Re: PUP.Optional.HDVidCodec.A

**pierluigi** · **pierluigi** on 31st January 2014, 3:26 am

Sorry to bother with this, but it seems like the links on the tacktech website are too old or broken, at least for Samsung. My HD is a SAMSUNG Spinpoint M8 ST640LM001/HN-M640MBB, what utility should I be looking for?

**Superdave** · **Superdave** on 31st January 2014, 6:52 pm

A lot of HD manufacturers has discontinued their diagnostics. You may be able to find one here. Click on the downloads tab.

**pierluigi** · **pierluigi** on 31st January 2014, 10:31 pm

Ok Dave, I have downloaded the utility from the website and run a number of test. All passed. I have avoided the "Fix All" test because I'm not sure if there is something to fix and because it threatened to procure a loss of data or a failure of the HD, I'm not sure I should aim for that if no other test has found bad sectors or errors on the disk. Do you agree? What else is left to do to repair this MFT corruption? Thank you!

**Superdave** · **Superdave** on 31st January 2014, 11:20 pm

The only thing I can think of is to do a Repair from the Recovery Console. If you still have the same problem after that, it would indicate there is a problem with the hard drive. The Repair will not affect your files.

**pierluigi** · **pierluigi** on 31st January 2014, 11:53 pm

Hi Dave! I got to the recovery console and ran a chkdsk in the command prompt and the memory diagnostic tool. They didn't find any problem. Is there anything else I could run from that interface? It didn't look like it, but I'm open to suggestions. This problem is having us run in circles!

**Superdave** · **Superdave** on 1st February 2014, 12:08 am

Please check this site from MS about that problem.

**pierluigi** · **pierluigi** on 1st February 2014, 12:35 am

Thank you! So, it looks like windows 7 needs a reinstall at this point. Thank you for your assistance, I'll be checking with the people who installed the new drive less than a year ago.

**Superdave** · **Superdave** on 1st February 2014, 12:44 am

I found these sites. They all point to some corruption with the file system.

**pierluigi** · **pierluigi** on 1st February 2014, 12:49 am

Hi Dave, I just remembered that I have an image backup (with a separated system and data backup) from September. Should I try to recuperate the system from there? Would that affect all the other data and programs I now have? Thank you!