Ad by Cheap Coupon

View previous topic View next topic Go down

Ad by Cheap Coupon

Post by specialk7703 on Mon Feb 16, 2015 5:51 pm

I have tried to remove this with Malwarebytes and spybot but it continues to cause troubles.  I can't move around the internet without pop ups and rubbish throwing me into other avenues.  I ran AdwCleaner and this is the report I got.

specialk7703
Novice
Novice

Posts Posts : 11
Joined Joined : 2015-02-16
OS OS : windows 7
Points Points : 6731
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Ad by Cheap Coupon

Post by Superdave on Mon Feb 16, 2015 8:33 pm

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please do not attach your logs unless absolutely necessary. Copy and paste them in your reply(ies)

*********************************************
Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.]
Double Click mbam-setup.exe to install the application.

  • It should update automatically if the computer is connected to the internet.
  • Click on Threat Scan and click on Scan Now.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
  • Click on "Apply actions" You may be asked to Restart your computer to completely remove the infections.
  • When disinfection is completed you can click on "Copy to Clipboard".
  • Paste the log in you next reply (CTRL+ V)

*************************************************
Please download [You must be registered and logged in to see this link.] to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click [You must be registered and logged in to see this link.] link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*****************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Ad by Cheap Coupon

Post by specialk7703 on Mon Feb 16, 2015 11:41 pm

it won't take my post.

specialk7703
Novice
Novice

Posts Posts : 11
Joined Joined : 2015-02-16
OS OS : windows 7
Points Points : 6731
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Ad by Cheap Coupon

Post by specialk7703 on Mon Feb 16, 2015 11:43 pm

New members are not allowed to post external links or emails for 7 days. Please contact the forum administrator for more information

This what it tells me when I copy paste and try to post results

specialk7703
Novice
Novice

Posts Posts : 11
Joined Joined : 2015-02-16
OS OS : windows 7
Points Points : 6731
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Ad by Cheap Coupon

Post by Superdave on Mon Feb 16, 2015 11:45 pm

Remove any links in the logs and post them.

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Ad by Cheap Coupon

Post by specialk7703 on Mon Feb 16, 2015 11:48 pm

Malwarebytes Anti-Malware

Scan Date: 2/16/2015
Scan Time: 5:01:44 PM
Logfile:
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.02.16.09
Rootkit Database: v2015.02.03.01
License: Premium
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Enabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Gades Appliance

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 368383
Time Elapsed: 5 min, 29 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 2
C:\Users\Gades Appliance\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.selectgo00.selectgo.net_0.localstorage, Quarantined, [e62cf4261377fd399fd57022e61d15eb],
C:\Users\Gades Appliance\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_static.selectgo00.selectgo.net_0.localstorage-journal, Quarantined, [fe1414062565c076175dc1d1d42fb54b],

Physical Sectors: 0
(No malicious items detected)


(end)

specialk7703
Novice
Novice

Posts Posts : 11
Joined Joined : 2015-02-16
OS OS : windows 7
Points Points : 6731
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Ad by Cheap Coupon

Post by specialk7703 on Mon Feb 16, 2015 11:49 pm

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.2 (02.02.2015:1)
OS: Windows 7 Professional x64
Ran by Gades Appliance on Mon 02/16/2015 at 17:13:29.39
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 02/16/2015 at 17:16:18.75
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

specialk7703
Novice
Novice

Posts Posts : 11
Joined Joined : 2015-02-16
OS OS : windows 7
Points Points : 6731
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Ad by Cheap Coupon

Post by specialk7703 on Mon Feb 16, 2015 11:49 pm

UNSUPPORTED OPERATING SYSTEM! ABORTED!

this from Security

specialk7703
Novice
Novice

Posts Posts : 11
Joined Joined : 2015-02-16
OS OS : windows 7
Points Points : 6731
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Ad by Cheap Coupon

Post by Superdave on Mon Feb 16, 2015 11:55 pm

What AV are you using and is it up to date?

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
[You must be registered and logged in to see this link.]

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.

•Check
•Click the button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Ad by Cheap Coupon

Post by specialk7703 on Tue Feb 17, 2015 12:47 am

C:\Program Files (x86)\IndepthMonitor\IndepthMonitor.dll a variant of Win32/SProtector.O potentially unwanted application Clean

C:\Users\Gades Appliance\AppData\Roaming\MJCATBV JS/Toolbar.Crossrider.C potentially unwanted application No action
2/16/2015 6:15:49 PM Operating memory;C:\Boot sector;D:\Boot sector;C:\;D:\ 38151 6 4 Interrupted by user
2/16/2015 6:19:17 PM Operating memory;C:\Boot sector;D:\Boot sector;C:\;D:\ 274907 3 3 Completed
I think I downloaded a trial version rather than the online one as the online one would not download. The browser hijacking was fighting with me. I ran a 2nd scan and it found no threats after cleaning up the above

specialk7703
Novice
Novice

Posts Posts : 11
Joined Joined : 2015-02-16
OS OS : windows 7
Points Points : 6731
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Ad by Cheap Coupon

Post by specialk7703 on Tue Feb 17, 2015 12:49 am

sorry you asked about Anti-Virus. I use Microsoft Security Essentials.

specialk7703
Novice
Novice

Posts Posts : 11
Joined Joined : 2015-02-16
OS OS : windows 7
Points Points : 6731
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Ad by Cheap Coupon

Post by Superdave on Tue Feb 17, 2015 1:14 am

How's your computer working now? Any other issues?

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Ad by Cheap Coupon

Post by specialk7703 on Tue Feb 17, 2015 1:33 am

Seems to be working good. It removed chrome but that can be reinstalled. What do you recommend for anti virus and Internet browser? Av and malware were both up to date and on schedule for scanning.

specialk7703
Novice
Novice

Posts Posts : 11
Joined Joined : 2015-02-16
OS OS : windows 7
Points Points : 6731
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Ad by Cheap Coupon

Post by Superdave on Tue Feb 17, 2015 1:59 am

What do you recommend for anti virus and Internet browser? Av and malware were both up to date and on schedule for scanning.
I use MSE on all my computers but the crap that's being downloaded these days are mostly PUPs and other such stuff which blows right by your AV. The paid version of MBAM is very effective in catching most of that stuff. As for browsers, they say that FF is safer than IE but I really don't like it.
Let's do some clean up.


Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
****************************************
This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download [You must be registered and logged in to see this link.] to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create Registry backup
  • Purge System Restore Points
  • Re-set system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.
****************************************
I suggest using [You must be registered and logged in to see this link.]. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

Check out [You must be registered and logged in to see this link.] for tips and free tools to help keep you safe in the future.

Also see [You must be registered and logged in to see this link.] for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Ad by Cheap Coupon

Post by specialk7703 on Tue Feb 17, 2015 3:23 pm

I believe everything is good today. I have done as you suggested. Thank you, Thank you for all your great help and quick responses. I am going to consider this problem closed. Have a great day.

specialk7703
Novice
Novice

Posts Posts : 11
Joined Joined : 2015-02-16
OS OS : windows 7
Points Points : 6731
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Ad by Cheap Coupon

Post by Superdave on Tue Feb 17, 2015 5:19 pm

You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83181
# Likes # Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum