VIRUS PLEASE HELPP!!

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Solved VIRUS PLEASE HELPP!!

Post by ginobwoy on Tue Feb 10, 2009 4:42 pm

Can you please help me i have a virus on my computer and i am not sure what it is but..
I know that my virus scanners are not Finding them. I use AVG and i have also tried Malwarebytes. Can you please help me in this situation. Thank you!

This is my HiJackThis Log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:19:07 PM, on 2/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
C:\PROGRA~1\VCOM\SYSTEM~1\mxtask.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVG7\avgw.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Spencer\Local Settings\Temporary Internet Files\Content.IE5\0CDMVGJ4\hijackgpthis[1].exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Program Files\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [LVCOMS] C:\WINDOWS\system32\LVCOMS.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Redemption] "\redemption.exe" /STARTUP
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Windows Live Search - [You must be registered and logged in to see this link.] Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - [You must be registered and logged in to see this link.]
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O8 - Extra context menu item: Open in new background tab - [You must be registered and logged in to see this link.] Files\Windows Live Toolbar\Components\en-ca\msntabres.dll.mui/229?0afab6b9e3664d89a8b04557df03b0f9
O8 - Extra context menu item: Open in new foreground tab - [You must be registered and logged in to see this link.] Files\Windows Live Toolbar\Components\en-ca\msntabres.dll.mui/230?0afab6b9e3664d89a8b04557df03b0f9
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {5F5F9FB8-878E-4455-95E0-F64B2314288A} (ijjiPlugin2 Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - [You must be registered and logged in to see this link.]
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: SystemSuite Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe

--
End of file - 4889 bytes

ginobwoy
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Solved Re: VIRUS PLEASE HELPP!!

Post by Belahzur on Tue Feb 10, 2009 5:00 pm

Log looks okay.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run
  • When complete, DDS.txt will open.
  • Save the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.


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Solved Re: VIRUS PLEASE HELPP!!

Post by ginobwoy on Tue Feb 10, 2009 5:19 pm

ok.. that other post was also mine ... Sorry for the Double Post.
here is the DDS.txt


DDS (Ver_09-02-01.01) - NTFSx86
Run by Spencer at 17:18:20.82 on Tue 02/10/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.146 [GMT -5:00]

AV: AVG 7.5.552 *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
C:\PROGRA~1\VCOM\SYSTEM~1\mxtask.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVG7\avgw.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Spencer\Local Settings\Temporary Internet Files\Content.IE5\WER0O2WF\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = [You must be registered and logged in to see this link.]
uSearch Page = [You must be registered and logged in to see this link.]
uSearch Bar = [You must be registered and logged in to see this link.]
mDefault_Search_URL = [You must be registered and logged in to see this link.]
mSearch Page = [You must be registered and logged in to see this link.]
mStart Page = [You must be registered and logged in to see this link.]
mSearchAssistant = [You must be registered and logged in to see this link.]
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: NoExplorer - No File
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
uRun: [MsnMsgr] "c:\program files\msn messenger\MsnMsgr.Exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AVG7_CC] c:\progra~1\grisoft\avg7\avgcc.exe /STARTUP
mRun: [Easy-PrintToolBox] c:\program files\canon\easy-printtoolbox\BJPSMAIN.EXE /logon
mRun: [LVCOMS] c:\windows\system32\LVCOMS.EXE
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Redemption] "\redemption.exe" /STARTUP
dRun: [AVG7_Run] c:\progra~1\grisoft\avg7\avgw.exe /RUNONCE
StartupFolder: c:\documents and settings\spencer\start menu\programs\startup\PowerReg Scheduler.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
uPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - [You must be registered and logged in to see this link.]
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: Open in new background tab - c:\program files\windows live toolbar\components\en-ca\msntabres.dll.mui/229?0afab6b9e3664d89a8b04557df03b0f9
IE: Open in new foreground tab - c:\program files\windows live toolbar\components\en-ca\msntabres.dll.mui/230?0afab6b9e3664d89a8b04557df03b0f9
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - [You must be registered and logged in to see this link.]
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - [You must be registered and logged in to see this link.]
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - [You must be registered and logged in to see this link.]
DPF: {5F5F9FB8-878E-4455-95E0-F64B2314288A} - [You must be registered and logged in to see this link.]
DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} - [You must be registered and logged in to see this link.]
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - [You must be registered and logged in to see this link.]
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
LSA: Notification Packages = scecli scecli

============= SERVICES / DRIVERS ===============

R1 Avg7Core;AVG7 Kernel;c:\windows\system32\drivers\avg7core.sys [2007-5-11 821856]
R1 Avg7RsW;AVG7 Wrap Driver;c:\windows\system32\drivers\avg7rsw.sys [2007-5-11 4224]
R1 Avg7RsXP;AVG7 Resident Driver XP;c:\windows\system32\drivers\avg7rsxp.sys [2007-5-11 27776]
R1 AvgClean;AVG7 Clean Driver;c:\windows\system32\drivers\avgclean.sys [2007-5-11 10760]
R2 Avg7Alrt;AVG7 Alert Manager Server;c:\progra~1\grisoft\avg7\avgamsvr.exe [2007-5-11 418816]
R2 Avg7UpdSvc;AVG7 Update Service;c:\progra~1\grisoft\avg7\avgupsvc.exe [2007-5-11 49664]
R2 AVGEMS;AVG E-mail Scanner;c:\progra~1\grisoft\avg7\avgemc.exe [2007-5-11 406528]
R2 AvgTdi;AVG Network Redirector;c:\windows\system32\drivers\avgtdi.sys [2007-5-11 4960]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-1-3 38496]
S3 NtApm;NT Apm/Legacy Interface Driver;c:\windows\system32\drivers\NtApm.sys [2007-5-8 9344]

=============== Created Last 30 ================


==================== Find3M ====================

2009-01-19 20:58 17,928 a------- c:\docume~1\spencer\applic~1\GDIPFONTCACHEV1.DAT

============= FINISH: 17:19:24.08 ===============

ginobwoy
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Solved Re: VIRUS PLEASE HELPP!!

Post by Belahzur on Tue Feb 10, 2009 6:02 pm

Not seeing any malware from here.
Just fix this registry item.


  • Now open a new notepad file.
  • Input this into the notepad file:

    Windows Registry Editor Version 5.00

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer]
    "ForceClassicControlPanel"=-

  • Save this as fix.reg, save it to your desktop.
  • Double click fix.reg to run it.
  • Select yes to the registry merge prompt.


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Solved Re: VIRUS PLEASE HELPP!!

Post by ginobwoy on Tue Feb 10, 2009 6:08 pm

It's not working, but are you sure there are no viruses? My dad's e-mail and eBay account passwords have been changed without his knowlage. Do you know what would cause that?

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Solved Re: VIRUS PLEASE HELPP!!

Post by Belahzur on Tue Feb 10, 2009 6:11 pm

Are you putting Windows Registry Editor Version 5.00 as the top line?

His passwords could be phished if he entered his details into a fake that looked real.


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Solved Re: VIRUS PLEASE HELPP!!

Post by ginobwoy on Tue Feb 10, 2009 6:14 pm

OK It's working now.

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Solved Re: VIRUS PLEASE HELPP!!

Post by Belahzur on Tue Feb 10, 2009 6:18 pm

Download [You must be registered and logged in to see this link.]

  • Double-click ATF-Cleaner.exe to run the program.
  • Click Select All found at the bottom of the list.
  • Click the Empty Selected button.
If you use Firefox browser, do this also:

  • Click Firefox at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser, do this also:

  • Click Opera at the top and choose Select All from the list.
  • Click the Empty Selected button.
  • NOTE : If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

How is the machine running?


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Solved Re: VIRUS PLEASE HELPP!!

Post by ginobwoy on Tue Feb 10, 2009 6:24 pm

Fine Thanks again.

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Solved Re: VIRUS PLEASE HELPP!!

Post by Doctor Inferno on Sun Jul 05, 2009 11:22 pm

Since this issue has been addressed, a "solved" tag will be added and this topic will be closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a [You must be registered and logged in to see this link.] for your questions.


Please be a GeekPolice fan on [You must be registered and logged in to see this link.]



Have we helped you? [You must be registered and logged in to see this link.] | Doctor by day, ninja by night.

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Solved Re: VIRUS PLEASE HELPP!!

Post by Doctor Inferno on Sun Jul 05, 2009 11:23 pm

Since this issue has been addressed, a "solved" tag will be added and this topic will be closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a [You must be registered and logged in to see this link.] for your questions.


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