Not sure of the problem

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Solved Not sure of the problem

Post by aww1157 on Sun Feb 08, 2009 5:23 am

Hello, Been having issues with my internet (IE7) freezing up and then I received message that AVG could not update. Tried manually and still unsuccessful. Unable to run Malwarebytes and also unable to load Spybot to try it. Here is a log from HJ. Thanks in advance for yoour assistance.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 21:17:01, on 2/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\WINDOWS\eHome\ehSched.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
c:\Toshiba\IVP\swupdate\swupdtmr.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\TDispVol.exe
C:\toshiba\ivp\ism\pinger.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O1 - Hosts: 195.245.119.131 browser-security.microsoft.com
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {C9C42510-9B21-41c1-9DCD-8382A2D07C61} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [Tvs] C:\Program Files\Toshiba\Tvs\TvsTray.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [ZoomingHook] ZoomingHook.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TDispVol] TDispVol.exe
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [You must be registered and logged in to see this link.]
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Swupdtmr - Unknown owner - c:\Toshiba\IVP\swupdate\swupdtmr.exe
O23 - Service: WUSB54GCSVC - GEMTEKS - C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe

--
End of file - 10603 bytes

aww1157
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Solved Re: Not sure of the problem

Post by Belahzur on Sun Feb 08, 2009 3:13 pm

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Solved Re: Not sure of the problem

Post by aww1157 on Sun Feb 08, 2009 4:34 pm

I have Malwarebytes on computer. It won't run. I have downloaded Ad-Aware but I can't update it.

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Solved Re: Not sure of the problem

Post by Belahzur on Sun Feb 08, 2009 4:38 pm

Disable resident protections (Antivirus...); you'll re-enable them after the scan

Download [You must be registered and logged in to see this link.]

Double-click Lop S&D.exe
Choose the language, then choose Option 1 (Search)
Wait till the end of the scan
Post the log which is created: (%SystemDrive%\lopR.txt)


Last edited by Belahzur on Sun Feb 08, 2009 5:01 pm; edited 1 time in total


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Solved Re: Not sure of the problem

Post by aww1157 on Sun Feb 08, 2009 4:56 pm

I can't figure out how to disable AVG.

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Solved Re: Not sure of the problem

Post by Belahzur on Sun Feb 08, 2009 5:02 pm

AVG won't interfere, just run the scan.


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Solved Re: Not sure of the problem

Post by aww1157 on Sun Feb 08, 2009 5:43 pm

Here we go. thanks!!


--------------------\\ Lop S&D 4.2.5-0 XP/Vista

Microsoft Windows XP Professional ( v5.1.2600 ) Service Pack 3
X86-based PC ( Multiprocessor Free : Genuine Intel(R) CPU T2250 @ 1.73GHz )
BIOS : Ver 1.00PARTTBL0
USER : user ( Administrator )
BOOT : Normal boot
Antivirus : AVG Anti-Virus 8.0 (Activated)
C:\ (Local Disk) - NTFS - Total:93 Go (Free:80 Go)
D:\ (CD or DVD)

"C:\Lop SD" ( MAJ : 19-12-2008|23:40 )
Option : [1] ( Sun 02/08/2009| 9:29 )

--------------------\\ Listing folders in APPLIC~1

[01/26/2009|17:56] C:\DOCUME~1\ADMINI~1\APPLIC~1\AOL
[02/16/2006|14:39] C:\DOCUME~1\ADMINI~1\APPLIC~1\Identities
[01/22/2009|06:34] C:\DOCUME~1\ADMINI~1\APPLIC~1\Intel
[02/20/2006|14:58] C:\DOCUME~1\ADMINI~1\APPLIC~1\InterVideo
[01/26/2009|19:04] C:\DOCUME~1\ADMINI~1\APPLIC~1\Microsoft
[02/20/2006|13:38] C:\DOCUME~1\ADMINI~1\APPLIC~1\Protector Suite
[02/20/2006|13:41] C:\DOCUME~1\ADMINI~1\APPLIC~1\toshiba
[02/20/2006|14:10] C:\DOCUME~1\ADMINI~1\APPLIC~1\You've Got Pictures Screensaver

[02/08/2009|07:12] C:\DOCUME~1\ALLUSE~1\APPLIC~1\{83C91755-2546-441D-AC40-9A6B4B860800}
[02/08/2009|08:24] C:\DOCUME~1\ALLUSE~1\APPLIC~1\Adobe
[01/26/2009|17:57] C:\DOCUME~1\ALLUSE~1\APPLIC~1\AOL
[02/07/2009|04:17] C:\DOCUME~1\ALLUSE~1\APPLIC~1\avg8
[02/16/2006|14:46] C:\DOCUME~1\ALLUSE~1\APPLIC~1\DIGStream
[01/22/2009|06:34] C:\DOCUME~1\ALLUSE~1\APPLIC~1\Intel
[02/08/2009|07:13] C:\DOCUME~1\ALLUSE~1\APPLIC~1\Lavasoft
[02/07/2009|05:14] C:\DOCUME~1\ALLUSE~1\APPLIC~1\Malwarebytes
[01/26/2009|17:59] C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee.com
[01/31/2009|20:06] C:\DOCUME~1\ALLUSE~1\APPLIC~1\Microsoft
[02/08/2009|08:24] C:\DOCUME~1\ALLUSE~1\APPLIC~1\NOS
[02/20/2006|14:09] C:\DOCUME~1\ALLUSE~1\APPLIC~1\Pure Networks
[02/20/2006|14:09] C:\DOCUME~1\ALLUSE~1\APPLIC~1\QuickTime
[02/20/2006|14:09] C:\DOCUME~1\ALLUSE~1\APPLIC~1\Viewpoint
[01/26/2009|20:06] C:\DOCUME~1\ALLUSE~1\APPLIC~1\Windows Genuine Advantage

[01/26/2009|17:56] C:\DOCUME~1\DEFAUL~1\APPLIC~1\AOL
[02/16/2006|14:39] C:\DOCUME~1\DEFAUL~1\APPLIC~1\Identities
[01/22/2009|06:34] C:\DOCUME~1\DEFAUL~1\APPLIC~1\Intel
[02/20/2006|14:58] C:\DOCUME~1\DEFAUL~1\APPLIC~1\InterVideo
[02/28/2006|13:14] C:\DOCUME~1\DEFAUL~1\APPLIC~1\Microsoft
[02/20/2006|13:38] C:\DOCUME~1\DEFAUL~1\APPLIC~1\Protector Suite
[02/20/2006|13:41] C:\DOCUME~1\DEFAUL~1\APPLIC~1\toshiba
[02/20/2006|14:10] C:\DOCUME~1\DEFAUL~1\APPLIC~1\You've Got Pictures Screensaver

[02/02/2009|12:38] C:\DOCUME~1\LOCALS~1\APPLIC~1\Microsoft

[02/16/2006|14:43] C:\DOCUME~1\NETWOR~1\APPLIC~1\Microsoft

[01/26/2009|20:49] C:\DOCUME~1\user\APPLIC~1\Adobe
[01/26/2009|19:53] C:\DOCUME~1\user\APPLIC~1\AdobeUM
[01/26/2009|17:56] C:\DOCUME~1\user\APPLIC~1\AOL
[01/26/2009|19:58] C:\DOCUME~1\user\APPLIC~1\AVGTOOLBAR
[02/16/2006|14:39] C:\DOCUME~1\user\APPLIC~1\Identities
[01/22/2009|06:34] C:\DOCUME~1\user\APPLIC~1\Intel
[02/20/2006|14:58] C:\DOCUME~1\user\APPLIC~1\InterVideo
[01/26/2009|20:10] C:\DOCUME~1\user\APPLIC~1\Macromedia
[02/06/2009|17:25] C:\DOCUME~1\user\APPLIC~1\Microsoft
[02/20/2006|13:38] C:\DOCUME~1\user\APPLIC~1\Protector Suite
[01/30/2009|19:13] C:\DOCUME~1\user\APPLIC~1\Sun
[02/20/2006|13:41] C:\DOCUME~1\user\APPLIC~1\toshiba
[02/07/2009|21:03] C:\DOCUME~1\user\APPLIC~1\Yahoo!
[02/20/2006|14:10] C:\DOCUME~1\user\APPLIC~1\You've Got Pictures Screensaver

--------------------\\ Scheduled Tasks located in C:\WINDOWS\Tasks

[02/08/2009 07:15][--a------] C:\WINDOWS\tasks\Ad-Aware Update (Weekly).job
[02/06/2009 17:32][--a------] C:\WINDOWS\tasks\HP DArC Task #Hewlett-Packard#7700#MY39T23279K5.job
[02/08/2009 05:32][--a------] C:\WINDOWS\tasks\HP Usg Daily.job
[01/22/2009 06:33][--a------] C:\WINDOWS\tasks\Registration reminder 2.job
[01/22/2009 06:33][--a------] C:\WINDOWS\tasks\Registration reminder 1.job
[02/08/2009 07:43][--ah-----] C:\WINDOWS\tasks\SA.DAT
[08/10/2004 04:00][-r-h-----] C:\WINDOWS\tasks\desktop.ini

