Trojan DNS Changer - I canīt remove this trojan

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Trojan DNS Changer - I canīt remove this trojan

Post by syntax0error on Thu Jan 07, 2016 4:58 pm

Hello,

I would be grateful if you could help me to get rid off this DNS CHANGER trojan.

I have try to remove it with Malwarebytes but it just keep getting back.

Please help.

Thank you in advance.

Adwcleaner report:


# AdwCleaner v5.028 - Logfile created 07/01/2016 at 18:15:34
# Updated 04/01/2016 by Xplode
# Database : 2016-01-04.2 [Server]
# Operating system : Windows 7 Enterprise Service Pack 1 (x64)
# Username : Marin - MARIN-PC
# Running from : C:\Users\Marin\Downloads\adwcleaner_5.028.exe
# Option : Cleaning
# Support : [You must be registered and logged in to see this link.]

***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

[-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
[-] Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
[-] Key Deleted : HKCU\Software\Conduit

***** [ Web browsers ] *****


*************************

:: "Tracing" keys removed
:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [1163 bytes] ##########


SECURITY CHECK REPORT:

Results of screen317's Security Check version 1.009  
Windows 7 Service Pack 1 x64 (UAC is enabled)  
Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!  
Bitdefender Antivirus  
Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
Adobe Reader XI  
Google Chrome (47.0.2526.106)
````````Process Check: objlist.exe by Laurent````````  
Malwarebytes Anti-Malware mbamservice.exe  
Malwarebytes Anti-Malware mbam.exe  
Malwarebytes Anti-Malware mbamscheduler.exe  
Bitdefender Bitdefender 2016 vsserv.exe  
Bitdefender Agent ProductAgentService.exe  
Bitdefender Bitdefender 2016 bdagent.exe  
Bitdefender Bitdefender 2016 bdwtxag.exe  
Bitdefender Bitdefender 2016 updatesrv.exe  
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 9%
````````````````````End of Log``````````````````````


After i deleted chrome i have run adwcleaner and MBAM and this is what ia get.

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syntax0error
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Re: Trojan DNS Changer - I canīt remove this trojan

Post by Superdave on Sat Jan 09, 2016 2:35 am

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Did you remove the selected items in MBAM?
You should not delete programs, you should uninstall them.
You should turn on your Firewall.

*********************************************
Please download [You must be registered and logged in to see this link.] to your desktop.

•Warning! Once the scan is complete JRT will shut down your browser with NO warning.

•Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click [You must be registered and logged in to see this link.] link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.

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Re: Trojan DNS Changer - I canīt remove this trojan

Post by syntax0error on Sat Jan 09, 2016 8:01 pm

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.2 (01.06.2016)
Operating System: Windows 10 Pro x64
Ran by Marin (Administrator) on sub 09.01.2016. at 20:53:46,80
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 2

Successfully deleted: C:\ProgramData\1452289806.bdinstall.bin (File)
Successfully deleted: C:\WINDOWS\prefetch\DRIVERCTRL.EXE-1E4D2FFD.pf (File)



Registry: 0





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on sub 09.01.2016. at 20:54:53,77
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I have remove them in MBAM. but than i couldnt open any web page. to do that first i had to "refresh" my network adapter.

syntax0error
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Re: Trojan DNS Changer - I canīt remove this trojan

Post by Superdave on Sat Jan 09, 2016 8:12 pm

And now, is it working well?

Superdave
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Re: Trojan DNS Changer - I canīt remove this trojan

Post by syntax0error on Sun Jan 10, 2016 8:00 pm

I think that problem is solved.

Thanks alot.

syntax0error
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Re: Trojan DNS Changer - I canīt remove this trojan

Post by Superdave on Sun Jan 10, 2016 8:31 pm

Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
***************************************
This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download [You must be registered and logged in to see this link.] to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create Registry backup
  • Purge System Restore Points
  • Re-set system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.
********************************************
I suggest using [You must be registered and logged in to see this link.]. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

Check out [You must be registered and logged in to see this link.] for tips and free tools to help keep you safe in the future.

Also see [You must be registered and logged in to see this link.] for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

Superdave
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Re: Trojan DNS Changer - I canīt remove this trojan

Post by Dr Jay on Wed Nov 16, 2016 6:11 pm

[You must be registered and logged in to see this link.]

Did you need anymore help on this? How did you solve it?


Dr. Jay (DJ)


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Re: Trojan DNS Changer - I canīt remove this trojan

Post by Dr Jay on Wed Nov 30, 2016 1:43 am

[mod]Since it appears the user is not wanting to continue this, it is now closed.[/mod]


Dr. Jay (DJ)


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