IE Hardlock - Overall Slow Internet Performance via Firefox

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Solved IE Hardlock - Overall Slow Internet Performance via Firefox

Post by roobert on 9th February 2009, 2:25 am

IE Hardlock when launching, must physical shut down PC. Unable to ctrl-alt-delete. Overall Slow Internet Performance via Firefox. Unable to update AVG or Ad-Aware. Thanks in advance for the help!


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:13:03 PM, on 2/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\RunDLL32.exe
C:\DOCUME~1\Roobert\LOCALS~1\Temp\clclean.0001
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\DOCUME~1\Roobert\LOCALS~1\Temp\mcinfo_1232606292.exe
C:\DOCUME~1\Roobert\LOCALS~1\Temp\mcinfo_1232606292.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\drivers\svchost.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Roobert\Desktop\hijackgpthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll (file missing)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - (no file)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\K-Lite Codec Pack\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [realteke] "C:\Documents and Settings\Roobert\Application Data\Google\cijwg16225165.exe" 2
O4 - HKLM\..\Run: [mcinfo_1232606292] C:\DOCUME~1\Roobert\LOCALS~1\Temp\mcinfo_1232606292.exe /insfin
O4 - HKLM\..\Run: [msci] C:\DOCUME~1\Roobert\LOCALS~1\Temp\mcinfo_1232606292.exe /insfin
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Windows Firewall] C:\WINDOWS\System32\drivers\svchost.exe
O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - [You must be registered and logged in to see this link.]
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - [You must be registered and logged in to see this link.]
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - [You must be registered and logged in to see this link.]
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - [You must be registered and logged in to see this link.]
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - [You must be registered and logged in to see this link.]
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ascsp0n5 - Advanced System Products, Inc. - (no file)
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 11381 bytes

roobert
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OS OS : Microsoft Windows XP Professional
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by Belahzur on 9th February 2009, 2:30 am

Hello.
Please disable Ad-Watch, as it may hinder the removal of some HijackThis entries. You can re-enable it after your computer is clean. See here to disable adwatch:
[You must be registered and logged in to see this link.]

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll (file missing)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - (no file)
    O4 - HKLM\..\Run: [realteke] "C:\Documents and Settings\Roobert\Application Data\Google\cijwg16225165.exe" 2
    O4 - HKLM\..\Run: [mcinfo_1232606292] C:\DOCUME~1\Roobert\LOCALS~1\Temp\mcinfo_1232606292.exe /insfin
    O4 - HKLM\..\Run: [msci] C:\DOCUME~1\Roobert\LOCALS~1\Temp\mcinfo_1232606292.exe /insfin
    O4 - HKCU\..\Run: [Windows Firewall] C:\WINDOWS\System32\drivers\svchost.exe
    O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll (file missing)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll (file missing)
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe (file missing)


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by roobert on 9th February 2009, 3:08 am

I removed all the actions in Hijack This and closed the program. I already had Malwarebytes installed but was never able to get it to run. I tried executing it again but it never loaded. I then tried to uninstall it but it just hung on the uninstall without making any progess. I then restarted the computer and it was unable to loading into XP. It will hang after the XP loading screen. all black with just the cursor, before the XP blue loading screen. (this occured 3 times) I am currently in Safe Mode w/ networking. Any advice?

roobert
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by Belahzur on 9th February 2009, 3:12 am

Hello.
Once we remove the rootkit, things will go back to normal and you will be able to boot normally again.

1. Please download The Avenger by Swandog46 to your Desktop
Link: [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.].

  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop
2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+CCrying


Files to delete:
C:\Documents and Settings\Roobert\Application Data\Google\cijwg16225165.exe
C:\WINDOWS\System32\drivers\svchost.exe

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.

  • Under "Input script here:", paste in the script from the quote box above.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
4. Please copy/paste the content of c:\avenger.txt into your reply.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by roobert on 9th February 2009, 3:28 am

//////////////////////////////////////////
Avenger Pre-Processor log
//////////////////////////////////////////


Logfile of The Avenger Version 2.0, (c) by Swandog46
[You must be registered and logged in to see this link.]

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "TDSSserv.sys" found!
ImagePath: \systemroot\system32\drivers\TDSSmqlt.sys
Driver disabled successfully.

Rootkit scan completed.


