Downloaded Application.........Many windows popped open

View previous topic View next topic Go down

Downloaded Application.........Many windows popped open

Post by Vista on Fri May 01, 2015 4:09 pm

Hello,
I tried downloading a job application and when I did, a whole bunch of windows opened up and wouldn't stop. It took me an hour to shut them all down. Did a scan with my McAfee security and it said it fixed 652 fixes out of 682.At least I can now get on the internet, but it is still to slow.
Please advise.
Val

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Superdave on Fri May 01, 2015 6:03 pm

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please download [You must be registered and logged in to see this link.]by Xplode onto your Desktop.

Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.



If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
When the AdwCleaner program will open, click on the Scan button as shown below.



AdwCleaner will now start to search for malicious files that may be installed on your computer.
To remove the files that were detected in the previous step, please click on the Clean button.



AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.
*********************************************
Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.]
Double Click mbam-setup.exe to install the application.

  • It should update automatically if the computer is connected to the internet.
  • Click on Threat Scan and click on Scan Now.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
  • Click on "Apply actions" You may be asked to Restart your computer to completely remove the infections.
  • When disinfection is completed you can click on "Copy to Clipboard".
  • Paste the log in you next reply (CTRL+ V)

*************************************************
Please download [You must be registered and logged in to see this link.] to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click [You must be registered and logged in to see this link.] link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*****************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Fri May 01, 2015 7:01 pm

Tried running adware and malwarebytes and it downloads but does not come up to run nor does it save to desktop. Only get an error many pop up messages saying:
"ShellExecuteEx failed: Code 0 The operation completed successfully"

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Superdave on Fri May 01, 2015 7:38 pm

Try in Safe Mode with NetWorking. If that doesn't work, you will have to download the program on another computer and transfer them to your computer.

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Fri May 01, 2015 8:19 pm

Well, the safemode with networking did not work. Can not get on the internet. Will have to download the programs.

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Superdave on Fri May 01, 2015 10:36 pm

Ok. Post the logs when you're ready.

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Sat May 02, 2015 12:59 pm

# AdwCleaner v4.203 - Logfile created 02/05/2015 at 08:09:38
# Updated 30/04/2015 by Xplode
# Database : 2015-04-30.2 [Server]
# Operating system : Windows Vista (TM) Home Basic Service Pack 2 (x86)
# Username : Chris - CHRIS_MOBILE
# Running from : c:\Users\Chris\Downloads\adwcleaner_4.203
I am not sure this scanned all the way through. Maybe you can tell by the post. It looked like it froze up at beginning of scan then I just cleaned it cause it gave me that option. Wow. It was hard to get into to do the scan. Will try malwarebytes next.


(2).exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\speedypc software
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Coupons
Folder Deleted : C:\Program Files\Common Files\SparkTrust
Folder Deleted : C:\Users\Chris\AppData\Roaming\DriverCure
Folder Deleted : C:\Users\Chris\AppData\Roaming\speedypc software

***** [ Scheduled tasks ] *****

Task Deleted : SparkTrust Update Version3
Task Deleted : SparkTrust Update Version3_triggeronce
Task Deleted : SparkTrust Registration3

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\speedypc software
Key Deleted : HKCU\Software\Local AppWizard-Generated Applications
Key Deleted : HKLM\SOFTWARE\speedypc software

***** [ Web browsers ] *****

-\\ Internet Explorer v9.0.8112.16636


-\\ Google Chrome v42.0.2311.135

[C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : [You must be registered and logged in to see this link.]
[C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : [You must be registered and logged in to see this link.]

*************************

AdwCleaner[R1].txt - [1655 bytes] - [01/05/2015 21:45:29]
AdwCleaner[S1].txt - [1606 bytes] - [02/05/2015 08:09:38]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1665 bytes] ##########

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Sat May 02, 2015 11:45 pm

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.6.7 (04.30.2015:1)
OS: Windows Vista (TM) Home Basic x86
Ran by Chris on Sat 05/02/2015 at 18:56:51.51
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Tasks



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C}



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\120DFADEB50841F408F04D2A278F9509



~~~ Files



~~~ Folders





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 05/02/2015 at 19:40:01.78
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Superdave on Sat May 02, 2015 11:52 pm

Malwarebytes' Anti-Rootkit

Please download [You must be registered and logged in to see this link.] and save it to your desktop.

