Need help removing a backdoor.tidserv!inf PLEASE!

View previous topic View next topic Go down

Solved Need help removing a backdoor.tidserv!inf PLEASE!

Post by ajune18 on 9th December 2008, 5:45 am

I've been having a lot of problems with my computer especially when trying to use search engines i keep getting re-directed to more search engines. i have Norton and i have run several scans and it has detected a virus called a backdoor.tidserv!inf and i'm supposed to remove it manually but i have no idea how. any help will be appreciated!

Thanks!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:56:44 PM, on 12/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
c:\WINDOWS\system32\ZuneBusEnum.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDispVol.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Toshiba\Tvs\TvsTray.exe
C:\Program Files\Synaptics\SynTP\Toshiba.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\dla\DLACTRLW.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
C:\Program Files\Logitech\ImageStudio\LogiTray.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe
C:\Program Files\HP\HP UT\bin\hppusg.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\WINDOWS\system32\RAMASST.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Joseph Ortega\My Documents\Hijack(GP)This.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local
R3 - URLSearchHook: Yahoo! uC - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O3 - Toolbar: Yahoo! uC - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [TDispVol] TDispVol.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [THotkey] "C:\Program Files\Toshiba\Toshiba Applet\thotkey.exe"
O4 - HKLM\..\Run: [SynTPLpr] "C:\Program Files\Synaptics\SynTP\SynTPLpr.exe"
O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe"
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Tvs] "C:\Program Files\Toshiba\Tvs\TvsTray.exe"
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [PadTouch] C:\Program Files\TOSHIBA\Touch and Launch\PadExe.exe
O4 - HKLM\..\Run: [SmoothView] "C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\DLACTRLW.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe" /server /startmonitor /deaf
O4 - HKLM\..\Run: [OrderReminder] "C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [LVCOMS] "C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE"
O4 - HKLM\..\Run: [LogitechGalleryRepair] "C:\Program Files\Logitech\ImageStudio\ISStart.exe"
O4 - HKLM\..\Run: [LogitechImageStudioTray] "C:\Program Files\Logitech\ImageStudio\LogiTray.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [ToolBoxFX] "C:\Program Files\HP\ToolBoxFX\bin\HPTLBXFX.exe" /enum:on /alerts:on /notifications:on /systrayIcon:on /fl:on /fr:on /appData:on
O4 - HKLM\..\Run: [HPUsageTracking] "C:\Program Files\HP\HP UT\bin\hppusg.exe" "C:\Program Files\HP\HP UT\"
O4 - HKLM\..\Run: [hpbdfawep] C:\Program Files\HP\Dfawep\bin\hpbdfawep.exe 1
O4 - HKLM\..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] "C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe"
O4 - HKCU\..\Run: [LDM] "C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - [You must be registered and logged in to see this link.]
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshibadirect.com/dpdstart
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - [You must be registered and logged in to see this link.]
O17 - HKLM\System\CCS\Services\Tcpip\..\{8349B406-2BFF-449A-9FA3-E8B231BEFCA3}: NameServer = 85.255.112.148;85.255.112.215
O17 - HKLM\System\CCS\Services\Tcpip\..\{A303B3A6-B526-4605-AFEA-104FFC34572D}: NameServer = 85.255.112.148;85.255.112.215
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec RemoteAssist - Symantec, Inc. - C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe
O23 - Service: TOSHIBA Application Service (TAPPSRV) - TOSHIBA Corp. - C:\Program Files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

--
End of file - 13883 bytes


Last edited by ajune18 on 9th December 2008, 6:59 pm; edited 1 time in total

ajune18
Novice
Novice

Posts Posts : 6
Joined Joined : 2008-12-09
OS OS : Windows XP
Points Points : 29213
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Need help removing a backdoor.tidserv!inf PLEASE!

Post by Doctor Inferno on 9th December 2008, 8:14 am

Submit a new Hijack This log, but this time when Notepad opens, Open the Format menu and untick Word Wrap.