Error: could not open file "C:\Documents and Settings\Roobert\Application Data\Google\cijwg16225165.exe"
Deletion of file "C:\Documents and Settings\Roobert\Application Data\Google\cijwg16225165.exe" failed!
Status: 0xc000003a (STATUS_OBJECT_PATH_NOT_FOUND)
--> bad path / the parent directory does not exist

File "C:\WINDOWS\System32\drivers\svchost.exe" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

roobert
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by Belahzur on 9th February 2009, 3:31 am

One more time to knock this rootkit out.

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+CCrying


Drivers to delete:
TDSSserv.sys

Files to delete:
C:\WINDOWS\system32\drivers\TDSSmqlt.sys

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.

  • Under "Input script here:", paste in the script from the quote box above.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
4. Please copy/paste the content of c:\avenger.txt into your reply.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by roobert on 9th February 2009, 3:38 am

Logfile of The Avenger Version 2.0, (c) by Swandog46
[You must be registered and logged in to see this link.]

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

Driver "TDSSserv.sys" deleted successfully.
File "C:\WINDOWS\system32\drivers\TDSSmqlt.sys" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

roobert
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by Belahzur on 9th February 2009, 3:46 am

Hello.
The rootkit is dead now, MBAM will work along with all of your other programs.
Note: now the rootkit is gone and the files are uncovered, they will go crazy with alerts of trojans.

Give MBAM a run and remove everything found.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Posts Posts : 34918
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by roobert on 9th February 2009, 4:34 am

Thank you so much for helping me with this! I ran MBAM and it found and removed 15 issues. I can now update AVG and Ad-Aware.

THANKS!!!!

roobert
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by Belahzur on 9th February 2009, 2:31 pm

Lets have a look around to make sure we got it all.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run
  • When complete, DDS.txt will open.
  • Save the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by roobert on 10th February 2009, 6:56 am

DDS (Ver_09-02-01.01) - NTFSx86
Run by Roobert at 22:48:30.18 on Mon 02/09/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.349 [GMT -8:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Roobert\Desktop\jxpiinstall-6u11-fcs-bin-b90-windows-i586-25_nov_2008.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\MsiExec.exe
C:\WINDOWS\system32\MsiExec.exe
C:\WINDOWS\system32\MsiExec.exe
C:\Documents and Settings\Roobert\Desktop\dds.pif

============== Pseudo HJT Report ===============

uStart Page = about:blank
uSearch Bar =
uDefault_Page_URL = [You must be registered and logged in to see this link.]
uSearchMigratedDefaultURL = [You must be registered and logged in to see this link.]
mStart Page = [You must be registered and logged in to see this link.]
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = [You must be registered and logged in to see this link.]
uSearchURL,(Default) = [You must be registered and logged in to see this link.]
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\j2re1.4.2_03\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
uRun: [SetDefaultMIDI] MIDIDef.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: []
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\k-lite codec pack\quicktime\qttask.exe" -atboottime
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: musicmatch.com\online
DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} - [You must be registered and logged in to see this link.]
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - [You must be registered and logged in to see this link.]
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - [You must be registered and logged in to see this link.]
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - [You must be registered and logged in to see this link.]
DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} - [You must be registered and logged in to see this link.]
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - [You must be registered and logged in to see this link.]
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\roobert\applic~1\mozilla\firefox\profiles\vwqtop9w.default\
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\roobert\application data\mozilla\firefox\profiles\vwqtop9w.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp07076007.dll
FF - plugin: c:\program files\k-lite codec pack\quicktime\plugins\npqtplugin.dll
FF - plugin: c:\program files\k-lite codec pack\quicktime\plugins\npqtplugin2.dll
FF - plugin: c:\program files\k-lite codec pack\quicktime\plugins\npqtplugin3.dll
FF - plugin: c:\program files\k-lite codec pack\quicktime\plugins\npqtplugin4.dll
FF - plugin: c:\program files\k-lite codec pack\quicktime\plugins\npqtplugin5.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-1-24 64160]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-21 325128]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-1-21 27656]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-21 298264]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 950096]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R3 CLEDX;Team H2O CLEDX service;c:\windows\system32\drivers\cledx.sys [2008-2-16 33792]
S4 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\mcafee\siteadvisor\mcsacore.exe" --> c:\program files\mcafee\siteadvisor\McSACore.exe [?]