  • Be sure to print out and follow the instructions provided on that same page for performing a scan.
  • Caution: This is a beta version so also read the disclaimer and [You must be registered and logged in to see this link.] all your data before using.
  • When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
  • Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
  • Copy and paste the contents of these two log files in your next reply.


Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Sun May 03, 2015 2:40 am

The Malwarebytes and the Anti Root will not allow me to scan. I tried every which way. Disabling my AV, run as administrator, pin to start menu, ect. I just get a message saying : Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access this item.
Please advise.

UPDATE: Scanning anti root in Safemode now.

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Sun May 03, 2015 3:17 am


First Scan:

Malwarebytes Anti-Rootkit BETA 1.09.1.1004
[You must be registered and logged in to see this link.]

Database version:
main: v2014.11.18.05
rootkit: v2014.11.12.01

Windows Vista Service Pack 2 x86 NTFS (Safe Mode/Networking)
Internet Explorer 9.0.8112.16421
Chris :: CHRIS_MOBILE [administrator]

5/2/2015 10:53:12 PM
mbar-log-2015-05-02 (22-53-12).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 288968
Time elapsed: 11 minute(s), 53 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKLM\SOFTWARE\POLICIES\MICROSOFT\WINDOWS NT\SYSTEMRESTORE|DisableConfig (Windows.Tool.Disabled) -> Bad: (1) Good: (0) -> Replace on reboot. [fe3f47f68fed0d290208ce7c768f22de]

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\ProgramData\mscii.exe (Trojan.Agent.MVXGen) -> Delete on reboot. [40fdf7467903c37317852aa034cd0af6]
C:\Users\Chris\AppData\Local\Temp\{E998A51D-1575-474C-80B8-762C4DA953F9}\TMPCE48.tmp (Trojan.Agent.MVXGen) -> Delete on reboot. [e855ff3e483460d6722a06c46f92b64a]

Physical Sectors Detected: 0
(No malicious items detected)

(end)
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.09.1.1004

(c) Malwarebytes Corporation 2011-2012

OS version: 6.0.6002 Windows Vista Service Pack 2 x86

System is currently in a safe mode

Account is Administrative

Internet Explorer version: 9.0.8112.16421

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 2.161000 GHz
Memory total: 2074554368, free: 1658044416

Host not found
=======================================
Initializing...
------------ Kernel report ------------
05/02/2015 22:52:17
------------ Loaded modules -----------
\SystemRoot\system32\ntkrnlpa.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\acpi.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\isapnp.sys
\SystemRoot\system32\drivers\mpio.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\intelide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\aliide.sys
\SystemRoot\system32\drivers\amdide.sys
\SystemRoot\system32\drivers\cmdide.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\msdsm.sys
\SystemRoot\system32\drivers\nvraid.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\viaide.sys
\SystemRoot\system32\drivers\iastorv.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\lsi_scsi.sys
\SystemRoot\system32\drivers\storport.sys
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\hpcisss.sys
\SystemRoot\system32\drivers\adp94xx.sys
\SystemRoot\system32\drivers\adpahci.sys
\SystemRoot\system32\drivers\adpu160m.sys
\SystemRoot\system32\drivers\SCSIPORT.SYS
\SystemRoot\system32\drivers\adpu320.sys
\SystemRoot\system32\drivers\djsvs.sys
\SystemRoot\system32\drivers\arc.sys
\SystemRoot\system32\drivers\arcsas.sys
\SystemRoot\system32\drivers\elxstor.sys
\SystemRoot\system32\drivers\i2omp.sys
\SystemRoot\system32\drivers\iirsp.sys
\SystemRoot\system32\drivers\iteatapi.sys
\SystemRoot\system32\drivers\iteraid.sys
\SystemRoot\system32\drivers\lsi_fc.sys
\SystemRoot\system32\drivers\lsi_sas.sys
\SystemRoot\system32\drivers\megasas.sys
\SystemRoot\system32\drivers\megasr.sys
\SystemRoot\system32\drivers\mraid35x.sys
\SystemRoot\system32\drivers\nfrd960.sys
\SystemRoot\system32\drivers\nvstor.sys
\SystemRoot\system32\drivers\ql2300.sys
\SystemRoot\system32\drivers\ql40xx.sys
\SystemRoot\system32\drivers\sisraid2.sys
\SystemRoot\system32\drivers\sisraid4.sys
\SystemRoot\system32\drivers\symc8xx.sys
\SystemRoot\system32\drivers\sym_hi.sys
\SystemRoot\system32\drivers\sym_u3.sys
\SystemRoot\system32\drivers\uliahci.sys
\SystemRoot\system32\drivers\ulsata.sys
\SystemRoot\system32\drivers\ulsata2.sys
\SystemRoot\system32\drivers\vsmraid.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\mfehidk.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\msrpc.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\mfewfpk.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\system32\drivers\wd.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\system32\drivers\sbp2port.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\ecache.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\crcdisk.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\tunmp.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\Rtlh86.sys
\SystemRoot\system32\DRIVERS\athr.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\HpqKbFiltr.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\msiscsi.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\System32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\smb.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\mfefirek.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_dumpata.sys
\SystemRoot\System32\Drivers\dump_msahci.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\framebuf.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\cfwids.sys
\SystemRoot\system32\DRIVERS\cdfs.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
----------- End -----------
Done!

Scan started
Database versions:
main: v2014.11.18.05
rootkit: v2014.11.12.01

<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff85b08030, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff85b08d18, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff85b08030, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
DevicePointer: 0xffffffff85005b98, DeviceName: \Device\Ide\IdeDeviceP0T0L0-0\, DriverName: \Driver\atapi\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 58BF6AE5

Partition information:

Partition 0 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 63 Numsec = 290883521
Partition file system is NTFS
Partition is bootable

Partition 1 type is Primary (0x7)
Partition is NOT ACTIVE.
Partition starts at LBA: 290883584 Numsec = 21690368

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 160041885696 bytes
Sector size: 512 bytes

Done!
Infected: C:\ProgramData\mscii.exe --> [Trojan.Agent.MVXGen]
Infected: C:\Users\Chris\AppData\Local\Temp\{E998A51D-1575-474C-80B8-762C4DA953F9}\TMPCE48.tmp --> [Trojan.Agent.MVXGen]
Infected: HKLM\SOFTWARE\POLICIES\MICROSOFT\WINDOWS NT\SYSTEMRESTORE|DisableConfig --> [Windows.Tool.Disabled]
Scan finished
Creating System Restore point...
Could not create restore point...
Cleaning up...
Removal scheduling successful. System shutdown needed.
System shutdown occurred
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-63-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Sun May 03, 2015 4:03 am

Second Scan Anti Root was clean. Still has hesitation when clicking on an icon or anything else. Also I have a picture in the photo gallery explaining what happened to my files and how to get the files back. It says HELP DeCRYPT. The other icon leads to a web site called giggapaysun.com to a service to help decrypt the files. Not sure what that is all about. It is a new thing that came up a couple days ago.

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Sun May 03, 2015 1:51 pm

forgot to give results.......

