Unable to install Kaspersky

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Solved Re: Unable to install Kaspersky

Post by coolnitin on Tue Feb 10, 2009 7:26 pm

I did that and message came:
Windows IP configuration
Successfully flushed the DNS resolver cache.

But Avira is not updating now too.

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Solved Re: Unable to install Kaspersky

Post by Belahzur on Tue Feb 10, 2009 7:35 pm

Okay, lets see if this makes any difference.

Please download the LSPfix from here: LSPFix
Unzip it to the Desktop (Important!!) and run it. Check the box that says "I know what I'm doing", and then click Finish to allow LSPfix to rebuild the LSP chain.


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Solved Re: Unable to install Kaspersky

Post by coolnitin on Tue Feb 10, 2009 8:29 pm

I did that exactly as mentioned, there were 3 files in "keep" portion:
1- mswsock.dll (Tcpip)
2- winrnr.dll (NTDS)
3- rsvpsp.dll (protocol handler)

and i click finish after checking the box of "I know what I'm doing" then it showed a message :

Repairs complete:
0 namespace provider entries removed
0 namespace provider entries renumbered
0 protocol provider entries removed
0 protocol provider entries renumbered

So I clicked OK button there, but again still having the same problem.

Should I put any file in "remove" section?

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Solved Re: Unable to install Kaspersky

Post by Belahzur on Tue Feb 10, 2009 8:31 pm

No, doing that will cause you to lose your internet access all together.
I'm out of ideas, so I'm gonna move this over to internet and networking forum.


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Solved Re: Unable to install Kaspersky

Post by coolnitin on Tue Feb 10, 2009 8:33 pm

Then where should I go now or will you provide further help here only?

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Solved Re: Unable to install Kaspersky

Post by Belahzur on Tue Feb 10, 2009 8:35 pm

I'll be watching over the topic still, but my colleagues may have other ideas I don't, I specialize more in malware removal than networking.


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Solved Re: Unable to install Kaspersky

Post by coolnitin on Tue Feb 10, 2009 8:57 pm

Thanks Belahzur, I dont have any such problems in formatting again but I want to solve this. So I need your suggestions.

And Belahzur if I want to learn something from you, then will you help me?
I mean the way you find out virus name and then tries to remove it. I want to learn this.

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Solved Re: Unable to install Kaspersky

Post by coolnitin on Wed Feb 11, 2009 5:00 am

Can anyone tell me, now what should I do?

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Solved Re: Unable to install Kaspersky

Post by Digitalocksmith on Wed Feb 11, 2009 11:33 am

You say your formating the drive and clean installing windows, yet when i look at your HJT log after the event your still infected.......something doesnt add up here!

Your either really good at contracting malware or your format install's are done the wrong way.

If you want to format correctly refer here:

http://www.cpusolutions.com/mm8004744CPU/HTML/Guides/Installing%20Windows%20XP%20after%20a%20Clean%20Format.htm

If you still cant install KS correctly then you have a bad file version of the software, or bad burn to disc if this is where you are installing from. (try mounting the image with power ISO or similar and install from there).

Buying a genuine version instead of downing cracked copies may also help if this is the case!


Regards



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