computer is being strange!!

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computer is being strange!!

Post by debbieh76 on Thu 03 Sep 2015, 4:33 pm

First topic message reminder :

Hello,
I have used your fantastic service before when our home computer started acting up and has been really good for a while until yesterday and i am getting all sorts of redirections away from the actual page that i want.
I tried to scan my computer with Microsoft essentials protection that we have but it failed to scan properly.
Please can you help me sort out this computer.

Kind Regards
Debbie Hornshaw

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Re: computer is being strange!!

Post by debbieh76 on Thu 01 Oct 2015, 5:28 pm

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.6.4 (09.28.2015:1)
OS: Windows Vista (TM) Home Premium x86
Ran by Robert Hornshaw on 01/10/2015 at 7:18:15.48
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{D9B924B9-98DF-4E68-BFFF-F11F3CD601E1}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{192F7A17-FD85-4109-A2EF-A44ECCCCE17A}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Policies\Google
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D9B924B9-98DF-4E68-BFFF-F11F3CD601E1}



~~~ Files

Successfully deleted: [File] C:\ProgramData\SPL1424.tmp
Successfully deleted: [File] C:\ProgramData\SPL16F9.tmp
Successfully deleted: [File] C:\ProgramData\SPL18F7.tmp
Successfully deleted: [File] C:\ProgramData\SPL1C8D.tmp
Successfully deleted: [File] C:\ProgramData\SPL2044.tmp
Successfully deleted: [File] C:\ProgramData\SPL2159.tmp
Successfully deleted: [File] C:\ProgramData\SPL2794.tmp
Successfully deleted: [File] C:\ProgramData\SPL2BC4.tmp
Successfully deleted: [File] C:\ProgramData\SPL30C1.tmp
Successfully deleted: [File] C:\ProgramData\SPL3246.tmp
Successfully deleted: [File] C:\ProgramData\SPL3DCF.tmp
Successfully deleted: [File] C:\ProgramData\SPL45A7.tmp
Successfully deleted: [File] C:\ProgramData\SPL49EB.tmp
Successfully deleted: [File] C:\ProgramData\SPL4C6A.tmp
Successfully deleted: [File] C:\ProgramData\SPL5319.tmp
Successfully deleted: [File] C:\ProgramData\SPL5560.tmp
Successfully deleted: [File] C:\ProgramData\SPL5567.tmp
Successfully deleted: [File] C:\ProgramData\SPL55B3.tmp
Successfully deleted: [File] C:\ProgramData\SPL5C13.tmp
Successfully deleted: [File] C:\ProgramData\SPL6221.tmp
Successfully deleted: [File] C:\ProgramData\SPL64EB.tmp
Successfully deleted: [File] C:\ProgramData\SPL6650.tmp
Successfully deleted: [File] C:\ProgramData\SPL67F0.tmp
Successfully deleted: [File] C:\ProgramData\SPL690F.tmp
Successfully deleted: [File] C:\ProgramData\SPL6AD5.tmp
Successfully deleted: [File] C:\ProgramData\SPL7281.tmp
Successfully deleted: [File] C:\ProgramData\SPL77E6.tmp
Successfully deleted: [File] C:\ProgramData\SPL7911.tmp
Successfully deleted: [File] C:\ProgramData\SPL7FCB.tmp
Successfully deleted: [File] C:\ProgramData\SPL951D.tmp
Successfully deleted: [File] C:\ProgramData\SPL9BA3.tmp
Successfully deleted: [File] C:\ProgramData\SPLA1DC.tmp
Successfully deleted: [File] C:\ProgramData\SPLA63D.tmp
Successfully deleted: [File] C:\ProgramData\SPLAB92.tmp
Successfully deleted: [File] C:\ProgramData\SPLB4FD.tmp
Successfully deleted: [File] C:\ProgramData\SPLBB06.tmp
Successfully deleted: [File] C:\ProgramData\SPLC283.tmp
Successfully deleted: [File] C:\ProgramData\SPLC61.tmp
Successfully deleted: [File] C:\ProgramData\SPLD097.tmp
Successfully deleted: [File] C:\ProgramData\SPLD0B7.tmp
Successfully deleted: [File] C:\ProgramData\SPLD0DC.tmp
Successfully deleted: [File] C:\ProgramData\SPLD31F.tmp
Successfully deleted: [File] C:\ProgramData\SPLD412.tmp
Successfully deleted: [File] C:\ProgramData\SPLDC7B.tmp
Successfully deleted: [File] C:\ProgramData\SPLEC42.tmp
Successfully deleted: [File] C:\ProgramData\SPLEDF7.tmp
Successfully deleted: [File] C:\ProgramData\SPLF548.tmp
Successfully deleted: [File] C:\ProgramData\SPLFB7F.tmp
Successfully deleted: [File] C:\Users\Robert Hornshaw\Appdata\Local\google\chrome\user data\default\local storage\hxxp_static.audienceinsights.net_0.localstorage
Successfully deleted: [File] C:\Users\Robert Hornshaw\Appdata\Local\google\chrome\user data\default\local storage\hxxp_static.audienceinsights.net_0.localstorage-journal
Successfully deleted: [File] C:\Users\Robert Hornshaw\Appdata\Local\google\chrome\user data\default\local storage\hxxp_static.re-markable00.re-markable.net_0.localstorage
Successfully deleted: [File] C:\Users\Robert Hornshaw\Appdata\Local\google\chrome\user data\default\local storage\hxxp_static.re-markable00.re-markable.net_0.localstorage-journal



~~~ Folders



~~~ Chrome


[C:\Users\Robert Hornshaw\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\Robert Hornshaw\Appdata\Local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:

[C:\Users\Robert Hornshaw\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\Robert Hornshaw\Appdata\Local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 01/10/2015 at 7:21:34.50
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

debbieh76

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Re: computer is being strange!!

Post by debbieh76 on Thu 01 Oct 2015, 5:29 pm

we use google chrome and the computer is still redirecting me.

Debbie

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Re: computer is being strange!!

Post by Superdave on Fri 02 Oct 2015, 1:27 am

Does it always re-direct you to the same site or is it random sites?

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Re: computer is being strange!!

Post by debbieh76 on Fri 02 Oct 2015, 5:34 pm

Just random sites, everytime i click on something either to type or open a page it redirects me to random sites so i have to keep closing the pages to eventually get to what i want to.

Debbie

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Re: computer is being strange!!

Post by Superdave on Sat 03 Oct 2015, 3:07 am

Does it re-direct you using IE?

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Re: computer is being strange!!

Post by debbieh76 on Wed 28 Oct 2015, 11:00 pm

Hi Sorry i havent been in touch, i have stopped using Google chrome and there doesnt seem to be any pups so far. i am using ie but alot slower! Is there anything i should be doing?

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Re: computer is being strange!!

Post by Superdave on Thu 29 Oct 2015, 3:46 am

Did you try using FireFox as your browser?

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Re: computer is being strange!!

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