Results of screen317's Security Check version 1.001
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 9
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
McAfee SiteAdvisor
Java 8 Update 25
Java 8 Update 31
Java version 32-bit out of Date!
Adobe Flash Player 16.0.0.296 Flash Player out of Date!
Adobe Reader XI
Google Chrome (42.0.2311.135)
Google Chrome (42.0.2311.90)
````````Process Check: objlist.exe by Laurent````````
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 4 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Superdave on Sun May 03, 2015 5:35 pm

Looking over your log it seems you don't have any antivirus software.

Before we continue download and install a free antivirus.

Remember to only install one antivirus!

1) [You must be registered and logged in to see this link.]
2) [You must be registered and logged in to see this link.]
3) [You must be registered and logged in to see this link.]
4) [You must be registered and logged in to see this link.] All versions and all languages.
5) [You must be registered and logged in to see this link.] (Uncheck during installation "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage" if you choose this one)

It is strongly recommended that you run only one antivirus program at a time. Having more than one antivirus program active in memory uses additional resources and can result in program conflicts and false virus alerts. If you choose to install more than one antivirus program on your computer, then only one of them should be active in memory at a time.
**********************************************
Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.


First [You must be registered and logged in to see this link.]

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the [You must be registered and logged in to see this link.].

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download [You must be registered and logged in to see this link.] and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: [You must be registered and logged in to see this link.] adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
***********************************************
You should defrag your hard drive soon. Do not defrag if your hard drive is a Solid State drive.

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
[You must be registered and logged in to see this link.]

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.

•Check
•Click the button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Sun May 03, 2015 6:17 pm

I have McAfee Internet Security on this laptop. It is updated, has anti virus and firewall protection that is all active. I checked the add/remove program list and it is there. Wonder why it didn't show up on the scan? Do you want me to download another or not?

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Superdave on Sun May 03, 2015 6:29 pm

Your Windows Security Center is not turned on. You should really turn this on. It will report if something happens to your security. You should also disable your Windows Firewall if your AV has a firewall. Two active firewalls will cause conflicts.
Do you want me to download another or not? .
No, as long as you keep your AV updated.

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Sun May 03, 2015 11:39 pm

Can not run ESET. When it begins to initialize, i get a red message that says "Unexpected Error"  Please advise.Is there another scan I can do?
Can not turn on Windows Security Center on ...gives me the same message= Windows cannot access the specified device, path or file. You many not have the appropriate permission to access this item. I have tried everything. Is there any scan that can fix this message. It is not allowing me access to anything?

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Superdave on Mon May 04, 2015 6:55 pm

Do you have the Vista disk? Please do even if you don't have the disk. Please tell me if it asks for the disk

1/ Click the Start button.

2/ From the Start Menu, Click All programs followed by Accessories.

3/ In the Accessories menu, Right Click on the Command Prompt option.

4/ From the drop down menu that appears, Click on the Run as administrator option.

5/ If you have the User Account Control (UAC) enabled you will be asked for authorisation prior to the command prompt opening. You may simply need to press the Continue button if you are the administrator or insert the administrator password etc.

6/ In the Command Prompt window, type: sfc /scannow and then press Enter.

7/ A message will appear stating that the system scan will begin.

8/ Be patient because the scan may take some time.

9/ If any files require replacing SFC will replace them. You may be asked to insert your Vista DVD for this process to continue.