=============== Created Last 30 ================

2009-02-09 21:33 --d----- c:\program files\Windows Installer Clean Up
2009-02-09 21:33 --d----- c:\program files\MSECACHE
2009-02-08 23:44 0 a------- c:\windows\system32\RENB4.tmp
2009-02-08 23:44 0 a------- c:\windows\system32\RENB3.tmp
2009-02-08 23:44 0 a------- c:\windows\system32\RENAD.tmp
2009-02-08 23:44 0 a------- c:\windows\system32\RENAC.tmp
2009-02-08 23:44 0 a------- c:\windows\system32\RENAB.tmp
2009-02-08 23:43 0 a------- c:\windows\system32\RENA5.tmp
2009-02-08 23:43 0 a------- c:\windows\system32\RENA4.tmp
2009-02-08 23:43 0 a------- c:\windows\system32\RENA3.tmp
2009-02-08 23:43 0 a------- c:\windows\system32\REN9D.tmp
2009-02-08 23:43 0 a------- c:\windows\system32\REN9C.tmp
2009-02-08 23:43 0 a------- c:\windows\system32\REN9B.tmp
2009-02-08 23:43 0 a------- c:\windows\system32\REN94.tmp
2009-02-08 23:43 0 a------- c:\windows\system32\REN93.tmp
2009-02-08 23:43 0 a------- c:\windows\system32\REN92.tmp
2009-02-08 23:43 0 a------- c:\windows\system32\REN8B.tmp
2009-02-08 23:43 0 a------- c:\windows\system32\REN8A.tmp
2009-02-08 23:43 0 a------- c:\windows\system32\REN89.tmp
2009-02-08 23:42 0 a------- c:\windows\system32\REN84.tmp
2009-02-08 23:42 0 a------- c:\windows\system32\REN83.tmp
2009-02-08 23:42 0 a------- c:\windows\system32\REN82.tmp
2009-02-08 19:47 --d----- c:\docume~1\roobert\applic~1\Malwarebytes
2009-02-07 13:15 --d----- c:\documents and settings\roobert\.SunDownloadManager
2009-02-01 13:56 664 a------- c:\windows\system32\d3d9caps.dat
2009-01-24 19:01 54,160 a------- c:\windows\Sysvxd.exe
2009-01-24 16:16 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-24 16:16 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-24 16:16 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-24 16:16 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-01-24 15:36 --d----- C:\Lop SD
2009-01-24 12:22 15,688 a------- c:\windows\system32\lsdelete.exe
2009-01-24 10:54 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-01-24 10:54 -cd-h--- c:\docume~1\alluse~1\applic~1\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-01-24 10:53 --d----- c:\program files\Lavasoft
2009-01-21 23:37 --d-h--- C:\$AVG8.VAULT$
2009-01-21 22:43 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-01-21 22:43 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-01-21 22:43 --d----- c:\windows\system32\drivers\Avg
2009-01-21 22:43 --d----- c:\program files\AVG
2009-01-21 22:43 --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-01-21 22:31 --d----- c:\program files\CCleaner
2009-01-21 20:13 --d----- c:\docume~1\roobert\applic~1\Yahoo
2009-01-19 18:19 441 a------- c:\windows\system32\TDSSosvd.dat

==================== Find3M ====================

2009-02-07 13:17 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-24 15:47 4,184 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-01-04 15:23 368,640 a------- c:\windows\system32\ReWire.dll
2009-01-04 15:23 233,472 a------- c:\windows\system32\REX Shared Library.dll
2009-01-04 13:14 717,296 a------- c:\windows\system32\drivers\sptd.sys
2008-12-12 22:40 3,593,216 a------- c:\windows\system32\dllcache\mshtml.dll
2008-12-11 02:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2008-08-05 22:07 56,408 a------- c:\docume~1\roobert\applic~1\GDIPFONTCACHEV1.DAT
2008-02-08 16:12 87,608 a------- c:\docume~1\roobert\applic~1\inst.exe
2008-02-08 16:12 47,360 a------- c:\docume~1\roobert\applic~1\pcouffin.sys
2008-07-29 17:45 56 ---shr-- c:\windows\system32\0A3FCADE72.sys
2008-06-13 22:22 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008061320080614\index.dat

============= FINISH: 22:49:23.15 ===============

roobert
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OS OS : Microsoft Windows XP Professional
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by roobert on 10th February 2009, 7:40 am

I'm unable to Install the latest Windows Update ".NET Framework 3.5 SP1" it just hangs on the "Installing:" screen. I'm also unable to install Java. When I try to install the offline Java version I get the following error: "Error: 25099. Unzipping core files failed."

roobert
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by Belahzur on 10th February 2009, 6:03 pm

Hello.
The error in Java is caused by an old version still running, we'll kill the old versions soon.
Until I ask you to install Java, just leave the java executable file on your desktop.

Please download the [You must be registered and logged in to see this link.].