Please be a GeekPolice fan on [You must be registered and logged in to see this link.]



Have we helped you? [You must be registered and logged in to see this link.] | Doctor by day, ninja by night.

Doctor Inferno
Administrator
Administrator

Posts Posts : 11976
Joined Joined : 2007-12-26
Gender Gender : Male
OS OS : Windows 7 Home Premium and Ultimate X64
Protection Protection : Kaspersky PURE and Malwarebytes' Anti-Malware
Points Points : 104620
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Need help removing a backdoor.tidserv!inf PLEASE!

Post by ajune18 on 9th December 2008, 7:01 pm

ok i submitted a new hijacklog and unclicked word wrap, i hope thats right now Smile thanks!

ajune18
Novice
Novice

Posts Posts : 6
Joined Joined : 2008-12-09
OS OS : Windows XP
Points Points : 29213
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Need help removing a backdoor.tidserv!inf PLEASE!

Post by Belahzur on 9th December 2008, 7:05 pm

Hello.


  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O17 - HKLM\System\CCS\Services\Tcpip\..\{8349B406-2BFF-449A-9FA3-E8B231BEFCA3}: NameServer = 85.255.112.148;85.255.112.215
    O17 - HKLM\System\CCS\Services\Tcpip\..\{A303B3A6-B526-4605-AFEA-104FFC34572D}: NameServer = 85.255.112.148;85.255.112.215


  • Press "Fix Checked"
  • Close Hijack This.



  • Download combofix from here, use the top links - [You must be registered and logged in to see this link.]
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34918
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : 7 Home Premium x64
Points Points : 245091
# Likes # Likes : 1

View user profile

Back to top Go down

Solved Re: Need help removing a backdoor.tidserv!inf PLEASE!

Post by ajune18 on 9th December 2008, 9:41 pm

ok i've run combo fix and here is the log it ended with.

ComboFix 08-12-07.04 - Joseph Ortega 2008-12-09 15:26:37.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.537 [GMT -6:00]
Running from: c:\documents and settings\Joseph Ortega\My Documents\ComboFix.exe
* Created a new restore point

WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !!
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\resycled
c:\resycled\boot.com
c:\windows\system32\kdqxe.exe

.
((((((((((((((((((((((((( Files Created from 2008-11-09 to 2008-12-09 )))))))))))))))))))))))))))))))
.

