computer giving me errors when installing updates and other things

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Solved computer giving me errors when installing updates and other things

Post by andrewvanderhevel on 19th January 2009, 3:07 pm

hello. i recently reinstalled windows, last night. and i have been trying to install service pack 3 among other things but the computer keeps giving me errors, i dont know if this is related to any kind of virus or spyware but i figured i would post a log just to be sure. thanks a lot.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:06:19 AM, on 1/19/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Faronics\Deep Freeze\Install C-0\DF5Serv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\Program Files\Faronics\Deep Freeze\Install C-0\_$Df\FrzState2k.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = [You must be registered and logged in to see this link.]
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NVMixerTray] "C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - [You must be registered and logged in to see this link.]
O20 - Winlogon Notify: DfLogon - C:\WINDOWS\SYSTEM32\LogonDll.dll
O23 - Service: DF5Serv - Faronics Corporation - C:\Program Files\Faronics\Deep Freeze\Install C-0\DF5Serv.exe

--
End of file - 1706 bytes

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Solved Re: computer giving me errors when installing updates and other things

Post by Belahzur on 19th January 2009, 3:21 pm

Lets have a look around.

  • Please download DDS by sUBs to your Desktop (Important!!) from one of these locations:
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
    [You must be registered and logged in to see this link.]
  • Double click DDS.scr to run
  • When complete, DDS.txt will open.
  • Click No for Optional Scan.
  • Save the report to your Desktop.
  • Copy and paste DDS.txt back here, I don't need to see attach.txt.


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Solved Re: computer giving me errors when installing updates and other things

Post by andrewvanderhevel on 19th January 2009, 5:00 pm

Thanks for responding so quickly. Does this show the status of other drives i have connected? cause i have another hard drive connected so i don't know if thats a factor?
DDS (Ver_09-01-07.01) - NTFSx86
Run by Andrew at 11:00:04.32 on Mon 01/19/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.511.318 [GMT -5:00]


============== Running Processes ===============

C:\Program Files\Faronics\Deep Freeze\Install C-0\DF5Serv.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Faronics\Deep Freeze\Install C-0\_$Df\FrzState2k.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Andrew\Local Settings\Temporary Internet Files\Content.IE5\3AZGKMAO\dds[1].com

============== Pseudo HJT Report ===============

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NVMixerTray] "c:\program files\nvidia corporation\nvmixer\NVMixerTray.exe"
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Notify: DfLogon - LogonDll.dll

============= SERVICES / DRIVERS ===============

R0 DeepFrz;DeepFrz;c:\windows\system32\drivers\DeepFrz.sys [2007-3-7 130584]