--------------------\\ Listing Folders in C:\Program Files

[02/08/2009|08:24] C:\Program Files\Adobe
[02/20/2006|13:17] C:\Program Files\Apoint2K
[01/26/2009|19:06] C:\Program Files\AVG
[02/07/2009|21:03] C:\Program Files\CCleaner
[02/08/2009|08:24] C:\Program Files\Common Files
[02/03/2009|14:15] C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor
[02/16/2006|14:35] C:\Program Files\ComPlus Applications
[01/26/2009|21:25] C:\Program Files\DIGStream
[02/20/2006|13:20] C:\Program Files\DVD-RAM
[02/16/2006|14:46] C:\Program Files\EnglishOtto
[02/16/2006|14:46] C:\Program Files\ESPNMotion
[02/16/2006|14:46] C:\Program Files\GemMaster
[02/20/2006|13:39] C:\Program Files\Google
[02/06/2009|17:31] C:\Program Files\Hewlett-Packard
[02/06/2009|17:31] C:\Program Files\HP
[02/20/2006|14:08] C:\Program Files\illiminable
[02/03/2009|14:15] C:\Program Files\InstallShield Installation Information
[01/22/2009|06:34] C:\Program Files\Intel
[02/07/2009|05:11] C:\Program Files\Internet Explorer
[02/20/2006|14:17] C:\Program Files\InterVideo
[02/03/2009|14:28] C:\Program Files\Java
[02/08/2009|07:12] C:\Program Files\Lavasoft
[02/20/2006|13:23] C:\Program Files\ltmoh
[02/07/2009|05:27] C:\Program Files\Malwarebytes' Anti-Malware
[02/01/2009|09:04] C:\Program Files\Messenger
[02/16/2006|15:02] C:\Program Files\Microsoft ActiveSync
[02/16/2006|14:39] C:\Program Files\microsoft frontpage
[01/26/2009|18:01] C:\Program Files\Microsoft Office
[02/16/2006|15:02] C:\Program Files\Microsoft.NET
[02/01/2009|08:39] C:\Program Files\Movie Maker
[02/16/2006|14:33] C:\Program Files\MSN
[02/16/2006|14:34] C:\Program Files\MSN Gaming Zone
[02/01/2009|09:05] C:\Program Files\MSXML 4.0
[02/01/2009|08:36] C:\Program Files\NetMeeting
[02/08/2009|08:19] C:\Program Files\NOS
[02/16/2006|14:37] C:\Program Files\Online Services
[02/01/2009|08:36] C:\Program Files\Outlook Express
[02/20/2006|13:36] C:\Program Files\Protector Suite QL
[01/26/2009|18:03] C:\Program Files\Pure Networks
[02/20/2006|14:09] C:\Program Files\QuickTime
[02/20/2006|14:09] C:\Program Files\Real
[02/20/2006|13:14] C:\Program Files\Realtek
[02/16/2006|14:48] C:\Program Files\RGB
[02/20/2006|14:02] C:\Program Files\Sonic
[02/20/2006|14:14] C:\Program Files\TOSHIBA
[02/20/2006|14:13] C:\Program Files\Toshiba Games
[02/07/2009|06:22] C:\Program Files\Trend Micro
[02/16/2006|14:43] C:\Program Files\Uninstall Information
[02/20/2006|14:09] C:\Program Files\Viewpoint
[02/20/2006|14:13] C:\Program Files\WildTangent
[01/30/2009|16:55] C:\Program Files\Windows Media Connect 2
[01/30/2009|16:55] C:\Program Files\Windows Media Player
[02/01/2009|08:36] C:\Program Files\Windows NT
[02/16/2006|14:34] C:\Program Files\Windows Plus
[02/16/2006|14:37] C:\Program Files\WindowsUpdate
[02/16/2006|14:39] C:\Program Files\xerox
[02/08/2009|07:14] C:\Program Files\Yahoo!

--------------------\\ Listing Folders in C:\Program Files\Common Files

[02/08/2009|08:23] C:\Program Files\Common Files\Adobe
[02/08/2009|08:24] C:\Program Files\Common Files\Adobe AIR
[01/26/2009|18:03] C:\Program Files\Common Files\AOL
[02/16/2006|15:02] C:\Program Files\Common Files\DESIGNER
[02/20/2006|13:23] C:\Program Files\Common Files\InstallShield
[02/20/2006|14:17] C:\Program Files\Common Files\InterVideo
[02/20/2006|14:05] C:\Program Files\Common Files\Java
[01/26/2009|19:06] C:\Program Files\Common Files\Microsoft Shared
[02/16/2006|14:36] C:\Program Files\Common Files\MSSoap
[02/20/2006|14:10] C:\Program Files\Common Files\Nullsoft
[02/16/2006|06:29] C:\Program Files\Common Files\ODBC
[02/20/2006|13:36] C:\Program Files\Common Files\Protector Suite QL
[02/20/2006|14:09] C:\Program Files\Common Files\Real
[02/16/2006|14:36] C:\Program Files\Common Files\Services
[02/16/2006|06:29] C:\Program Files\Common Files\SpeechEngines
[02/01/2009|08:36] C:\Program Files\Common Files\System
[02/20/2006|13:36] C:\Program Files\Common Files\Wise Installation Wizard

--------------------\\ Process

( 82 Processes )

iexplore.exe ~ [PID:4644]

--------------------\\ Searching with S_Lop

No Lop folder found !

