Slow pc & Pop ups

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Slow pc & Pop ups

Post by lachatnoir on Thu 21 Aug 2014, 4:26 am

Hi!

Trying to help my sister who is having computer trouble. She signed up as a new member and we tried to post the information but received an error that new members could not post external links or email. Because of this I went under my account. These are the results:
My computer has been running extremely slow and I keep having a lot of pop up windows are coming up. Please help (-:
# AdwCleaner v3.307 - Report created 20/08/2014 at 11:13:39
# Updated 17/08/2014 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : Compaq_Owner - YOUR-D0F670B45A
# Running from : C:\Documents and Settings\Compaq_Owner\My Documents\Downloads\adwcleaner_3.307.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Documents and Settings\All Users\Application Data\Ask
Folder Deleted : C:\Documents and Settings\All Users\Application Data\Tarma Installer
Folder Deleted : C:\Program Files\Yontoo Layers Runtime
Folder Deleted : C:\Documents and Settings\Compaq_Owner\My Documents\Updater
File Deleted : C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\khvjfp4v.default\Extensions\plugin@yontoo.com.xpi
File Deleted : C:\Documents and Settings\Compaq_Owner\Favorites\eBay.lnk
File Deleted : C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\khvjfp4v.default\searchplugins\Askcom.xml
File Deleted : C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\khvjfp4v.default\searchplugins\MyStart Search.xml
File Deleted : C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\khvjfp4v.default\user.js

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlc
Key Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Layers.1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7E84186E-B5DE-4226-8A66-6E49C6B511B4}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BF0118D4-63FF-4138-9327-F3028FB1A578}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D372567D-67C1-4B29-B3F0-159B52B3E967}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5911488E-9D1E-40EC-8CBB-06B231CC153F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{6E13D095-45C3-4271-9475-F3B48227DD9F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BF0118D4-63FF-4138-9327-F3028FB1A578}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{5911488E-9D1E-40EC-8CBB-06B231CC153F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{6E13D095-45C3-4271-9475-F3B48227DD9F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List [C:\Documents and Settings\Compaq_Owner\Local Settings\Temp\incredibar_installer.exe]
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\Crossrider
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\PIP
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\Zugo
Key Deleted : HKLM\SOFTWARE\PIP
Key Deleted : HKLM\SOFTWARE\Tarma Installer
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\464AA55239C100F32AF2D438EDDC0F47
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\5652BA3D5FB98AE31B337BF0AF939856
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\86EB95E1AFCBABE3DB9ECCC669B99494

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702


-\\ Mozilla Firefox v31.0 (x86 en-US)

[ File : C:\Documents and Settings\Compaq_Owner\Application Data\Mozilla\Firefox\Profiles\khvjfp4v.default\prefs.js ]

Line Deleted : user_pref("browser.search.defaultengine", "Ask.com");
Line Deleted : user_pref("browser.search.order.1", "Ask.com");
Line Deleted : user_pref("extensions.crossrider.bic", "139173d24a4d22275e936fda361294e0");
Line Deleted : user_pref("extentions.y2layers.defaultEnableAppsList", "Buzzdock,BuzzdockTease,DropDownDeals,DropDownDeals,");
Line Deleted : user_pref("extentions.y2layers.installId", "e2587d59-5357-4501-ac38-be9922840a17");
Line Deleted : user_pref("extentions.y2layers.lastDnsTest", 372019);

-\\ Google Chrome v

*************************

AdwCleaner[R0].txt - [6461 octets] - [20/08/2014 11:05:47]
AdwCleaner[S0].txt - [6506 octets] - [20/08/2014 11:13:39]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [6566 octets] ##########
Results of screen317's Security Check version 0.99.87
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
avast! Internet Security
`````````Anti-malware/Other Utilities Check:`````````
CCleaner
Java(TM) 6 Update 45
Java version out of Date!
Adobe Flash Player 11.7.700.202 Flash Player out of Date!
Adobe Reader 7 Adobe Reader out of Date!
Mozilla Firefox (31.0)
Google Chrome 36.0.1985.143
````````Process Check: objlist.exe by Laurent````````
AVAST Software Avast AvastSvc.exe
AVAST Software Avast afwServ.exe
AVAST Software Avast avastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 25% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````

Malwarebytes Anti-Malware
[You must be registered and logged in to see this link.]

Scan Date: 8/20/2014
Scan Time: 11:33:48 AM
Logfile: malware.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.08.20.06
Rootkit Database: v2014.08.16.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows XP Service Pack 3
CPU: x86
File System: NTFS
User: Compaq_Owner

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 278721
Time Elapsed: 25 min, 5 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 5
PUP.Optional.Softonic.A, C:\Documents and Settings\Compaq_Owner\My Documents\Downloads\SoftonicDownloader_for_microsoft-photo-story.exe, Quarantined, [17bfb117275493a31ebeb17a758c2ad6],
PUP.Optional.InstallCore, C:\Documents and Settings\Compaq_Owner\My Documents\Downloads\Font_Installer.exe, Quarantined, [7561448489f2d5610b776dcaea17df21],
PUP.Optional.Somoto, C:\Documents and Settings\Compaq_Owner\My Documents\Downloads\MarnieRegular_downloader_by_Fonts101.exe, Quarantined, [6f6720a86f0cd6600e2c3cc1f31118e8],
PUP.Optional.Somoto, C:\Documents and Settings\Compaq_Owner\My Documents\Downloads\ATCitadelScript_downloader_by_Fonts101.exe, Quarantined, [14c287417803e1553901f10c0400ce32],
PUP.Optional.Somoto, C:\Documents and Settings\Compaq_Owner\My Documents\Downloads\Citadel_downloader_by_Fonts101.exe, Quarantined, [ede9f0d8f586b680df5bb647659fd12f],

Physical Sectors: 0
(No malicious items detected)


(end)

lachatnoir

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Re: Slow pc & Pop ups

Post by Superdave on Thu 21 Aug 2014, 6:42 am

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please defrag the hard drive ASAP. That's probably part of the problem. Don't defrag if it is a Solid State drive.
*********************************************
Update Your Java (JRE)

Old versions of Java have vulnerabilities that malware can use to infect your system.


First Verify your Java Version

If there are any other version(s) installed then update now.

Get the new version (if needed)

If your version is out of date install the newest version of the Sun Java Runtime Environment.

Note: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Be sure to close ALL open web browsers before starting the installation.

Remove any old versions

1. Download JavaRa and unzip the file to your Desktop.
2. Open JavaRA.exe and choose Remove Older Versions
3. Once complete exit JavaRA.

Additional Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and reboot your computer.
*************************************************
Please download Junkware Removal Tool to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*****************************************
Update your Adobe Reader. get.adobe.com/reader.

Be sure to uncheck the Free McAfee Security Scan so it isn't installed.
****************************************
Malwarebytes' Anti-Rootkit

Please download Malwarebytes' Anti-Rootkit and save it to your desktop.

  • Be sure to print out and follow the instructions provided on that same page for performing a scan.
  • Caution: This is a beta version so also read the disclaimer and back up all your data before using.
  • When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
  • Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
  • Copy and paste the contents of these two log files in your next reply.


Superdave
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Operating System : Windows 8.1 and a dual-boot with XP Home SP3

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Re: Slow pc & Pop ups

Post by lachatnoir on Sat 23 Aug 2014, 4:41 am

Thanks Dave!

Here are the results:
Malwarebytes Anti-Rootkit BETA 1.07.0.1012
[You must be registered and logged in to see this link.]

Database version: v2014.05.21.07

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Compaq_Owner :: YOUR-D0F670B45A [administrator]

8/22/2014 12:17:06 PM
mbar-log-2014-08-22 (12-17-06).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 245540
Time elapsed: 22 minute(s), 2 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)
Malwarebytes Anti-Rootkit BETA 1.07.0.1012
[You must be registered and logged in to see this link.]

Database version: v2014.08.22.07

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Compaq_Owner :: YOUR-D0F670B45A [administrator]

8/22/2014 11:47:35 AM
mbar-log-2014-08-22 (11-47-35).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 282005
Time elapsed: 27 minute(s), 41 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Microsoft Windows XP x86
Ran by Compaq_Owner on Fri 08/22/2014 at 11:25:44.57
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Search Bar
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Search Page
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110011341191}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110011341191}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{11111111-1111-1111-1111-110011341191}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{11111111-1111-1111-1111-110011341191}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{C69E22F5-ED6D-44F9-A3C0-E22378F33398}



~~~ Files



~~~ Folders



~~~ FireFox

Successfully deleted: [File] C:\Documents and Settings\Compaq_Owner\Application Data\mozilla\firefox\profiles\khvjfp4v.default\searchplugins\bing-zugo.xml
Emptied folder: C:\Documents and Settings\Compaq_Owner\Application Data\mozilla\firefox\profiles\khvjfp4v.default\minidumps [1 files]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 08/22/2014 at 11:33:20.76
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



lachatnoir

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Re: Slow pc & Pop ups

Post by Superdave on Sat 23 Aug 2014, 5:41 am

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.

•Check
•Click the button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

Superdave
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Re: Slow pc & Pop ups

Post by lachatnoir on Wed 27 Aug 2014, 3:24 am

Latest log:
C:\AdwCleaner\Quarantine\C\Documents and Settings\All Users\Application Data\Tarma Installer\{DA00D550-BB91-4A26-AAE5-9172D626CAAE}\_Setupx.dll.vir a variant of Win32/Adware.Yontoo.B application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files\Yontoo Layers Runtime\YontooIEClient.dll.vir a variant of Win32/Adware.Yontoo.A application cleaned by deleting - quarantined
C:\Documents and Settings\Compaq_Owner\Desktop\dropdowndealssetup-silentinstaller.exe multiple threats cleaned by deleting - quarantined

lachatnoir

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Re: Slow pc & Pop ups

Post by Superdave on Wed 27 Aug 2014, 5:48 am

How's the computer working now? Any other issues?

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Re: Slow pc & Pop ups

Post by lachatnoir on Fri 29 Aug 2014, 7:04 am

The computer is working better and no pop ups as of yet. There have been a couple of times that an error occurs with Java. I cannot remember the exe file and know it started with a j. If it pops up again I will write it down and post.
I appreciate your help!!!!

lachatnoir

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Re: Slow pc & Pop ups

Post by Superdave on Fri 29 Aug 2014, 9:20 am

The computer is working better and no pop ups as of yet. There have been a couple of times that an error occurs with Java.
It's probably the updater. You can disable the updater as long as you remember to check for updates regularly. Let's clean up.

This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create Registry backup
  • Purge System Restore Points
  • Re-set system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.
*************************************
Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
*************************************
Go to Microsoft Windows Update and get all critical updates.
----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

Superdave
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Re: Slow pc & Pop ups

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