=============== Created Last 30 ================

2009-01-19 09:44 --d----- c:\windows\system32\scripting
2009-01-19 09:44 --d----- c:\windows\l2schemas
2009-01-19 09:44 --d----- c:\windows\system32\en
2009-01-19 09:44 --d----- c:\windows\system32\bits
2009-01-19 09:40 --d----- c:\windows\ServicePackFiles
2009-01-19 09:37 --d----- c:\windows\network diagnostic
2009-01-19 09:29 272,128 -c------ c:\windows\system32\dllcache\bthport.sys
2009-01-19 09:29 826,368 -c------ c:\windows\system32\dllcache\wininet.dll
2009-01-19 09:29 1,160,192 -c------ c:\windows\system32\dllcache\urlmon.dll
2009-01-19 09:29 1,499,136 -c------ c:\windows\system32\dllcache\shdocvw.dll
2009-01-19 09:28 1,846,400 -c------ c:\windows\system32\dllcache\win32k.sys
2009-01-19 09:28 2,145,280 -c------ c:\windows\system32\dllcache\ntkrnlmp.exe
2009-01-19 09:28 2,189,184 -c------ c:\windows\system32\dllcache\ntoskrnl.exe
2009-01-19 09:28 2,023,936 -c------ c:\windows\system32\dllcache\ntkrpamp.exe
2009-01-19 09:28 2,066,048 -c------ c:\windows\system32\dllcache\ntkrnlpa.exe
2009-01-19 09:28 3,593,216 -c------ c:\windows\system32\dllcache\mshtml.dll
2009-01-19 09:26 203,136 -c------ c:\windows\system32\dllcache\rmcast.sys
2009-01-19 09:26 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
2009-01-19 09:26 333,952 -c------ c:\windows\system32\dllcache\srv.sys
2009-01-19 09:26 331,776 -c------ c:\windows\system32\dllcache\msadce.dll
2009-01-19 09:26 691,712 -c------ c:\windows\system32\dllcache\inetcomm.dll
2009-01-19 09:25 337,408 -c------ c:\windows\system32\dllcache\netapi32.dll
2009-01-19 09:25 1,106,944 -c------ c:\windows\system32\dllcache\msxml3.dll
2009-01-19 09:19 381,425 -c------ c:\windows\system32\dllcache\copycd.wmv
2009-01-19 09:19 9,585 -c------ c:\windows\system32\dllcache\controls.css
2009-01-19 09:19 8,298 -c------ c:\windows\system32\dllcache\contents.htm
2009-01-19 09:19 6,878 -c------ c:\windows\system32\dllcache\controls.js
2009-01-19 09:19 773 -c------ c:\windows\system32\dllcache\cnth.gif
2009-01-19 09:19 773 -c------ c:\windows\system32\dllcache\cnt.gif
2009-01-19 09:19 772 -c------ c:\windows\system32\dllcache\cntd.gif
2009-01-19 09:19 760 -c------ c:\windows\system32\dllcache\cloapph.gif
2009-01-19 09:19 717 -c------ c:\windows\system32\dllcache\cloapp.gif
2009-01-19 09:19 129,045 -------- c:\windows\system32\drivers\cxthsfs2.cty
2009-01-19 09:19 999 -c------ c:\windows\system32\dllcache\bktrh.gif
2009-01-19 09:06 --d----- c:\program files\Trend Micro
2009-01-19 08:20 --d----- c:\program files\NVIDIA Corporation
2009-01-19 08:20 --d----- c:\program files\common files\NVIDIA Shared
2009-01-19 08:19 6,272 a------- c:\windows\system32\drivers\splitter.sys
2009-01-19 08:19 83,072 a------- c:\windows\system32\drivers\wdmaud.sys
2009-01-19 08:19 52,864 a------- c:\windows\system32\drivers\dmusic.sys
2009-01-19 08:19 56,576 a------- c:\windows\system32\drivers\swmidi.sys
2009-01-19 08:19 142,592 a------- c:\windows\system32\drivers\aec.sys
2009-01-19 08:19 172,416 a------- c:\windows\system32\drivers\kmixer.sys
2009-01-19 08:19 2,944 a------- c:\windows\system32\drivers\drmkaud.sys
2009-01-19 08:19 60,800 a------- c:\windows\system32\drivers\sysaudio.sys
2009-01-19 08:19 7,552 a------- c:\windows\system32\drivers\mskssrv.sys
2009-01-19 08:19 4,992 a------- c:\windows\system32\drivers\mspqm.sys
2009-01-19 08:19 5,376 a------- c:\windows\system32\drivers\mspclock.sys
2009-01-19 03:10 --d----- c:\windows\system32\PreInstall
2009-01-19 03:10 26,488 a------- c:\windows\system32\spupdsvc.exe
2009-01-19 03:10 --d-h--- c:\windows\$hf_mig$
2009-01-19 03:09 31,768 a------- c:\windows\system32\wucltui.dll.mui
2009-01-19 03:09 18,456 a------- c:\windows\system32\wuaueng.dll.mui
2009-01-19 03:09 23,576 a------- c:\windows\system32\wuaucpl.cpl.mui
2009-01-19 03:09 23,576 a------- c:\windows\system32\wuapi.dll.mui
2009-01-19 03:09 --d----- c:\windows\system32\SoftwareDistribution
2009-01-19 03:08 --dsh--- c:\documents and settings\andrew\UserData
2009-01-19 01:25 --d----- c:\program files\common files\Blizzard Entertainment
2009-01-19 00:22 12,104,192 a------- C:\$Persi0.sys
2009-01-19 00:22 65,536 a------- c:\windows\system32\LogonDll.dll
2009-01-19 00:20 --d----- c:\program files\Faronics
2009-01-19 00:18 12,160 ac------ c:\windows\system32\dllcache\mouhid.sys
2009-01-19 00:18 12,160 a------- c:\windows\system32\drivers\mouhid.sys
2009-01-19 00:18 10,368 a------- c:\windows\system32\drivers\hidusb.sys
2009-01-19 00:15 --d----- c:\documents and settings\Andrew
2009-01-19 00:13 --ds---- c:\windows\system32\Microsoft
2009-01-19 00:13 8,192 a------- c:\windows\REGLOCS.OLD
2009-01-19 00:12 2,048 a--s---- c:\windows\bootstet.dat
2009-01-19 00:12 28,288 ac------ c:\windows\system32\dllcache\xjis.nls
2009-01-19 00:10 36,927 ac------ c:\windows\system32\dllcache\padrs411.dll
2009-01-19 00:09 13,463,552 ac------ c:\windows\system32\dllcache\hwxjpn.dll
2009-01-19 00:08 29,184 ac------ c:\windows\system32\dllcache\asptxn.dll
2009-01-19 00:07 2,577 a------- c:\windows\system32\CONFIG.NT
2009-01-19 00:07 0 a------- c:\windows\control.ini
2009-01-19 00:07 23,392 a------- c:\windows\system32\nscompat.tlb
2009-01-19 00:07 16,832 a------- c:\windows\system32\amcompat.tlb
2009-01-19 00:07 316,640 a------- c:\windows\WMSysPr9.prx
2009-01-19 00:06 --dsh--- c:\documents and settings\all users\DRM
2009-01-19 00:05 488 a---hr-- c:\windows\system32\WindowsLogon.manifest
2009-01-19 00:05 488 a---hr-- c:\windows\system32\logonui.exe.manifest
2009-01-19 00:05 --ds---- c:\windows\Downloaded Program Files
2009-01-19 00:05 --d--r-- c:\windows\Offline Web Pages
2009-01-19 00:05 749 a---hr-- c:\windows\WindowsShell.Manifest
2009-01-19 00:05 749 a---hr-- c:\windows\system32\wuaucpl.cpl.manifest
2009-01-19 00:05 749 a---hr-- c:\windows\system32\sapi.cpl.manifest
2009-01-19 00:05 749 a---hr-- c:\windows\system32\nwc.cpl.manifest
2009-01-19 00:05 749 a---hr-- c:\windows\system32\ncpa.cpl.manifest
2009-01-19 00:05 749 a---hr-- c:\windows\system32\cdplayer.exe.manifest
2009-01-19 00:05 --d-h--- c:\program files\WindowsUpdate
2009-01-19 00:05 4,399,505 ac------ c:\windows\system32\dllcache\nls302en.lex
2009-01-19 00:04 --d----- c:\program files\common files\MSSoap
2009-01-19 00:02 --d----- c:\program files\Online Services
2009-01-19 00:02 --d----- c:\program files\Messenger
2009-01-19 00:02 --d----- c:\program files\MSN Gaming Zone
2009-01-19 00:01 --d----- c:\program files\Windows NT
2009-01-18 18:48 --d----- c:\program files\common files\ODBC
2009-01-18 18:48 --d----- c:\program files\common files\SpeechEngines
2009-01-18 18:48 --d--r-- c:\documents and settings\all users\Documents

