intel Corporation - C:\Program Files\Intel\ASF Agent\ASFAgent.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - AHEAD Software - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Microsoft NetWork FireWall Services - Unknown owner - NetServices.exe (file missing)
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINNT\System32\NMSSvc.exe
O23 - Service: NNServ - Unknown owner - C:\Program Files\NewDotNet\nnrun.exe (file missing)
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Photoshop Elements Device Connect (PhotoshopElementsDeviceConnect) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 12196 bytes

Joey Jiggles
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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Belahzur on 12th February 2009, 9:16 pm

Hello.
I am moving this to malware removal, there is signs of a malware infection here.

I see you have Viewpoint Manager, this is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". Read this article: [You must be registered and logged in to see this link.]

Additional info: [You must be registered and logged in to see this link.]

I suggest you remove the program now.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs if present.

  • Viewpoint
  • Viewpoint Manager
  • Viewpoint Media Player
  • Viewpoint Toolbar

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.8.0\ViewBarBHO.dll
    O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
    O4 - HKCU\..\Run: [Internat.exe] internat.exe
    O4 - HKUS\.DEFAULT\..\Run: [internat.exe] internat.exe (User 'Default user')
    O23 - Service: Microsoft NetWork FireWall Services - Unknown owner - NetServices.exe (file missing)
    O23 - Service: NNServ - Unknown owner - C:\Program Files\NewDotNet\nnrun.exe (file missing)
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Joey Jiggles on 26th February 2009, 3:50 pm

Malwarebytes' Anti-Malware 1.31
Database version: 1568
Windows 5.0.2195 Service Pack 3

2/26/2009 10:56:47 AM
mbam-log-2009-02-26 (10-56-47).txt

Scan type: Quick Scan
Objects scanned: 55534
Time elapsed: 7 minute(s), 53 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Joey Jiggles
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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Belahzur on 26th February 2009, 4:57 pm


  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run
  • When complete, DDS.txt will open.
  • Save the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Joey Jiggles on 2nd March 2009, 8:48 pm

DDS (Ver_09-02-01.01) - NTFSx86
Run by Joe Gallo at 15:54:33.09 on Mon 03/02/2009
Internet Explorer: 6.0.2800.1106
Microsoft Windows 2000 Professional 5.0.2195.3.1252.1.1033.18.511.176 [GMT -5:00]


============== Running Processes ===============

C:\WINNT\System32\wltrysvc.exe
C:\WINNT\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Norton Internet Security\comHost.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\netdde.exe
C:\WINNT\System32\msdtc.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\locator.exe
C:\WINNT\System32\rsvp.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\mspmspsv.exe
C:\Program Files\Intel\ASF Agent\ASFAgent.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINNT\TPPALDR.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\AOL\1136479617\ee\AOLSoftware.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\WINNT\system32\wltray.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Dynex G USB Network Adapter\DynexWCUI.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Joe Gallo\Desktop\dds.pif

============== Pseudo HJT Report ===============

uStart Page = [You must be registered and logged in to see this link.]
uDefault_Page_URL = [You must be registered and logged in to see this link.]
uSearch Bar = [You must be registered and logged in to see this link.]
uURLSearchHooks: AOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol\aol toolbar 2.0\aoltb.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: AOL Toolbar Launcher: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 2.0\aoltb.dll
BHO: CNisExtBho Class: {9ecb9560-04f9-4bbc-943d-298ddf1699e1} - c:\program files\common files\symantec shared\adblocking\NISShExt.dll
BHO: CNavExtBho Class: {a8f38d8d-e480-4d52-b7a2-731bb6995fdd} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar3.dll
TB: Norton Internet Security 2006: {0b53eac3-8d69-4b9e-9b19-a37c9a5676a7} - c:\program files\common files\symantec shared\adblocking\NISShExt.dll
TB: Norton AntiVirus: {c4069e3a-68f1-403e-b40e-20066696354b} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar3.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 2.0\aoltb.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {4982D40A-C53B-4615-B15B-B5B5E98D167C} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\winnt\system32\Shdocvw.dll
EB: Media Band: {32683183-48a0-441b-a342-7c2a440a9478} - %SystemRoot%\System32\browseui.dll
uRun: [Aim6] "c:\program files\common files\aol\launch\AOLLaunch.exe" /d locale=en-US [You must be registered and logged in to see this link.]
uRun: [PlaxoUpdate] c:\program files\plaxo\2.13.1.3\PlaxoHelper.exe -a
uRun: [AIM] c:\program files\aim\aim.exe -cnetwait.odl
uRunOnce: [FlashPlayerUpdate] c:\winnt\system32\macromed\flash\FlashUtil9f.exe
mRun: [Synchronization Manager] mobsync.exe /logon
mRun: [POINTER] point32.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [TPP Auto Loader] c:\winnt\TPPALDR.EXE
mRun: [NeroFilterCheck] c:\winnt\system32\NeroCheck.exe
mRun: [InCD] c:\program files\ahead\incd\InCD.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [HostManager] c:\program files\common files\aol\1136479617\ee\AOLSoftware.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [SSC_UserPrompt] "c:\program files\common files\symantec shared\security center\UsrPrmpt.exe"
mRun: [IPHSend] c:\program files\common files\aol\iphsend\IPHSend.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [PaperPort PTD] "c:\program files\scansoft\paperport\pptd40nt.exe"
mRun: [IndexSearch] "c:\program files\scansoft\paperport\IndexSearch.exe"
mRun: [PPort10reminder] "c:\program files\scansoft\paperport\ereg\ereg.exe" -r "c:\documents and settings\all users\application data\scansoft\paperport\10\config\ereg\ereg.ini"
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [Broadcom Wireless Manager] c:\winnt\system32\wltray.exe
dRunOnce: [^SetupICWDesktop] c:\program files\internet explorer\connection wizard\icwconn1.exe /desktop
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\dynexw~1.lnk - c:\program files\dynex g usb network adapter\DynexWCUI.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
IE: &AOL Toolbar Search - c:\program files\aol\aol toolbar 2.0\resources\en-us\local\search.html
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {3369AF0D-62E9-4bda-8103-B4C75499B578} - {DE9C389F-3316-41A7-809B-AA305ED9D922} - c:\program files\aol\aol toolbar 2.0\aoltb.dll
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\winnt\system32\Shdocvw.dll
DPF: DirectAnimation Java Classes - [You must be registered and logged in to see this link.]
DPF: Microsoft XML Parser for Java - [You must be registered and logged in to see this link.]
DPF: {31564D57-0000-0010-8000-00AA00389B71} - [You must be registered and logged in to see this link.]
DPF: {32564D57-0000-0010-8000-00AA00389B71} - [You must be registered and logged in to see this link.]
DPF: {33564D57-0000-0010-8000-00AA00389B71} - [You must be registered and logged in to see this link.]
DPF: {41564D57-9980-0010-8000-00AA00389B71} - [You must be registered and logged in to see this link.]
DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} - [You must be registered and logged in to see this link.]
DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} - [You must be registered and logged in to see this link.]
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - [You must be registered and logged in to see this link.]
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL

============= SERVICES / DRIVERS ===============

R0 fasttrak;fasttrak;c:\winnt\system32\drivers\Fasttrak.sys [2002-8-8 64418]
R0 mraid2k;mraid2k;c:\winnt\system32\drivers\MRAID2K.SYS [2002-8-8 17258]
R1 SAVRTPEL;SAVRTPEL;c:\program files\norton internet security\norton antivirus\Savrtpel.sys [2005-12-19 54968]
R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-20 98304]
R2 ASFAgent;ASF Agent;c:\program files\intel\asf agent\ASFAgent.exe [2002-8-7 221184]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCEVTMGR.EXE [2008-12-4 191848]
R2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\CCPROXY.EXE [2008-12-4 202344]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSETMGR.EXE [2008-12-4 169320]
R2 navapsvc;Norton AntiVirus Auto-Protect Service;c:\program files\norton internet security\norton antivirus\NAVAPSVC.EXE [2008-12-4 139888]
R2 NetAlrt;NetAlrt;c:\winnt\system32\drivers\Netalrt.sys [2002-5-7 39680]
R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-20 118784]
R2 PlatAlrt;PlatAlrt;c:\winnt\system32\drivers\platalrt.sys [2002-5-7 23744]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2008-12-4 1251720]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-2-25 101936]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090225.021\NAVENG.Sys [2009-2-25 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090225.021\NavEx15.Sys [2009-2-25 876144]
R3 NdisWDM;Dynex Wireless G USB Network Adapter Service;c:\winnt\system32\drivers\NdisWDM.sys [2009-3-2 198144]
R3 SAVRT;SAVRT;c:\program files\norton internet security\norton antivirus\savrt.sys [2005-12-19 337592]
R3 usbhub20;USB 2.0 Root Hub Support;c:\winnt\system32\drivers\usbhub20.sys [1980-1-1 49392]
S1 SASDIFSV;SASDIFSV;\??\h:\superantispyware\sasdifsv.sys --> h:\superantispyware\SASDIFSV.SYS [?]
S1 SASKUTIL;SASKUTIL;\??\h:\superantispyware\saskutil.sys --> h:\superantispyware\SASKUTIL.sys [?]
S3 EL90BC;3Com EtherLink XL B/C Adapter Driver;c:\winnt\system32\drivers\EL90XBC5.SYS [1999-10-23 61712]
S3 GoogleDesktopManager-061008-081103;Google Desktop Manager 5.7.806.10245;c:\program files\google\google desktop search\GoogleDesktop.exe [2006-12-14 29744]
S3 SASENUM;SASENUM;\??\h:\superantispyware\sasenum.sys --> h:\superantispyware\SASENUM.SYS [?]
S3 SAVScan;Symantec AVScan;c:\program files\norton internet security\norton antivirus\SAVScan.exe [2005-12-19 198416]
S3 TPP300;USB Storage Adapter V3 (TPP);c:\winnt\system32\drivers\tpp300.sys [2004-8-4 33669]
S4 Microsoft NetWork FireWall Services;Microsoft NetWork FireWall Services;NetServices.exe --> NetServices.exe [?]
S4 NNServ;NNServ;"c:\program files\newdotnet\nnrun.exe" "c:\program files\newdotnet\nncore.dll" servicestart --> c:\program files\newdotnet\nnrun.exe [?]

=============== Created Last 30 ================

2009-03-02 15:54 16,384 a------t c:\winnt\system32\Perflib_Perfdata_904.dat
2009-03-02 14:20 --d----- c:\program files\Dynex G USB Network Adapter
2009-02-26 11:44 16,384 a------t c:\winnt\system32\Perflib_Perfdata_cfc.dat
2009-02-11 09:02 16,384 a------t c:\winnt\system32\Perflib_Perfdata_7d0.dat

==================== Find3M ====================

2009-02-12 12:38 384 a------- c:\program files\Shortcut to Adobe.lnk
2009-01-06 00:34 124,464 a------- c:\winnt\system32\drivers\SYMEVENT.SYS
2009-01-06 00:34 60,808 a------- c:\winnt\system32\S32EVNT1.DLL
2009-01-06 00:34 10,635 a------- c:\winnt\system32\drivers\SYMEVENT.CAT
2009-01-06 00:34 806 a------- c:\winnt\system32\drivers\SYMEVENT.INF
2008-12-08 13:54 2,678 a------- c:\winnt\java\packages\data\EEXRPZ53.DAT
2008-12-08 13:54 2,678 a------- c:\winnt\java\packages\data\CUM17PB9.DAT
2002-08-08 15:36 21,952 a---h--- c:\program files\FOLDER.HTT
2002-08-08 15:36 271 a---h--- c:\program files\DESKTOP.INI
2002-07-24 14:00 32,528 a------- c:\winnt\inf\WBFIRDMA.SYS
2001-10-05 10:53 21,866 a------- c:\program files\common files\tppupd2k.dll