--------------------\\ Searching for Lop Files - Folders

No Lop folder found !

--------------------\\ Searching within the Registry

..... OK !

--------------------\\ Checking the Hosts file

Hosts file CLEAN


--------------------\\ Searching for hidden files with Catchme


--------------------\\ Searching for other infections

--------------------\\ ROOTKIT !!

Rootkit Tibs ! .. [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_TDSSSERV.SYS]
Rootkit Tibs ! .. [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_TDSSSERV.SYS]
Rootkit Tibs ! .. [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_TDSSSERV.SYS]



[F:209][D:128]-> C:\DOCUME~1\user\LOCALS~1\Temp
[F:26][D:0]-> C:\DOCUME~1\user\Cookies
[F:411][D:5]-> C:\DOCUME~1\user\LOCALS~1\TEMPOR~1\content.IE5

1 - "C:\Lop SD\LopR_1.txt" - Sun 02/08/2009| 9:39 - Option : [1]

--------------------\\ Scan completed at 9:39:50

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Solved Re: Not sure of the problem

Post by Belahzur on Sun Feb 08, 2009 7:12 pm

1. Please download The Avenger by Swandog46 to your Desktop
Link: [You must be registered and logged in to see this link.] or [You must be registered and logged in to see this link.].

  • Click on Avenger.zip to open the file
  • Extract avenger.exe to your desktop

2. Now, start The Avenger program by clicking on its icon on your desktop.

  • Leave the script box blank.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avengerís actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
3. Please copy/paste the content of c:\avenger.txt into your reply.


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Solved Re: Not sure of the problem

Post by aww1157 on Sun Feb 08, 2009 7:34 pm

Logfile of The Avenger Version 2.0, (c) by Swandog46
[You must be registered and logged in to see this link.]

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

Hidden driver "TDSSserv.sys" found!
ImagePath: \systemroot\system32\drivers\TDSSpqlt.sys
Driver disabled successfully.

Rootkit scan completed.


Completed script processing.

*******************

Finished! Terminate.


ALSO... When this report came up so did a threat advisory from AVG with a bunch of infections.

Thanks

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Solved Re: Not sure of the problem

Post by Belahzur on Sun Feb 08, 2009 7:45 pm

Yep, that's normal.

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+CCrying


Drivers to delete:
TDSSserv.sys

Files to delete:
C:\WINDOWS\system32\drivers\TDSSpqlt.sys

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


3. Now, start The Avenger program by clicking on its icon on your desktop.

  • Under "Input script here:", paste in the script from the quote box above.
  • Leave the ticked box "Scan for rootkit" ticked.
  • Then tick "Disable any rootkits found"
  • Now click on the Execute to begin execution of the script.
  • Answer "Yes" twice when prompted.

    The Avenger will automatically do the following:

  • It will Restart your computer.
  • On reboot, it will briefly open a black command window on your desktop, this is normal.
  • After the restart, it creates a log file that should open with the results of Avengerís actions. This log file will be located at C:\avenger.txt
  • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
4. Please copy/paste the content of c:\avenger.txt into your reply.


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Solved Re: Not sure of the problem

Post by aww1157 on Sun Feb 08, 2009 8:02 pm

Logfile of The Avenger Version 2.0, (c) by Swandog46
[You must be registered and logged in to see this link.]

Platform: Windows XP

*******************

Script file opened successfully.
Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.
No rootkits found!

Driver "TDSSserv.sys" deleted successfully.
File "C:\WINDOWS\system32\drivers\TDSSpqlt.sys" deleted successfully.

Completed script processing.

*******************

Finished! Terminate.

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Solved Re: Not sure of the problem

Post by Belahzur on Sun Feb 08, 2009 8:09 pm

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


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Solved Re: Not sure of the problem

Post by aww1157 on Sun Feb 08, 2009 8:50 pm

Malwarebytes' Anti-Malware 1.33
Database version: 1738
Windows 5.1.2600 Service Pack 3

2/8/2009 12:41:24 PM
mbam-log-2009-02-08 (12-41-24).txt

Scan type: Full Scan (C:\|)
Objects scanned: 109861
Time elapsed: 28 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 7

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c9c42510-9b21-41c1-9dcd-8382a2d07c61} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{c9c42510-9b21-41c1-9dcd-8382a2d07c61} (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\tdss (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\user\Local Settings\Temp\TDSSc04.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Avenger\TDSSpqlt.sys (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSShrsr.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSoiqh.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSrtqp.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSlxwp.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\TDSSkkbi.log (Trojan.TDSS) -> Quarantined and deleted successfully.