10/ If everything is okay you should, after the scan, see the following message Windows resource protection did not find any integrity violations.

11/ After the scan has completed, Close the command prompt window.

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Mon May 04, 2015 8:21 pm

Hello,
I do not have the Vista disc. When I hit "run as administrator"
the message pops up again..."Windows cannot access the specified device, path or file. You many not have the appropriate permission to access this item."
I just keep getting this message whatever I try to do.

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Superdave on Mon May 04, 2015 10:49 pm

You get this message when you try to run SFC? Are they any accounts on this computer?
Did you try running MBAM in Safe Mode?

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Tue May 05, 2015 3:15 am

OK I finally was able to scan MBAM in safe mode. It detected 31 infections. Now when I start up again my McAfee detects Trojans and has me shut down so it can be fixed. This is the third time this has happened. I will try and get the logs for the MBAM and the Command Prompt SFC /scannow over to you tomorrow when I can spend more time working on this issue. Thanks for your help and goodnight!

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Tue May 05, 2015 4:55 pm

Tried to run MBAM in safe mode and when finished setting up it gave me a error message saying: Unable to execute file.
C:\Program Files\Malwarebytes Anti Malware\mbam.exe
Create Process failed: code 2
The system cannot find the file specified. Will look for the log of last nights MBAM scan and post.

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Tue May 05, 2015 5:50 pm

Now my anti virus does not allow me to turn back on and the log for the CBS is so long, I will have to send it in different sections.
Cannot find the MBAM in safe mode log from last night... looked everywhere.

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Superdave on Tue May 05, 2015 7:10 pm

Most of the time Vista has a Recovery on a separate part of your harddrive usually the D drive. Do you have that?

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Wed May 06, 2015 2:46 am

I do not have a D drive. I just scanned with my McAfee Total Protection 2014 again and had 213 trojans with 175 fixed. My issues now are:
1.) McAfee Virus and Spyware Protection is off and it does not allow me to turn it back on.
2.) MBAM gives me a message: Windows cannot find C:\ProgramFiles\Malwarebytes Anti-Malware\mbam.exe. Make sure you typed the name correctly, then try again.
3.) Still have Trojans that need to be fixed.
4.) CBS log states Windows Resource Protection found corrupt files but was unable to fix some of them.
5.) ESET Scanner: Able to scan in Safemode and the scan is below. Hooray! After this scan it seems the internet is a lot better. I am just concerned with my McAfee AV not working.

ESET SCAN

C:\Users\All Users\Windows Search 5.3.10\7w11g117c.exe Win32/Neurevt.I trojan
C:\HP\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\HP\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\HP\BIN\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\HP\BIN\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\HP\HPQWare\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\HP\HPQWare\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\ProgramData\Windows Search 5.3.10\7w11g117c.exe Win32/Neurevt.I trojan cleaned by deleting - quarantined
C:\Users\Chris\AppData\Local\Google\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\databases\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\databases\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik\2.2015.427.11450_0\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik\2.2015.427.11450_0\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik\2.2015.427.11450_0\images\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Google\Chrome\User Data\Default\Extensions\gmlllbghnfkpflemihljekbapjopfjik\2.2015.427.11450_0\images\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\HpJewel\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\HpJewel\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\HpJewel\images\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\HpJewel\images\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\A-List\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\A-List\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\A-List\pop_images\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\A-List\pop_images\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\A-List\ppl_images\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\A-List\ppl_images\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\Autos\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\Autos\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\Autos\drv_images\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\Autos\drv_images\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\Autos\grn_images\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Toolbar\IsolatedStorage\MsnApp\4.0.421.0\content\Autos\grn_images\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
