TROJAN:DOS/alureon.E

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TROJAN:DOS/alureon.E

Post by gridley1982 on Fri 30 Oct 2015, 7:56 am

Hi

My motherboard recently died so I decided to replace and do some other upgrades. I didnt mind as I had noticed that windows defender has found TROJAN:DOS/alureon.E and I have read that its very hard to remove.

I switched from an AMD to Intel motherboard so I had to do a complete reformat and brand new installation of Windows and I upgraded to Windows 10. Everthing was great until I reattached my 2TB internal HD with about 1.2TB of data I actually want to keep. the TROJAN:DOS/alureon.E was back.

My options as I see it are:
  • with your help remove TROJAN:DOS/alureon.E

  • Do a complete reinstallation but somehow isolate the other HD and remove TROJAN:DOS/alureon.E before reattaching

  • Reformat all the HD's and do a new installation of windows again (least favourable option)


Any help/advice would be greatly appreciated

Anthony

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Re: TROJAN:DOS/alureon.E

Post by Superdave on Sat 31 Oct 2015, 2:58 am

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Let's try to clean the computer and then we can work on the other hard drive. Do not plug in that hard drive until we have the computer cleaned.

Please download AdwCleaner by Xplode onto your Desktop.

Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.



If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
When the AdwCleaner program will open, click on the Scan button as shown below.



AdwCleaner will now start to search for malicious files that may be installed on your computer.
To remove the files that were detected in the previous step, please click on the Clean button.



AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.
*********************************************
Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.

  • It should update automatically if the computer is connected to the internet.
  • Click on Threat Scan and click on Scan Now.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
  • Click on "Apply actions" You may be asked to Restart your computer to completely remove the infections.
  • When disinfection is completed you can click on "Copy to Clipboard".
  • Paste the log in you next reply (CTRL+ V)

*************************************************
Please download Junkware Removal Tool to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*****************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

Superdave
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Re: TROJAN:DOS/alureon.E

Post by gridley1982 on Sat 31 Oct 2015, 11:29 am

Hi Dave

I tried to copy the logs but i got a message "New members are not allowed to post external links or emails for 7 days. Please contact the forum administrator for more information."

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Re: TROJAN:DOS/alureon.E

Post by Superdave on Sat 31 Oct 2015, 11:42 am

Remove any links in the logs and try posting them.

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Re: TROJAN:DOS/alureon.E

Post by gridley1982 on Sat 31 Oct 2015, 1:05 pm

# AdwCleaner v5.015 - Logfile created 31/10/2015 at 11:14:23
# Updated 26/10/2015 by Xplode
# Database : 2015-10-29.1 [Server]
# Operating system : Windows 10 Home (x64)
# Username : Gridley - GRIDLEY-PC
# Running from : C:\Users\Gridley\Desktop\adwcleaner_5.015.exe
# Option : Cleaning


***** [ Services ] *****


***** [ Folders ] *****


***** [ Files ] *****


***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

[-] [C:\Users\Gridley\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : aol
[-] [C:\Users\Gridley\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : ask
[-] [C:\Users\Gridley\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : wayfair
[-] [C:\Users\Gridley\AppData\Local\Google\Chrome\User Data\Default\Web Data] [Search Provider] Deleted : usenet-crawler

*************************

:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C2].txt - [1116 bytes] ##########

Malwarebytes Anti-Malware


Scan Date: 10/31/2015
Scan Time: 11:17 AM
Logfile: malwarebytes.txt
Administrator: Yes

Version: 2.2.0.1024
Malware Database: v2015.10.30.07
Rootkit Database: v2015.10.28.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 10
CPU: x64
File System: NTFS
User: Gridley

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 302782
Time Elapsed: 1 min, 42 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.6.4 (09.28.2015:1)
OS: Windows 10 Home x64
Ran by Gridley on Sat 10/31/2015 at 11:24:23.63
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\GoogleChromeAutoLaunch_D66F7BE0A89A730BF9E6522D29971177



~~~ Registry Keys



~~~ Files

Successfully deleted: [File] C:\Users\Gridley\Appdata\Local\google\chrome\user data\default\local storage\chrome-extension_gkojfkhlekighikafcpjkiklfbnlmeio_0.localstorage
Successfully deleted: [File] C:\Users\Gridley\Appdata\Local\google\chrome\user data\default\local storage\chrome-extension_gkojfkhlekighikafcpjkiklfbnlmeio_0.localstorage-journal



~~~ Folders



~~~ Chrome

Successfully deleted: [Folder] C:\Users\Gridley\Appdata\Local\Google\Chrome\User Data\Default\Extensions\gkojfkhlekighikafcpjkiklfbnlmeio

[C:\Users\Gridley\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\Gridley\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:
gkojfkhlekighikafcpjkiklfbnlmeio

[C:\Users\Gridley\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\Gridley\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[
gkojfkhlekighikafcpjkiklfbnlmeio
]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 10/31/2015 at 11:25:33.08
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Results of screen317's Security Check version 1.009
x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Windows Defender
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Google Chrome (46.0.2490.80)
````````Process Check: objlist.exe by Laurent````````
Windows Defender MSMpEng.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````

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Re: TROJAN:DOS/alureon.E

Post by Superdave on Sun 01 Nov 2015, 4:03 am

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.

•Check
•Click the button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

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Re: TROJAN:DOS/alureon.E

Post by gridley1982 on Sun 01 Nov 2015, 11:05 am

ESETSmartInstaller@High as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# EOSSerial=7868a1a9fa82914da1947db5f2ef7aae
# end=init
# utc_time=2015-10-31 11:40:14
# local_time=2015-11-01 10:40:14 (+1000, AUS Eastern Daylight Time)
# country="United States"
# osver=6.2.9200 NT
Update Init
Update Download
Update Finalize
Updated modules version: 26507
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# EOSSerial=7868a1a9fa82914da1947db5f2ef7aae
# end=updated
# utc_time=2015-10-31 11:43:22
# local_time=2015-11-01 10:43:22 (+1000, AUS Eastern Daylight Time)
# country="United States"
# osver=6.2.9200 NT
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7777
# api_version=3.1.1
# EOSSerial=7868a1a9fa82914da1947db5f2ef7aae
# engine=26507
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2015-11-01 12:03:56
# local_time=2015-11-01 11:03:56 (+1000, AUS Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=6.2.9200 NT
# compatibility_mode_1=''
# compatibility_mode=5893 16776573 100 94 0 9006301 0 0
# scanned=210713
# found=0
# cleaned=0
# scan_time=1233

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Re: TROJAN:DOS/alureon.E

Post by Superdave on Sun 01 Nov 2015, 12:54 pm

How's your computer working now? Any other issues?

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Re: TROJAN:DOS/alureon.E

Post by gridley1982 on Sun 01 Nov 2015, 1:57 pm

The system doesnt seem to be running poorly or anything, I just keep getting constant notifications from Windows Defender saying Malware detected and to run offline scans to clean PC of TROJAN:DOS/alureon.E.

"we found the problem [TROJAN:DOS/alureon.E] in [HarddiskVolume9]. To fix it, tap or click offline scan. Your PC will restart automatically"

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Re: TROJAN:DOS/alureon.E

Post by Superdave on Mon 02 Nov 2015, 5:04 am

Ok, you will need to run these scans on your external hard drive.

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Re: TROJAN:DOS/alureon.E

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