Need help with Spyware.Ispynow

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Solved Need help with Spyware.Ispynow

Post by myrgp1 on Wed Dec 03, 2008 6:33 am

Hi I need help with a program that's been detected on my computer. It says it's called Spyware.Ispynow and my computer has been slowing down at an exponential rate as well as the program blocking off programs such as SuperAntiSpyware and access to sites like McAfee. I've read that some people have had success with removing it through SuperAntiSpyware or MalwareBytes, but I can't open either of those programs nor access the sites.

Here is the HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:29:09 PM, on 12/2/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Verizon\McciTrayApp.exe
C:\Program Files\Verizon\VSP\VerizonServicepoint.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\drivers\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Windows Defender\Windows Defender.exe
C:\Program Files\Mozilla Firefox\crashreporter.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\mmc.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = [You must be registered and logged in to see this link.]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [You must be registered and logged in to see this link.]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = [You must be registered and logged in to see this link.]
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~1\VERIZO~1.DLL
O3 - Toolbar: Verizon Broadband Toolbar - {A057A204-BACC-4D26-8398-26FADCF27386} - C:\PROGRA~1\VERIZO~1\VERIZO~1.DLL
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Verizon_McciTrayApp] C:\Program Files\Verizon\McciTrayApp.exe
O4 - HKLM\..\Run: [VerizonServicepoint.exe] "C:\Program Files\Verizon\VSP\VerizonServicepoint.exe" /AUTORUN
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe
O4 - HKCU\..\Run: [winhpdrv] "C:\Documents and Settings\Me\Application Data\Google\xtgoj6119471.exe"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "c:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: D-Link AirPlus USB.lnk = ?
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - [You must be registered and logged in to see this link.] (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - [You must be registered and logged in to see this link.]
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - [You must be registered and logged in to see this link.]
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - [You must be registered and logged in to see this link.]
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - [You must be registered and logged in to see this link.]
O17 - HKLM\System\CCS\Services\Tcpip\..\{3CC26168-7627-439C-81AB-3522F08949B0}: NameServer = 68.94.156.1,68.94.157.1
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: CaCCProvSP - Unknown owner - C:\Program Files\CA\eTrust Internet Security Suite\ccprovsp.exe (file missing)
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 11365 bytes


Thanks

myrgp1
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Joined Joined : 2008-12-03
OS OS : Windows XP
Points Points : 29240
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Solved Re: Need help with Spyware.Ispynow

Post by Belahzur on Wed Dec 03, 2008 12:43 pm

Hello.


  • Open HijackThis
  • Choose "Do a system scan only"
  • Check the boxes in front of these lines:


    O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe
    O4 - HKCU\..\Run: [winhpdrv] "C:\Documents and Settings\Me\Application Data\Google\xtgoj6119471.exe"


  • Press "Fix Checked"
  • Close Hijack This.


Delete these two files in bold:
C:\Documents and Settings\Me\Application Data\Google\xtgoj6119471.exe
C:\WINDOWS\system32\drivers\svchost.exe




  • Download combofix from here, use the top links - [You must be registered and logged in to see this link.]
  • Double click on ComboFix.exe.
  • Follow the prompts. NOTE:
  • ComboFix will check to see if the Microsoft Windows Recovery Console is installed.
    ***It's strongly recommended to have the Recovery Console installed before doing any malware removal.***

    **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will automatically proceed with its scan.


  • The Recovery Console provides a recovery/repair mode should a problem occur during a Combofix run.



  • Allow ComboFix to download the Recovery Console.
  • Accept the End-User License Agreement.
  • The Recovery Console will be installed.
  • You will this next prompt that asks if you want to continue the malware scan, select yes



  • Allow combofix to run
  • Post C:\combofix.txt back here.

    Note:
    Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


[You must be registered and logged in to see this link.] - [You must be registered and logged in to see this link.] - Please PM me if I fail to respond within 24hrs.