  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it.
  • Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose CopyCrying


    :files
    c:\windows\system32\REN*.tmp
    c:\windows\Sysvxd.exe
    c:\windows\system32\TDSSosvd.dat


  • Return to OTMoveIt3, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Posts Posts : 34918
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Gender Gender : Male
OS OS : 7 Home Premium x64
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by roobert on 16th February 2009, 9:33 pm

Sorry it's been awhile, I've been away from my computer since the last post. Here are the results from OTMoveIt3:

========== FILES ==========
c:\windows\system32\REN82.tmp moved successfully.
c:\windows\system32\REN83.tmp moved successfully.
c:\windows\system32\REN84.tmp moved successfully.
c:\windows\system32\REN89.tmp moved successfully.
c:\windows\system32\REN8A.tmp moved successfully.
c:\windows\system32\REN8B.tmp moved successfully.
c:\windows\system32\REN92.tmp moved successfully.
c:\windows\system32\REN93.tmp moved successfully.
c:\windows\system32\REN94.tmp moved successfully.
c:\windows\system32\REN9B.tmp moved successfully.
c:\windows\system32\REN9C.tmp moved successfully.
c:\windows\system32\REN9D.tmp moved successfully.
c:\windows\system32\RENA3.tmp moved successfully.
c:\windows\system32\RENA4.tmp moved successfully.
c:\windows\system32\RENA5.tmp moved successfully.
c:\windows\system32\RENAB.tmp moved successfully.
c:\windows\system32\RENAC.tmp moved successfully.
c:\windows\system32\RENAD.tmp moved successfully.
c:\windows\system32\RENB3.tmp moved successfully.
c:\windows\system32\RENB4.tmp moved successfully.
c:\windows\Sysvxd.exe moved successfully.
c:\windows\system32\TDSSosvd.dat moved successfully.

OTMoveIt3 by OldTimer - Version 1.0.8.0 log created on 02162009_133136

roobert
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by Belahzur on 16th February 2009, 9:36 pm

Hello.
It's been so long the malware may have returned.
Please run DDS again and post the new DDS.txt log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Administrator

Posts Posts : 34918
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : 7 Home Premium x64
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by roobert on 16th February 2009, 9:46 pm

DDS (Ver_09-02-01.01) - NTFSx86
Run by Roobert at 13:43:03.10 on Mon 02/16/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.421 [GMT -8:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\DOCUME~1\Roobert\LOCALS~1\Temp\clclean.0001
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Roobert\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = about:blank
uSearch Bar =
uDefault_Page_URL = [You must be registered and logged in to see this link.]
uSearchMigratedDefaultURL = [You must be registered and logged in to see this link.]
mStart Page = [You must be registered and logged in to see this link.]
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = [You must be registered and logged in to see this link.]
uSearchURL,(Default) = [You must be registered and logged in to see this link.]
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\j2re1.4.2_03\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
uRun: [SetDefaultMIDI] MIDIDef.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: []
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\k-lite codec pack\quicktime\qttask.exe" -atboottime
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: musicmatch.com\online
DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} - [You must be registered and logged in to see this link.]
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - [You must be registered and logged in to see this link.]
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - [You must be registered and logged in to see this link.]
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - [You must be registered and logged in to see this link.]
DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} - [You must be registered and logged in to see this link.]
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - [You must be registered and logged in to see this link.]
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\roobert\applic~1\mozilla\firefox\profiles\vwqtop9w.default\
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\roobert\application data\mozilla\firefox\profiles\vwqtop9w.default\extensions\moveplayer@movenetworks.com\platform\winnt_x86-msvc\plugins\npmnqmp07076007.dll
FF - plugin: c:\program files\k-lite codec pack\quicktime\plugins\npqtplugin.dll
FF - plugin: c:\program files\k-lite codec pack\quicktime\plugins\npqtplugin2.dll
FF - plugin: c:\program files\k-lite codec pack\quicktime\plugins\npqtplugin3.dll
FF - plugin: c:\program files\k-lite codec pack\quicktime\plugins\npqtplugin4.dll
FF - plugin: c:\program files\k-lite codec pack\quicktime\plugins\npqtplugin5.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll

---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-1-24 64160]
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-21 325128]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-1-21 27656]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-21 298264]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 950096]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R3 CLEDX;Team H2O CLEDX service;c:\windows\system32\drivers\cledx.sys [2008-2-16 33792]
S4 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\mcafee\siteadvisor\mcsacore.exe" --> c:\program files\mcafee\siteadvisor\McSACore.exe [?]

=============== Created Last 30 ================

2009-02-16 13:31 --d----- C:\_OTMoveIt
2009-02-09 23:26 --d----- c:\windows\SxsCaPendDel
2009-02-09 23:17 --d----- c:\program files\KDE
2009-02-09 23:17 --d----- c:\docume~1\roobert\applic~1\KDE
2009-02-09 21:33 --d----- c:\program files\Windows Installer Clean Up
2009-02-09 21:33 --d----- c:\program files\MSECACHE
2009-02-08 19:47 --d----- c:\docume~1\roobert\applic~1\Malwarebytes
2009-02-07 13:15 --d----- c:\documents and settings\roobert\.SunDownloadManager
2009-02-01 13:56 664 a------- c:\windows\system32\d3d9caps.dat
2009-01-24 16:16 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-01-24 16:16 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-01-24 16:16 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-01-24 16:16 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-01-24 15:36 --d----- C:\Lop SD
2009-01-24 12:22 15,688 a------- c:\windows\system32\lsdelete.exe
2009-01-24 10:54 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-01-24 10:54 -cd-h--- c:\docume~1\alluse~1\applic~1\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-01-24 10:53 --d----- c:\program files\Lavasoft
2009-01-21 23:37 --d-h--- C:\$AVG8.VAULT$
2009-01-21 22:43 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-01-21 22:43 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-01-21 22:43 --d----- c:\windows\system32\drivers\Avg
2009-01-21 22:43 --d----- c:\program files\AVG
2009-01-21 22:43 --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-01-21 22:31 --d----- c:\program files\CCleaner
2009-01-21 20:13 --d----- c:\docume~1\roobert\applic~1\Yahoo

==================== Find3M ====================

2009-02-07 13:17 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-24 15:47 4,184 a--sh--- c:\windows\system32\KGyGaAvL.sys
2009-01-16 21:35 3,594,752 a------- c:\windows\system32\dllcache\mshtml.dll
2009-01-04 15:23 368,640 a------- c:\windows\system32\ReWire.dll
2009-01-04 15:23 233,472 a------- c:\windows\system32\REX Shared Library.dll
2009-01-04 13:14 717,296 a------- c:\windows\system32\drivers\sptd.sys
2008-12-19 01:10 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2008-12-19 01:10 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-12-18 21:25 634,024 -------- c:\windows\system32\dllcache\iexplore.exe
2008-12-18 21:23 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2008-12-11 02:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2008-08-05 22:07 56,408 a------- c:\docume~1\roobert\applic~1\GDIPFONTCACHEV1.DAT
2008-02-08 16:12 87,608 a------- c:\docume~1\roobert\applic~1\inst.exe
2008-02-08 16:12 47,360 a------- c:\docume~1\roobert\applic~1\pcouffin.sys
2008-07-29 17:45 56 ---shr-- c:\windows\system32\0A3FCADE72.sys
2008-06-13 22:22 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008061320080614\index.dat

============= FINISH: 13:43:44.12 ===============

roobert
Novice
Novice

Posts Posts : 24
Joined Joined : 2009-02-07
OS OS : Microsoft Windows XP Professional
Points Points : 28678
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by Belahzur on 16th February 2009, 9:58 pm

Hello.
Looks good.
Lets do the Java update now.

Please disable Ad-Watch, as it may hinder the removal of some HijackThis entries. You can re-enable it after your computer is clean. Please see here for instructions on how to disable it:
[You must be registered and logged in to see this link.]

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\j2re1.4.2_03\bin\ssv.dll


  • Press "Fix Checked"
  • Close Hijack This.

Java has updated the Java version tp update 12 and changed their website slightly, so delete the file for update 11 if you still have it.

Updating Java:

  • Download the latest version of [You must be registered and logged in to see this link.].
  • Select the first option where it says "This release includes the highly anticipated...".
  • Click the "Download" button to the right.
  • In the Window that opens, select your platform and language, check the "agree" box, and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add or Remove Programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    - Examples of older versions in Add or Remove Programs:
    - Java 2 Runtime Environment, SE v1.4.2
    - J2SE Runtime Environment 5.0
    - J2SE Runtime Environment 5.0 Update 2
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Then from your desktop double-click on jre-6u11-windows-i586-p.exe that you downloaded to install the newest version.
Please make sure the new version of Java is installed before you run JavaRa.

Please download JavaRa from [You must be registered and logged in to see this link.]

  • First, unzip it.
  • Then run JavaRa. (If you are running Vista, you will need to right click JavaRa > select "Run as administrator")
  • Select English from the drop down menu and press Select.
  • This will open JavaRa.
  • Press Remove older versions
  • Press yes to the prompt.
  • It will make a log file of what it's removed.
  • Copy and paste the log back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34918
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : 7 Home Premium x64
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by roobert on 16th February 2009, 11:26 pm

That line was no longer available. Here is the current hijackthis.log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:21:19 PM, on 2/16/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\DOCUME~1\Roobert\LOCALS~1\Temp\clclean.0001
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Roobert\Desktop\hijackgpthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\j2re1.4.2_03\bin\ssv.dll (file missing)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [MBMon] Rundll32 CTMBHA.DLL,MBMon
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\K-Lite Codec Pack\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - [You must be registered and logged in to see this link.]
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - [You must be registered and logged in to see this link.]
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - [You must be registered and logged in to see this link.]
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} (Oberon Flash Game Host) - [You must be registered and logged in to see this link.]
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupSP1 Control) - [You must be registered and logged in to see this link.]
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ascsp0n5 - Advanced System Products, Inc. - (no file)
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Intel® Quick Resume Technology Drivers (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel(R) Quick Resume Technology\ELService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 9986 bytes

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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by Belahzur on 16th February 2009, 11:30 pm

Hello.
Disable adwatch again, then go back into Hijack This and fix this line:

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\j2re1.4.2_03\bin\ssv.dll (file missing)

How is the machine running now?


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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by roobert on 16th February 2009, 11:34 pm

K, fixed that line. The machine is definitely running a ton better than it was when I came to forum. Shall i try and do the Java install now?

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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by Belahzur on 16th February 2009, 11:35 pm

Wait, I want to see what's installed first.

  • Open HijackThis
  • Click "Open the Misc Tools section"
  • Click "Open Uninstall Manager"
  • Click "Save List..." (generates uninstall_list.txt)
  • Click Save, copy and paste the results in your next post.


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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by roobert on 16th February 2009, 11:42 pm

Acrobat.com
Acrobat.com
Ad-Aware
Ad-Aware
Adobe AIR
Adobe AIR
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Default Language CS3
Adobe Device Central CS3
Adobe Dreamweaver CS3
Adobe Dreamweaver CS3
Adobe ExtendScript Toolkit 2
Adobe Extension Manager CS3
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Help Viewer CS3
Adobe Illustrator CS
Adobe PDF Library Files
Adobe Photoshop CS
Adobe Reader 9
Adobe Setup
Adobe Shockwave Player
Adobe SVG Viewer 3.0
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
AoA Audio Extractor 1.0
AOLIcon
Apple Mobile Device Support
Apple Software Update
Auto Gordian Knot 2.27
AVG Free 8.0
AviSynth 2.5
Azureus
Azureus Vuze
Blackhawk Striker 2
Bulk Rename Utility 2, 5, 3, 1
CCleaner (remove only)
Comcast High-Speed Internet Install Wizard
Corel Photo Album 6
Creative MediaSource
dBpowerAMP FLAC Codec
dBpowerAMP Music Converter
Dell Digital Jukebox Driver
Dell Driver Reset Tool
Dell Game Console
Dell Support Center (Support Software)
DellSupport
Digital Content Portal
DiscJuggler
dMC Power Pack
Documentation & Support Launcher
ELIcon
File Renamer - Basic
Free FLV Converter V 4.2
Games, Music, & Photos Launcher
GemMaster Mystic
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Image Zone 4.2
HP PSC & OfficeJet 4.2
HTML Slideshow Powertoy for Windows XP
ID3-TagIT 3
Image Resizer Powertoy for Windows XP
Intel Matrix Storage Manager
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet for Wired Connections
Intel(R) Quick Resume Technology Drivers
Intel(R) Quick Resume Technology Drivers
Intel® Viiv™
iTunes
K-Lite Mega Codec Pack 1.25
Malwarebytes' Anti-Malware
MCU
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Professional with FrontPage
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Minolta DiMAGE Scan Dual3 ver 1.0
Mozilla Firefox (3.0.5)
MSN
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser (KB933579)
MusicBrainz Tagger 0.10.5
MyPublisher BookMaker
Nero 7 Demo
Netflix Movie Viewer
NVIDIA Drivers
Otto
PeerGuardian 2.0
Photo Story 3 for Windows
Picasa 2
PowerDVD
PowerISO
QuickTime
Reason 4.0
ReCycle v2.1
Roxio DLA
Roxio MyDVD LE
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
Scrubbles
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB960715)
SereneScreen Aquarium
Sid Meier's Civilization 4
SmartFTP Client 2.0
SmartFTP Client 2.0 Setup Files (remove only)
Sonic Activation Module
Sonic Advanced Decoder
Sonic Encoders
Sonic Update Manager
Sony Vegas Pro 8.0
Sound Blaster Audigy ADVANCED MB
Sound Blaster Audigy ADVANCED MB Product Registration
Steinberg Cubase SX v3.1.1.944
SyncroSoft Emu (Remove only)
Syncrosoft's License Control
TuneAid 3.04
Update for Windows Media Player 10 (KB913800)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update Rollup 2 for Windows XP Media Center Edition 2005
URL Assistant
Ventrilo Client
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VobSub v2.23 (Remove Only)
WildTangent Web Driver
Winamp (remove only)
WinAVIVideoConverter
Windows Driver Package - Microsoft WPD (12/01/2006 1.2.0.0)
Windows Imaging Component
Windows Installer Clean Up
Windows Live installer
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows Presentation Foundation
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
Windows XP Service Pack 3
WinRAR archiver
WinXMedia AVI/MPEG iPod Converter 2.1
WinXMedia DVD MPEG/AVI/Audio Converter 4.02
WordPerfect Office 12
XviD MPEG4 Video Codec (remove only)
Zune

