GeekPolice
Welcome to GeekPolice.net!

GeekPolice is a website which provides free Computer Technical Support & Virus/Spyware Removal to our members.

You are viewing the forum as a "Guest" which doesn't give you member privileges to ask questions or post comments.

Take 30 seconds to register below and unlock the limitations of this website to discover new computer knowledge!

How to Remove Astrum Antivirus Pro [Removal Guide]

View previous topic View next topic Go down

How to Remove Astrum Antivirus Pro [Removal Guide]

Post by Doctor Inferno on Thu 25 Dec 2008, 10:16 pm

This guide will give you easy instructions on how to remove Astrum Antivirus Pro.

Astrum Antivirus Pro Screenshots:


There are a total of 2 images you can view for this infection. Click the image above to view it in a pop up.




Symptoms in HijackThis logs:

Code:
O4 - HKCU\..\Run: [Astrum] "C:\Program Files\Astrumsoftware\Astrum.exe"





Follow these instructions to continue:

1. Please download Malwarebytes' Anti-Malware.



2. Install Malwarebytes' Anti-Malware by double clicking on Download_mbam-setup.exe

3. Follow the prompts. Make sure that Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware are checked. Then click finish.

4. Malwarebytes' Anti-Malware will automatically update itself after the install, you can press the OK button to close that box and you will now be at the main program as shown below.

If you are having problems with the updater, you can use this link to manually update MBAM with the latest database
Spoiler:

  • Malwarebytes' Anti-Malwares' latest database
Download the Full database to your Desktop or to your usual Download Folder and install it by double clicking the file. Make sure that MBAM is closed before installing the update.



5. Close ALL open Windows, Programs, File or Folders.

6. Make sure you are on the Scanner tab. Select Perform quick scan then click the Scan button as shown above.

7. Malwarebytes' Anti-Malware will now start scanning your computer for infected files as shown below.



8. When the scan is finished a message box will appear, click Ok to continue.

9. Click Show Results.


10. You will now be presented with a screen showing you the malware infections like shown below. Yours may look different depending on the infection you have.

11. Click on Remove seletced


12. When removing the files, Malwarebytes' Anti-Malware may require you to restart the computer in order to do a complete removal. If it displays a message stating that it needs to restart, please allow it to do so.

13. After that you can close the Malwarebytes' Anti-Malware window, your computer is now cleaned.




If you are still experiencing problems or difficulties following this guide or require any assistance removing this malware, please post your questions in our Malware Removal forums for free help.

You have to be logged in to post questions. Registration is free. By registering you are privileged to other virus removal resources.


Please be a GeekPolice fan on Facebook!



Have we helped you? Help us! | Doctor by day, ninja by night.

Doctor Inferno
The GeekPolice


The GeekPolice

Posts: 12023
Joined: 2007-12-26
Operating System: Windows 7 Home Premium and Ultimate X64

View user profile http://twitter.com/GeekPolice

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

Permissions in this forum:
You cannot reply to topics in this forum