Belahzur
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Solved Re: Need help with Spyware.Ispynow

Post by myrgp1 on Wed Dec 03, 2008 7:30 pm

Thanks for the reply! I fixed the two things via HJT and successfully deleted both files after some effort. After running ComboFix, here are the results:

ComboFix 08-12-02.02 - Me 2008-12-03 10:49:41.3 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1699 [GMT -8:00]
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\test.txt
c:\windows\a3kebook.ini
c:\windows\akebook.ini
c:\windows\ANS2000.INI
c:\windows\IE4 Error Log.txt
c:\windows\system32\~.exe
c:\windows\system32\drivers\TDSSmqlt.sys
c:\windows\system32\mlnmp.ini
c:\windows\system32\TDSScfum.dll
c:\windows\system32\TDSSlxwp.dll
c:\windows\system32\TDSSnmxh.log
c:\windows\system32\TDSSnrsr.dll
c:\windows\system32\TDSSofxh.dll
c:\windows\system32\TDSSosvd.dat
c:\windows\system32\TDSSrhym.log
c:\windows\system32\TDSSriqp.dll
c:\windows\system32\TDSSsihc.dll
c:\windows\system32\TDSStkdv.log

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_TDSSSERV.SYS
-------\Legacy_TDSSSERV.SYS


((((((((((((((((((((((((( Files Created from 2008-11-03 to 2008-12-03 )))))))))))))))))))))))))))))))
.

2008-12-03 10:45 . 2008-12-03 10:54 d-------- C:\-Combo-Fix-
2008-12-02 22:45 . 2008-12-02 23:09 d-------- c:\program files\Malwarebytes' Anti-Malware
2008-12-02 22:45 . 2008-12-02 22:45 d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-02 22:45 . 2008-10-22 16:10 38,496 --a------ c:\windows\SYSTEM32\DRIVERS\mbamswissarmy.sys
2008-12-02 22:45 . 2008-10-22 16:10 15,504 --a------ c:\windows\SYSTEM32\DRIVERS\mbam.sys
2008-12-02 01:22 . 2008-12-02 01:22 d-------- c:\program files\PSP Grader
2008-11-11 11:57 . 2008-09-04 09:15 1,106,944 --------- c:\windows\SYSTEM32\DLLCACHE\msxml3.dll
2008-11-11 11:57 . 2008-10-24 03:21 455,296 --------- c:\windows\SYSTEM32\DLLCACHE\mrxsmb.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-03 18:36 --------- d-----w c:\documents and settings\Me\Application Data\Skype
2008-12-03 05:27 --------- d-----w c:\documents and settings\Me\Application Data\BitTorrent
2008-12-03 05:27 --------- d-----w c:\documents and settings\Me\Application Data\Azureus
2008-12-03 05:27 --------- d-----w c:\documents and settings\Me\Application Data\Apple Computer
2008-11-20 08:46 --------- d-----w c:\program files\Warcraft III
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-16 22:13 202,776 ----a-w c:\windows\SYSTEM32\wuweb.dll
2008-10-16 22:13 202,776 ----a-w c:\windows\SYSTEM32\DLLCACHE\wuweb.dll
2008-10-16 22:13 1,809,944 ----a-w c:\windows\SYSTEM32\wuaueng.dll
2008-10-16 22:13 1,809,944 ----a-w c:\windows\SYSTEM32\DLLCACHE\wuaueng.dll
2008-10-16 22:12 561,688 ----a-w c:\windows\SYSTEM32\wuapi.dll
2008-10-16 22:12 561,688 ----a-w c:\windows\SYSTEM32\DLLCACHE\wuapi.dll
2008-10-16 22:12 323,608 ----a-w c:\windows\SYSTEM32\wucltui.dll
2008-10-16 22:12 323,608 ----a-w c:\windows\SYSTEM32\DLLCACHE\wucltui.dll
2008-10-16 22:09 92,696 ----a-w c:\windows\SYSTEM32\DLLCACHE\cdm.dll
2008-10-16 22:09 92,696 ----a-w c:\windows\SYSTEM32\cdm.dll
2008-10-16 22:09 51,224 ----a-w c:\windows\SYSTEM32\wuauclt.exe
2008-10-16 22:09 51,224 ----a-w c:\windows\SYSTEM32\DLLCACHE\wuauclt.exe
2008-10-16 22:09 43,544 ----a-w c:\windows\SYSTEM32\wups2.dll
2008-10-16 22:08 34,328 ----a-w c:\windows\SYSTEM32\wups.dll
2008-10-16 22:08 34,328 ----a-w c:\windows\SYSTEM32\DLLCACHE\wups.dll
2008-10-15 16:34 337,408 ------w c:\windows\SYSTEM32\DLLCACHE\netapi32.dll
2008-10-03 17:41 6,066,176 ------w c:\windows\SYSTEM32\DLLCACHE\ieframe.dll
2008-10-03 03:13 --------- d-----w c:\program files\Fraps
2008-10-01 00:43 1,286,152 ----a-w c:\windows\SYSTEM32\msxml4.dll
2008-09-15 12:12 1,846,400 ----a-w c:\windows\SYSTEM32\win32k.sys
2008-09-15 12:12 1,846,400 ------w c:\windows\SYSTEM32\DLLCACHE\win32k.sys
2008-09-10 01:14 1,307,648 ----a-w c:\windows\SYSTEM32\msxml6.dll
2008-09-10 01:14 1,307,648 ------w c:\windows\SYSTEM32\DLLCACHE\msxml6.dll
2008-09-08 10:41 333,824 ------w c:\windows\SYSTEM32\DLLCACHE\srv.sys
2008-09-04 17:15 1,106,944 ----a-w c:\windows\SYSTEM32\msxml3.dll
2008-04-25 07:16 32 ----a-w c:\documents and settings\All Users\Application Data\ezsid.dat
2005-10-11 08:05 242,907 ----a-w c:\documents and settings\Me\setup.exe
2004-12-18 04:37 848 --sha-w c:\windows\SYSTEM32\KGyGaAvL.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A057A204-BACC-4D26-8398-26FADCF27386}]
2008-05-30 08:42 1991680 --a------ c:\progra~1\VERIZO~1\VERIZO~1.DLL

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{A057A204-BACC-4D26-8398-26FADCF27386}"= "c:\progra~1\VERIZO~1\VERIZO~1.DLL" [2008-05-30 1991680]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{A057A204-BACC-4D26-8398-26FADCF27386}"= "c:\progra~1\VERIZO~1\VERIZO~1.DLL" [2008-05-30 1991680]

[HKEY_CLASSES_ROOT\clsid\{a057a204-bacc-4d26-8398-26fadcf27386}]
[HKEY_CLASSES_ROOT\verizon_broad.VERIZON_BROAD]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2008-02-06 21898024]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\SoundMAX\SMax4PNP.exe" [2004-06-30 1388544]
"IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 221184]
"PCMService"="c:\program files\Dell\Media Experience\PCMService.exe" [2004-04-11 290816]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-08-23 57344]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-06 110592]
"DeadAIM"="c:\progra~1\AIM\\DeadAIM.ocm" [2004-12-22 161817]
"type32"="c:\program files\Microsoft IntelliType Pro\type32.exe" [2003-05-15 114688]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\point32.exe" [2003-05-15 163840]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"SunJavaUpdateSched"="c:\program files\Java\jre1.6.0_07\bin\jusched.exe" [2008-06-10 144784]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb09.exe" [2006-01-12 188416]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd.exe" [2003-06-25 49152]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-10-23 233472]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-03-28 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-03-30 267048]
"LogitechCommunicationsManager"="c:\program files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" [2007-10-25 563984]
"LogitechQuickCamRibbon"="c:\program files\Logitech\QuickCam\Quickcam.exe" [2007-10-25 2178832]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"Verizon_McciTrayApp"="c:\program files\Verizon\McciTrayApp.exe" [2007-09-28 936960]
"VerizonServicepoint.exe"="c:\program files\Verizon\VSP\VerizonServicepoint.exe" [2007-05-11 2061816]
"Logitech Hardware Abstraction Layer"="KHALMNPR.EXE" [2008-02-29 c:\windows\KHALMNPR.Exe]
"Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2008-02-29 c:\windows\KHALMNPR.Exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
D-Link AirPlus USB.lnk - c:\program files\AIRPLUS\D-Link AirPlus DWL-120+ Wireless USB Adapter\AIRPLUS.EXE [2008-03-20 258048]
Logitech SetPoint.lnk - c:\program files\Logitech\SetPoint\SetPoint.exe [2008-09-25 805392]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2007-04-19 12:41 294912 c:\program files\SUPERAntiSpyware\SASWINLO.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\LBTWlgn]
2008-05-02 01:42 72208 c:\program files\Common Files\Logitech\Bluetooth\LBTWLgn.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WdfLoadGroup]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Starcraft\\StarCraft.exe"=
"c:\\Program Files\\Warcraft III\\Frozen Throne.exe"=
"c:\\Program Files\\Paltalk Messenger\\paltalk.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Warcraft III\\Warcraft III.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\SYSTEM32\\LEXPPS.EXE"=
"c:\\Documents and Settings\\Me\\Application Data\\Macromedia\\Flash Player\\[You must be registered and logged in to see this link.]
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3724:TCP"= 3724:TCP:*:Disabled:Blizzard Downloader: 3724

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\IcmpSettings]
"AllowInboundEchoRequest"= 1 (0x1)