C:\Users\Chris\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\T6G6ZOB1\r[1].htm HTML/Iframe.B.Gen virus deleted - quarantined
C:\Users\Chris\AppData\Local\Temp\3uyam39yqkku.exe Win32/Injector.BZTV trojan cleaned by deleting - quarantined
D:\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
D:\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
D:\PRELOAD\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
D:\PRELOAD\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
D:\PRELOAD\FactoryUpdate\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
D:\PRELOAD\FactoryUpdate\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined
D:\PRELOAD\FactoryUpdate\FU_6_38872_20081201_100A1\HELP_DECRYPT.HTML Win32/Filecoder.CR trojan deleted - quarantined
D:\PRELOAD\FactoryUpdate\FU_6_38872_20081201_100A1\HELP_DECRYPT.TXT Win32/Filecoder.CR trojan deleted - quarantined

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Superdave on Wed May 06, 2015 6:16 pm

Please download, install and run a scan with MicorSoft Security Essentials and see what it will find.

[You must be registered and logged in to see this link.] All versions and all languages.

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Wed May 06, 2015 8:41 pm

When trying to download MSE in English, I received an error message saying: Virus and spyware definitions could not be updated. Error Code: 0x80070422
"The update service can not be started because it's been turned off by the security administrator or because of a problem in the registry data."

I don't see MSE having an option with all versions and all languages... just individual languages like English. Do I run all the languages? I know that sounds crazy, but I am not sure.

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Superdave on Wed May 06, 2015 9:49 pm

Just click on the download for English.

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

RAN Microsoft Mr. Fixit: Posted log

Post by Vista on Thu May 07, 2015 8:39 am

Ran MSE  Twice and failed becuase Virus and Protection: Connection Failed. Can you tell me if Windows updates is fixed or not? Below is log.Tried to Google my error and told me to use Mr. Fixit.

Windows Update
[You must be registered and logged in to see this link.]
[th]Issues found[/th]
[You must be registered and logged in to see this link.]
Problems installing recent updates
Not fixed
Repair Windows UpdateSucceeded
[You must be registered and logged in to see this link.]
Some security settings are missing or have been changed
Fixed
Reset security settingsSucceeded
[You must be registered and logged in to see this link.]
Check for missing or corrupt files
Fixed
Repair missing or corrupt filesNot Run
[You must be registered and logged in to see this link.]
Service registration is missing or corrupt
Fixed
Reset service registrationNot Run
[You must be registered and logged in to see this link.]
Corrupt Patch Registry keys
Detects corrupt or missing patch cache
Fixed
Fixing patch registry problemsSucceeded
[th]Issues checked[/th]
[You must be registered and logged in to see this link.]
Windows Update environment variables are incorrect
Checked
[You must be registered and logged in to see this link.]
Windows Update error None
Checked
[You must be registered and logged in to see this link.]
Windows Update services are not running
Checked
[You must be registered and logged in to see this link.]
Cryptographic service components are not registered
Checked
Issues found[You must be registered and logged in to see this link.]
6Problems installing recent updatesNot fixed
Repair Windows UpdateSucceeded
6Some security settings are missing or have been changedFixed
Reset security settingsSucceeded
6Check for missing or corrupt filesFixed
Repair missing or corrupt filesNot Run
6Service registration is missing or corruptFixed
Reset service registrationNot Run
6Corrupt Patch Registry keysFixed
Detects corrupt or missing patch cache
Fixing patch registry problemsSucceeded
Fixing patch registry problems
Issues checked[You must be registered and logged in to see this link.]
6Windows Update environment variables are incorrectChecked
Restore Windows Update environment variablesNot Run
6Windows Update error NoneChecked