============= FINISH: 15:54:54.65 ===============

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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Belahzur on 2nd March 2009, 9:38 pm

Now open a new notepad file.
Input this into the notepad file:

@echo off
sc config "NNServ" start= disabled
sc stop "NNServ"
sc delete "NNServ"
del fix.bat
exit

Save this as fix.bat, save it to your desktop.
Double click fix.bat and the black cmd window will open and close, this is normal.

How is the machine running now?


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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Joey Jiggles on 3rd March 2009, 5:01 pm

it still spikes to 100%! and constantly slowing down and speeding up (7, 2 8, 44, 74, 75, 86, 88, 33, 90, 100, 13%, etc.). It just keeps doing this. I don't understand.

C: Drive has Used: 11. 4 GB
Free Space: 63.0 GB

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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Belahzur on 3rd March 2009, 6:11 pm

Hello.
Okay, this is no longer a malware problem, but I'm suspecting it's more a software/hardware problem.

I see you have Symantec on the system, Symantec/Norton are big products because they come with antivirus/antispyware/firewall all in one, and this hogs the systems resources.

Second, SuperAntiSpyware has been installed on the system, but it's running from a removable drive (drive H:\), is SAS still installed or did you uninstall it?

Now open a new notepad file.
Input this into the notepad file:

@echo off
sc config "Microsoft NetWork FireWall Services" start= disabled
sc stop "Microsoft NetWork FireWall Services"
sc delete "Microsoft NetWork FireWall Services"
del fix.bat
exit

Save this as fix.bat, save it to your desktop.
Double click fix.bat and the black cmd window will open and close, this is normal.

If you want to tidy the machine up, and remove Symantec and SAS together and see if the system picks up in terms of perfomance.


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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Joey Jiggles on 3rd March 2009, 6:32 pm

NOTE: ok, i have NOT done what you have just instructed me to do YET

yeah, i thought it was a software/hardware problem... but it will eventually hit 100% and the internet stops working and it will stay there and i cant connect. So now I am on a different computer and am restarting that comp. and going to do now what you instructed me to do. How do i get rid of the superanit and SAS? I will do whatever it takes to free this comp up. VERY important for work!

Thank you

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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Belahzur on 3rd March 2009, 6:34 pm

Note:
After removing protection programs, you won't be protected, so talk to me through this different machine your own and we'll see what happens.
Lets get an uninstall list first.

  • Open HijackThis
  • Click "Open the Misc Tools section"
  • Click "Open Uninstall Manager"
  • Click "Save List..." (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.


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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Joey Jiggles on 3rd March 2009, 6:39 pm

ok but should i do.. this first???

Now open a new notepad file.
Input this into the notepad file:


@echo off
sc config "Microsoft NetWork FireWall Services" start= disabled
sc stop "Microsoft NetWork FireWall Services"
sc delete "Microsoft NetWork FireWall Services"
del fix.bat
exit



Save this as fix.bat, save it to your desktop.
Double click fix.bat and the black cmd window will open and close, this is normal.

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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Joey Jiggles on 3rd March 2009, 6:43 pm

"I don't know how much time we will have before i lost my internet connection!"

