no internet but yahoo messenger still works?

View previous topic View next topic Go down

Solved no internet but yahoo messenger still works?

Post by beppeboy on 10th November 2008, 5:13 pm

Hi Im new to this forum and not the best with pcs but my friend asked me to look at her laptop as it wont let you connect through firefox or ie but yahoo messenger still works !. when it boots up there is a message saying "internet error host is unreachable" - i tried turning off the firewall norton etc but still wont connect - its running xp sp3

beppeboy
Novice
Novice

Posts Posts : 20
Joined Joined : 2008-11-10
OS OS : windows xp
Points Points : 29500
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: no internet but yahoo messenger still works?

Post by Belahzur on 10th November 2008, 5:33 pm

Hello beppeboy, welcome to the forum. Smile
Has the machine had a past infection, like just recently?

Try this.
Press start > Run
type this in: ipconfig /release
Press enter.
Press start > Run again.
type this in: ipconfig /renew
Press enter.

Does it work now?

If not, try this.
Press start > Run
type this in: netsh winsock reset
Press enter.


@RealBelahzur - [Prework] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34918
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : 7 Home Premium x64
Points Points : 245091
# Likes # Likes : 1

View user profile

Back to top Go down

Solved Re: no internet but yahoo messenger still works?

Post by beppeboy on 10th November 2008, 6:02 pm

Thanks very much for the quick response .. im at work at the mo so unable to try that out but will give it a go tomorrow and let you know .. im unaware of any recent infection but will double check -

cheers Belahzur

beppeboy
Novice
Novice

Posts Posts : 20
Joined Joined : 2008-11-10
OS OS : windows xp
Points Points : 29500
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: no internet but yahoo messenger still works?

Post by Belahzur on 10th November 2008, 6:18 pm

Okay, will watch out for your reply.


@RealBelahzur - [Prework] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34918
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : 7 Home Premium x64
Points Points : 245091
# Likes # Likes : 1

View user profile

Back to top Go down

Solved Re: no internet but yahoo messenger still works?

Post by beppeboy on 11th November 2008, 2:00 pm

Hi Belahzur .. i tried what you said but still no joy - and since last night it does not even connect to yahoo messenger - as for spyware the only thing i can see was mywebsearch which i believe adaware removed ...
Any further advice would be gratefully received Let me think

Cheers

beppeboy
Novice
Novice

Posts Posts : 20
Joined Joined : 2008-11-10
OS OS : windows xp
Points Points : 29500
# Likes # Likes : 0

View user profile

Back to top Go down

Solved Re: no internet but yahoo messenger still works?

Post by Belahzur on 11th November 2008, 2:16 pm

Hello.
Mywebsearch doesn't install on it's own, it has to be installed by malware. There is probably malware hiding on your system.
I want you to post a Hijack This log in the malware removal forum.

Please download the current version of HijackThis from The links provided here.

  • Double click and run the installer.
  • It will install to C:\Program Files\Trend Micro\HijackThis\hijackthis.exe
  • After installing, you should get the user agreement, press accept and Hijack This will run.
  • Select Do a system scan and save a log file. This will open a notepad file of everything Hijack This found, copy and paste it.


@RealBelahzur - [Prework] - Please PM me if I fail to respond within 24hrs.


Belahzur
Administrator
Administrator

Posts Posts : 34918
Joined Joined : 2008-08-03
Gender Gender : Male
OS OS : 7 Home Premium x64
Points Points : 245091
# Likes # Likes : 1

View user profile

Back to top Go down

Solved Re: no internet but yahoo messenger still works?

Post by beppeboy on 11th November 2008, 3:36 pm

hi Belahzur - i have posted the log ... cheers

beppeboy
Novice
Novice

Posts Posts : 20
Joined Joined : 2008-11-10
OS OS : windows xp
Points Points : 29500
# Likes # Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum