Ad pop up and constant page redirects

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Ad pop up and constant page redirects

Post by Joann Anderson on Tue 18 Oct 2016, 7:27 am

Since running the AdwCleaner by Xplode, Malwarebytes Anti-Malware and the Security Check by screen317 I have not been redirected off your site or anywhere else as of yet so those three certainly did help. Please let me know if there is additional steps I should take.

Thanks again you guys are the best


# AdwCleaner v6.021 - Logfile created 17/10/2016 at 15:35:49
# Updated on 06/10/2016 by ToolsLib
# Database : 2016-10-16.1 [Server]
# Operating System : Windows 7 Professional Service Pack 1 (X64)
# Username : Joann - JOANN-PC
# Running from : C:\Users\Joann\Downloads\adwcleaner_6.021.exe
# Mode: Clean
# Support : [You must be registered and logged in to see this link.]

***** [ Services ] *****

***** [ Folders ] *****

[-] Folder deleted: C:\Program Files (x86)\OLBPre
[-] Folder deleted: C:\Users\Joann\AppData\Local\Google\Chrome\User Data\Default\Extensions\bbmegnmpleoagolcnjnejdacakedpcgd

***** [ Files ] *****

***** [ DLL ] *****

***** [ WMI ] *****

***** [ Shortcuts ] *****

***** [ Scheduled Tasks ] *****

***** [ Registry ] *****

[-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.Protector
[-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.Protector.1
[-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib
[-] Key deleted: HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.Protector
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.Protector.1
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib
[#] Key deleted on reboot: [x64] HKLM\SOFTWARE\Classes\protector_dll.ProtectorLib.1
[-] Key deleted: HKLM\SOFTWARE\Classes\CLSID\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
[-] Key deleted: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
[-] Key deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
[-] Key deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10921475-03CE-4E04-90CE-E2E7EF20C814}
[-] Key deleted: HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
[-] Key deleted: [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\OLBPre
[-] Key deleted: HKCU\Software\Microsoft\Internet Explorer\DOMStorage\
[-] Key deleted: HKCU\Software\Microsoft\Internet Explorer\DOMStorage\
[#] Key deleted on reboot: [x64] HKCU\Software\Microsoft\Internet Explorer\DOMStorage\
[#] Key deleted on reboot: [x64] HKCU\Software\Microsoft\Internet Explorer\DOMStorage\

***** [ Web browsers ] *****

[-] [C:\Users\Joann\AppData\Local\Google\Chrome\User Data\Default] [extension] Deleted: bbmegnmpleoagolcnjnejdacakedpcgd


:: "Tracing" keys deleted
:: Winsock settings cleared


C:\AdwCleaner\AdwCleaner[C0].txt - [2672 Bytes] - [17/10/2016 15:35:49]
C:\AdwCleaner\AdwCleaner[S0].txt - [2832 Bytes] - [17/10/2016 15:35:18]

########## EOF - C:\AdwCleaner\AdwCleaner[C0].txt - [2818 Bytes] ##########

Results of screen317's Security Check version 1.014 --- 12/23/15
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Windows Firewall Disabled!
IObit Malware Fighter
Advanced SystemCare Ultimate
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Google Chrome (53.0.2785.113)
Google Chrome (53.0.2785.116)
Google Chrome (53.0.2785.143)
Google Chrome (SetupMetrics...)
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbam.exe
IObit IObit Malware Fighter IMFsrv.exe
Malwarebytes Anti-Malware mbamscheduler.exe
IObit IObit Malware Fighter IMF.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````

Joann Anderson

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Re: Ad pop up and constant page redirects

Post by Superdave on Tue 18 Oct 2016, 12:12 pm

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
Please download Junkware Removal Tool to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.

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