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Can't get AVG to uninstall

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Solved Can't get AVG to uninstall

Post by LadySmith on Sat Jan 03, 2009 7:09 pm

Every time I try to uninstall AVG (because I'm gonna install Avast!), I get:

1 error occured. Click details to show more information.

Details> Local machine installation failed
Installation:
Error: Action failed for registry key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows: creating registry key....
Error 0x80070005

Oh, and I get the same thing whether I do it through Add/Remove Programs or through the Start menu and click on uninstall

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Solved Re: Can't get AVG to uninstall

Post by Digitalocksmith on Sat Jan 03, 2009 11:33 pm

What version of AVG, and have you stopped it from running in the background first?

You can try this at your own risk if your confident with registry altercations.

Firstly, back up your registry and make sure you know how to restore it!

Open regedit.exe from a command prompt and locate the offending key HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows:

Right click / Permissions / Advanced / deleted the two "deny everyone" entries...click Apply / OK!

Reboot and give it another go!


Regards



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Solved Re: Can't get AVG to uninstall

Post by LadySmith on Sun Jan 04, 2009 4:13 am

It's AVG 8. I right clicked it on the task bar and exited, but when I pull up the Task Manager, in the processes, there were a few AVG things that I had a problem closing no matter how many times I would click "End Process", it would be right back on the list. Like right now, I still see 2 of AVGRSX.EXE that keeps coming back on the list no matter how many times I put it to End Process.

I might try what you suggested about the registry if I can't get those to close out (if that's even what is keeping it from uninstalling).

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Solved Re: Can't get AVG to uninstall

Post by Digitalocksmith on Sun Jan 04, 2009 10:27 am

Another method to try:

Download the latest installation file of AVG: http://www.avg.com/download

After downloading, run this file and choose the 'Uninstall Product' option in the 'Select Setup Type' dialog box

Finish the uninstallation process and restart your computer.

You can also download the AVG uninstall tool from here:

http://www.grisoft.cz/filedir/util/avg_arm_sup_____.dir/avgremover.exe

Regards



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Solved Re: Can't get AVG to uninstall

Post by Jerry Parnell on Sun Jan 25, 2009 9:02 am

Haha, good idea DL.
When I saw this topic title, my first thought was the AVG Removal Tool.



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