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Ads by CouponJumbo

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Ads by CouponJumbo

Post by reichg on Thu Jul 02, 2015 4:54 am

Hi,

Whenever I get on the internet, despite what page I am viewing a big screen pops up on top of it with Ads by CouponJumbo. Sometimes it wants me to click ok to get the removal tool other times its just there by itself.

I have tried running AVG, ADWcleaner, Malwarebytes and CCleaner with limited success. It goes away for a day or so then comes back.

Please advise and help.

Thanks
G

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Re: Ads by CouponJumbo

Post by Superdave on Thu Jul 02, 2015 7:19 pm

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please download [You must be registered and logged in to see this link.] to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click [You must be registered and logged in to see this link.] link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*****************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.
**************************************************
Malwarebytes' Anti-Rootkit

Please download [You must be registered and logged in to see this link.] and save it to your desktop.

  • Be sure to print out and follow the instructions provided on that same page for performing a scan.
  • Caution: This is a beta version so also read the disclaimer and [You must be registered and logged in to see this link.] all your data before using.
  • When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
  • Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
  • Copy and paste the contents of these two log files in your next reply.


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Re: Ads by CouponJumbo

Post by reichg on Thu Jul 02, 2015 7:41 pm

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 7.2.7 (07.02.2015:2)
OS: Windows 7 Home Premium x64
Ran by Greg on Thu 07/02/2015 at 15:34:14.63
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks

Successfully deleted: [Task] C:\Windows\system32\tasks\Driver Support-DelayedStart



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{71576546-354D-41C9-AAE8-31F2EC22BF0D}
Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\GoogleChromeAutoLaunch_9CCDD43624CF0A67FCB8D07A1D3BBB05
Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar\\{71576546-354D-41C9-AAE8-31F2EC22BF0D}
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page
Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-2884586530-3153171456-3409441197-1000\Software\Microsoft\Internet Explorer\Main\\Start Page



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{71576546-354D-41C9-AAE8-31F2EC22BF0D}
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{C920E44A-7F78-4E64-BDD7-A57026E7FEB7}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{C920E44A-7F78-4E64-BDD7-A57026E7FEB7}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\{C920E44A-7F78-4E64-BDD7-A57026E7FEB7}



~~~ Files