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Solved Re: Not sure of the problem

Post by Belahzur on Sun Feb 08, 2009 9:02 pm


  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run
  • When complete, DDS.txt will open.
  • Save the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.


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Solved Re: Not sure of the problem

Post by aww1157 on Sun Feb 08, 2009 9:19 pm

DDS (Ver_09-02-01.01) - NTFSx86
Run by user at 13:16:28.62 on Sun 02/08/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.539 [GMT -8:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
svchost.exe
c:\Toshiba\IVP\swupdate\swupdtmr.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WLService.exe
C:\PROGRA~1\AVG\AVG8\avgam.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Compact Wireless-G USB Adapter Wireless Network Monitor\WUSB54GC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\WINDOWS\system32\TPSMain.exe
C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\user\Desktop\dds.com

============== Pseudo HJT Report ===============

uSearch Bar = [You must be registered and logged in to see this link.]
uStart Page = [You must be registered and logged in to see this link.]
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: NoExplorer - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
uRun: [TOSCDSPD] c:\program files\toshiba\toscdspd\toscdspd.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [LtMoh] c:\program files\ltmoh\Ltmoh.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [NDSTray.exe] NDSTray.exe
mRun: [HWSetup] c:\program files\toshiba\toshiba applet\HWSetup.exe hwSetUP
mRun: [SVPWUTIL] c:\program files\toshiba\windows utilities\SVPWUTIL.exe SVPwUTIL
mRun: [Tvs] c:\program files\toshiba\tvs\TvsTray.exe
mRun: [CeEKEY] c:\program files\toshiba\e-key\CeEKey.exe
mRun: []
mRun: [TPSMain] TPSMain.exe
mRun: [PadTouch] c:\program files\toshiba\touch and launch\PadExe.exe
mRun: [ZoomingHook] ZoomingHook.exe
mRun: [SmoothView] c:\program files\toshiba\toshiba zooming utility\SmoothView.exe
mRun: [TPNF] c:\program files\toshiba\touchpad\TPTray.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [TCtryIOHook] TCtrlIOHook.exe
mRun: [TFncKy] TFncKy.exe
mRun: [TDispVol] TDispVol.exe
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [IntelZeroConfig] "c:\program files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [CFSServ.exe] CFSServ.exe -NoClient
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe
mRun: [HPHUPD05] c:\program files\hewlett-packard\{45b6180b-dcab-4093-8ee8-6164457517f0}\hphupd05.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HP Software Update] "c:\program files\hewlett-packard\hp software update\HPWuSchd.exe"
mRun: [HPHmon05] c:\windows\system32\hphmon05.exe
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\ramasst.lnk - c:\windows\system32\RAMASST.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - [You must be registered and logged in to see this link.]
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - [You must be registered and logged in to see this link.]
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - [You must be registered and logged in to see this link.]
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
Notify: psfus - psqlpwd.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digeste.dll, mcenspc.dll
LSA: Notification Packages = scecli psqlpwd

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Solved Re: Not sure of the problem

Post by aww1157 on Sun Feb 08, 2009 9:19 pm

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2009-1-26 12552]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-2-8 64160]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-26 325128]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-1-26 27656]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-1-26 107272]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-26 298264]
R2 FdRedir;FdRedir;c:\program files\common files\protector suite ql\drivers\FdRedir.sys [2006-1-13 13568]
R2 FileDisk2;FileDisk Protector Kernel Driver;c:\program files\common files\protector suite ql\drivers\filedisk.sys [2006-1-13 33024]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-1-18 921936]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 smihlp;SMI helper driver;c:\program files\protector suite ql\smihlp.sys [2006-1-13 3456]

