Acces denied to ANY Antivirus.

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Solved Acces denied to ANY Antivirus.

Post by MrNiceDonovan on Sun 11 May 2014, 12:55 am

First topic message reminder :

Hey GeekPolice,

Sorry for not knowing the virus' name.

I'm in a stressfull situation here; I think a virus took over my computer, I can't install ANY antivirus and with that I mean ANY, MBAM, ESET, NORTON, AVG I tried every single one of them. It won't even let me download  them via torrent, or newsservers. Sometimes I even can't acces a site of an antivirus it just send me to an error page or refreshes all the time.

Some programs I can download but when it tries to install it says this: an error occurred: The operating system denied acces to specific file.

But I'm the only user and admin!

I recently downloaded a rom from Coolrom.com via their downloader and that gave me a virus to, that virus shows anoying little green links all over my browser pages and sometimes anoying adds.

I've tried ADWCleaner but that didn't help.

Please help me,

Donovan


Last edited by MrNiceDonovan on Mon 12 May 2014, 10:53 am; edited 3 times in total

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Solved Re: Acces denied to ANY Antivirus.

Post by Superdave on Mon 12 May 2014, 11:21 am

Could you try uninstalling and re-installing Chrome.

Please download Farbar Service Scanner to the desktop and run it on the computer with the issue.
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

Make sure FRST is run under administrator privileges.
Make sure that the Whitelist section is checked.Otherwise, the log will be very long.
You Security programs may prevent the tool from running. If this happens, disable the security program until the scan is completed.

  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.

  • Press "Scan".





  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.
  • The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.

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Solved Re: Acces denied to ANY Antivirus.

Post by MrNiceDonovan on Mon 12 May 2014, 11:43 am

Alright, there are links in the log so I can't post them and the logs are extremely long (mostly the one month old things)

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Solved Re: Acces denied to ANY Antivirus.

Post by MrNiceDonovan on Mon 12 May 2014, 11:44 am

I do have the FSS log

Farbar Service Scanner Version: 03-05-2014
Ran by Donovan (administrator) on 12-05-2014 at 02:27:37
Running from "C:\Users\Donovan\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****

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Solved Re: Acces denied to ANY Antivirus.

Post by MrNiceDonovan on Mon 12 May 2014, 11:52 am

I tried editing out the links but it doesn't work, I know you don't like it but here are the logs to download for you
Attachments
Addition.txt Addition.txtYou don't have permission to download attachments.(93 Kb) Downloaded 1 times
FRST.txt FRST.txtYou don't have permission to download attachments.(122 Kb) Downloaded 1 times

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Solved Re: Acces denied to ANY Antivirus.

Post by Superdave on Mon 12 May 2014, 12:36 pm

I can't understand what's up with your computer. Are you certain that you're following the instructions to install and run MBAM?

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Solved Re: Acces denied to ANY Antivirus.

Post by MrNiceDonovan on Mon 12 May 2014, 1:00 pm

Yes, I tried what I can, safemode, giving myself permissions, etc.

I don't get it either. can't we try something like remote control?
You controlling my pc via your pc? I don't know I really need my pc.

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Solved Re: Acces denied to ANY Antivirus.

Post by Superdave on Tue 13 May 2014, 1:27 am

If we could get MBAM running I'm sure it will help.

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Solved Re: Acces denied to ANY Antivirus.

Post by MrNiceDonovan on Tue 13 May 2014, 2:10 am

Is there any other way I can get mbam on my pc?

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Solved Re: Acces denied to ANY Antivirus.

Post by Superdave on Tue 13 May 2014, 5:15 am

Let's try something else.
Do you have the Windows 7 disk?



  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop.
  • Once extracted, open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.

  • If an infected file is detected, the default action will be Cure, click on Continue.

  • If a suspicious file is detected, the default action will be Skip, click on Continue.

  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.

  • Click the Report button and copy/paste the contents of it into your next reply
Note:It will also create a log in the C:\ directory..

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Solved Re: Acces denied to ANY Antivirus.