2008-12-09 15:26 . 2008-12-09 15:26 6,736 --a------ c:\windows\system32\drivers\PROCEXP90.SYS
2008-12-04 20:56 . 2008-12-04 20:56 d-------- c:\documents and settings\Guest\Application Data\Yahoo!
2008-12-03 01:17 . 2008-12-03 01:18 d-------- c:\program files\iTunes
2008-12-03 01:17 . 2008-12-03 01:18 d-------- c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-12-03 01:14 . 2008-12-03 01:14 d-------- c:\program files\Bonjour
2008-12-03 01:12 . 2008-12-03 01:13 d-------- c:\program files\QuickTime
2008-12-02 10:56 . 2008-12-02 10:58 d-------- C:\95b09064071a8eea185b861e178a
2008-12-02 10:54 . 2008-12-02 10:56 d-------- C:\344e68bebf1c7c356a3952d940
2008-11-28 01:14 . 2008-11-28 01:14 27,904 --a------ c:\windows\system32\drivers\ndisprot.sys
2008-11-28 01:13 . 2008-11-28 01:13 d-------- c:\program files\homeview
2008-11-28 00:20 . 2008-11-29 21:38 d-------- c:\documents and settings\Joseph Ortega\Application Data\uTorrent
2008-11-21 18:21 . 2008-11-21 18:21 0 --a------ c:\windows\Dvm.INI
2008-11-21 18:15 . 2008-11-21 18:15 d-------- c:\program files\RCA
2008-11-21 11:03 . 2008-11-21 11:05 d-------- C:\87e91129c2c08fc6ad28aa60bbb149fd
2008-11-10 12:23 . 2008-11-10 12:23 243,840 --a------ c:\windows\system32\ZuneWlanCfgSvc.exe
2008-11-10 12:23 . 2008-11-10 12:23 60,032 --a------ c:\windows\system32\ZuneBusEnum.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-09 21:30 --------- d-----w c:\program files\Common Files\Symantec Shared
2008-12-09 01:19 --------- d-----w c:\documents and settings\Joseph Ortega\Application Data\LimeWire
2008-12-04 04:30 --------- d-----w c:\program files\HP
2008-12-04 04:29 --------- d-----w c:\program files\Hewlett-Packard
2008-12-03 07:17 --------- d-----w c:\program files\iPod
2008-12-03 07:17 --------- d-----w c:\program files\Common Files\Apple
2008-12-03 07:04 --------- d-----w c:\program files\Apple Software Update
2008-11-28 13:56 --------- d-----w c:\program files\Common Files\AOL
2008-11-28 07:02 --------- d-----w c:\documents and settings\All Users\Application Data\AOL
2008-11-22 00:15 --------- d--h--w c:\program files\InstallShield Installation Information
2008-11-18 20:38 --------- d-----w c:\program files\Zune
2008-11-07 17:21 --------- d-----w c:\documents and settings\Guest\Application Data\Symantec
2008-11-07 17:20 --------- d-----w c:\documents and settings\Guest\Application Data\HP
2008-10-30 18:28 --------- d-----w c:\program files\NOS
2008-10-30 18:28 --------- d-----w c:\documents and settings\All Users\Application Data\NOS
2008-10-30 05:24 --------- d-----w c:\program files\Common Files\Adobe AIR
2008-10-30 05:22 --------- d-----w c:\program files\Common Files\Adobe
2008-10-24 11:10 453,632 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-18 03:22 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec
2008-10-10 04:40 --------- d-----w c:\program files\Ring Factory
2007-11-30 20:57 256 ----a-w c:\documents and settings\Joseph Ortega\pool.bin
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-10 15360]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LtMoh]
--a------ 2004-08-18 05:37 184320 c:\program files\ltmoh\ltmoh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
--------- 2004-10-13 10:24 1694208 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"=
"c:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"= c:\\TOSHIBA\\IVP\\ISM\\pinger.exe
"c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"c:\\Documents and Settings\\Joseph Ortega\\My Documents\\My Music\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Ring Factory\\RingFactory.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 LiveUpdate Notice;LiveUpdate Notice;"c:\program files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon [2008-01-25 149352]
R2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\Viewpoint\Common\ViewpointService.exe" [2007-02-20 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-09-02 99376]
S3 COH_Mon;COH_Mon;\??\c:\windows\system32\Drivers\COH_Mon.sys [2008-01-12 23888]
S3 Ndisprot;ArcNet NDIS Protocol Driver;\??\c:\windows\system32\drivers\Ndisprot.sys [2008-11-28 27904]
S3 UXDCMN;UXDCMN;\??\D:\UXDCMN.SYS []

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{d7f3fad3-62f9-11db-b84c-001302833aa7}]
\Shell\AutoRun\command - E:\setupSNK.exe

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder

2008-12-03 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2008-11-11 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - Joseph Ortega.job
- c:\program files\Norton Internet Security\Norton AntiVirus\Navw32.exe [2008-02-07 08:05]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-WebCamRT.exe - (no file)
MSConfigStartUp-Cleanup - c:\docume~1\JOSEPH~1\LOCALS~1\Temp\2006715154943_mcappins.exe
MSConfigStartUp-msci - c:\docume~1\JOSEPH~1\LOCALS~1\Temp\2006715154940_mcinfo.exe
MSConfigStartUp-NDSTray - NDSTray.exe



**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2008-12-09 15:32:46
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe
c:\windows\system32\DVDRAMSV.exe
c:\windows\ehome\ehrecvr.exe
c:\windows\ehome\ehSched.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\toshiba\IVP\swupdate\swupdtmr.exe
c:\program files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
c:\windows\system32\ZuneBusEnum.exe
c:\windows\ehome\mcrdsvc.exe
c:\program files\Viewpoint\Viewpoint Manager\ViewMgr.exe
c:\windows\system32\dllhost.exe
.
**************************************************************************
.
Completion time: 2008-12-09 15:38:17 - machine was rebooted
ComboFix-quarantined-files.txt 2008-12-09 21:38:14

Pre-Run: 80,242,659,328 bytes free
Post-Run: 82,155,638,784 bytes free

150 --- E O F --- 2008-12-02 17:03:45

ajune18
Novice
Novice

Posts Posts : 6
Joined Joined : 2008-12-09
OS OS : Windows XP
Points Points : 29213
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Need help removing a backdoor.tidserv!inf PLEASE!

Post by Belahzur on 9th December 2008, 11:11 pm

Now open a new notepad file.
Input this into the notepad file:

Driver::
Ndisprot

File::
c:\windows\system32\drivers\ndisprot.sys

Folder::
c:\program files\homeview

Save this as CFScript.txt, save it to your desktop also.
Then drag and drop CFScript.txt into combofix as seen below:


This will open combofix.exe again, agree to it's terms and allow it to run, it may want to reboot after it's done. Post the resulting log back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34918
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : 7 Home Premium x64
Points Points : 245091
# Likes # Likes : 1

View user profile

Back to top Go down

Solved Re: Need help removing a backdoor.tidserv!inf PLEASE!

Post by ajune18 on 10th December 2008, 2:31 am

here's the latest log.

ComboFix 08-12-07.04 - Joseph Ortega 2008-12-09 20:19:39.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.576 [GMT -6:00]
Running from: c:\documents and settings\Joseph Ortega\My Documents\ComboFix.exe
Command switches used :: c:\documents and settings\Joseph Ortega\My Documents\CFscript.txt
* Created a new restore point

FILE ::
c:\windows\system32\drivers\ndisprot.sys
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\homeview
c:\program files\homeview\Uninstall.exe
c:\windows\system32\drivers\ndisprot.sys

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_NDISPROT
-------\Service_Ndisprot


((((((((((((((((((((((((( Files Created from 2008-11-10 to 2008-12-10 )))))))))))))))))))))))))))))))
.

2008-12-09 17:45 . 2008-10-16 14:06 208,744 --a------ c:\windows\system32\muweb.dll
2008-12-04 20:56 . 2008-12-04 20:56 d-------- c:\documents and settings\Guest\Application Data\Yahoo!
2008-12-03 01:17 . 2008-12-03 01:18 d-------- c:\program files\iTunes
2008-12-03 01:17 . 2008-12-03 01:18 d-------- c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2008-12-03 01:14 . 2008-12-03 01:14 d-------- c:\program files\Bonjour
2008-12-03 01:12 . 2008-12-03 01:13 d-------- c:\program files\QuickTime
2008-12-02 10:56 . 2008-12-02 10:58 d-------- C:\95b09064071a8eea185b861e178a
2008-12-02 10:54 . 2008-12-02 10:56 d-------- C:\344e68bebf1c7c356a3952d940
2008-11-28 00:20 . 2008-11-29 21:38 d-------- c:\documents and settings\Joseph Ortega\Application Data\uTorrent
2008-11-21 18:21 . 2008-11-21 18:21 0 --a------ c:\windows\Dvm.INI
2008-11-21 18:15 . 2008-11-21 18:15 d-------- c:\program files\RCA
2008-11-21 11:03 . 2008-11-21 11:05 d-------- C:\87e91129c2c08fc6ad28aa60bbb149fd
2008-11-10 12:23 . 2008-11-10 12:23 243,840 --a------ c:\windows\system32\ZuneWlanCfgSvc.exe
2008-11-10 12:23 . 2008-11-10 12:23 60,032 --a------ c:\windows\system32\ZuneBusEnum.exe

