Paypal site redirecting to an Ebay page

View previous topic View next topic Go down

Paypal site redirecting to an Ebay page

Post by kechara73 on Mon Aug 11, 2014 3:46 pm

For the last couple of weeks, when I try to go to Paypal's website, it tries to redirect me to an Ebay page that comes up and says "does not exist". I have tried to use 'buy it now' on an auction, and when I clicked the "pay now" button it came up saying that it was trying to redirect to an page other than what I was requesting and gave me an option 'return to safety'. Other times, the paypal page will load properly, and the buy it now works right on ebay, so I don't know what is going on. I've run multiple scans and nothing was found. Please help!

kechara73
Novice
Novice

Posts Posts : 6
Joined Joined : 2014-08-11
OS OS : Windows 7
Points Points : 8538
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Paypal site redirecting to an Ebay page

Post by Superdave on Mon Aug 11, 2014 7:35 pm

Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please download [You must be registered and logged in to see this link.]by Xplode onto your Desktop.

Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.



If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
When the AdwCleaner program will open, click on the Scan button as shown below.



AdwCleaner will now start to search for malicious files that may be installed on your computer.
To remove the files that were detected in the previous step, please click on the Clean button.



AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.
*********************************************
Please download Malwarebytes Anti-Malware from [You must be registered and logged in to see this link.]
Double Click mbam-setup.exe to install the application.

  • It should update automatically if the computer is connected to the internet.
  • Click on Threat Scan and click on Scan Now.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete make sure all the infections have "quarantine" selected in the Action box.
  • Click on "Apply actions" You may be asked to Restart your computer to completely remove the infections.
  • When disinfection is completed you can click on "Copy to Clipboard".
  • Paste the log in you next reply (CTRL+ V)

*************************************************
Please download [You must be registered and logged in to see this link.] to your desktop.

Warning! Once the scan is complete JRT will shut down your browser with NO warning.

Shut down your protection software now to avoid potential conflicts.

•Temporarily disable your Antivirus and any Antispyware real time protection before performing a scan. Click [You must be registered and logged in to see this link.] link to see a list of security programs that should be disabled and how to disable them.

•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select Run as Administrator

•The tool will open and start scanning your system.

•Please be patient as this can take a while to complete depending on your system's specifications.

•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

•Copy and Paste the JRT.txt log into your next message.
*****************************************
Download Security Check by screen317 from one of the following links and save it to your desktop.

[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83161
# Likes # Likes : 0

View user profile

Back to top Go down

Paypal site redirecting to an Ebay page

Post by kechara73 on Sat Aug 16, 2014 3:00 pm

Ok, here are the logs from the scans - I had to attach them as it wouldn't let me copy/paste them here. Malware bites did not find anything.

I have Win7 with all the upgrades/patches installed

kechara73
Novice
Novice

Posts Posts : 6
Joined Joined : 2014-08-11
OS OS : Windows 7
Points Points : 8538
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Paypal site redirecting to an Ebay page

Post by Superdave on Sat Aug 16, 2014 5:57 pm

Please do not attach your logs unless absolutely necessary. Copy and paste them in your reply(ies)

I cannot read those attached logs. What happens when you copy and paste them? If you get a message that you cannot post links then please remove the URL links in the log and see if you can paste them.
I would like to see the Junkware log.
Did running the AdwCleaner scan make any difference in your computer?


Malwarebytes' Anti-Rootkit

Please download [You must be registered and logged in to see this link.] and save it to your desktop.

  • Be sure to print out and follow the instructions provided on that same page for performing a scan.
  • Caution: This is a beta version so also read the disclaimer and [You must be registered and logged in to see this link.] all your data before using.
  • When the scan completes, click on the Cleanup button to remove any threats found and reboot the computer if prompted to do so.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • If there are problems with Internet access, Windows Update, Windows Firewall or other system issues, run the fixdamage tool located in the folder Malwarebytes Anti-Rootkit was run from and reboot your computer.
  • Two files (mbar-log-YYYY-MM-DD, system-log.txt) will be created and saved within that same folder.
  • Copy and paste the contents of these two log files in your next reply.


Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83161
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Paypal site redirecting to an Ebay page

Post by kechara73 on Sun Aug 17, 2014 1:28 am

# AdwCleaner v3.306 - Report created 16/08/2014 at 09:44:09
# Updated 15/08/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (64 bits)
# Username : TLB - TLB-PC
# Running from : C:\Users\TLB\Downloads\adwcleaner_3.306.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\Users\TLB\AppData\Roaming\DriverCure

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{74F475FA-6C75-43BD-AAB9-ECDA6184F600}

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17239


-\\ Google Chrome v31.0.1650.59

[ File : C:\Users\TLB\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Search Provider] : ***AOL link here***
Deleted [Search Provider] : ***ASK .com link here***

*************************

AdwCleaner[R0].txt - [971 octets] - [16/08/2014 09:41:01]
AdwCleaner[S0].txt - [1047 octets] - [16/08/2014 09:44:09]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1107 octets] ##########

kechara73
Novice
Novice

Posts Posts : 6
Joined Joined : 2014-08-11
OS OS : Windows 7
Points Points : 8538
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Paypal site redirecting to an Ebay page

Post by kechara73 on Sun Aug 17, 2014 1:28 am

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Professional x64
Ran by TLB on Sat 08/16/2014 at  9:46:53.97
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\sparktrust
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\sparktrust



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\sparktrust"
Successfully deleted: [Folder] "C:\Users\TLB\AppData\Roaming\sparktrust"
Successfully deleted: [Folder] "C:\Program Files (x86)\sparktrust"
Successfully deleted: [Folder] "C:\Users\TLB\AppData\Roaming\microsoft\windows\start menu\programs\sparktrust"
Successfully deleted: [Folder] "C:\Windows\syswow64\ai_recyclebin"



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 08/16/2014 at  9:50:11.82
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



Checkup gave me this error:   UNSUPPORTED OPERATING SYSTEM! ABORTED!

kechara73
Novice
Novice

Posts Posts : 6
Joined Joined : 2014-08-11
OS OS : Windows 7
Points Points : 8538
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Paypal site redirecting to an Ebay page

Post by kechara73 on Sun Aug 17, 2014 1:36 am

I just ran the Malwarebytes Anti-rootkit and it said nothing was found.

kechara73
Novice
Novice

Posts Posts : 6
Joined Joined : 2014-08-11
OS OS : Windows 7
Points Points : 8538
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Paypal site redirecting to an Ebay page

Post by Superdave on Sun Aug 17, 2014 7:18 pm

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
[You must be registered and logged in to see this link.]

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.

•Check
•Click the button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83161
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Paypal site redirecting to an Ebay page

Post by kechara73 on Mon Aug 18, 2014 1:28 am

Downloading and running the scan now.   Just tried to pay my auction fees on ebay, got this message:  

This is probably not the site you are looking for!
You attempted to reach xxxx paypal.com, but instead you actually reached a server identifying itself as *.btrll.com. This may be caused by a misconfiguration on the server or by something more serious. An attacker on your network could be trying to get you to visit a fake (and potentially harmful) version of xxx paypal.com.
You should not proceed, especially if you have never seen this warning before for this site.

kechara73
Novice
Novice

Posts Posts : 6
Joined Joined : 2014-08-11
OS OS : Windows 7
Points Points : 8538
# Likes # Likes : 0

View user profile

Back to top Go down

Re: Paypal site redirecting to an Ebay page

Post by Superdave on Mon Aug 18, 2014 1:56 am

Please run the scans before trying paypal.

Superdave
Captain
Captain

Posts Posts : 4202
Joined Joined : 2010-02-01
Gender Gender : Male
OS OS : Windows 8.1 and a dual-boot with XP Home SP3
Protection Protection : MSE, Windows Defender, Windows firewall
Points Points : 83161
# Likes # Likes : 0

View user profile

Back to top Go down

View previous topic View next topic Back to top

- Similar topics

 
Permissions in this forum:
You cannot reply to topics in this forum