SLOW computer after running scans

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Re: SLOW computer after running scans

Post by Celina268 on 11th November 2014, 3:27 am

in safe or normal? I doubt I could get that to run in normal mode.

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Re: SLOW computer after running scans

Post by Celina268 on 11th November 2014, 4:05 am

iexplore.exe

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Re: SLOW computer after running scans

Post by Celina268 on 11th November 2014, 4:15 am

ok, tried testing ram. I am not able to unzip the file for some reason. Is there another way?

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Re: SLOW computer after running scans

Post by Superdave on 11th November 2014, 10:27 pm

[You must be registered and logged in to see this link.] wrote:ok, tried testing ram. I am not able to unzip the file for some reason. Is there another way?
Not that I know about. What happens when you try to unzip it?

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Re: SLOW computer after running scans

Post by Celina268 on 12th November 2014, 4:16 am

well, i double click on it and it gives me two options in order to open it. I can use the web to pick a program or choose a program from the options it gives me. None of the options are winzip or 7-zip. I checked the web option. It brings me to a site where I can download unzippers....but when I do, I still can't open the file.

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Re: SLOW computer after running scans

Post by Celina268 on 12th November 2014, 4:26 am

I am going to get a CD and do it that way. Stay tuned.

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Re: SLOW computer after running scans

Post by Superdave on 12th November 2014, 5:30 pm

You can download and install an unzipper program. Most of them have a 30 day trial period.

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Re: SLOW computer after running scans

Post by Celina268 on 12th November 2014, 6:30 pm

I have tried that. 6 of them. I got one to work last night. I just ran out of time to stick it on the usb or cd and finish.

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Re: SLOW computer after running scans

Post by Celina268 on 13th November 2014, 4:38 am

ok, I guess I don't have any clean CDs or USBs. I don't have time to run to the store to get another one. I know testing the RAM is important, but can we forget that part for the time being?

My father in law is coming back tomorrow and I venture to say he's going to want his laptop back. Do you think it would be worth just system restoring it to as early as I can get it??

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Re: SLOW computer after running scans

Post by Superdave on 13th November 2014, 8:23 pm

You told me there was no Restore Points prior to when this problem started? Testing the RAM is very important because it's looking more and more like a hardware problem.

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Re: SLOW computer after running scans

Post by Celina268 on 14th November 2014, 12:55 pm

Ok. I'll keep trying. I may have to find someone to help me. As I am proving not so capable.

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Re: SLOW computer after running scans

Post by Superdave on 14th November 2014, 3:46 pm

You should try to have someone test the RAM.

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Re: SLOW computer after running scans

Post by Celina268 on 18th November 2014, 4:14 am

Still looking for someone who knows how to do it. I have also been reading up on how to do it. I didn't know you save bios before you boot. I think a few more hours of reading and I'll be ready to try again. I will give it another go tomorrow night. My biggest issue has been getting the unzipped file on to the CD. It's not copying or something. So when I get to the boot step, nothing happens.
I think I still may be missing a step, so I am going to read more.

Thanks for being so patient.


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Re: SLOW computer after running scans

Post by Superdave on 18th November 2014, 7:07 pm

Still looking for someone who knows how to do it.
The only other way I know of checking the RAM is to substitute good RAM chips for the old one but that's not a practical option.
[You must be registered and logged in to see this link.] are more instructions how to run the test.

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