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-10 01:59 --------- d-----w c:\program files\Common Files\Symantec Shared
2008-12-09 01:19 --------- d-----w c:\documents and settings\Joseph Ortega\Application Data\LimeWire
2008-12-04 04:30 --------- d-----w c:\program files\HP
2008-12-04 04:29 --------- d-----w c:\program files\Hewlett-Packard
2008-12-03 07:17 --------- d-----w c:\program files\iPod
2008-12-03 07:17 --------- d-----w c:\program files\Common Files\Apple
2008-12-03 07:04 --------- d-----w c:\program files\Apple Software Update
2008-11-28 13:56 --------- d-----w c:\program files\Common Files\AOL
2008-11-28 07:02 --------- d-----w c:\documents and settings\All Users\Application Data\AOL
2008-11-22 00:15 --------- d--h--w c:\program files\InstallShield Installation Information
2008-11-18 20:38 --------- d-----w c:\program files\Zune
2008-11-07 17:21 --------- d-----w c:\documents and settings\Guest\Application Data\Symantec
2008-11-07 17:20 --------- d-----w c:\documents and settings\Guest\Application Data\HP
2008-10-30 18:28 --------- d-----w c:\program files\NOS
2008-10-30 18:28 --------- d-----w c:\documents and settings\All Users\Application Data\NOS
2008-10-30 05:24 --------- d-----w c:\program files\Common Files\Adobe AIR
2008-10-30 05:22 --------- d-----w c:\program files\Common Files\Adobe
2008-10-24 11:10 453,632 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-18 03:22 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec
2008-10-10 04:40 --------- d-----w c:\program files\Ring Factory
2007-11-30 20:57 256 ----a-w c:\documents and settings\Joseph Ortega\pool.bin
.

((((((((((((((((((((((((((((( [You must be registered and logged in to see this link.] )))))))))))))))))))))))))))))))))))))))))
.
+ 2005-10-21 02:02:28 163,328 ----a-w c:\windows\ERDNT\subs\ERDNT.EXE
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2004-08-10 15360]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LtMoh]
--a------ 2004-08-18 05:37 184320 c:\program files\ltmoh\ltmoh.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
--------- 2004-10-13 10:24 1694208 c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\TOSHIBA\\ivp\\NetInt\\Netint.exe"=
"c:\\TOSHIBA\\Ivp\\ISM\\pinger.exe"= c:\\TOSHIBA\\IVP\\ISM\\pinger.exe
"c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"c:\\Documents and Settings\\Joseph Ortega\\My Documents\\My Music\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\Ring Factory\\RingFactory.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R2 LiveUpdate Notice;LiveUpdate Notice;"c:\program files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon [2008-01-25 149352]
R2 Viewpoint Manager Service;Viewpoint Manager Service;"c:\program files\Viewpoint\Common\ViewpointService.exe" [2007-02-20 24652]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;\??\c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2008-09-02 99376]
S3 COH_Mon;COH_Mon;\??\c:\windows\system32\Drivers\COH_Mon.sys [2008-01-12 23888]
S3 UXDCMN;UXDCMN;\??\D:\UXDCMN.SYS []

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{d7f3fad3-62f9-11db-b84c-001302833aa7}]
\Shell\AutoRun\command - E:\setupSNK.exe

*Newly Created Service* - COMHOST
.
Contents of the 'Scheduled Tasks' folder

2008-12-03 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2008-11-11 c:\windows\Tasks\Norton Internet Security - Run Full System Scan - Joseph Ortega.job
- c:\program files\Norton Internet Security\Norton AntiVirus\Navw32.exe [2008-02-07 08:05]
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2008-12-09 20:24:15
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
c:\windows\system32\LEXBCES.EXE
c:\windows\system32\LEXPPS.EXE
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Symantec\LiveUpdate\AluSchedulerSvc.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\TOSHIBA\ConfigFree\CFSvcs.exe
c:\windows\system32\DVDRAMSV.exe
c:\windows\ehome\ehrecvr.exe
c:\windows\ehome\ehSched.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\toshiba\IVP\swupdate\swupdtmr.exe
c:\program files\TOSHIBA\TOSHIBA Applet\TAPPSRV.exe
c:\windows\system32\ZuneBusEnum.exe
c:\windows\ehome\mcrdsvc.exe
c:\program files\Viewpoint\Viewpoint Manager\ViewMgr.exe
c:\windows\system32\dllhost.exe
.
**************************************************************************
.
Completion time: 2008-12-09 20:29:19 - machine was rebooted
ComboFix-quarantined-files.txt 2008-12-10 02:29:16
ComboFix2.txt 2008-12-09 21:38:18

Pre-Run: 82,075,021,312 bytes free
Post-Run: 82,012,127,232 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

160 --- E O F --- 2008-12-02 17:03:45

ajune18
Novice
Novice

Posts Posts : 6
Joined Joined : 2008-12-09
OS OS : Windows XP
Points Points : 29213
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Need help removing a backdoor.tidserv!inf PLEASE!

Post by Belahzur on 10th December 2008, 2:34 am

Looks good, what problems remain?

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Updating Java:

  • Download the latest version of [You must be registered and logged in to see this link.].
  • Select the first option where it says "Java SE Runtime Environment (JRE) 6 Update 11".
  • Click the "Download" button to the right.
  • In the Window that opens, select your platform and language, check the "agree" box, and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add or Remove Programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    - Examples of older versions in Add or Remove Programs:
    - Java 2 Runtime Environment, SE v1.4.2
    - J2SE Runtime Environment 5.0
    - J2SE Runtime Environment 5.0 Update 2
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u11-windows-i586-p.exe that you downloaded to install the newest version.
Please make sure the new version of Java is installed before you run JavaRa.

Please download JavaRa from [You must be registered and logged in to see this link.]

  • First, unzip it.
  • Then run JavaRa.
  • Select English from the drop down menu and press Select.
  • This will open JavaRa.
  • Press Remove older versions
  • Press yes to the prompt.
  • It will make a log file of what it's removed.
  • Copy and paste the log back here.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34918
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : 7 Home Premium x64
Points Points : 245091
# Likes # Likes : 1

View user profile

Back to top Go down

Solved Re: Need help removing a backdoor.tidserv!inf PLEASE!

Post by ajune18 on 10th December 2008, 5:06 am

looks like all the problems are solved thanks so much!

ajune18
Novice
Novice

Posts Posts : 6
Joined Joined : 2008-12-09
OS OS : Windows XP
Points Points : 29213
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Need help removing a backdoor.tidserv!inf PLEASE!

Post by Doctor Inferno on 10th December 2008, 10:02 am

Just one more thing left, we need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]
I also recommand the following add-ons for Firefox, they will help keep you safe from malicious scripts or activeX exploits.
[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

Hopefully this should take care of your problems! Good luck. Big Grin


Please be a GeekPolice fan on [You must be registered and logged in to see this link.]



Have we helped you? [You must be registered and logged in to see this link.] | Doctor by day, ninja by night.

Doctor Inferno
Administrator
Administrator

Posts Posts : 11976
Joined Joined : 2007-12-26
Gender Gender : Male
OS OS : Windows 7 Home Premium and Ultimate X64
Protection Protection : Kaspersky PURE and Malwarebytes' Anti-Malware
Points Points : 104620
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: Need help removing a backdoor.tidserv!inf PLEASE!

Post by Doctor Inferno on 15th January 2009, 8:11 am

Since this issue is resolved, this topic is closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.

Everyone else, please open a new topic for your questions.


Please be a GeekPolice fan on [You must be registered and logged in to see this link.]



Have we helped you? [You must be registered and logged in to see this link.] | Doctor by day, ninja by night.

Doctor Inferno
Administrator
Administrator

Posts Posts : 11976
Joined Joined : 2007-12-26
Gender Gender : Male
OS OS : Windows 7 Home Premium and Ultimate X64
Protection Protection : Kaspersky PURE and Malwarebytes' Anti-Malware
Points Points : 104620
# Likes # Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum