at wit's end and need help

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Solved Re: at wit's end and need help

Post by Belahzur on 14th December 2008, 12:33 am

Tis okay, CF removed it's folder along with it's files, so that is gone.

How is the machine running now?


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Solved Re: at wit's end and need help

Post by Endall on 14th December 2008, 12:39 am

much better thanks!!! I haven't noticed anything like what was going on. It's so nice to end up on the page for the link you clicked in a google search and not bounced to who-knows-where.

I am so happy I found this site. You have been the MOST help I've ever gotten for any such problem!

I don't know how to thank you for the help. I know I'm gonna keep a book mark for the site and will direct others I may come accross with similar problems here.

Now, one more question... What's a decent anti-virus/malare package to run? I was using AVG Free at the time I became infected, so my confidence is a bit low with it now. I'm currently running a trial version of Norton. Should I just spend the money and stick with it or is there something better out there?

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Solved Re: at wit's end and need help

Post by Belahzur on 14th December 2008, 12:43 am

Hello.
In my opinion - Norton drags the system down because it's a large program, I would stick with AVG, much smaller and lighter on the system.

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

Hopefully this should take care of your problems! Good luck. Big Grin


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Solved Re: at wit's end and need help

Post by Endall on 14th December 2008, 1:16 am

heh, I've got firefox too.. it was also affected by the bug...

so far, all seems well!

I really do appreciate the help.

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Solved Re: at wit's end and need help

Post by Jerry Parnell on 14th December 2008, 1:16 am

Wow Bel! Very nice fix, fastest for this rootkit so far! Right On!

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Solved Re: at wit's end and need help

Post by Doctor Inferno on 17th January 2009, 10:26 am

Since this issue is resolved, this topic is closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.


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