HELP!! CPU Problems

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Solved HELP!! CPU Problems

Post by jambajuice on Fri Jan 30, 2009 1:49 am

I have a Dell. I am getting a lot of pop ups. the most occurring are ones that say i need to run a virus check. My cpu will freeze everyonce in a while and i need to turn the power off.

Please Help, THANKS

jambajuice
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Solved Re: HELP!! CPU Problems

Post by Doctor Inferno on Fri Jan 30, 2009 5:47 am

Read this topic:

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And post a HijackThis log here.


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Solved Re: HELP!! CPU Problems

Post by jambajuice on Sat Jan 31, 2009 2:31 am

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:30:04 PM, on 1/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure\BackWeb\7681197\Program\BackWeb-7681197.exe
C:\Program Files\F-Secure\Anti-Virus\fssm32.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\F-Secure\Common\FSMA32.EXE
C:\Program Files\F-Secure\Common\FSMB32.EXE
C:\Program Files\F-Secure\Common\FCH32.EXE
C:\Program Files\F-Secure\Common\FAMEH32.EXE
C:\Program Files\F-Secure\Common\FNRB32.EXE
C:\Program Files\F-Secure\Anti-Virus\fsav32.exe
C:\Program Files\F-Secure\Common\FIH32.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Internet Content Filter\SafeEyes.exe
C:\Program Files\F-Secure\Common\FSM32.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Emerson\Desktop\hijackgpthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: testCPV6 - {15421B84-3488-49A7-AD18-CBF84A3EFAF6} - C:\Program Files\Webtools\webtools.dll
O2 - BHO: (no name) - {2ffc2926-3fc9-4cd9-a3ee-a046b4255d53} - C:\WINDOWS\system32\wahewuvu.dll
O2 - BHO: {e847ee18-e61f-8f88-3cc4-1a54e0a58c16} - {61c85a0e-45a1-4cc3-88f8-f16e81ee748e} - C:\WINDOWS\system32\oorpmbkt.dll (file missing)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {A5843EBC-F062-454A-8913-21F4C3B2C341} - C:\WINDOWS\system32\yayxuTmn.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: (no name) - {B1A64443-6FCA-41CE-8D51-5F8991257555} - (no file)
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: HelloWorldBHO - {D88E1558-7C2D-407A-953A-C044F5607CEA} - C:\Program Files\Mjcore\Mjcore.dll
O2 - BHO: (no name) - {EDEE2194-355F-4F7B-81CA-567428A03E0F} - C:\WINDOWS\system32\ssqQgFxx.dll (file missing)
O3 - Toolbar: Safe &Eyes Toolbar - {430DDB4F-38CC-4E91-AF33-4157334EC937} - C:\Program Files\Internet Content Filter\setoolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ICF] "C:\Program Files\Internet Content Filter\SafeEyes.exe"
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [] Rundll32.exe "c:\windows\system32\dezuzara.dll",a
O4 - HKLM\..\Run: [sugojurofu] Rundll32.exe "C:\WINDOWS\system32\pagapobo.dll",s
O4 - HKLM\..\Run: [347b729b] rundll32.exe "C:\WINDOWS\system32\bopedisu.dll",b
O4 - HKLM\..\Run: [CPM37484107] Rundll32.exe "c:\windows\system32\hesudobu.dll",a
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US [You must be registered and logged in to see this link.]
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [GetModule32] C:\Program Files\GetModule\GetModule32.exe
O4 - HKUS\S-1-5-19\..\Run: [sugojurofu] Rundll32.exe "C:\WINDOWS\system32\pagapobo.dll",s (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [sugojurofu] Rundll32.exe "C:\WINDOWS\system32\pagapobo.dll",s (User 'NETWORK SERVICE')
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: icf.dll
O10 - Unknown file in Winsock LSP: icf.dll
O10 - Unknown file in Winsock LSP: icf.dll
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {A93B47FD-9BF6-4DA8-97FC-9270B9D64A6C} (VaPgCtrl Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - [You must be registered and logged in to see this link.]
O20 - AppInit_DLLs: C:\WINDOWS\system32\jimekaju.dll C:\WINDOWS\system32\bolapuno.dll C:\WINDOWS\system32\firugoti.dll c:\windows\system32\hesudobu.dll c:\windows\system32\dezuzara.dll
O20 - Winlogon Notify: wvUOHApO - wvUOHApO.dll (file missing)
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\hesudobu.dll
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\hesudobu.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: F-Secure BackWeb (BackWeb Client - 7681197) - Unknown owner - C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: F-Secure BackWeb LAN Access - Unknown owner - C:\Program Files\F-Secure\BackWeb\7681197\Program\fsbwlan.exe
O23 - Service: F-Secure Gatekeeper Handler Starter - F-Secure Corp. - C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Network Request Broker - F-Secure Corporation - C:\Program Files\F-Secure\Common\FNRB32.EXE
O23 - Service: F-Secure Authentication Agent (FSAA) - F-Secure Corporation. All Rights Reserved. - C:\Program Files\F-Secure\Common\FSAA.EXE
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure\Common\FSMA32.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 11416 bytes

jambajuice
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Solved Re: HELP!! CPU Problems

Post by Belahzur on Sat Jan 31, 2009 2:01 pm

Hello.

  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O2 - BHO: testCPV6 - {15421B84-3488-49A7-AD18-CBF84A3EFAF6} - C:\Program Files\Webtools\webtools.dll
    O2 - BHO: (no name) - {2ffc2926-3fc9-4cd9-a3ee-a046b4255d53} - C:\WINDOWS\system32\wahewuvu.dll
    O2 - BHO: {e847ee18-e61f-8f88-3cc4-1a54e0a58c16} - {61c85a0e-45a1-4cc3-88f8-f16e81ee748e} - C:\WINDOWS\system32\oorpmbkt.dll (file missing)
    O2 - BHO: (no name) - {A5843EBC-F062-454A-8913-21F4C3B2C341} - C:\WINDOWS\system32\yayxuTmn.dll (file missing)
    O2 - BHO: (no name) - {B1A64443-6FCA-41CE-8D51-5F8991257555} - (no file)
    O2 - BHO: (no name) - {EDEE2194-355F-4F7B-81CA-567428A03E0F} - C:\WINDOWS\system32\ssqQgFxx.dll (file missing)
    O4 - HKLM\..\Run: [] Rundll32.exe "c:\windows\system32\dezuzara.dll",a
    O4 - HKLM\..\Run: [sugojurofu] Rundll32.exe "C:\WINDOWS\system32\pagapobo.dll",s
    O4 - HKLM\..\Run: [347b729b] rundll32.exe "C:\WINDOWS\system32\bopedisu.dll",b
    O4 - HKLM\..\Run: [CPM37484107] Rundll32.exe "c:\windows\system32\hesudobu.dll",a
    O4 - HKCU\..\Run: [GetModule32] C:\Program Files\GetModule\GetModule32.exe
    O4 - HKUS\S-1-5-19\..\Run: [sugojurofu] Rundll32.exe "C:\WINDOWS\system32\pagapobo.dll",s (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [sugojurofu] Rundll32.exe "C:\WINDOWS\system32\pagapobo.dll",s (User 'NETWORK SERVICE')
    O20 - AppInit_DLLs: C:\WINDOWS\system32\jimekaju.dll C:\WINDOWS\system32\bolapuno.dll C:\WINDOWS\system32\firugoti.dll c:\windows\system32\hesudobu.dll c:\windows\system32\dezuzara.dll
    O20 - Winlogon Notify: wvUOHApO - wvUOHApO.dll (file missing)
    O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\hesudobu.dll
    O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\hesudobu.dll
    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe


  • Press "Fix Checked"
  • Close Hijack This.

Please download and run this tool.

Download Malwarebytes' Anti-Malware from [You must be registered and logged in to see this link.]

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.


Post the contents of the MBAM Log.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Solved Re: HELP!! CPU Problems

Post by Doctor Inferno on Sat May 09, 2009 10:05 am

Since this issue has been addressed, a "solved" tag will be added and this topic will be closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a [You must be registered and logged in to see this link.] for your questions.


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Posts Posts : 12017
Joined Joined : 2007-12-26
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Solved Re: HELP!! CPU Problems

Post by Doctor Inferno on Sat May 09, 2009 10:05 am

Since this issue has been addressed, a "solved" tag will be added and this topic will be closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a [You must be registered and logged in to see this link.] for your questions.


Please be a GeekPolice fan on [You must be registered and logged in to see this link.]



Have we helped you? [You must be registered and logged in to see this link.] | Doctor by day, ninja by night.

Doctor Inferno
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Joined Joined : 2007-12-26
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