Resetting Windows Update data storeNot Run
6Windows Update services are not runningChecked
Register files required for Windows UpdateNot Run
6Cryptographic service components are not registeredChecked
Register cryptographic service componentsNot Run
Detection details

Service Status


[th]$PropName:[/th][th]$PropName:[/th]
$Value
$Value
[th]Computer Name:[/th][th]Windows Version:[/th][th]Architecture:[/th][th]Time:[/th]
Collection information
CHRIS_MOBILE
6.0
x86
5/7/2015 4:31:51 AM
Publisher details
[th]Package Version:[/th][th]Publisher:[/th]
Windows Update
Find and fix problems with Windows Update
8.1.2.20131119
Microsoft Corporation

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Superdave on Thu May 07, 2015 5:44 pm

I believe there is a problem with some of the OS files but the only we can be sure is to get SFC to run. If you can't run it, you will need to look for a Vista OS disk to repair the files but it must be the same version that's on your computer.

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Thu May 07, 2015 6:58 pm

OK. Ran the Sfc /scannow and it came back saying " Windows Resource Protection found corrupt files but was unable to fix some of them."
Tried viewing the details in the log and it does not show up. Will check again.
The one I did 2 days ago shows up, but it is sooo long. If need to see, how can I attach without copy and pasting?

UPDATE: Found the CBS.log for today. When trying to open it gave me an error msg. = ACCESS DENIED. Running a second time to see if it will give me a log.

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Thu May 07, 2015 7:42 pm

End of the CBS. log as of today:

OQ 93 ends.
2015-05-04 22:02:44, Info                  CSI    00000201 [SR] Verify complete
2015-05-04 22:02:44, Info                  CSI    00000202 [SR] Repairing 2 components
2015-05-04 22:02:44, Info                  CSI    00000203 [SR] Beginning Verify and Repair transaction
2015-05-04 22:02:44, Info                  CSI    00000204 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\settings.ini do not match actual file [l{12}]"settings.ini" :
 Found: {l:32 b:PF+0oMOHeSdDaSy4ZFcNhoRrk9QOY+HBWL4HP5YUMUg=} Expected: {l:32 b:v6OQf2AJO5FVbRBJuIwXxkdkCoOaSk3y0ol6uTH491o=}
2015-05-04 22:02:44, Info                  CSI    00000205 [SR] Cannot repair member file [l{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-05-04 22:02:44, Info                  CSI    00000206 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l{21}]"Wdf01000Uninstall.mof" from store
2015-05-04 22:02:44, Info                  CSI    00000207 [SR] Repairing corrupted file [ml:58{29},l:56{28}]"\??\C:\Windows\system32\wbem"\[l{12}]"Wdf01000.mof" from store
2015-05-04 22:02:44, Info                  CSI    00000208 Hashes for file member \SystemRoot\WinSxS\x86_microsoft-windows-sidebar_31bf3856ad364e35_6.0.6002.18005_none_d0c824c923c9e622\settings.ini do not match actual file [l{12}]"settings.ini" :
 Found: {l:32 b:PF+0oMOHeSdDaSy4ZFcNhoRrk9QOY+HBWL4HP5YUMUg=} Expected: {l:32 b:v6OQf2AJO5FVbRBJuIwXxkdkCoOaSk3y0ol6uTH491o=}
2015-05-04 22:02:44, Info                  CSI    00000209 [SR] Cannot repair member file [l{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-05-04 22:02:44, Info                  CSI    0000020a [SR] This component was referenced by [l{79}]"Package_16_for_KB948465~31bf3856ad364e35~x86~~6.0.1.18005.948465-49_neutral_GDR"
2015-05-04 22:02:44, Info                  CSI    0000020b Repair results created:
POQ 94 starts:
    0: Move File: Source = [l{96}]"\SystemRoot\WinSxS\Temp\PendingRenames\6aa54c93d786d001a327000054056c05._0000000000000000.cdf-ms", Destination = [l{52}]"\SystemRoot\WinSxS\FileMaps\_0000000000000000.cdf-ms"
   1: Move File: Source = [l{81}]"\SystemRoot\WinSxS\Temp\PendingRenames\ca064f93d786d001a427000054056c05.$$.cdf-ms", Destination = [l{37}]"\SystemRoot\WinSxS\FileMaps\$$.cdf-ms"
   2: Move File: Source = [l{107}]"\SystemRoot\WinSxS\Temp\PendingRenames\4a8c5893d786d001a527000054056c05.$$_system32_21f9a9c4a2f8b514.cdf-ms", Destination = [l{63}]"\SystemRoot\WinSxS\FileMaps\$$_system32_21f9a9c4a2f8b514.cdf-ms"
   3: Move File: Source = [l{112}]"\SystemRoot\WinSxS\Temp\PendingRenames\0a4f5d93d786d001a627000054056c05.$$_system32_wbem_06656d9fdf2f8577.cdf-ms", Destination = [l{68}]"\SystemRoot\WinSxS\FileMaps\$$_system32_wbem_06656d9fdf2f8577.cdf-ms"
   4: Hard Link File: Source = [l{129}]"\SystemRoot\WinSxS\x86_microsoft-windows-wdf-kernellibrary-mof_31bf3856ad364e35_6.0.6001.18000_none_825d77a31b56eb83\Wdf01000.mof", Destination = [l{41}]"\??\C:\Windows\system32\wbem\Wdf01000.mof"
   5: Hard Link File: Source = [l{138}]"\SystemRoot\WinSxS\x86_microsoft-windows-wdf-kernellibrary-mof_31bf3856ad364e35_6.0.6001.18000_none_825d77a31b56eb83\Wdf01000Uninstall.mof", Destination = [l{50}]"\??\C:\Windows\system32\wbem\Wdf01000Uninstall.mof"
