Sluggish computer.

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Sluggish computer.

Post by MartyZa on 6th October 2015, 9:36 am

Hey!

I did the three normal tests and a few threats were found and removed.

Could you please check the logs for me and let me know if there is anything serious or any other action I should take to up the issue?

Thanks!

Logs:

Adw:

# AdwCleaner v5.010 - Logfile created 05/10/2015 at 16:58:01
# Updated 04/10/2015 by Xplode
# Database : 2015-10-05.1 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (x86)
# Username : user - USER-PC
# Running from : C:\Users\user\Downloads\adwcleaner_5.010.exe
# Option : Cleaning
# Support : [You must be registered and logged in to see this link.]

***** [ Services ] *****


***** [ Folders ] *****

[-] Folder Deleted : C:\Program Files\myfree codec
[-] Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\myfree codec

***** [ Files ] *****

[-] File Deleted : C:\Program Files\Mozilla Firefox\browser\searchplugins\yahoo.xml

***** [ DLLs ] *****


***** [ Shortcuts ] *****


***** [ Scheduled tasks ] *****


***** [ Registry ] *****

[-] Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
[-] Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
[-] Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
[-] Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
[-] Key Deleted : HKU\.DEFAULT\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
[-] Key Deleted : HKCU\Software\Myfree Codec
[-] Key Deleted : HKCU\Software\WEBAPP
[-] Key Deleted : HKCU\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}
[-] Key Deleted : HKLM\SOFTWARE\Myfree Codec
[-] Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\MyFreeCodec

***** [ Web browsers ] *****


*************************

:: Winsock settings cleared

########## EOF - C:\AdwCleaner\AdwCleaner[C3].txt - [1797 bytes] ##########

Anti Malware Bytes:

Malwarebytes Anti-Malware
[You must be registered and logged in to see this link.]

Scan Date: 2015/10/05
Scan Time: 08:15 PM
Logfile: Malware bytes 5-10-2015.txt
Administrator: Yes

Version: 2.1.8.1057
Malware Database: v2015.10.05.06
Rootkit Database: v2015.10.02.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: user

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 392231
Time Elapsed: 26 min, 7 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 1
PUP.Optional.Bandoo, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{97257CAE-5F9F-4A34-8203-A9D02F775317}, Quarantined, [76e492c1c0cb61d5fe1f8017b1532ad6],

Registry Values: 1
PUP.Optional.Bandoo, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{97257CAE-5F9F-4A34-8203-A9D02F775317}|AppPath, C:\PROGRA~1\MOVIES~1\Datamngr\SRTOOL~1\IE, Quarantined, [76e492c1c0cb61d5fe1f8017b1532ad6]

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

Checkup:

Results of screen317's Security Check version 1.009
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
CCleaner
Java 8 Update 60
Java SE Development Kit 8 Update 25
Adobe Flash Player 19.0.0.185
Adobe Reader XI
Mozilla Firefox (Firefox,. Firefox out of Date!
Google Chrome (45.0.2454.101)
Google Chrome (45.0.2454.99)
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````


MartyZa
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Re: Sluggish computer.

Post by Superdave on 6th October 2015, 10:13 pm

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please download [You must be registered and logged in to see this link.] to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click [You must be registered and logged in to see this link.] link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.

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Re: Sluggish computer.

Post by MartyZa on 7th October 2015, 7:28 am

Thanx Dave. I won't get to following the specified actions till this afternoon.

Meanwhile I did run an overnight scan with Microsoft Security essentials and it picked up the following:

BrowserModifier:Win32/Dipugem, Action Taken: Quarantined.
Error message: Code 0x80070021. The process cannot access the file because another process has locked a portion of the file.

Hope that was not the wrong thing to do?

MartyZa
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Re: Sluggish computer.

Post by MartyZa on 7th October 2015, 10:31 am

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.6.4 (09.28.2015:1)
OS: Windows 7 Professional x86
Ran by user on 2015/10/07 at 12:27:01.47
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks

Successfully deleted: [Task] C:\Windows\System32\tasks\Driver Whiz-RTMScanRunOnce



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer



~~~ Files



~~~ Folders



~~~ Chrome


[C:\Users\user\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\user\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:

[C:\Users\user\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\user\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 2015/10/07 at 12:29:25.33
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

MartyZa
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Re: Sluggish computer.

Post by Superdave on 7th October 2015, 7:01 pm

Hope that was not the wrong thing to do?.
That's ok. Thanks for reporting it.

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
[You must be registered and logged in to see this link.]

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.

•Check
•Click the button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

Superdave
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Re: Sluggish computer.

Post by MartyZa on 8th October 2015, 6:37 am

Thanx. Here is the result:

C:\AdwCleaner\Quarantine\C\ProgramData\gponcfdndaijlkafcapmlahdmgofnjoe\lsdb.js.vir JS/Adware.MultiPlug.B application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\gponcfdndaijlkafcapmlahdmgofnjoe\oiqH.js.vir JS/Kryptik.ATB trojan cleaned by deleting - quarantined

MartyZa
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Re: Sluggish computer.

Post by Superdave on 8th October 2015, 9:17 pm

How's your computer working now?

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Re: Sluggish computer.

Post by MartyZa on 9th October 2015, 6:49 am

Hey Dave!
It seems absolutely fine. If anything better than ever.
Thanks for helping once again!
Marthnius

MartyZa
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Re: Sluggish computer.

Post by Superdave on 9th October 2015, 9:50 pm

Ok, some clean up and we're done.

Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
***************************************************
This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download [You must be registered and logged in to see this link.] to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create Registry backup
  • Purge System Restore Points
  • Re-set system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.
*******************************************
I suggest using [You must be registered and logged in to see this link.]. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

Check out [You must be registered and logged in to see this link.] for tips and free tools to help keep you safe in the future.

Also see [You must be registered and logged in to see this link.] for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

Superdave
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Re: Sluggish computer.

Post by MartyZa on 10th October 2015, 6:14 am

Thanks a stack! :smile2:

MartyZa
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Re: Sluggish computer.

Post by Superdave on 10th October 2015, 7:45 pm

You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.

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