Post by MrNiceDonovan on Tue 13 May 2014, 7:53 am

Well, my pc seems virus free, scanned it a couple times, no threats found

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Solved Re: Acces denied to ANY Antivirus.

Post by Superdave on Tue 13 May 2014, 9:14 am

But, yet you can't install MBAM.

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan

•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.

•Check
•Click the button.
•Accept any security warnings from your browser.

  • Leave the check mark next to Remove found threats.

•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

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Solved Re: Acces denied to ANY Antivirus.

Post by MrNiceDonovan on Tue 13 May 2014, 9:37 am

Currently scanning. But it's taking his time, 11% 20 minutes in

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Solved Re: Acces denied to ANY Antivirus.

Post by MrNiceDonovan on Wed 14 May 2014, 3:22 am

Eset scan took hours and hours to almost complete, then the programm crashed at 86%, no log, no nothing. Gotta do it all again

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Solved Re: Acces denied to ANY Antivirus.

Post by Superdave on Wed 14 May 2014, 4:59 am

There's something weird going on with that computer. It shouldn't take that long.

To Run the SFC /SCANNOW Command in Windows 7
1. Open an elevated command prompt.

2. To Scan and Repair System Files
NOTE: Scans the integrity of all protected system files and repairs the system files if needed.
A) In the elevated command prompt, type sfc /scannow and press Enter. (see screenshot below)
NOTE: This may take some time to finish.



B) Go to step 4.

3. To Only Verify if the System Files are Corrupted
NOTE: Scans and only verifies the integrity of all proteced system files only.
A) In the elevated command prompt, type sfc /verifyonly and press Enter.

4. When the scan is complete, hopefully you will see all is ok like the screenshot below.
NOTE: If not, then you can attempt to run a System Restore using a restore point dated before the bad file occured to fix it. You may need to repeat doing a System Restore until you find a older restore point that may work.



5. When done, close the elevated command prompt.

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Solved Re: Acces denied to ANY Antivirus.

Post by MrNiceDonovan on Wed 14 May 2014, 6:11 am

Found some damaged files, they can't all be restored, you want the log?

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Solved Re: Acces denied to ANY Antivirus.

Post by Superdave on Wed 14 May 2014, 6:20 am

MrNiceDonovan wrote:Found some damaged files, they can't all be restored, you want the log?
No. Do you have your OS disk or do you have the Recovery Console on that computer?

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Solved Re: Acces denied to ANY Antivirus.

Post by MrNiceDonovan on Wed 14 May 2014, 6:26 am

I think if i search a little I can find my OS lying around here somewhere.

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Solved Re: Acces denied to ANY Antivirus.

Post by Superdave on Wed 14 May 2014, 9:07 am

MrNiceDonovan wrote:I think if i search a little I can find my OS lying around here somewhere.
If you can the OS disk, pop it in and run the SFC again. I should replace the files.

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Solved Re: Acces denied to ANY Antivirus.

Post by MrNiceDonovan on Wed 14 May 2014, 9:23 am

sadly I was wrong, only found the case it was in, cd disk is gone

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Solved Re: Acces denied to ANY Antivirus.

Post by Superdave on Wed 14 May 2014, 9:31 am

MrNiceDonovan wrote:sadly I was wrong, only found the case it was in, cd disk is gone
Ok. Please try hitting F8 while your computer is booting to see if there is an option to repair your computer.

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Solved Re: Acces denied to ANY Antivirus.

Post by MrNiceDonovan on Wed 14 May 2014, 9:34 am

alright i am going to do that now

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Solved Re: Acces denied to ANY Antivirus.

Post by MrNiceDonovan on Thu 15 May 2014, 10:14 am

That did not work, computer wouldn't start anymore for a while, just restarted it again and again and now it starts again.

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Solved Re: Acces denied to ANY Antivirus.

Post by Superdave on Thu 15 May 2014, 11:14 am

If you can find your OS disk you may be able to borrow one to run the SFC scan and repair the files but it must be exactly the same version that's on your computer.

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Solved Re: Acces denied to ANY Antivirus.

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