Microsoft Outlook asking me to use Inbox Repair Tool

View previous topic View next topic Go down

Microsoft Outlook asking me to use Inbox Repair Tool

Post by MartyZa on 16th March 2016, 2:11 pm

Good day

My Microsoft Outlook is suddenly not working today. It shows that it downloads messages when I open it, but does not display any messages.

When I try to send messages I get an error message about an error being detected in a file, that I will try to attach, and it advises me to use the Inbox Repair Tool (scanpst.exe) which I cant find anywhere.

I did the customary scans and include the logs.

(The last scan, the one that has "link1, link2" is not working at the moment.)

ADW Log:

# AdwCleaner v5.102 - Logfile created 16/03/2016 at 15:50:04
# Updated 13/03/2016 by Xplode
# Database : 2016-03-14.1 [Server]
# Operating system : Windows 10 Pro (x86)
# Username : user - USER-PC
# Running from : C:\Users\user\Downloads\adwcleaner_5.102.exe
# Option : Clean
# Support : http://toolslib.net/forum

***** [ Services ] *****


***** [ Folders ] *****

[-] Folder Deleted : C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Extensions\elicpjhcidhpjomhibiffojpinpmmpil

***** [ Files ] *****

[-] File Deleted : C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\elicpjhcidhpjomhibiffojpinpmmpil

***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

[-] Key Deleted : HKLM\SOFTWARE\Classes\Applications\iLividSetup-r514-n-bc.exe

***** [ Web browsers ] *****

[-] [C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Extension] Deleted : elicpjhcidhpjomhibiffojpinpmmpil

*************************

:: "Tracing" keys removed
:: Winsock settings cleared

*************************

C:\Program Files\AdwCleaner\AdwCleaner[C1].txt - [1357 bytes] - [12/03/2016 10:22:07]
C:\Program Files\AdwCleaner\AdwCleaner[C2].txt - [1257 bytes] - [16/03/2016 15:50:04]
C:\Program Files\AdwCleaner\AdwCleaner[S1].txt - [1162 bytes] - [12/03/2016 10:19:40]
C:\Program Files\AdwCleaner\AdwCleaner[S2].txt - [1411 bytes] - [16/03/2016 15:47:04]

########## EOF - C:\Program Files\AdwCleaner\AdwCleaner[C2].txt - [1518 bytes] ##########



MBAM Log

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 3/16/2016
Scan Time: 2:19 PM
Logfile: MBAM Log.txt
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2016.03.16.02
Rootkit Database: v2016.03.12.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 10
CPU: x86
File System: NTFS
User: user

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 459246
Time Elapsed: 1 hr, 7 min, 10 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

MartyZa
Novice
Novice

Posts Posts : 22
Joined Joined : 2014-09-26
Gender Gender : Male
OS OS : 7
Protection Protection : Windows security essentials
Points Points : 8286
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Microsoft Outlook asking me to use Inbox Repair Tool

Post by MartyZa on 16th March 2016, 2:17 pm

Sorry, as I can't access my normal email, please send your reply to:

marthinusvdw3@gmail.com

Thanx!

MartyZa
Novice
Novice

Posts Posts : 22
Joined Joined : 2014-09-26
Gender Gender : Male
OS OS : 7
Protection Protection : Windows security essentials
Points Points : 8286
# Likes # Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum