FireFox-Patch.js

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FireFox-Patch.js

Post by RebelSnipe on Wed Oct 12, 2016 4:05 pm

Stupid....stupid....stupid.....

Ok - so I open Firefox, my 5 tabs open like normal except the first tab was a "FireFox Urgent Update" screen (not a pop-up, actually one of my tabs.)  I was moving too fast and clicked download / run the update.

I know better but like I said.... stupid....stupid....stupid.....

My AVG flagged IDP.ALEXA.51 virus right away and said it successfully fixed it.  

I ran adwcleaner, malwarebytes, JRT and Security Check - the results are below.  Can you please verify if I have any lingering infections?  

THANK YOU!!!!

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Re: FireFox-Patch.js

Post by Superdave on Wed Oct 12, 2016 4:29 pm

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please do not attach your logs unless absolutely necessary. Copy and paste them in your reply(ies)
********************************************************
Please run AdwCleaner again and hit the delete button.
*********************************************
Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.


First [You must be registered and logged in to see this link.]

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the [You must be registered and logged in to see this link.].

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download [You must be registered and logged in to see this link.] and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: [You must be registered and logged in to see this link.] adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
***********************************************
I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
[You must be registered and logged in to see this link.]

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.

•Check
•Click the button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

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Re: FireFox-Patch.js

Post by RebelSnipe on Wed Oct 12, 2016 11:27 pm

Thanks Dave!!

Sorry about the attachments - I will paste output files.

When I originally ran AdwCleaner I did click the "clean" button and it said it removed everything.  I ran it again after receiving your instructions and it didn't find anything.  Is there something else I should be doing?

Java is up to date and there are no old versions.

I ran ESET - it found 10 items.  I will paste output below.  Thank you!!

C:\AdwCleaner\Quarantine\C\Documents and Settings\Bauer\Application Data\OpenCandy\OpenCandy_7AE2E2C68847457DBE4F7DFD7B2878F4\dlmgr_3_1.6.87.exe.vir Win32/OpenCandy potentially unsafe application deleted
C:\Documents and Settings\Bauer\Application Data\Sun\Java\Deployment\cache\6.0\27\61e4f59b-5859c471 multiple threats,a variant of Java/Exploit.CVE-2012-1723.AJ trojan,a variant of Java/Exploit.CVE-2012-1723.Q trojan,a variant of Java/Exploit.CVE-2012-1723.AF trojan cleaned by deleting
C:\Documents and Settings\Bauer\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\44\5fa3ae6c-10ba8ff5 multiple threats,a variant of Java/Exploit.Agent.OWY trojan,a variant of Java/Exploit.Agent.OXE trojan,a variant of Java/Exploit.Agent.OZV trojan,a variant of Java/Exploit.CVE-2013-2423.HI trojan cleaned by deleting
C:\Documents and Settings\Bauer\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\5\148d6cc5-7141aecf multiple threats,a variant of Java/Exploit.Agent.OZV trojan,a variant of Java/Exploit.CVE-2013-2423.HI trojan,a variant of Java/Exploit.Agent.OWY trojan,a variant of Java/Exploit.Agent.OXE trojan cleaned by deleting
C:\Documents and Settings\Bauer\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\59\5d10f93b-6839e102 multiple threats,a variant of Java/Exploit.Agent.OTL trojan,a variant of Java/Exploit.Agent.OUH trojan,a variant of Java/Exploit.Agent.OXX trojan,a variant of Java/Exploit.Agent.OTV trojan,a variant of Java/Exploit.Agent.OXR trojan,a variant of Java/Exploit.Agent.OUV trojan cleaned by deleting
C:\Documents and Settings\Bauer\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\9\70dce509-19a00ed6 multiple threats,a variant of Java/Exploit.Agent.ORZ trojan,a variant of Java/Exploit.Agent.OXR trojan,a variant of Java/Exploit.Agent.OSJ trojan,a variant of Java/Exploit.Agent.OSX trojan,a variant of Java/Obfus.P trojan,a variant of Java/Exploit.Agent.OSU trojan,a variant of Java/Exploit.Agent.OUH trojan,a variant of Java/Exploit.Agent.OUV trojan,a variant of Java/Exploit.Agent.OTL trojan cleaned by deleting
C:\Documents and Settings\Bauer\Local Settings\Temp\AskSLib.dll a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application cleaned by deleting
C:\Documents and Settings\Bauer\My Documents\Downloads\firefox-patch.js JS/Kryptik.BBJ trojan cleaned by deleting
C:\Documents and Settings\Bauer\My Documents\Downloads\Shockwave_Installer_Slim(1).exe Win32/Bundled.Toolbar.Google.D potentially unsafe application deleted
C:\RECYCLER\S-1-5-21-3833566105-3221513234-4067602256-1008\Dc191.exe a variant of Win32/Bundled.Toolbar.Ask potentially unsafe application,a variant of Win32/Bundled.Toolbar.Ask.G potentially unsafe application deleted

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Re: FireFox-Patch.js

Post by Superdave on Thu Oct 13, 2016 1:44 am

Is there something else I should be doing?
No, everything was cleaned.
I would say that your computer is clean. Let's clean up.

Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
***************************************
This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download [You must be registered and logged in to see this link.] to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create Registry backup
  • Purge System Restore Points
  • Re-set system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.
********************************************
I suggest using [You must be registered and logged in to see this link.]. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

Check out [You must be registered and logged in to see this link.] for tips and free tools to help keep you safe in the future.

Also see [You must be registered and logged in to see this link.] for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

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Re: FireFox-Patch.js

Post by RebelSnipe on Thu Oct 13, 2016 2:53 am

Wow - I was just typing a "Thanks Dave!" note to let you know I appreciated your help (which I do!), let you know I ran the disk clean up, delfix and had installed WOT - and this pop up appeared out of no where!!!  Seems like something is still lurking.  Any additional suggestions?

(I can't find a way to imbed a screen shot so I will attach it as a .jpg - if there is a different way please just let me know. Thx!)




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Re: FireFox-Patch.js

Post by RebelSnipe on Thu Oct 13, 2016 4:41 pm

Oh yeah - still infected.....  I have received 6-7 more pop ups already today.  I realize I didn't attach the screen shot from yesterday but I don't think it is relevant - the pop ups today claimed to be more firefox patch updates, microsoft 888 # to call or else my computer will be shut down, xfinity survey, etc...

Any suggestions to try to get rid of this infection?

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Re: FireFox-Patch.js

Post by Superdave on Fri Oct 14, 2016 4:33 pm

I need to see the screenshot of the pop-ups.

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Re: FireFox-Patch.js

Post by RebelSnipe on Fri Oct 14, 2016 5:11 pm

Thanks for continuing to help me Dave - much appreciated!!  

I will attach 4 that I took.  The first is the actual screen I clicked on to download the virus.  The second is AVG detecting it.  The third is the first popup from the next morning.  The forth is the the second popup that morning which was trying to get me to do the virus thing all over again.  I didn't capture the xfinity, microsoft, etc. popups that then occurred.

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Re: FireFox-Patch.js

Post by Superdave on Fri Oct 14, 2016 9:35 pm

First of all, uninstall Firefox and any other program that may be installed just prior to to when this happened and then open IE. Let me know if anything else shows up.

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Re: FireFox-Patch.js

Post by Dr Jay on Wed Nov 16, 2016 5:47 pm

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Re: FireFox-Patch.js

Post by Dr Jay on Wed Nov 30, 2016 1:47 am

[mod]Since it appears the user is not wanting to continue this, it is now closed. If you require further help, start a new topic.[/mod]


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