Downloaded Application.........Many windows popped open

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Downloaded Application.........Many windows popped open

Post by Vista on Sat 02 May 2015, 3:09 am

Hello,
I tried downloading a job application and when I did, a whole bunch of windows opened up and wouldn't stop. It took me an hour to shut them all down. Did a scan with my McAfee security and it said it fixed 652 fixes out of 682.At least I can now get on the internet, but it is still to slow.
Please advise.
Val

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Re: Downloaded Application.........Many windows popped open

Post by Superdave on Sat 02 May 2015, 5:03 am

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please download AdwCleaner by Xplode onto your Desktop.

Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.



If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
When the AdwCleaner program will open, click on the Scan button as shown below.



AdwCleaner will now start to search for malicious files that may be installed on your computer.
To remove the files that were detected in the previous step, please click on the Clean button.



AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.
*********************************************
Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.

  • It should update automatically if the computer is connected to the internet.
  • Click on Threat Scan and click on Scan Now.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
  • Click on "Apply actions" You may be asked to Restart your computer to completely remove the infections.
  • When disinfection is completed you can click on "Copy to Clipboard".
  • Paste the log in you next reply (CTRL+ V)

*************************************************
Please download Junkware Removal Tool to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*****************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

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Re: Downloaded Application.........Many windows popped open

Post by Vista on Sat 02 May 2015, 6:01 am

Tried running adware and malwarebytes and it downloads but does not come up to run nor does it save to desktop. Only get an error many pop up messages saying:
"ShellExecuteEx failed: Code 0 The operation completed successfully"

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Re: Downloaded Application.........Many windows popped open

Post by Superdave on Sat 02 May 2015, 6:38 am

Try in Safe Mode with NetWorking. If that doesn't work, you will have to download the program on another computer and transfer them to your computer.

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Re: Downloaded Application.........Many windows popped open

Post by Vista on Sat 02 May 2015, 7:19 am

Well, the safemode with networking did not work. Can not get on the internet. Will have to download the programs.

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Re: Downloaded Application.........Many windows popped open

Post by Superdave on Sat 02 May 2015, 9:36 am

Ok. Post the logs when you're ready.

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Re: Downloaded Application.........Many windows popped open

Post by Vista on Sat 02 May 2015, 11:59 pm

# AdwCleaner v4.203 - Logfile created 02/05/2015 at 08:09:38
# Updated 30/04/2015 by Xplode
# Database : 2015-04-30.2 [Server]
# Operating system : Windows Vista (TM) Home Basic Service Pack 2 (x86)
# Username : Chris - CHRIS_MOBILE
# Running from : c:\Users\Chris\Downloads\adwcleaner_4.203
I am not sure this scanned all the way through. Maybe you can tell by the post. It looked like it froze up at beginning of scan then I just cleaned it cause it gave me that option. Wow. It was hard to get into to do the scan. Will try malwarebytes next.


(2).exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\speedypc software
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupons
Folder Deleted : C:\Program Files\Common Files\SparkTrust
Folder Deleted : C:\Users\Chris\AppData\Roaming\DriverCure
Folder Deleted : C:\Users\Chris\AppData\Roaming\speedypc software

***** [ Scheduled tasks ] *****

Task Deleted : SparkTrust Update Version3
Task Deleted : SparkTrust Update Version3_triggeronce
Task Deleted : SparkTrust Registration3

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\speedypc software
Key Deleted : HKCU\Software\Local AppWizard-Generated Applications
Key Deleted : HKLM\SOFTWARE\speedypc software

***** [ Web browsers ] *****

-\\ Internet Explorer v9.0.8112.16636


-\\ Google Chrome v42.0.2311.135

[C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : [You must be registered and logged in to see this link.]
[C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : [You must be registered and logged in to see this link.]

*************************

AdwCleaner[R1].txt - [1655 bytes] - [01/05/2015 21:45:29]
AdwCleaner[S1].txt - [1606 bytes] - [02/05/2015 08:09:38]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1665 bytes] ##########

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Re: Downloaded Application.........Many windows popped open

Post by Vista on Sun 03 May 2015, 10:45 am

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.6.7 (04.30.2015:1)
OS: Windows Vista (TM) Home Basic x86
Ran by Chris on Sat 05/02/2015 at 18:56:51.51
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C}



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\120DFADEB50841F408F04D2A278F9509



~~~ Files



~~~ Folders





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 05/02/2015 at 19:40:01.78
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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Re: Downloaded Application.........Many windows popped open

Post by Superdave on Sun 03 May 2015, 10:52 am

Malwarebytes' Anti-Rootkit

Please download Malwarebytes' Anti-Rootkit and save it to your desktop.

  • Be sure to print out and follow the instructions provided on that same page for performing a scan.
  • Caution: This is a beta version so also read the disclaimer and back up all your data before using.
  • When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
  • Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
  • Copy and paste the contents of these two log files in your next reply.


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Re: Downloaded Application.........Many windows popped open

Post by Vista on Sun 03 May 2015, 1:40 pm

The Malwarebytes and the Anti Root will not allow me to scan. I tried every which way. Disabling my AV, run as administrator, pin to start menu, ect. I just get a message saying : Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access this item.
Please advise.

UPDATE: Scanning anti root in Safemode now.

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Re: Downloaded Application.........Many windows popped open

Post by Vista on Sun 03 May 2015, 2:17 pm


First Scan:

Malwarebytes Anti-Rootkit BETA 1.09.1.1004
[You must be registered and logged in to see this link.]

Database version:
main: v2014.11.18.05
rootkit: v2014.11.12.01

Windows Vista Service Pack 2 x86 NTFS (Safe Mode/Networking)
Internet Explorer 9.0.8112.16421
Chris :: CHRIS_MOBILE [administrator]

5/2/2015 10:53:12 PM
mbar-log-2015-05-02 (22-53-12).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 288968
Time elapsed: 11 minute(s), 53 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKLM\SOFTWARE\POLICIES\MICROSOFT\WINDOWS NT\SYSTEMRESTORE|DisableConfig (Windows.Tool.Disabled) -> Bad: (1) Good: (0) -> Replace on reboot. [fe3f47f68fed0d290208ce7c768f22de]

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\ProgramData\mscii.exe (Trojan.Agent.MVXGen) -> Delete on reboot. [40fdf7467903c37317852aa034cd0af6]
C:\Users\Chris\AppData\Local\Temp\{E998A51D-1575-474C-80B8-762C4DA953F9}\TMPCE48.tmp (Trojan.Agent.MVXGen) -> Delete on reboot. [e855ff3e483460d6722a06c46f92b64a]

Physical Sectors Detected: 0
(No malicious items detected)

(end)
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.1.1004

(c) Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x86

System is currently in a safe mode

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.161000 GHz
Memory total: 2074554368, free: 1658044416

Host not found
=======================================
Initializing...
------------ Kernel report ------------
05/02/2015 22:52:17
------------ Loaded modules -----------
\SystemRoot\system32\ntkrnlpa.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\acpi.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\isapnp.sys
\SystemRoot\system32\drivers\mpio.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\intelide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\aliide.sys
\SystemRoot\system32\drivers\amdide.sys
\SystemRoot\system32\drivers\cmdide.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\msdsm.sys
\SystemRoot\system32\drivers\nvraid.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\viaide.sys
\SystemRoot\system32\drivers\iastorv.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\lsi_scsi.sys
\SystemRoot\system32\drivers\storport.sys
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\hpcisss.sys
\SystemRoot\system32\drivers\adp94xx.sys
\SystemRoot\system32\drivers\adpahci.sys
\SystemRoot\system32\drivers\adpu160m.sys
\SystemRoot\system32\drivers\SCSIPORT.SYS
\SystemRoot\system32\drivers\adpu320.sys
\SystemRoot\system32\drivers\djsvs.sys
\SystemRoot\system32\drivers\arc.sys
\SystemRoot\system32\drivers\arcsas.sys
\SystemRoot\system32\drivers\elxstor.sys
\SystemRoot\system32\drivers\i2omp.sys
\SystemRoot\system32\drivers\iirsp.sys
\SystemRoot\system32\drivers\iteatapi.sys
\SystemRoot\system32\drivers\iteraid.sys
\SystemRoot\system32\drivers\lsi_fc.sys
\SystemRoot\system32\drivers\lsi_sas.sys
\SystemRoot\system32\drivers\megasas.sys
\SystemRoot\system32\drivers\megasr.sys
\SystemRoot\system32\drivers\mraid35x.sys
\SystemRoot\system32\drivers\nfrd960.sys
\SystemRoot\system32\drivers\nvstor.sys
\SystemRoot\system32\drivers\ql2300.sys
\SystemRoot\system32\drivers\ql40xx.sys
\SystemRoot\system32\drivers\sisraid2.sys
\SystemRoot\system32\drivers\sisraid4.sys
\SystemRoot\system32\drivers\symc8xx.sys
\SystemRoot\system32\drivers\sym_hi.sys
\SystemRoot\system32\drivers\sym_u3.sys
\SystemRoot\system32\drivers\uliahci.sys
\SystemRoot\system32\drivers\ulsata.sys
\SystemRoot\system32\drivers\ulsata2.sys
\SystemRoot\system32\drivers\vsmraid.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\mfehidk.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\msrpc.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\mfewfpk.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\system32\drivers\wd.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\drivers\sbp2port.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\ecache.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\crcdisk.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\Rtlh86.sys
\SystemRoot\system32\DRIVERS\athr.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\HpqKbFiltr.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\msiscsi.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\smb.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\mfefirek.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\framebuf.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\cfwids.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
----------- End -----------
Done!

Scan started
Database versions:
main: v2014.11.18.05
rootkit: v2014.11.12.01

<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff85b08030, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff85b08d18, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff85b08030, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff85005b98, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 58BF6AE5

Partition information:

Partition 0 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 63 Numsec = 290883521
Partition file system is NTFS
Partition is bootable

Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 290883584 Numsec = 21690368

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 160041885696 bytes
Sector size: 512 bytes

Done!
Infected: C:\ProgramData\mscii.exe --> [Trojan.Agent.MVXGen]
Infected: C:\Users\Chris\AppData\Local\Temp\{E998A51D-1575-474C-80B8-762C4DA953F9}\TMPCE48.tmp --> [Trojan.Agent.MVXGen]
Infected: HKLM\SOFTWARE\POLICIES\MICROSOFT\WINDOWS NT\SYSTEMRESTORE|DisableConfig --> [Windows.Tool.Disabled]
Scan finished
Creating System Restore point...
Could not create restore point...
Cleaning up...
Removal scheduling successful. System shutdown needed.
System shutdown occurred
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-63-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished

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Re: Downloaded Application.........Many windows popped open

Post by Vista on Sun 03 May 2015, 3:03 pm

Second Scan Anti Root was clean. Still has hesitation when clicking on an icon or anything else. Also I have a picture in the photo gallery explaining what happened to my files and how to get the files back. It says HELP DeCRYPT. The other icon leads to a web site called giggapaysun.com to a service to help decrypt the files. Not sure what that is all about. It is a new thing that came up a couple days ago.

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Re: Downloaded Application.........Many windows popped open

Post by Vista on Mon 04 May 2015, 12:51 am

forgot to give results.......

Results of screen317's Security Check version 1.001
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 9
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
McAfee SiteAdvisor
Java 8 Update 25
Java 8 Update 31
Java version 32-bit out of Date!
Adobe Flash Player 16.0.0.296 Flash Player out of Date!
Adobe Reader XI
Google Chrome (42.0.2311.135)
Google Chrome (42.0.2311.90)
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 4 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

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Re: Downloaded Application.........Many windows popped open

Post by Superdave on Mon 04 May 2015, 4:35 am

Looking over your log it seems you don't have any antivirus software.

Before we continue download and install a free antivirus.

Remember to only install one antivirus!

1) Avast! Home Edition
2) AVG Free Edition
3) Avira AntiVir Personal
4) MicroSoft Security Essentials All versions and all languages.
5) Comodo Antivirus (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" if you choose this one)

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.
**********************************************
Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.


First Verify your Java Version

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the Sun Java Runtime Environment.

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download JavaRa and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
***********************************************
You should defrag your hard drive soon. Do not defrag if your hard drive is a Solid State drive.

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.

•Check
•Click the button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

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Re: Downloaded Application.........Many windows popped open

Post by Vista on Mon 04 May 2015, 5:17 am

I have McAfee Internet Security on this laptop. It is updated, has anti virus and firewall protection that is all active. I checked the add/remove program list and it is there. Wonder why it didn't show up on the scan? Do you want me to download another or not?

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Re: Downloaded Application.........Many windows popped open

Post by Superdave on Mon 04 May 2015, 5:29 am

Your Windows Security Center is not turned on. You should really turn this on. It will report if something happens to your security. You should also disable your Windows Firewall if your AV has a firewall. Two active firewalls will cause conflicts.
Do you want me to download another or not? .
No, as long as you keep your AV updated.

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Re: Downloaded Application.........Many windows popped open

Post by Vista on Mon 04 May 2015, 10:39 am

Can not run ESET. When it begins to initialize, i get a red message that says "Unexpected Error"  Please advise.Is there another scan I can do?
Can not turn on Windows Security Center on ...gives me the same message= Windows cannot access the specified device, path or file. You many not have the appropriate permission to access this item. I have tried everything. Is there any scan that can fix this message. It is not allowing me access to anything?

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Re: Downloaded Application.........Many windows popped open

Post by Superdave on Tue 05 May 2015, 5:55 am

Do you have the Vista disk? Please do even if you don't have the disk. Please tell me if it asks for the disk

1/ Click the Start button.

2/ From the Start Menu, Click All programs followed by Accessories.

3/ In the Accessories menu, Right Click on the Command Prompt option.

4/ From the drop down menu that appears, Click on the Run as administrator option.

5/ If you have the User Account Control (UAC) enabled you will be asked for authorisation prior to the command prompt opening. You may simply need to press the Continue button if you are the administrator or insert the administrator password etc.

6/ In the Command Prompt window, type: sfc /scannow and then press Enter.

7/ A message will appear stating that the system scan will begin.

8/ Be patient because the scan may take some time.

9/ If any files require replacing SFC will replace them. You may be asked to insert your Vista DVD for this process to continue.

10/ If everything is okay you should, after the scan, see the following message Windows resource protection did not find any integrity violations.

11/ After the scan has completed, Close the command prompt window.

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Re: Downloaded Application.........Many windows popped open

Post by Vista on Tue 05 May 2015, 7:21 am

Hello,
I do not have the Vista disc. When I hit "run as administrator"
the message pops up again..."Windows cannot access the specified device, path or file. You many not have the appropriate permission to access this item."
I just keep getting this message whatever I try to do.

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Re: Downloaded Application.........Many windows popped open

Post by Superdave on Tue 05 May 2015, 9:49 am

You get this message when you try to run SFC? Are they any accounts on this computer?
Did you try running MBAM in Safe Mode?

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Re: Downloaded Application.........Many windows popped open

Post by Vista on Tue 05 May 2015, 2:15 pm

OK I finally was able to scan MBAM in safe mode. It detected 31 infections. Now when I start up again my McAfee detects Trojans and has me shut down so it can be fixed. This is the third time this has happened. I will try and get the logs for the MBAM and the Command Prompt SFC /scannow over to you tomorrow when I can spend more time working on this issue. Thanks for your help and goodnight!

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Re: Downloaded Application.........Many windows popped open

Post by Vista on Wed 06 May 2015, 3:55 am

Tried to run MBAM in safe mode and when finished setting up it gave me a error message saying: Unable to execute file.
C:\Program Files\Malwarebytes Anti Malware\mbam.exe
Create Process failed: code 2
The system cannot find the file specified. Will look for the log of last nights MBAM scan and post.

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Re: Downloaded Application.........Many windows popped open

Post by Vista on Wed 06 May 2015, 4:50 am

Now my anti virus does not allow me to turn back on and the log for the CBS is so long, I will have to send it in different sections.
Cannot find the MBAM in safe mode log from last night... looked everywhere.

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Re: Downloaded Application.........Many windows popped open

Post by Superdave on Wed 06 May 2015, 6:10 am

Most of the time Vista has a Recovery on a separate part of your harddrive usually the D drive. Do you have that?

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Re: Downloaded Application.........Many windows popped open

Post by Vista on Wed 06 May 2015, 1:46 pm

I do not have a D drive. I just scanned with my McAfee Total Protection 2014 again and had 213 trojans with 175 fixed. My issues now are:
1.) McAfee Virus and Spyware Protection is off and it does not allow me to turn it back on.
2.) MBAM gives me a message: Windows cannot find C:\ProgramFiles\Malwarebytes Anti-Malware\mbam.exe. Make sure you typed the name correctly, then try again.
3.) Still have Trojans that need to be fixed.
4.) CBS log states Windows Resource Protection found corrupt files but was unable to fix some of them.
5.) ESET Scanner: Able to scan in Safemode and the scan is below. After this scan it seems the internet is a lot better. I am just concerned with my McAfee AV not working.

ESET SCAN

C:\Users\All Users\Windows Search 5.3.10\7w11g117c.exe Win32/Neurevt.I trojan
C:\HP\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\HP\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\HP\BIN\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\HP\BIN\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\HP\HPQWare\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\HP\HPQWare\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\ProgramData\Windows Search 5.3.10\7w11g117c.exe Win32/Neurevt.I trojan cleaned by deleting - quarantined
C:\Users\Chris\AppData\Local\Google\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\databases\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\databases\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik\2.2015.427.11450_0\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik\2.2015.427.11450_0\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik\2.2015.427.11450_0\images\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik\2.2015.427.11450_0\images\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\HpJewel\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\HpJewel\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\HpJewel\images\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\HpJewel\images\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\A-List\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\A-List\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\A-List\pop_images\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\A-List\pop_images\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\A-List\ppl_images\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\A-List\ppl_images\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\Autos\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\Autos\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\Autos\drv_images\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\Autos\drv_images\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\Autos\grn_images\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\Autos\grn_images\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\T6G6ZOB1\r[1].htm HTML/Iframe.B.Gen virus deleted - quarantined
C:\Users\Chris\AppData\Local\Temp\3uyam39yqkku.exe Win32/Injector.BZTV trojan cleaned by deleting - quarantined
D:\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
D:\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
D:\PRELOAD\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
D:\PRELOAD\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
D:\PRELOAD\FactoryUpdate\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
D:\PRELOAD\FactoryUpdate\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
D:\PRELOAD\FactoryUpdate\FU_6_38872_20081201_100A1\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
D:\PRELOAD\FactoryUpdate\FU_6_38872_20081201_100A1\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined

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Re: Downloaded Application.........Many windows popped open

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