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BIOS Update Corruption

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BIOS Update Corruption

Post by Geek3 on Sun Jun 29, 2014 1:53 pm

Hey guys,

I have an HP ENVY 15 notebook, and the HP Application Manager prompted me to updated BIOS, so I did. The computer restarted, and said "Flashing BIOS", and then all of a sudden the screen went black since then.

I have tried a lot of solutions, including removing the battery and power plug, pressing the power button on for 1 minute. I also tried pressing the Windows and "b" button while holding the power button. The screen always remains blank and the keyboard is unresponsive (caps lock doesn't light up). The only lights on are the power button, and the Wireless button on keyboard (orange).

I have called HP, and they said I have to send in the laptop so they can reinstall BIOS. Is there any other possible solution?

Thanks in advance

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Re: BIOS Update Corruption

Post by Superdave on Sun Jun 29, 2014 6:36 pm

Here's a link that may help with that. It seems quite straight forward.
Here's another link with pictures.

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Re: BIOS Update Corruption

Post by Geek3 on Sun Jun 29, 2014 7:04 pm

Thanks for your reply. The problem is the screen is black so I won't even be able to boot from USB.

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Re: BIOS Update Corruption

Post by Superdave on Sun Jun 29, 2014 7:13 pm

What happens in Safe Mode?

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Re: BIOS Update Corruption

Post by Geek3 on Tue Jul 01, 2014 6:34 pm

I can't even get into Safe Mode. The screen is absolutely black, and nothing works.

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Re: BIOS Update Corruption

Post by Superdave on Tue Jul 01, 2014 6:42 pm

Have you tried another monitor?
Do you have your XP disk?

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Re: BIOS Update Corruption

Post by Geek3 on Wed Jul 02, 2014 12:27 am

Sorry, my profile field is outdated.

It had Windows 8 x64, and the laptop does not have an Optical Drive.

I will try the external monitor and let you know.

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Re: BIOS Update Corruption

Post by Superdave on Wed Jul 02, 2014 1:03 am

Ok. What happens when you try to get into Safe Mode?

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Re: BIOS Update Corruption

Post by woolie on Sat Nov 29, 2014 2:09 am

I have this same issue with Win XP sp3...
The screen remains black which does not
show anything at all...

Of course, this makes it difficult to run
any repair or system restore...

This arose last week on three (3)
different (not networked) computers...
I would like to suspect that high tech
bad guys are áhacking our machines but,
that would be hard to prove and not
solve the issues...

Any similar experiences anyone can
relate to or problems you solved
like these I'm all ears...

Many Thanks in advance


edit PS...
Different working monitors were used to test the three borked machines...

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Re: BIOS Update Corruption

Post by Superdave on Sat Nov 29, 2014 2:20 am

Can you access the boot menu, usually F2 while booting?

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