Malwarebytes kicks errors on install. ADWclear results attached

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Malwarebytes kicks errors on install. ADWclear results attached

Post by sdowner on Sun Oct 12, 2014 6:30 pm

# AdwCleaner v4.000 - Report created 12/10/2014 at 14:23:12
# DB v2014-10-12.3
# Updated 12/10/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : User - HOMEPC
# Running from : C:\Users\User\Downloads\adwcleaner_4.000.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17280


-\\ Mozilla Firefox v32.0.3 (x86 en-US)


-\\ Google Chrome v37.0.2062.124


*************************

AdwCleaner[R0].txt - [4854 octets] - [12/10/2014 13:41:15]
AdwCleaner[R1].txt - [983 octets] - [12/10/2014 13:56:52]
AdwCleaner[R2].txt - [1102 octets] - [12/10/2014 14:20:57]
AdwCleaner[S0].txt - [4280 octets] - [12/10/2014 13:43:11]
AdwCleaner[S1].txt - [960 octets] - [12/10/2014 13:58:13]
AdwCleaner[S2].txt - [941 octets] - [12/10/2014 14:23:12]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1000 octets] ##########







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Re: Malwarebytes kicks errors on install. ADWclear results attached

Post by sdowner on Sun Oct 12, 2014 6:37 pm

and Malewarebytes does not open.

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Re: Malwarebytes kicks errors on install. ADWclear results attached

Post by Superdave on Sun Oct 12, 2014 10:15 pm

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please try running MBAM in Safe Mode.
What makes you think your computer is infected?

*********************************************
Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.]
Double Click mbam-setup.exe to install the application.

  • It should update automatically if the computer is connected to the internet.
  • Click on Threat Scan and click on Scan Now.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
  • Click on "Apply actions" You may be asked to Restart your computer to completely remove the infections.
  • When disinfection is completed you can click on "Copy to Clipboard".
  • Paste the log in you next reply (CTRL+ V)

*************************************************
Please download [You must be registered and logged in to see this link.] to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click [You must be registered and logged in to see this link.] link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*****************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

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