Adobe Acrobat 5.0
Adobe Download Manager 1.2 (Remove Only)
Adobe Flash Player ActiveX
Adobe Photoshop Elements 3.0
Adobe Reader 6.0.1
AnswerWorks Runtime
AOL Instant Messenger
AOL Toolbar 2.0
AOL Uninstaller (Choose which Products to Remove)
ATI Control Panel
ATI Display Driver
AutoCAD 2002
AutoCAD 2004
AutoCAD Express Tools Volumes 1-9
Autodesk Express Viewer
Belarc Advisor 7.2
CC_ccProxyExt
ccCommon
ccPxyCore
CoffeeCup HTML Editor 2007
Complete Serenity 1024x768
DivX
Dynex Wireless G USB Network Adapter Setup
Google Desktop
Google Toolbar for Internet Explorer
HijackThis 2.0.2
hp deskjet 6122 series
HP Document Viewer 6.0
HP Imaging Device Functions 6.0
HP Photosmart Essential
HP Photosmart Premier Software 6.0
hp print screen utility
HP Scanjet 8300 Document ISIS/TWAIN
HP Scanjet 8300 Series Specialized Document Scanning
HP Scanjet Scanner Drivers 6.0
HP Smart Document Scan Software
HP Software Update
HP Solution Center and Imaging Support Tools 6.0
HydraVision
InCD
Intel(R) PRO Ethernet Adapter and Software
Intel(R) PROSet II
Intel® Pro Alerting Agent, Version 3.2.0
Intel® PRO Network Adapters WMI Provider (2.0)
Kofax TWAIN Data Source
Kofax VRS 4.00 Service Pack 1
LiveUpdate 3.0 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Magic Waterfall Screensaver
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft Data Access Components KB870669
Microsoft IntelliPoint
Microsoft Internet Explorer 6 SP1
Microsoft VGX Q833989
MSRedist
Nero OEM
Norton AntiSpam
Norton AntiSpam
Norton AntiVirus 2006
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security 2006 (Symantec Corporation)
Norton Protection Center
Norton WMI Update
Norton WMI Update
Plaxo Toolbar for Outlook (with AIM Enhancements)
QuickTime
Readiris Pro 10
RealPlayer
Roxio Easy DVD Copy 2
ScanSoft PaperPort 10
Shockwave
SPBBC
TPP Storage Driver Installation
USB Storage Adapter (TPP)
USB Storage Adapter V2 (TPP)
USB Storage Adapter V3 (TPP)
User's Guides
Volo View Express
VRS 4.00 HP 8300 OEM Update
Windows 2000 Hotfix - KB823559
Windows 2000 Hotfix - KB824105
Windows 2000 Hotfix - KB828749
Windows 2000 Hotfix - KB835732
Windows 2000 Hotfix - KB840987
Windows 2000 Hotfix - KB841356
Windows 2000 Hotfix - KB841872
Windows 2000 Hotfix - KB842526
Windows 2000 Hotfix - KB842773
Windows 2000 Hotfix - KB873339
Windows 2000 Hotfix - KB883939
Windows 2000 Hotfix - KB888113
Windows 2000 Hotfix - KB893066
Windows 2000 Hotfix - KB896422
Windows 2000 Hotfix - KB897715
Windows 2000 Hotfix (Pre-SP4) [See q323172 for more information]
Windows 2000 Hotfix (Pre-SP4) [See Q326830 for more information]
Windows 2000 Hotfix (Pre-SP4) [See Q326886 for more information]
Windows 2000 Hotfix (Pre-SP4) [See Q329834 for more information]
Windows 2000 Hotfix (Pre-SP4) Q810833
Windows 2000 Hotfix (SP4) Q814033
Windows Installer 3.1 (KB893803)
Windows Media Player system update (9 Series)
WinZip

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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Belahzur on 3rd March 2009, 6:57 pm

Hello.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs if present.

    LiveUpdate 3.0 (Symantec Corporation)
    LiveUpdate Notice (Symantec Corporation)
    Norton AntiSpam
    Norton AntiSpam
    Norton AntiVirus 2006
    Norton Internet Security
    Norton Internet Security
    Norton Internet Security
    Norton Internet Security
    Norton Internet Security
    Norton Internet Security 2006 (Symantec Corporation)
    Norton Protection Center
    Norton WMI Update
    Norton WMI Update

See if speed is any different once these are gone.


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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Joey Jiggles on 3rd March 2009, 7:48 pm

ok.. I uninstalled Liveupdate 3.0 (Symantec Corporation) and Norton Internet Security 2006 (Symantec Corporation.. but it wouldn't let me delete LiveUpdate Notice because "other programs wouldn't be able to run on it" AND EVERYTHING else didn't show up for me to be able to uninstall them

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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Belahzur on 3rd March 2009, 7:54 pm

Okay, download the Norton removal tool from here:
[You must be registered and logged in to see this link.]

Select which product you had installed and use that version.


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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Joey Jiggles on 3rd March 2009, 8:07 pm

ok, I haven't done that yet..

but when I uninstalled the Norton it took a good amount of time to uninstall.. would that be the same thing as what you want me to use? or continue to use that I want? also, what did I have 2006?

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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Belahzur on 3rd March 2009, 8:09 pm

I'd guess 2005 or 2006.
Is there any noticeable difference in speed once Norton was removed?


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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Joey Jiggles on 3rd March 2009, 8:38 pm

now the computer is stuck at 100% when I turn it on! :-(

i have this Dynex G USB adaptor for my internet. I am using it on the same computer I am using now. It runs fine here, but I am having issues on the one that we are working on.

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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Belahzur on 3rd March 2009, 8:47 pm

Hmm.
How much RAM does this machine have?


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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Joey Jiggles on 3rd March 2009, 8:49 pm

im not sure.. how do i check that?

also, the computer never restarts.. it acts like it is going to then everything disappears and its just the mouse icon and background.. then i have physically hold the button down and turn it off

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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Belahzur on 3rd March 2009, 9:06 pm

Hmm.
If the machine can run long enough, there is a very small program that gives info of the machines hardware.

Download CPU-ID from here:
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Extract it and run it.
Choose the memory option.
What does it say in the "size" box?


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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Joey Jiggles on 3rd March 2009, 9:13 pm

Size: 512 MBytes

also, i ran the norton removal.. The comp now hovers anywhere between 4-10%.. sometimes it will spike to 60 and hit 100% but only for a sec.. when I open a program like to scan something.. it freaks out a little and will hover around 70-100 but then settle back down..

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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Joey Jiggles on 3rd March 2009, 9:43 pm

ok.. i have figured out a problem.. and hopefully you would have an answer to..

when my boss runs the scanner.. this computer will peak to 100% and stay there.. and i lose an internet connection and i have to restart the comp to get it working again. Any help?

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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Belahzur on 3rd March 2009, 10:29 pm

Well we got it down to 4-10%, meaning Norton was the problem. We'll install a MUCH smaller AV now.

"Size: 512 MBytes"

Anymore lack in speed can be blamed on that, nowadays, if you want that runs like brand new, you need atleast 1gb of RAM.
=======

1) [You must be registered and logged in to see this link.]
-Free anti-virus software for Windows.
-Detects and removes more than 50,000 viruses. Free support.

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts.


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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Joey Jiggles on 3rd March 2009, 10:37 pm

ok.. so where are we going with this? I should install this anti virus? and is there a way to get/buy more RAM?

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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Belahzur on 3rd March 2009, 10:40 pm

Yes, install the AV from the link above.
Avira is a good program, I use it myself.

I buy all my computer parts I need from Play.com, they are a good company.


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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Joey Jiggles on 4th March 2009, 12:05 am

ok.. last 2 questions.. 1) Is buying RAM going to solve my problem w CPU usage sticking at 100% when running the scanner?? 2) how much RAM should I buy?

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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Belahzur on 4th March 2009, 12:16 am

Well right now, 512mb, I'm guessing there is 2 256mb RAM sticks?
I'd buy 2 1gb sticks, but before, I'd post in our hardware section because some RAM is not always compatible with certain motherboards, so Doctor will know more in this area.


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Re: My computer will spike to 100% CPU Usage for no reason!

Post by Joey Jiggles on 4th March 2009, 12:25 am

great thank you so much for your help and honesty! Open Grin

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