==================== Find3M ====================

2009-01-19 09:49 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-01-19 00:03 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-01-18 19:22 484,736 a------- c:\windows\system32\LDK.exe
2008-12-11 05:57 333,952 a------- c:\windows\system32\drivers\srv.sys
2008-10-23 07:36 286,720 a------- c:\windows\system32\gdi32.dll

============= FINISH: 11:00:28.15 ===============

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Solved Re: computer giving me errors when installing updates and other things

Post by Belahzur on 19th January 2009, 5:04 pm

No malware there.

Press Start > Run.
Type in cmd, then press enter.

At the DOS prompt execute the following commands, one by one.
Press the enter key after each entry.

regsvr32 urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Mshtml.dll
regsvr32 Browseui.dll
regsvr32 Shell32.dll

Type Exit press enter to close the cmd window.

Does Windows Updates work now?


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Solved Re: computer giving me errors when installing updates and other things

Post by andrewvanderhevel on 19th January 2009, 5:58 pm

absolutely. thanks a lot.
after i format a drive, can it still be damaged from previous viruses? cause everytime i try to install world of warcraft, it gives me errors saying that the data is being corrupted. if so i guess i will buy a new hard drive.

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Solved Re: computer giving me errors when installing updates and other things

Post by Belahzur on 19th January 2009, 6:03 pm

No, a format fixes everything.
It's like the WoW installer is corrupted and you'll need to download it again.


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Solved Re: computer giving me errors when installing updates and other things

Post by Doctor Inferno on 2nd May 2009, 6:34 am

Since this issue has been addressed, a "solved" tag will be added and this topic will be closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.


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