~~~ Folders

Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{0B0E9789-ACD2-4437-8B8A-70D66E80688B}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{0C87C02B-57A7-47DC-BA91-FBD17C25CEC7}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{0F83EFCF-0604-4AB3-8DF5-A19320B5644A}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{1642CDBB-B8A8-48E8-ABF9-9437C301E866}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{1C458EB4-9D48-4254-95C4-AC0568EA604D}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{26058F43-B51B-4908-89BD-5FD736C4295D}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{266F66C6-7943-4187-B846-B6440BB382D5}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{268B2C3E-17E1-4D2A-A2C8-061A8DC7CF35}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{2DE38D06-AB6C-430D-8341-2D458F315947}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{36AB67E9-28B8-49C0-9E40-D1B7DB924F51}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{3E2264C8-77E4-4A3D-B75E-B24ECB56AAAA}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{401EB8D7-0C24-4DE9-8B62-3C90363C4F68}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{41AEDF0A-6C78-4C9D-AFC4-8D465833E9DD}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{4397B228-366C-4EC8-8835-44D60FBBCCA0}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{46C11B4A-EBD9-47AF-AC79-AA5BBF5B732A}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{4A06C04D-EEB9-4D8A-AD63-437A745C9103}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{4E44CAC1-6EDB-45D9-8848-6A245F936B59}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{62B11F4D-46E8-4C19-B8EA-18AB43F1AAFE}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{70D224D7-AA05-4EA0-9ED3-00177EDD6167}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{79B736C3-0F72-445D-95DD-08A6AD7A3D7B}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{7BE8369C-166D-4616-9DFD-4DB0FC89FFBC}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{88146846-808D-464A-A339-E8DD3B4D6B17}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{8BECEFA1-3891-4E50-BCC7-DB918ADF2D8B}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{8E399EBB-9701-4A2F-A5E7-C42953934FFE}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{8FA9BF28-EEE0-4A55-9D0D-8F3F65BD3A48}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{9031E599-E96E-43B1-B09D-B60749BC21A2}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{93BE80FC-B093-47E0-B41F-E398A6C43DAF}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{9615B0EE-8C9C-498A-82FD-25680F036D67}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{96A68E07-8511-492E-9B7E-8E0BCDED06B9}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{9B1BA973-043C-470B-97E8-1DD86941E120}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{9ED5B823-E974-40D2-90C0-65093DF52EA1}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{A13D073B-A6FB-4B6C-A52F-A2F8F6897456}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{A999CC73-C0CD-4655-B73A-D46679990DB0}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{D43ED0FC-A591-45CD-99DF-63AAC0554360}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{D7A960CF-D459-412B-B409-3D166F5D1A74}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{D88C80B3-109E-4A3B-826A-2995BEE67268}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{DD2D9C12-08AE-47A1-B8EC-87FEF94CDB89}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{FA3108A5-1862-42EB-A799-B6E7FD823C87}
Successfully deleted: [Empty Folder] C:\Users\Greg\appdata\local\{FE8F7327-16F3-4693-AEA7-E9B97220D064}
Successfully deleted: [Folder] C:\ProgramData\microsoft\windows\start menu\programs\knctr
Successfully deleted: [Folder] C:\Users\Greg\appdata\local\slimware utilities inc
Successfully deleted: [Folder] C:\Users\Greg\AppData\Roaming\itibiti
Successfully deleted: [Folder] C:\Users\Greg\AppData\Roaming\tuneup software
Successfully deleted: [Folder] C:\users\public\documents\downloaded installers



~~~ Chrome


[C:\Users\Greg\appdata\local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\Greg\appdata\local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:

[C:\Users\Greg\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\Greg\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[
icanoneicgaahjbilcgdmnhoocddknbl,
kpdhgpkkloealnjnmepfhanpcleldbef,
ndibdjnfmopecpmkdieinmbadjfpblof
]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 07/02/2015 at 15:40:01.84
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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Re: Ads by CouponJumbo

Post by reichg on Thu Jul 02, 2015 7:50 pm

Results of screen317's Security Check version 1.004
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
AVG AntiVirus Free Edition 2015
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
MVPS Hosts File
Java 8 Update 25
Java version 32-bit out of Date!
Adobe Flash Player 11.9.900.152 Flash Player out of Date!
Adobe Reader XI
Google Chrome (43.0.2357.124)
Google Chrome (43.0.2357.130)
Google Chrome (update.dll..)
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
Malwarebytes Secure Backup SAgent.Service.exe
Malwarebytes Secure Backup mbsbscan.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 7%
````````````````````End of Log``````````````````````

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Re: Ads by CouponJumbo

Post by reichg on Thu Jul 02, 2015 8:57 pm

Since there were no problems reported in the 2 scans of the anti-rootkit scans there were no logs or cleanup necessary.

Please advise next steps.

Thanks

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Re: Ads by CouponJumbo

Post by Superdave on Fri Jul 03, 2015 1:50 am

Please run MBAM and AdwCleaner again and post the logs.

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Re: Ads by CouponJumbo

Post by reichg on Fri Jul 03, 2015 5:15 am

# AdwCleaner v4.207 - Logfile created 03/07/2015 at 01:10:23
# Updated 21/06/2015 by Xplode
# Database : 2015-07-02.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Greg - GREG-HP
# Running from : C:\Users\Greg\Downloads\adwcleaner_4.207.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17840


-\\ Google Chrome v43.0.2357.130

[C:\Users\Greg\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Homepage] : [You must be registered and logged in to see this link.]

*************************

AdwCleaner[R0].txt - [13670 bytes] - [16/09/2013 22:30:32]
AdwCleaner[R1].txt - [15638 bytes] - [02/07/2015 00:30:43]
AdwCleaner[R2].txt - [1234 bytes] - [03/07/2015 01:00:53]
AdwCleaner[R3].txt - [1294 bytes] - [03/07/2015 01:05:48]
AdwCleaner[S0].txt - [13319 bytes] - [16/09/2013 22:34:23]
AdwCleaner[S1].txt - [15864 bytes] - [02/07/2015 00:40:08]
AdwCleaner[S2].txt - [1221 bytes] - [03/07/2015 01:10:23]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1280 bytes] ##########

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Re: Ads by CouponJumbo

Post by reichg on Fri Jul 03, 2015 5:15 am

# AdwCleaner v4.207 - Logfile created 03/07/2015 at 01:10:23
# Updated 21/06/2015 by Xplode
# Database : 2015-07-02.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Greg - GREG-HP
# Running from : C:\Users\Greg\Downloads\adwcleaner_4.207.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17840


-\\ Google Chrome v43.0.2357.130

[C:\Users\Greg\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Homepage] : [You must be registered and logged in to see this link.]