R1 SASDIFSV;SASDIFSV;\??\c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [2006-10-10 5632]
R1 SASKUTIL;SASKUTIL;\??\c:\program files\SUPERAntiSpyware\SASKUTIL.sys [2007-02-27 51440]
R2 WinDefend;Windows Defender;"c:\program files\Windows Defender\MsMpEng.exe" [2006-11-03 13592]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-11-06 34064]
S3 SASENUM;SASENUM;\??\c:\program files\SUPERAntiSpyware\SASENUM.SYS [2006-02-16 4096]
S3 TIAcxubt;D-Link WLAN USB Boot Device;c:\windows\system32\Drivers\tiacxubt.sys [2008-03-20 17536]
S3 TIACXUSB;D-Link AirPlus DWL-120+ Wireless USB Adapter;c:\windows\system32\Drivers\tiacxusb.sys [2008-03-20 177280]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{28d3ec7f-97ca-11dc-95d1-001111980258}]
\Shell\AutoRun\command - F:\LaunchU3.exe
.
Contents of the 'Scheduled Tasks' folder

2008-12-01 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-04-11 16:57]

2008-10-25 c:\windows\Tasks\McAfee.com Scan for Viruses - My Computer (JAMES-Me).job
- c:\program files\mcafee.com\vso\mcmnhdlr.exe []

2008-12-03 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 18:20]
.
- - - - ORPHANS REMOVED - - - -

WebBrowser-{5CBE2611-C31B-401F-89BC-4CBB25E853D7} - (no file)
WebBrowser-{90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - (no file)
HKCU-Run-BitTorrent - c:\program files\BitTorrent\bittorrent.exe
HKCU-Run-Aim6 - (no file)


.
------- Supplementary Scan -------
.
FireFox -: Profile - c:\documents and settings\Me\Application Data\Mozilla\Firefox\Profiles\mtnnbal4.default\
FireFox -: prefs.js - STARTUP.HOMEPAGE - [You must be registered and logged in to see this link.]
FF -: plugin - c:\program files\Adobe\Acrobat 7.0\Reader\browser\nppdf32.dll
FF -: plugin - c:\program files\iTunes\Mozilla Plugins\npitunes.dll
FF -: plugin - c:\program files\Mozilla Firefox\plugins\npOGAPlugin.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, [You must be registered and logged in to see this link.]
Rootkit scan 2008-12-03 10:54:12
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\TDSSserv.sys]
"imagepath"="\systemroot\system32\drivers\TDSSmqlt.sys"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(720)
c:\program files\SUPERAntiSpyware\SASWINLO.dll
c:\windows\system32\Ati2evxx.dll
c:\program files\common files\logitech\bluetooth\LBTWlgn.dll
c:\program files\common files\logitech\bluetooth\LBTServ.dll
.
Completion time: 2008-12-03 10:55:48
ComboFix-quarantined-files.txt 2008-12-03 18:55:14

Pre-Run: 15,602,417,664 bytes free
Post-Run: 15,986,937,856 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

213 --- E O F --- 2008-12-02 04:28:49

myrgp1
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Solved Re: Need help with Spyware.Ispynow

Post by Belahzur on Wed Dec 03, 2008 7:38 pm

Hello.
Looks good.


  • Now open a new notepad file.
  • Input this into the notepad file:

    Windows Registry Editor Version 5.00

    [-HKEY_LOCAL_MACHINE\system\ControlSet001\Services\TDSSserv.sys]

  • Save this as fix.reg, save it to your desktop.
  • Double click fix.reg to run it.
  • Select yes to the registry merge prompt.


What problems remain?


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Solved Re: Need help with Spyware.Ispynow

Post by myrgp1 on Wed Dec 03, 2008 8:06 pm

I'm a little confused. Did you want me to type that into a notepad file and save as you said to?

Am I supposed to include the

Windows Registry Editor Version 5.00

Or did you want me to just put this:

[-HKEY_LOCAL_MACHINE\system\ControlSet001\Services\TDSSserv.sys]


Also, did you want another HJT log or something to check if any problems remain? Or was it just a general question in asking if I could still see any problems on the surface while using my computer?

Thanks again!

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Solved Re: Need help with Spyware.Ispynow

Post by Belahzur on Wed Dec 03, 2008 8:11 pm

Hello.
Please make sure you have Windows Registry Editor Version 5.00 included as the top line or the registry fix won't work.

I was asking as a general question. Smile Does the machine seem faster than before?


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Solved Re: Need help with Spyware.Ispynow

Post by myrgp1 on Wed Dec 03, 2008 8:36 pm

Going to reboot my computer and see how everything is now. So far, I notice that there are no more popups from my Firewall indicating that the Spyware.Ispynow is threatening my computer, so that's good. Also, before I couldn't really open my browsers and now it seems as if I can surf the web like normal again. The speed of my computer also seems to be back to normal.




Just rebooted. Wonderful, seems everything is fine again. Before the virus was prohibiting my from using SuperAntiSpyware and Malwarebytes but now I can once again open both of those programs. I think we're good now then! One question though. I currently do not have an anti-virus program (other than Windows Defender) and was wondering if I should go download Avast as this program was linked before on this site regarding anti-virus programs.

Also, just out of curiosity..I know that before I thought of posting my HJT logs here, I was looking for some ways to fix this problem and saw in a Yahoo! Answers post by a user that he recommended that we go to the Device Manager and show hidden devices. This allowed me to see the Non Plug-N-Play drivers and I remember specifically disabling and uninstalling the TDSSserv.sys driver that was running in there as this was found to be part of the problem by some users online regarding this particular malware. Seeing as I just ran the registry thing with that same exact name, I was wondering what the connection was? And was I not supposed to have disabled and uninstalled it in the first place? I did notice the conditions getting slightly better after initially doing so though..

Again, thanks for all your help! It's greatly appreciated and I'm glad that I was able to resolve all this in under 24 hours as I have upcoming finals that I need to study for! Thanks!!!!! Thank You!

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Solved Re: Need help with Spyware.Ispynow

Post by Belahzur on Wed Dec 03, 2008 8:55 pm

Hello.
Disabling it was the right thing to do. Smile it allowed you to download combofix.

Yes, I'd recommend you run avast! anti-virus.

The reg fix was just to remove the leftover service.
=====

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.
Updating Java:

  • Download the latest version of [You must be registered and logged in to see this link.].
  • Select the first option where it says "Java SE Runtime Environment (JRE) 6 Update 11".
  • Click the "Download" button to the right.
  • In the Window that opens, select your platform and language, check the "agree" box, and click Continue.
  • Click on the link to download Windows Offline Installation and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add or Remove Programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
    - Examples of older versions in Add or Remove Programs:
    - Java 2 Runtime Environment, SE v1.4.2
    - J2SE Runtime Environment 5.0
    - J2SE Runtime Environment 5.0 Update 2
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u11-windows-i586-p.exe that you downloaded to install the newest version.
Please make sure the new version of Java is installed before you run JavaRa.

Please download JavaRa from [You must be registered and logged in to see this link.]

  • First, unzip it.
  • Then run JavaRa.
  • Select English from the drop down menu and press Select.
  • This will open JavaRa.
  • Press Remove older versions
  • Press yes to the prompt.
  • It will make a log file of what it's removed.
  • Copy and paste the log back here.


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Solved Re: Need help with Spyware.Ispynow

Post by myrgp1 on Wed Dec 03, 2008 10:59 pm

Okay, here's the JavaRa log:

JavaRa 1.11 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Wed Dec 03 14:56:24 2008

Found and removed: C:\Program Files\Java\j2re1.4.2_03

Found and removed: C:\Program Files\Java\jre1.6.0_05

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\8A0F841731866D117AB7000B0D410203

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0000-0005-ABCDEFFEDCBA}

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_05\

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_02

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_03

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.0.1_04

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2

Found and removed: SOFTWARE\JavaSoft\Java Web Start\1.2.0_01

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0000-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0001-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0002-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0003-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0004-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0005-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0006-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0007-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0008-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0009-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0010-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0011-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0012-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0013-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0014-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0015-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0016-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0017-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0018-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0019-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0020-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0021-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0022-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0023-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0024-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0025-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0026-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0027-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0028-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0029-ABCDEFFEDCBB}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBA}

Found and removed: Software\Classes\CLSID\{CAFEEFAC-0013-0001-0030-ABCDEFFEDCBB}

------------------------------------

Finished reporting.

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Solved Re: Need help with Spyware.Ispynow

Post by Belahzur on Wed Dec 03, 2008 10:59 pm

We need to make a new restore point.

To turn off System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (or the Turn off System Restore on all drives check box), and then click OK.
4. Click Yes when you receive the prompt to the turn off System Restore.

Now we need to make a new restore point.
To turn on System Restore, follow these steps:
1. Click Start, right-click My Computer, and then click Properties.
2. Click the System Restore tab.
3. Click the Turn off System Restore check box (To turn on System Restore), and then click OK.
====

Below I have included a number of recommendations for how to protect your computer in order to prevent future malware infections. Please take these recommendations seriously; these few simple steps can stave off the vast majority of spyware problems. As happy as we are to help you, for your sake we would rather not have repeat customers. Goofy

1) Please navigate to [You must be registered and logged in to see this link.] and download all the "critical updates" for Windows. This can patch many of the security holes through which attackers can gain access to your computer.

Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates , or get into the habit of checking for Windows updates regularly. I cannot stress enough how important this is.

2) In order to protect yourself against spyware, you should consider installing and running the following free programs:

[You must be registered and logged in to see this link.]
A tutorial on using Ad-Aware to remove spyware from your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using Spybot to remove spyware from your computer may be found [You must be registered and logged in to see this link.]. Please also remember to enable Spybot's "Immunize" and "TeaTimer" features.

[You must be registered and logged in to see this link.]
A tutorial on using SpywareBlaster to prevent spyware from ever installing on your computer may be found [You must be registered and logged in to see this link.].

[You must be registered and logged in to see this link.]
A tutorial on using SpywareGuard for realtime protection against spyware and hijackers may be found [You must be registered and logged in to see this link.].

Make sure to keep these programs up-to-date and to run them regularly, as this can prevent a great deal of spyware hassle.

3) Please consider using an alternate browser. Mozilla's Firefox browser is fantastic; it is much more secure than Internet Explorer, immune to almost all known browser hijackers, and also has the best built-in popup blocker (as an added benefit!) that I have ever seen. If you are interested, Firefox may be downloaded from here:
[You must be registered and logged in to see this link.]

4) Also make sure to run your antivirus software regularly, and to keep it up-to-date.

5) Finally, consider maintaining a firewall. Some good free firewalls are [You must be registered and logged in to see this link.], or
[You must be registered and logged in to see this link.]
A tutorial on understanding and using firewalls may be found [You must be registered and logged in to see this link.].

Please also read Tony Klein's excellent article: [You must be registered and logged in to see this link.]

Hopefully this should take care of your problems! Good luck. Big Grin


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Solved Re: Need help with Spyware.Ispynow

Post by myrgp1 on Wed Dec 03, 2008 11:37 pm

Okay sounds good. I have downloaded most of the programs that you have listed and took all the advice from the linked articles. One quick question about overlapping programs though. Currently, I only have Windows' built-in firewall, no anti-virus, Malwarebytes, and SuperAntiSpyware.

I am now adding Outpost Firewall, SpywareGuard, SpywareBlaster, and SpyBot Search and Destroy to my arsenal. Am I overlapping any programs or am I good to go with these 7 programs?

Thanks again for all your help, it's greatly appreciated!

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Solved Re: Need help with Spyware.Ispynow

Post by Belahzur on Wed Dec 03, 2008 11:44 pm

Yes, you are.
You NEED an anti-virus. Antispyware programs like Spywareblaster won't kleep you safe. Please select one from this list:

1) [You must be registered and logged in to see this link.]
-Free anti-virus software for Windows.
-Detects and removes more than 50,000 viruses. Free support.
2) [You must be registered and logged in to see this link.]
-Anti-virus program for Windows.
-The home edition is freeware for noncommercial user.
3) [You must be registered and logged in to see this link.]
- Free edition of the AVG anti-virus program for Windows.
- Available for single computer use for home and non commercial use.

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts.

Also - You don't need all the programs I recommended, all of them will do the same job. Just have one or two. In my opinion, Spywaregaurd and MBAM/SAS will keep you safe. You can uninstall spywareblaster and Spybot.


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Solved Re: Need help with Spyware.Ispynow

Post by myrgp1 on Thu Dec 04, 2008 12:00 am

Okay, so now I am currently running SpywareGuard, SpywareBlaster, MBAM/SAS, default Windows Firewall, and Avast.

This should be good then I'm assuming? Let me think

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Solved Re: Need help with Spyware.Ispynow

Post by Belahzur on Thu Dec 04, 2008 12:04 am

Yep. Fine with me. Smile


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Solved Re: Need help with Spyware.Ispynow

Post by myrgp1 on Thu Dec 04, 2008 12:19 am

Alright then! Thanks a lot again for all your help Belahzur! Thank You!

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Solved Re: Need help with Spyware.Ispynow

Post by Doctor Inferno on Thu Dec 11, 2008 9:06 am

Since this issue is resolved, this topic is closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter.


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