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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by Belahzur on 16th February 2009, 11:46 pm

Go to Start > Control Panel > Add/Remove Programs and remove the following programs if present.

  • Viewpoint Media Player
  • WildTangent Web Driver

Please install Java update 12 now. Smile


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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by roobert on 17th February 2009, 12:22 am

k, removed the above programs and started installing Java update 12. I received the same error though during the install. I attached the error message below:

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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by Belahzur on 17th February 2009, 12:29 am

Something is fishy here.

The HJT log says Java is present, uninstall log says otherwise.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe


  • Press "Fix Checked"
  • Close Hijack This.

If you are asked to reboot, then reboot normally.
After reboot, give this a run.

Now open a new notepad file.
Input this into the notepad file:

@echo off
sc config "JavaQuickStarterService" start= disabled
sc stop "JavaQuickStarterService"
sc delete "JavaQuickStarterService"
del fix.bat
exit

Save this as fix.bat, save it to your desktop.
Double click fix.bat and the black cmd window will open and close, this is normal.

See if the new version will install now.


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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by roobert on 17th February 2009, 1:54 am

Sweet, that worked. I removed that line and ran the fix.bat. I was then able to install Java 6 updated 12. I have posted the JavaRa log below:

JavaRa 1.12 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Sat Feb 07 13:20:32 2009

Found and removed: C:\Program Files\Java\j2re1.4.2_03

Found and removed: C:\Program Files\Java\jre1.5.0_07

Found and removed: C:\Program Files\Java\jre1.5.0_10

Found and removed: C:\Program Files\Java\jre1.6.0_01

Found and removed: C:\Program Files\Java\jre1.6.0_02

Found and removed: C:\Program Files\Java\jre1.6.0_03

Found and removed: C:\Program Files\Java\jre1.6.0_05

Found and removed: C:\Program Files\Java\jre1.6.0_07

Found and removed: C:\Windows\Installer\{7148F0A8-6813-11D6-A77B-00B0D0142030}

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.4

Found and removed: Software\JavaSoft\Java2D\1.5.0_07

Found and removed: Software\JavaSoft\Java2D\1.5.0_10

Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D510007

Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D511000

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D510007

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D511000

Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D510007

Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D511000

Found and removed: SOFTWARE\Classes\JavaPlugin.150_07

Found and removed: SOFTWARE\Classes\JavaPlugin.150_10

Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled.1.5.0.0

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_07

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.5.0_10

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_07

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.5.0_10

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0007-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D510007

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D511000

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D510007

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D511000

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150070}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0150100}

Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D610001

Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D610002

Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D610003

Found and removed: SOFTWARE\Classes\Installer\Features\8A0F842331866D117AB7000B0D610005

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D610001

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D610002

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D610003

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F842331866D117AB7000B0D610005

Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610001

Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610002

Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610003

Found and removed: SOFTWARE\Classes\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610005

Found and removed: SOFTWARE\Classes\JavaPlugin.160_01

Found and removed: SOFTWARE\Classes\JavaPlugin.160_02

Found and removed: SOFTWARE\Classes\JavaPlugin.160_03

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.6.0_01

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.6.0_02

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.6.0_03

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.6.0_05

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.6.0_01

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.6.0_02

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.6.0_03

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.6.0_05

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610001

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610002

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610003

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\7A0F842331866D117AB7000B0D610005

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D610001

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D610002

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D610003

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ACBB9B2318A96D117A58000B0D610005

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D610001

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D610002

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D610003

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F842331866D117AB7000B0D610005

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0160010}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0160020}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0160030}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3248F0A8-6813-11D6-A77B-00B0D0160050}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{7148F0A8-6813-11D6-A77B-00B0D0142030}

Found and removed: SOFTWARE\Classes\Installer\Products\8A0F841731866D117AB7000B0D410203

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F841731866D117AB7000B0D410203

Found and removed: SOFTWARE\Classes\JavaPlugin.142_03

Found and removed: SOFTWARE\JavaSoft\Java Plug-in\1.4.2_03

Found and removed: SOFTWARE\JavaSoft\Java Runtime Environment\1.4.2_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.4.2_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.5.0_07

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.5.0_10

Found and removed: SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\JavaPlugin.142_03

Found and removed: Software\Classes\JavaPlugin.160_01

Found and removed: Software\Classes\JavaPlugin.160_02

Found and removed: Software\Classes\JavaPlugin.160_03

Found and removed: Software\Classes\JavaPlugin.160_05

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0005-ABCDEFFEDCBA}

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.6.0_01

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.6.0_02

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.6.0_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.6.0_05

Found and removed: Software\JavaSoft\Java2D\1.6.0_01

Found and removed: Software\JavaSoft\Java2D\1.6.0_02

Found and removed: Software\JavaSoft\Java2D\1.6.0_03

Found and removed: Software\JavaSoft\Java2D\1.6.0_05

Found and removed: Software\JavaSoft\Java Runtime Environment\1.6.0_01

Found and removed: Software\JavaSoft\Java Runtime Environment\1.6.0_02

Found and removed: Software\JavaSoft\Java Runtime Environment\1.6.0_03

Found and removed: Software\JavaSoft\Java Runtime Environment\1.6.0_05

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBA}

roobert
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by roobert on 17th February 2009, 1:54 am

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBA}

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Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBA}

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Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBA}

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Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBB}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0_07\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0_10\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_01\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_02\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_03\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_05\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_01\bin\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_02\bin\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_03\bin\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_05\bin\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_07\bin\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Common Files\Java\Update\Base Images\jre1.6.0.b105\patch-jre1.6.0_01.b06\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Common Files\Java\Update\Base Images\jre1.6.0.b105\patch-jre1.6.0_03.b05\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Common Files\Java\Update\Base Images\jre1.6.0.b105\patch-jre1.6.0_05.b13\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core1.zip

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core2.zip

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core3.zip

JavaRa 1.12 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Sat Feb 07 13:21:18 2009

------------------------------------

Finished reporting.

JavaRa 1.12 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Mon Feb 09 23:05:17 2009

Found and removed: Software\JavaSoft\Java2D\1.5.0_07

Found and removed: Software\JavaSoft\Java2D\1.5.0_10

Found and removed: SOFTWARE\Classes\JavaPlugin.150_07

Found and removed: SOFTWARE\Classes\JavaPlugin.150_10

Found and removed: SOFTWARE\Classes\JavaWebStart.isInstalled.1.5.0.0

Found and removed: Software\Classes\JavaPlugin.142_03

Found and removed: Software\Classes\JavaPlugin.160_01

Found and removed: Software\Classes\JavaPlugin.160_02

Found and removed: Software\Classes\JavaPlugin.160_03

Found and removed: Software\Classes\JavaPlugin.160_05

------------------------------------

Finished reporting.



JavaRa 1.12 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Mon Feb 16 17:50:57 2009

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0005-ABCDEFFEDCBA}

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA}

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Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBB}

------------------------------------

Finished reporting.

roobert
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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by Belahzur on 17th February 2009, 2:00 am

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by roobert on 17th February 2009, 5:39 am

Thanks so much Belazur!

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Solved Re: IE Hardlock - Overall Slow Internet Performance via Firefox

Post by Doctor Inferno on 6th July 2009, 3:34 am

Since this issue has been addressed, a "solved" tag will be added and this topic will be closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a [You must be registered and logged in to see this link.] for your questions.


Please be a GeekPolice fan on [You must be registered and logged in to see this link.]



Have we helped you? [You must be registered and logged in to see this link.] | Doctor by day, ninja by night.

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