   6: Move File: Source = [l{109}]"\SystemRoot\WinSxS\Temp\PendingRenames\ea356993d786d001a727000054056c05.program_files_ffd0cbfc813cc4f1.cdf-ms", Destination = [l{65}]"\SystemRoot\WinSxS\FileMaps\program_files_ffd0cbfc813cc4f1.cdf-ms"
   7: Move File: Source = [l{125}]"\SystemRoot\WinSxS\Temp\PendingRenames\ea356993d786d001a827000054056c05.program_files_windows_sidebar_8d6dbc4becba56da.cdf-ms", Destination = [l{81}]"\SystemRoot\WinSxS\FileMaps\program_files_windows_sidebar_8d6dbc4becba56da.cdf-ms"
   8: Move File: Source = [l{133}]"\SystemRoot\WinSxS\Te
2015-05-04 22:02:44, Info                  CSI    mp\PendingRenames\4a976b93d786d001a927000054056c05.program_files_windows_sidebar_gadgets_265d2ddf4d58a723.cdf-ms", Destination = [l{89}]"\SystemRoot\WinSxS\FileMaps\program_files_windows_sidebar_gadgets_265d2ddf4d58a723.cdf-ms"

POQ 94 ends.
2015-05-04 22:02:44, Info                  CSI    0000020c [SR] Repair complete
2015-05-04 22:02:44, Info                  CSI    0000020d [SR] Committing transaction
2015-05-04 22:02:44, Info                  CSI    0000020e Creating NT transaction (seq 1), objectname [6]"(null)"
2015-05-04 22:02:44, Info                  CSI    0000020f Created NT transaction (seq 1) result 0x00000000, handle @0x1464
2015-05-04 22:02:44, Info                  CSI    00000210@2015/5/5:02:02:44.625 CSI perf trace:
CSIPERF:TXCOMMIT;131562
2015-05-04 22:02:44, Info                  CSI    00000211 [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction  have been successfully repaired
2015-05-04 22:02:51, Info                  CBS    Scavenge: Package store indicates there is no component to scavenge, skipping.

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Superdave on Thu May 07, 2015 9:48 pm

As suspected, some files are corrupted. You will need the Vista OS disk to repair them. You can borrow a disk but it needs to be the same version that you have on your computer now. Did you try a System Restore to the day before this started?

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Thu May 07, 2015 10:08 pm

tried a system restore does not find path and won't allow me in. Where can I get a Vista OS disc or do I have to create one?

Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Superdave on Thu May 07, 2015 10:35 pm

You can try to borrow one or you may be able to buy one on Ebay but it must be the same version as what you have on your computer now.I just did a quick search and found [You must be registered and logged in to see this link.] Since I've never done this I can't attest to the quality of this site.

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Vista on Fri May 08, 2015 5:18 pm

Well, I clicked on something and then all these pop ups started. So I figured it was something bad, So I scanned the following:
My virus protection does not work on my MCAfee Total Security. Probably doesn't work cause of the trojan I had. Should I wait to get the Vista Home basic iso first or put something on the laptop for protection.
# AdwCleaner v4.203 - Logfile created 08/05/2015 at 10:51:28
# Updated 30/04/2015 by Xplode
# Database : 2015-04-30.2 [Local]
# Operating system : Windows Vista (TM) Home Basic Service Pack 2 (x86)
# Username : Chris - CHRIS_MOBILE
# Running from : C:\Users\Chris\Desktop\adwcleaner_4.203.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Device

***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\Local AppWizard-Generated Applications

***** [ Web browsers ] *****

-\\ Internet Explorer v9.0.8112.16636


-\\ Google Chrome v42.0.2311.135


*************************

AdwCleaner[R1].txt - [1655 bytes] - [01/05/2015 21:45:29]
AdwCleaner[R2].txt - [971 bytes] - [08/05/2015 10:47:18]
AdwCleaner[S1].txt - [1745 bytes] - [02/05/2015 08:09:38]
AdwCleaner[S2].txt - [901 bytes] - [08/05/2015 10:51:28]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [959 bytes] ##########



Vista
Senior
Senior

Posts Posts : 341
Joined Joined : 2009-02-12
Gender Gender : Female
OS OS : Windows 8
Points Points : 32764
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Downloaded Application.........Many windows popped open

Post by Superdave on Fri May 08, 2015 6:38 pm

My virus protection does not work on my MCAfee Total Security. Probably doesn't work cause of the trojan I had. Should I wait to get the Vista Home basic iso first or put something on the laptop for protection.
I believe there are some corrupted files in Vista and will need to be repaired before we can do anything else.Once you get the computer working well again, you can install an AV.

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum