Removing W32.Tidserv

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Solved Removing W32.Tidserv

Post by oagersnap on 19th December 2008, 8:08 pm

Hello,
Like many others, my system has also been infected with the W32.Tidserv worm. For some reason, I can't remove it with Norton Antivirus, all I get is a link to this page: [You must be registered and logged in to see this link.]

I hope you can help me, here is my HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:53:36, on 19-12-2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmer\Fælles filer\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Programmer\Fælles filer\Symantec Shared\ccEvtMgr.exe
C:\Programmer\Fælles filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Programmer\Fælles filer\Symantec Shared\SNDSrvc.exe
C:\Programmer\Fælles filer\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Programmer\Fælles filer\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\eManager\anbmServ.exe
C:\Programmer\Fælles filer\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Programmer\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Programmer\Bonjour\mDNSResponder.exe
C:\Programmer\Java\jre6\bin\jqs.exe
C:\Programmer\Norton AntiVirus\navapsvc.exe
C:\Programmer\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Programmer\Synaptics\SynTP\SynTPLpr.exe
C:\Programmer\Synaptics\SynTP\SynTPEnh.exe
C:\Programmer\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programmer\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\FerrariWallPaper\FerrariWP.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Programmer\Acer\eRecovery\Monitor.exe
C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe
C:\Programmer\iTunes\iTunesHelper.exe
C:\Programmer\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Ole Agersnap\Lokale indstillinger\Application Data\Google\Update\GoogleUpdate.exe
C:\Programmer\OpenOffice.org 3\program\soffice.exe
C:\Programmer\OpenOffice.org 3\program\soffice.bin
C:\Programmer\Windows Live\Messenger\msnmsgr.exe
C:\Programmer\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programmer\Fælles filer\Symantec Shared\Security Console\NSCSRVCE.EXE
C:\Documents and Settings\Ole Agersnap\Lokale indstillinger\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Ole Agersnap\Lokale indstillinger\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Ole Agersnap\Lokale indstillinger\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Ole Agersnap\Lokale indstillinger\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Ole Agersnap\Lokale indstillinger\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Ole Agersnap\Lokale indstillinger\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Ole Agersnap\Lokale indstillinger\Application Data\Google\Chrome\Application\chrome.exe
C:\Programmer\uTorrent\uTorrent.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Ole Agersnap\Lokale indstillinger\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Ole Agersnap\Lokale indstillinger\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Ole Agersnap\Lokale indstillinger\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Ole Agersnap\Dokumenter\Downloads\Hijack(GP)This.exe
C:\WINDOWS\system32\notepad.exe
C:\Programmer\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hyperlinks
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmer\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmer\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Programmer\Norton AntiVirus\NavShExt.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmer\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmer\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Norton AntiVirus - {C4069E3A-68F1-403E-B40E-20066696354B} - C:\Programmer\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Programmer\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmer\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RemoteControl] C:\Programmer\CyberLink\PowerDVD\PDVDServ.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ATIPTA] C:\Programmer\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [FerrariWallPaper] C:\WINDOWS\FerrariWallPaper\FerrariWP.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [eRecoveryService] C:\Programmer\Acer\eRecovery\Monitor.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmer\Fælles filer\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmer\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Programmer\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmer\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Programmer\Fælles filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Programmer\Fælles filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Ole Agersnap\Lokale indstillinger\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Comrade.exe] C:\Programmer\GameSpy\Comrade\Comrade.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmer\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOKAL TJENESTE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETVÆRKSTJENESTE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Programmer\OpenOffice.org 3\program\quickstart.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmer\Messenger\msmsgs.exe
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Programmer\Fælles filer\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Programmer\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour-tjeneste (Bonjour Service) - Apple Inc. - C:\Programmer\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod-tjeneste (iPod Service) - Apple Inc. - C:\Programmer\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmer\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Programmer\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programmer\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\Security Console\NSCSRVCE.EXE
O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Programmer\Norton AntiVirus\SAVScan.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\SNDSrvc.exe
O23 - Service: SPBBCSvc - Symantec Corporation - C:\Programmer\Fælles filer\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Programmer\Fælles filer\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 9851 bytes

oagersnap
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Solved Re: Removing W32.Tidserv

Post by Belahzur on 19th December 2008, 8:15 pm

Hello.


  • Download combofix from here, use the top links - [You must be registered and logged in to see this link.]
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


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Solved Re: Removing W32.Tidserv

Post by oagersnap on 19th December 2008, 9:28 pm

Hmmm... The problem seems to be fixed now. Thank you very much! Smile

oagersnap
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Solved Re: Removing W32.Tidserv

Post by Doctor Inferno on 24th January 2009, 10:13 am

Since this issue is resolved, this topic is closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.


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