=============== Created Last 30 ================

2009-02-08 12:55 268,648 a------- c:\windows\system32\mucltui.dll
2009-02-08 12:55 27,496 a------- c:\windows\system32\mucltui.dll.mui
2009-02-08 12:12 --d----- c:\docume~1\user\applic~1\Malwarebytes
2009-02-08 08:47 --d----- C:\Lop SD
2009-02-08 07:40 15,688 a------- c:\windows\system32\lsdelete.exe
2009-02-08 07:13 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-02-08 07:12 -cd-h--- c:\docume~1\alluse~1\applic~1\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-02-08 07:12 --d----- c:\program files\Lavasoft
2009-02-07 21:03 --d----- c:\program files\CCleaner
2009-02-07 20:19 53,248 a------- c:\windows\system32\Process.exe
2009-02-07 20:19 51,200 a------- c:\windows\system32\dumphive.exe
2009-02-07 06:22 --d----- c:\program files\Trend Micro
2009-02-07 05:14 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-07 05:14 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-07 05:14 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-02-07 05:14 --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-02-06 18:25 441 a------- c:\windows\system32\TDSSorvd.dat
2009-02-06 17:56 --dsh--- c:\documents and settings\user\PrivacIE
2009-02-06 17:56 --dsh--- c:\documents and settings\user\IETldCache
2009-02-06 17:53 --d----- c:\windows\ie8updates
2009-02-06 17:51 81,920 a------- c:\windows\system32\ieencode.dll
2009-02-06 17:49 79,360 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-02-06 17:31 626,960 a----r-- c:\windows\system32\hpvaut32.dll
2009-02-06 17:31 487,424 a----r-- c:\windows\system32\hpvcp70.dll
2009-02-06 17:31 344,064 a----r-- c:\windows\system32\hpvcr70.dll
2009-02-06 17:31 44,544 a----r-- c:\windows\system32\MSXML4a.dll
2009-02-06 17:31 --d----- c:\program files\HP
2009-02-06 17:31 82,380 a------- c:\windows\system32\drivers\AFS2K.SYS
2009-02-06 17:29 483,328 a----r-- c:\windows\system32\hphmon05.exe
2009-02-06 17:29 6,371 a----r-- c:\windows\system32\hphmon05.dat
2009-02-06 17:28 18,282 a------- c:\windows\HPHins01.dat
2009-02-06 17:28 4,284 -------- c:\windows\hphmdl01.dat
2009-02-06 17:28 94,208 a----r-- c:\windows\system32\HPZipt12.dll
2009-02-06 17:28 57,344 a----r-- c:\windows\system32\HPZisn12.dll
2009-02-06 17:28 61,699 a----r-- c:\windows\system32\HPZinw12.exe
2009-02-06 17:28 65,795 a----r-- c:\windows\system32\HPZipm12.exe
2009-02-06 17:28 196,608 a----r-- c:\windows\system32\HPZipr12.dll
2009-02-06 17:28 266,296 a----r-- c:\windows\system32\HPZidr12.dll
2009-02-06 17:28 16,496 a----r-- c:\windows\system32\drivers\HPZipr12.sys
2009-02-06 17:28 51,056 a----r-- c:\windows\system32\drivers\hpzid412.sys
2009-02-06 17:27 262,144 a----r-- c:\windows\system32\HPZc3212.dll
2009-02-06 17:27 21,488 a----r-- c:\windows\system32\drivers\HPZius12.sys
2009-02-06 17:26 25,856 ac------ c:\windows\system32\dllcache\usbprint.sys
2009-02-06 17:26 25,856 a------- c:\windows\system32\drivers\usbprint.sys
2009-02-06 17:26 32,128 ac------ c:\windows\system32\dllcache\usbccgp.sys
2009-02-06 17:26 32,128 a------- c:\windows\system32\drivers\usbccgp.sys
2009-02-03 14:28 410,984 a------- c:\windows\system32\deploytk.dll
2009-02-03 14:28 73,728 a------- c:\windows\system32\javacpl.cpl
2009-02-03 14:15 245,504 a------- c:\windows\system32\rt73.sys
2009-02-03 14:15 20,747 a------- c:\windows\system32\drivers\AegisP.sys
2009-02-03 14:15 7,838 a------- c:\windows\system32\rt73.cat
2009-02-03 14:15 2,048 a------- c:\windows\system32\rt73.bin
2009-02-03 14:15 --d----- c:\program files\Compact Wireless-G USB Adapter Wireless Network Monitor
2009-02-03 14:15 1,361 a------- c:\windows\system32\WLAN.INI
2009-02-01 09:51 245,504 a------- c:\windows\system32\drivers\rt73.sys
2009-02-01 09:05 --d----- c:\program files\MSXML 4.0
2009-02-01 09:01 333,952 -c------ c:\windows\system32\dllcache\srv.sys
2009-02-01 08:59 247,326 -c------ c:\windows\system32\dllcache\strmdll.dll
2009-02-01 08:59 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
2009-02-01 08:59 1,106,944 -c------ c:\windows\system32\dllcache\msxml3.dll
2009-02-01 08:58 337,408 -c------ c:\windows\system32\dllcache\netapi32.dll
2009-02-01 08:58 2,145,280 -c------ c:\windows\system32\dllcache\ntkrnlmp.exe
2009-02-01 08:58 2,189,184 -c------ c:\windows\system32\dllcache\ntoskrnl.exe
2009-02-01 08:58 2,023,936 -c------ c:\windows\system32\dllcache\ntkrpamp.exe
2009-02-01 08:58 2,066,048 -c------ c:\windows\system32\dllcache\ntkrnlpa.exe
2009-02-01 08:58 1,846,400 -c------ c:\windows\system32\dllcache\win32k.sys
2009-02-01 08:57 331,776 -c------ c:\windows\system32\dllcache\msadce.dll
2009-02-01 08:57 691,712 -c------ c:\windows\system32\dllcache\inetcomm.dll
2009-02-01 08:55 272,128 -c------ c:\windows\system32\dllcache\bthport.sys
2009-02-01 08:55 203,136 -c------ c:\windows\system32\dllcache\rmcast.sys
2009-02-01 08:39 --d----- c:\windows\system32\scripting
2009-02-01 08:39 --d----- c:\windows\system32\en
2009-02-01 08:39 --d----- c:\windows\l2schemas
2009-02-01 08:39 --d----- c:\windows\system32\bits
2009-02-01 08:36 --d----- c:\windows\ServicePackFiles
2009-02-01 08:22 1,041,536 -------- c:\windows\system32\drivers\hsfdpsp2.sys
2009-02-01 08:22 685,056 -------- c:\windows\system32\drivers\hsfcxts2.sys
2009-02-01 08:22 220,032 -------- c:\windows\system32\drivers\hsfbs2s2.sys
2009-02-01 08:22 129,045 -------- c:\windows\system32\drivers\cxthsfs2.cty
2009-01-30 16:55 --d----- c:\program files\Windows Media Connect 2
2009-01-30 16:54 --d----- C:\1475547b1de0c7baa11083a9e6
2009-01-30 16:54 --d----- c:\windows\system32\LogFiles
2009-01-30 16:54 --d----- C:\4fdc428ba42c9d5bdf14bf95831aec0c
2009-01-29 16:50 2,838 a------- c:\windows\machine.ver
2009-01-26 21:22 --d-h--- C:\$AVG8.VAULT$
2009-01-26 20:17 --d----- c:\windows\network diagnostic
2009-01-26 20:14 459,264 ac------ c:\windows\system32\dllcache\msfeeds.dll
2009-01-26 20:14 383,488 ac------ c:\windows\system32\dllcache\ieapfltr.dll
2009-01-26 20:14 267,776 ac------ c:\windows\system32\dllcache\iertutil.dll
2009-01-26 20:14 63,488 ac------ c:\windows\system32\dllcache\icardie.dll
2009-01-26 20:14 52,224 ac------ c:\windows\system32\dllcache\msfeedsbs.dll
2009-01-26 20:14 13,824 -c------ c:\windows\system32\dllcache\ieudinit.exe
2009-01-26 20:14 2,455,488 ac------ c:\windows\system32\dllcache\ieapfltr.dat
2009-01-26 20:14 991,232 ac------ c:\windows\system32\dllcache\ieframe.dll.mui
2009-01-26 20:14 6,066,176 ac------ c:\windows\system32\dllcache\ieframe.dll
2009-01-26 20:13 33,792 ac------ c:\windows\system32\dllcache\custsat.dll
2009-01-26 20:06 --d----- c:\windows\system32\PreInstall
2009-01-26 20:04 31,768 a------- c:\windows\system32\wucltui.dll.mui
2009-01-26 20:04 18,456 a------- c:\windows\system32\wuaueng.dll.mui
2009-01-26 20:04 --d----- c:\windows\system32\SoftwareDistribution
2009-01-26 20:03 23,576 a------- c:\windows\system32\wuaucpl.cpl.mui
2009-01-26 20:03 23,576 a------- c:\windows\system32\wuapi.dll.mui
2009-01-26 20:02 --dsh--- c:\documents and settings\user\UserData
2009-01-26 19:43 94,208 a------- c:\windows\system32\GTW32N50.dll
2009-01-26 19:43 31,930 a------- c:\windows\system32\GTNDIS3.VXD
2009-01-26 19:43 15,872 a------- c:\windows\system32\GTNDIS5.sys
2009-01-26 19:43 32,768 a------- c:\windows\system32\GTGina.dll
2009-01-26 19:43 17,992 a------- c:\windows\system32\drivers\bcm42rly.sys
2009-01-26 19:43 17,992 a------- c:\windows\system32\bcm42rly.sys
2009-01-26 19:43 17,992 a------- c:\windows\bcm42rly.sys
2009-01-26 19:43 2,048 a------- c:\windows\system32\drivers\rt73.bin
2009-01-26 19:06 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-01-26 19:06 107,272 a------- c:\windows\system32\drivers\avgtdix.sys
2009-01-26 19:06 12,552 a------- c:\windows\system32\drivers\avgrkx86.sys
2009-01-26 19:06 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-01-26 19:06 --d----- c:\windows\system32\drivers\Avg
2009-01-26 19:06 --d----- c:\docume~1\user\applic~1\AVGTOOLBAR
2009-01-26 19:06 --d----- c:\program files\AVG
2009-01-26 19:06 --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-01-26 19:02 12,160 ac------ c:\windows\system32\dllcache\mouhid.sys
2009-01-26 19:02 12,160 a------- c:\windows\system32\drivers\mouhid.sys
2009-01-26 19:02 21,504 a------- c:\windows\system32\hidserv.dll
2009-01-26 19:02 10,368 a------- c:\windows\system32\drivers\hidusb.sys
2009-01-26 18:00 --d----- c:\windows\system32\appmgmt
2009-01-26 17:56 2 a------- c:\windows\msoffice.ini
2009-01-22 06:36 --d----- c:\docume~1\user\applic~1\You've Got Pictures Screensaver
2009-01-22 06:36 --d----- c:\docume~1\user\applic~1\Protector Suite
2009-01-22 06:36 --d----- c:\docume~1\user\applic~1\Intel
2009-01-22 06:36 --d----- c:\docume~1\user\applic~1\AOL
2009-01-22 06:36 --d----- c:\documents and settings\user\WINDOWS
2009-01-22 06:36 --d----- c:\documents and settings\user
2009-01-21 14:55 8,192 a------- c:\windows\REGLOCS.OLD

==================== Find3M ====================

2009-02-01 08:42 87,931 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-12-11 02:57 333,952 a------- c:\windows\system32\drivers\srv.sys

============= FINISH: 13:16:39.00 ===============

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Solved Re: Not sure of the problem

Post by Belahzur on Sun Feb 08, 2009 9:26 pm

Please download the [You must be registered and logged in to see this link.].

  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it.
  • Copy the bolded text below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose CopyCrying


    :files
    C:\Windows\System32\mcenspc.dll
    c:\windows\system32\TDSSorvd.dat
    C:\Lop SD
    C:\avenger
    C:\avenger.txt
    C:\Documents and Settings\user\Desktop\dds.com

    :reg
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SecurityProviders]
    "SecurityProviders"="msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll"


  • Return to OTMoveIt3, right click in the "Paste instructions for items to be Moved" window (under the light blue bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.

Please post the OTMoveIt log.


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Solved Re: Not sure of the problem

Post by aww1157 on Sun Feb 08, 2009 9:30 pm

========== FILES ==========
File/Folder C:\Windows\System32\mcenspc.dll not found.
c:\windows\system32\TDSSorvd.dat moved successfully.
C:\Lop SD moved successfully.
File/Folder C:\avenger not found.
File/Folder C:\avenger.txt not found.
C:\Documents and Settings\user\Desktop\dds.com moved successfully.
========== REGISTRY ==========
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\SecurityProviders\\"SecurityProviders"|"msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll" /E : value set successfully!

OTMoveIt3 by OldTimer - Version 1.0.8.0 log created on 02082009_133022

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Solved Re: Not sure of the problem

Post by Belahzur on Sun Feb 08, 2009 9:32 pm

How is the machine now? Smile

I see you have Adobe Reader version 7 installed on this machine, this is old and has holes malware can use to abuse to re-infect you, so we need to close these holes.

Go to Start > Control Panel > Add/Remove Programs and remove the following programs if present.

  • Adobe Reader 7
Then download and install version 9 from here:
[You must be registered and logged in to see this link.]


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Solved Re: Not sure of the problem

Post by aww1157 on Sun Feb 08, 2009 9:35 pm

I did the Adobe 9 this morning and the 7 does not show up in my Add/Remove programs. Is it still in there somewhere?

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Solved Re: Not sure of the problem

Post by Belahzur on Sun Feb 08, 2009 9:39 pm

Ah, I think it saw Adobe normal, not the reader. Open Grin

Please let me know how the machine is running now.


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Solved Re: Not sure of the problem

Post by aww1157 on Sun Feb 08, 2009 9:41 pm

It seems to be good now. I will see how it goes. Thank you so much for your help. You are all great. This is the second time you all have helped me. A couple of weeks ago it was the desktop.

Thanks Again !!!!!

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Solved Re: Not sure of the problem

Post by Belahzur on Sun Feb 08, 2009 9:44 pm

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

To help you keep your software updated, please considering using this free software program that will check for program updates.
[You must be registered and logged in to see this link.]

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

If you would take a moment to fill out our feedback form, we would appreciate it.
The link can be found [You must be registered and logged in to see this link.].

Hopefully this should take care of your problems! Good luck. Big Grin


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Solved Re: Not sure of the problem

Post by Doctor Inferno on Mon Jul 06, 2009 3:16 am

Since this issue has been addressed, a "solved" tag will be added and this topic will be closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a [You must be registered and logged in to see this link.] for your questions.


Please be a GeekPolice fan on [You must be registered and logged in to see this link.]



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