*************************

AdwCleaner[R0].txt - [13670 bytes] - [16/09/2013 22:30:32]
AdwCleaner[R1].txt - [15638 bytes] - [02/07/2015 00:30:43]
AdwCleaner[R2].txt - [1234 bytes] - [03/07/2015 01:00:53]
AdwCleaner[R3].txt - [1294 bytes] - [03/07/2015 01:05:48]
AdwCleaner[S0].txt - [13319 bytes] - [16/09/2013 22:34:23]
AdwCleaner[S1].txt - [15864 bytes] - [02/07/2015 00:40:08]
AdwCleaner[S2].txt - [1221 bytes] - [03/07/2015 01:10:23]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1280 bytes] ##########

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Re: Ads by CouponJumbo

Post by reichg on Fri Jul 03, 2015 6:19 am

Malwarebytes Anti-Malware
[You must be registered and logged in to see this link.]

Scan Date: 7/3/2015
Scan Time: 1:15 AM
Logfile: mlog.txt
Administrator: Yes

Version: 2.1.8.1057
Malware Database: v2015.07.02.05
Rootkit Database: v2015.07.01.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Greg

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 427734
Time Elapsed: 54 min, 33 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

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Re: Ads by CouponJumbo

Post by Superdave on Fri Jul 03, 2015 7:28 pm

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
[You must be registered and logged in to see this link.]

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.

•Check
•Click the button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

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Re: Ads by CouponJumbo

Post by reichg on Fri Jul 10, 2015 11:13 am

C:\AdwCleaner\Quarantine\C\Program Files (x86)\Uniblue\SpeedUpMyPC\spmonitor.exe.vir Win32/SpeedUpMyPC potentially unwanted application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Uniblue\SpeedUpMyPC\spnotifier.exe.vir Win32/SpeedUpMyPC potentially unwanted application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Uniblue\SpeedUpMyPC\sp_move_serial.exe.vir Win32/SpeedUpMyPC potentially unwanted application cleaned by deleting - quarantined
C:\Users\Greg\Downloads\cbsidlm-cbsi183-Golden_Filter_Premium-SEO-10853878.exe a variant of Win32/CNETInstaller.B potentially unwanted application cleaned by deleting - quarantined
C:\Users\Greg\Downloads\cbsidlm-tr1_13-ArtPlus_Digital_Photo_Recovery-ORG-10513647.exe Win32/DownloadAdmin.G potentially unwanted application deleted - quarantined
C:\Users\Greg\Downloads\setup.exe a variant of Win32/AdGazelle.J potentially unwanted application cleaned by deleting - quarantined

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Re: Ads by CouponJumbo

Post by Superdave on Fri Jul 10, 2015 7:14 pm

How's your computer working now? Any other issues?

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Re: Ads by CouponJumbo

Post by reichg on Fri Jul 10, 2015 11:56 pm

Still getting the ads by coupon jumbo or coupon factory. a screen pops up with an 800# to call for tech support

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Re: Ads by CouponJumbo

Post by reichg on Fri Jul 10, 2015 11:57 pm

Still getting the ads by coupon jumbo or coupon factory. a screen pops up with an 800# to call for tech support

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Re: Ads by CouponJumbo

Post by reichg on Sat Jul 11, 2015 2:51 am

I ran the ESET scan again and this is what it came up with.

C:\AdwCleaner\Quarantine\C\Program Files (x86)\Ask.com\GenericAskToolbar.dll.vir a variant of Win32/Bundled.Toolbar.Ask.G potentially unsafe application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Ask.com\precache.exe.vir a variant of Win32/Bundled.Toolbar.Ask.G potentially unsafe application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Ask.com\SaUpdate.exe.vir a variant of Win32/Bundled.Toolbar.Ask.G potentially unsafe application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Ask.com\UpdateTask.exe.vir a variant of Win32/Bundled.Toolbar.Ask.G potentially unsafe application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Ask.com\Updater\Updater.exe.vir a variant of Win32/Bundled.Toolbar.Ask.G potentially unsafe application cleaned by deleting - quarantined
C:\Users\Greg\Downloads\ccsetup414.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application deleted - quarantined
C:\Users\Greg\Downloads\ccsetup417.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application deleted - quarantined
C:\Users\Greg\Downloads\ccsetup418.exe Win32/Bundled.Toolbar.Google.D potentially unsafe application deleted - quarantined
C:\Windows\Installer\1c8c8005.msi a variant of Win32/Bundled.Toolbar.Ask.G potentially unsafe application deleted - quarantined
01:21:10

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Re: Ads by CouponJumbo

Post by reichg on Sat Jul 11, 2015 3:09 am

would it be helpful to provide a screenshot?

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Re: Ads by CouponJumbo

Post by Superdave on Sat Jul 11, 2015 9:00 pm

Ok, please try running MBAM again.

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Re: Ads by CouponJumbo

Post by reichg on Sun Jul 12, 2015 12:57 am

I ran MBAM again and there were no infections found.
I am still having the same issue.
I also just noticed that on different spots on the GeekPolice page there are rectangular shaded boxes that are blank and right underneath say Ad By Coupon Factory

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Re: Ads by CouponJumbo

Post by Superdave on Sun Jul 12, 2015 1:49 am

Could you please post a screenshot of this?
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Re: Ads by CouponJumbo

Post by reichg on Sun Jul 12, 2015 2:26 am

[You must be registered and logged in to see this link.]

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Re: Ads by CouponJumbo

Post by reichg on Sun Jul 12, 2015 2:26 am

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Re: Ads by CouponJumbo

Post by Superdave on Sun Jul 12, 2015 8:43 pm

What browser are you using?

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Re: Ads by CouponJumbo

Post by reichg on Sun Jul 12, 2015 10:42 pm

Google Chrome

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Re: Ads by CouponJumbo

Post by Superdave on Sun Jul 12, 2015 11:03 pm

Do it do that when you use Internet Explorer?

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Re: Ads by CouponJumbo

Post by reichg on Sun Jul 12, 2015 11:23 pm

Just tried going to several websites and it does not happen.

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Re: Ads by CouponJumbo

Post by Superdave on Sun Jul 12, 2015 11:40 pm

Then the problem appears to be with Google Chrome. Could it be an add-on?

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Re: Ads by CouponJumbo

Post by reichg on Sun Jul 12, 2015 11:47 pm

Possibly. What are tour thoughts on uninstalling then reinstalling Google Chrome? In your opinion is there a better/safer browser to use?

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Re: Ads by CouponJumbo

Post by Superdave on Sun Jul 12, 2015 11:52 pm

I'm not a big fan of Chrome. I prefer FireFox.

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Re: Ads by CouponJumbo

Post by reichg on Sun Jul 12, 2015 11:54 pm

Why may I ask? They are all susceptible to malware/viruses etc. Is one more stable than the others?

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Re: Ads by CouponJumbo

Post by Superdave on Mon Jul 13, 2015 12:08 am

I use FF and IE and I never get any viruses. I run MBAM and AdwCleaner regularly to get rid of pups. (Potentially unwanted programs)

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Re: Ads by CouponJumbo

Post by reichg on Mon Jul 13, 2015 12:15 am

Ok. I am going to try uninstalling and reinstalling chrome. If that doesn't work I will move on to another browser. Thanks for all the help.

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Re: Ads by CouponJumbo

Post by Superdave on Mon Jul 13, 2015 12:56 am

Before you go, let's do some clean up.

Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
*****************************************
This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download [You must be registered and logged in to see this link.] to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create Registry backup
  • Purge System Restore Points
  • Re-set system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.
*******************************************
I suggest using [You must be registered and logged in to see this link.]. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

Check out [You must be registered and logged in to see this link.] for tips and free tools to help keep you safe in the future.

Also see [You must be registered and logged in to see this link.] for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

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